"Great hosting, excellent support"
What do you like best about A2 Hosting?
A2 has the fastest servers I've worked on in over 15 years as a professional web developer. I've been through many hosts over the years, and my most recent search involved several purchases at various hosts that I needed to refund because either the servers or the support were terrible. I finally found A2 and haven't looked back.
Setup is a breeze; everything works as expected without having to hunt for things or go through support to activate features. When you do need support, they're excellent. They take care of any issues without trying to blame the user or make excuses. If they don't know an answer, they escalate the issue to somebody who does - instead of pretending and guessing like you see at so many other hosts.
What do you dislike about A2 Hosting?
One client said they had an issue that took a while to get sorted. I haven't had any issues myself, but I guess no support team is perfect.
Not specific to A2, but for all hosts (including them): I really dislike that they jack up the rates after the first, heavily-discounted term. I'm not complaining about the discount, but all hosts do this. Because of the price disparity, it makes switching to a new host more logical than renewing with your current one. A2 is good enough that I will stay, but it would be good if hosts just kept their prices the same. After all, if they can afford to give someone 3 years at the lower price, why can't they just keep that price? Why does it have to double or triple on renewal? Seems like gouging, but you can't get away from it.
What problems is A2 Hosting solving and how is that benefiting you?
They're a good, reliable host. Their servers are fast, and run everything I need without glitches, errors or crashes. Uptime is excellent, as is their tech support.