"Log-Time User Review"
What do you like best about Adobe Connect?
Connect is more professional looking than the other products on the market. The other players look like they came from the Windows 95 era in comparison. Adobe has a slick black and modern look to it that says "professional." But looks alone are not real-world use. Connect has great screen sharing and VoIP connections.
The "Pods" are a core element that has helped me to get people setup because I can share files immediately, especially with the participants that seem to never read the memos to download files before the session.
The chat panel, participant list, ability to make someone else a presenter and ease of use are all great and have ease of use that is as good as it gets.
What do you dislike about Adobe Connect?
I am using the hosted version of this software and that means that I pay for an annual subscription. Unfortunately Adobe has not made the scheduling features of the full product available to the cloud-based users like me. That means no sign-up sheet, no per event schedules, no integration with Outlook calendar and overall no scheduling. Compare that to WebEx, where my clients typically host a session and with just an email from them it is part of Outlook. If you have an installed base, they have an add-in that was written in VisualStudio 2010, but that is not available for cloud hosted users.
Why the Outlook integration and more also important to me scheduling for self-signup is not in the cloud version is a shortcoming. Other products might have scheduling for hosted products, but I don't use other products unless my clients are hosting the sessions. Because I teach some courses or product update sessions that would benefit from self signup, this missing feature set, which is available if you install it on your own server, is a big missing piece to me. Because it lacks self-service signup, I must collect emails, create a reminder, send out instructions manually, etc. This is till a fantastic product in all other aspects and it outclasses the other tools that I have leased for on-line training.
What problems is Adobe Connect solving and how is that benefiting you?
Like so many others, this has cut travel time and contained expenses for my needs. There are many other tools available, but the professional look of Connect and ease of use are winners for me. Except for the lack of scheduling, the cloud hosted product has been fantastic here for cost containment, professionalism and ease of use.