I love the ability to create digital card's I like the easy of use, deployment and the user interface The mobile app is helpful for uploading receipt and automatically scanning them. The app clearly shows the status for approval and payment
The receipt upload workflow has a couple more clicks than I would necessary like. Those click add up when I'm expensing things on a trip
Good platform for expense reimbursements
My favorite part of Airbase is how seamlessly we have AP integrated into NetSuite. I'm able to process AP quicker than I ever have before. Their expense reimbursement module is also extremely easy to use and saves so much time. I use Airbase all day, every day, and it is my favorite!
The only downside with Airbase is their turn around time for fixing any engineering issues. We receive quick responses from Customer Support, but if the issue requires something on the back end, we do not get very quick response times in that regard.
Airbase has really helped us solve the manual labor issue we had with Procurement. Using Airbase's Procure to Pay module, we have all the contracts and information in one place being approved and revised. It really helps keep things organized all in one place!
The system is easy to use, and the great thing is that we can record 90% of our expenses automatically. Also, we are very happy with the cashback option.
Honestly, I didn't find anything disliking about the system.
Spend Management AP Automation Expense Management Invoice Management / Billing
First, Airbase makes it really simple for folks to review and approve invoices. The A/P streamlining is very good, and also user-friendly on the admin side. That's easily it's biggest strength. The Corporate card feature is pretty useful, as you can create cards on an as-need basis for employees. Another great thing about Airbase is that it's clear they are working on new features and updates constantly. We adopted Airbase in early 2022 and have seen many improvements and quality of life updates throughout it. Customer support is pretty decent overall, and ease of integration was surprisinigly simple.
I would say that currently expense management for employees isn't great, but I know a re-work is being released currently. I would also say that the constant updates, while a good thing, can also make things a little confusing at times if you aren't aware of that changes that they are making. For example, if I run a certain report and manipulate the data into a different spreadsheet to make it easier to read/use, the other spreadsheet has a set format that I created. They often are adding new elements and dimensions into reporting, which make the different spreadsheet have trouble reading the data without making further edits. Still, I'd rather have better reporting and more dimensions than not, so while it's not a bad thing necessarily, it just makes it a little tough at times.
Our A/P process was lengthy and controls were not as strong as they could have been. Fortunately, Airbase has really helped in both of these departments greatly.
We have been using Airbase for over a year now to manage our AP and expense reimbursements. Its an easy to use product, allows us to create virtual cards quickly and easily and also integrates with our accounting setup. Cashback on total spend is a sweetner of course. It was also easy to implement and very easy for all users and vendors tou se.
Expense reimbuirsement was for each line item but I just got notified that the product is being upgraded so people can put expense reports rather than each line item going as a separate expense reimbursement request.
AP management; expense reimbursements
I really like that virtual cards can be created for each specific supplier, allowing us to process and pay suppliers faster.
Airbase is the perfect product for a fast-growing company looking to better manage its corporate spending without slowing it down.
Our finance team is the main department using Airbase, but our entire organization has implemented it to better control our corporate spending.
I like how easy Airbase is to navigate and find everything you're looking for and the fact that I don't need to do an expense report.
The only thing I don;t like about Airbase is when it is not working.
I can easily send the requests without having to bother management.
The user friendly platform. It is very easy to navigate Airbase. I also love that there are so many suggestion sand prefilled boxes.
Nothing, I love the application. This is the best expense platform I've used.
Time saving and it keeps me organized.