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Avature CRM
4.4
(96)
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Avature CRM Pricing Overview

Avature CRM Pricing Plans
Avature CRM has not provided pricing information for this product. This is common practice for software sellers and service providers. Contact Avature CRM to obtain current pricing.
Pricing information for Avature CRM is supplied by the software vendor or retrieved from publicly accessible pricing materials.

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Avature CRM Pricing Reviews

Enterprise (> 1000 emp.)
Sep 30, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Staying up to date on internal opportunities"
What do you like best about Avature CRM?

I like how I can easily search by job title and keywords and location to see any open internal jobs. Or, I can simply just search by location or even just view all open jobs. This way it gives me transparency as well into possible open roles that can be the next step in my career path. By seeing all open jobs, the added benefit is I can see jobs that I didn't even know about that I may be interested in. I also like how I can create job alerts to stay abreast of when jobs I'm interested in are open. Super cool feature! This way I don't have to keep signing in to search. Additionally, I like how I can submit referrals to roles as well and keep track of the progress made with each person that is submitted. The layout is simple and easy to use. I like how there is not much whistles and bells so it just makes it easier to navigate and it doesn't take me long to find what I need. I also like the branding and company-specific pictures throughout the site. It makes it feel much more customized. When I ended up applying for an internal role, it was short and simple as well. It was a short one page form with just a few questions and then a place to upload my resume and cover letter. Really speedy and then afterwards I got an email to confirm. Can't complain.

What do you dislike about Avature CRM?

What I don't like is that when you apply to an internal job, it should show you after you submit it, a confirmation page. I don't remember receiving that and I had to wait for an email back. Also, there should be a dashboard to track progress. This is two-fold. If you submit an internal application, it can be a black hole because you don't know when it's been viewed or if you've been moved on to the next step so lot of suspense. Would be nice to have a list of each application you submitted and where it is sitting or what step you have been moved on to, if any. Also, the same would apply for referrals. We should be able to track on Avature what step our referral has advanced on to. Otherwise, we have to email the HR person in charge or message them and it's back and forth that could be avoided if there was just something on Avature to show that.

What problems is Avature CRM solving and how is that benefiting you?

We really value career development here. As such, we want to make it transparent when roles are open and with Avature, anyone can search for roles in any department, even ones in departments that they don't currently work in. You are able to apply to any of those roles as long as you meet that qualification. It is refreshing to have such open ability to apply to wherever - whatever location or department. Love that! It's a one stop search for the next step in your career. This also helps with retention because then you can see if there's another role at this company that fits your next step vs searching on job boards and possibly moving to another company. Also, another benefit we have is at least when were growing, we needed hires fast. The best hires often come from referals. The referal system is quick and easy for you to submit people you know that may be a fit for various roles.

Mid Market (51-1000 emp.)
Feb 11, 2020
 Source
Overall Rating:
5.0
Lisa K. avatar
Lisa K.
Operations
Share
"Great CRM"
What do you like best about Avature CRM?

Ease of use and having the ability for a shared data model

What do you dislike about Avature CRM?

The cost of the product causes some heartburn. I would like to see the yearly cost be switched with the one time implementation costs.

What problems is Avature CRM solving and how is that benefiting you?

Reporting workflow tracking, marketing engagement, automation of tasks. My recruitment coordinators have had great success and reduced turnaround times by having automated emails to candidates for form completion and task assignments. We are three months into utilization so are still working out the pipeline and dashboard reports but this has been greatly improved over the last CRM that provided no automation.

Mid Market (51-1000 emp.)
Sep 13, 2022
 Source
Overall Rating:
2.5
Mattie K. avatar
Mattie K.
Senior Client Experience Analyst Crm
Share
"Customizable but unreasonable hyped up solutions, horrendous internal operations"
What do you like best about Avature CRM?

The customizable nature of the solution is excellent for teams that need heavy segmentation and complex data models. Workflows are powerful and the features added to work with portals are impressive. Overall it's a great software for anyone looking to capture and leverage a large amount of data. The ability to communicate effectively outside the platform via forms, landing pages, and portals is a true selling point.

What do you dislike about Avature CRM?

There often seem to be inconsistencies within the product itself. Developmental sloppiness is a problem across the entire platform. I would expect this of a true start-up, but not of one that often references its 15+ years of experience. It seems to have been lost that you can develop quickly and in an agile way and still develop with integrity. I am constantly finding incongruities and running into problems, which is remarkable. Yet, the Technical Support team at Avature are so infuriatingly challenging to work with that it's not worth it most of the time to bring it up. I say TS, but in reality, it's clear that this is an internal problem across teams. The lack of communication between your various groups shines through in how easily tickets get lost, are ignored, or take far too long to fix (how long does it take to change the value in a config, really? Weeks? Is that being justified internally somehow?). The operations team has failed tremendously in its cross-team organization. It's understood that lower-tier clients will receive less attention, but that should not equate to me spending my time correcting and directing your teams when work needs to be completed or bugs need to be fixed. Don't even get me started on how Avature will try to charge you for work that needs to be done because of THEIR poor development. It's ridiculous. The issues above and the "AI" solutions being marketed are the biggest reasons I would not recommend using Avature. When I do, it's with significant caveats.

What problems is Avature CRM solving and how is that benefiting you?

We manage essentially all internal operations related to customer interactions and projects in Avature (think a combined AM, TS, Deployment situation).

Enterprise (> 1000 emp.)
Dec 01, 2016
 Source
Overall Rating:
4.5
NS
Nigel S.
Senior Vice President Rpo
Share
"Avature CRM & Event Management "
What do you like best about Avature CRM?

Avature product is very configurable and enables great measureable value in a global solution.

What do you dislike about Avature CRM?

The need for clients to learn how the system works to really get the maximum value through the implementation phase. Avature have great solution consultants that know the product very well but when the rubber hits the road its down to the client to define the need and when they may not fully understand the product, (you don't know what you don't know) there is a risk that the end configuration is not fully optimised.

What problems is Avature CRM solving and how is that benefiting you?

We are aiming to improve recruitment brand position, drive a consistent quality of candidate experience with a segmented process to meet the needs of junior through to exec hires.

Mid Market (51-1000 emp.)
Aug 30, 2022
 Source
Overall Rating:
4.5
Neeta Patel  R. avatar
Neeta Patel R.
Manager Tech & Advisory Consulting
Share
"Great flexibility and easy from a UI perspective"
What do you like best about Avature CRM?

I like the fact that there is a lot of flexibility with the configuration side of Avature and that they have regular releases and feature

What do you dislike about Avature CRM?

From when I used Avature last, the cost was sometimes an issue. When there are releases, it's not obviously what is free and what needs to be purchased

What problems is Avature CRM solving and how is that benefiting you?

Nothing at the moment as I'm not working on an Avature project at the moment

Mid Market (51-1000 emp.)
Mar 10, 2020
 Source
Overall Rating:
4.0
Christopher M. avatar
Christopher M.
Systems & Data Manager
Share
"Avature has been easy to use, balancing fast setup with powerful configuration."
What do you like best about Avature CRM?

The lists tool lets you create anything from task oriented actionable reports, to complex criteria for improved automation within the workflow. I hands down has to be one of the best features of Avature. We use this to create complex rules on restriction workflow progression as well as sending mailers etc.

What do you dislike about Avature CRM?

A white label variant. Being able to create more customer branded outputs within the business instead of relying on Avature development.

What problems is Avature CRM solving and how is that benefiting you?

Definitely reducing time to deliver with improved data capture. The automation options available in the work flow have allowed us to remove a lot of manual tasks from the recruiters. The time savings here as well as bulk actions available from lists have improved our overall time to hire. The verification and checks also set up at key points in the process have led to greatly improved data capture. In turn, we have been able to provide fantastic insight to our clients on the process carried out on their accounts. as well as generating wealth of data to inform our future business decisions. Without Avature's flexibility in workflow configuration, the quality of that data would be highly diminish. This also lends itself to recruiter performance tracking. Driving all our work through the Avature has also allowed us to improve recruiter performance. Gathering feedback from clients and candidates at key stages of the process automatically has provided perceived performance metrics that compliment recruiter stats on conversion rates at key stages for example. This has fed back into our recruiters development fantastically

Enterprise (> 1000 emp.)
Oct 04, 2022
 Source
Overall Rating:
5.0
JP
Jessica P.
Recruitment Manager
Share
"Automation of Recruitment"
What do you like best about Avature CRM?

Through automation and streamlining of processes we were able to create a better candidate experience and improve efficiency within the HR department. Many elements were improved dramatically, from email communications with candidates, manager and HR colleagues, a seamless automated emerging talent workflow and contracts and new starter forms being automated, and manual data entry and uploading removed.

What do you dislike about Avature CRM?

Avature has so much capability, but it takes time to look into the detail and implement. The power of time is so important in a recruitment market.

What problems is Avature CRM solving and how is that benefiting you?

Previously, from application to onboarding stage, we would work between 3 separate systems as well as Excel trackers. This meant that time was being wasted by both employees and candidates on duplication of data. Our Recruitment and Admin teams were spending vast amounts of time doing low value activities like pushing candidates through statuses, emailing CV’s via Outlook to Line Managers to review, emailing candidates to arrange interviews, posting and receiving onboarding forms and then typing the data into systems.

Enterprise (> 1000 emp.)
Nov 30, 2016
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"I use Avature on a daily basis for our ATS and our Campus and Events portal."
What do you like best about Avature CRM?

I love that Avature allows users to customize the ATS based on user need. With Avature, each member of my team has the ability to build custom reports for our recruitment needs and can modify/remove fields as needed. This saves our team so much time while also providing real-time data from the system. I also love using the "Advanced Search" feature to help pipeline and source for our team.

What do you dislike about Avature CRM?

When I initially started using Avature, I was a bit overwhelmed and felt it wasn't the most user friendly for a new user. That being said, with detailed training and time spent exploring the system, I quickly got up to speed and was able to integrate it into my everyday routine.

What problems is Avature CRM solving and how is that benefiting you?

For me personally, I've love using Avature for our Campus & Events portal to solve the problem of how best to capture contacts we meet at career fairs. We have built such a robust C&E portal that has dramatically improved the way we capture contact information at these outreach events. We can now capture real-time feedback on contacts at each event and measure the success of the event based the information we capture in the portal. Additionally, we no longer have to collect paper resumes at events because all of this information is captured electronically through the portal...HUGE win!