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Avature CRM
4.4

( 96 )

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Avature CRM Reviews & Product Details

Avature CRM Overview
What is Avature CRM?

AvatureCRM is a pioneer in CRM technology that features a highly configurable enterprise SaaS platform ideal for acquisition and talent management. Its AI-powered solutions provide sourcing, recruitment marketing, applicant tracking and video interviewing capabilities, employee referral management and more. Avature delivers its key services from its private cloud and has data centers across Europe, US, and Asia. 

Company Avature
Year founded 2005
Company size 501-1000 employees
Headquarters New York, NY, USA
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Avature CRM Product Details
Capabilities
API
Segment
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Avature CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Avature CRM Media
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Avature CRM Screenshots
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Avature CRM Homepage
Avature CRM Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 27, 2025
Avature CRM Logo
96 Avature CRM Reviews
4.4 out of 5
Enterprise (> 1000 emp.)
Sep 28, 2018
 Source
Overall Rating:
4.5
DM
Dana M.
Manager, Talent Engagement Solutions
Share
"A consistent winner"
What do you like best about Avature CRM?

Time and Time again, we compare avature to other CRMs and Avature consistently wins.

What do you dislike about Avature CRM?

I wish there was more customization as far as design and layout with the landing pages we have built in our specific program

What problems is Avature CRM solving and how is that benefiting you?

Candidate management, pipelining, engagement

Mid Market (51-1000 emp.)
Apr 10, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy to Use Program"
What do you like best about Avature CRM?

It accesses resumes from multiple sites, which saves a lot of time

What do you dislike about Avature CRM?

There should be a notes area that can be used to collaborate between the the hiring team

What problems is Avature CRM solving and how is that benefiting you?

Recruiting

Enterprise (> 1000 emp.)
Dec 01, 2016
 Source
Overall Rating:
4.5
NS
Nigel S.
Senior Vice President Rpo
Share
"Avature CRM & Event Management "
What do you like best about Avature CRM?

Avature product is very configurable and enables great measureable value in a global solution.

What do you dislike about Avature CRM?

The need for clients to learn how the system works to really get the maximum value through the implementation phase. Avature have great solution consultants that know the product very well but when the rubber hits the road its down to the client to define the need and when they may not fully understand the product, (you don't know what you don't know) there is a risk that the end configuration is not fully optimised.

What problems is Avature CRM solving and how is that benefiting you?

We are aiming to improve recruitment brand position, drive a consistent quality of candidate experience with a segmented process to meet the needs of junior through to exec hires.

Mid Market (51-1000 emp.)
Dec 01, 2016
 Source
Overall Rating:
4.5
GK
Greg K.
Executive Vice President
Share
"Still the Best."
What do you like best about Avature CRM?

The product continues to perform and evolve. The Avature team have kept a strong focus on their client base and core competencies, while continuing to improve and innovate. They listen to and legitimately care about their customers. I think this really helps them with their product roadmap and it certainly makes them easy and attractive to work with.

What do you dislike about Avature CRM?

There are discrete capabilities related to recruitment marketing that they continue to evolve and they've had their growing pains, but you simply can't be all things to all people and every provider struggles to keep pace with growth.

What problems is Avature CRM solving and how is that benefiting you?

We use both the CRM and ATS products. Being able to automate and adjust search strategies is critical to us, as is the ability to easily search for and correspond with sourced and applied candidates. Finding and engaging large and diverse pools of talent is very important to us and Avature makes it easy.

Enterprise (> 1000 emp.)
Nov 30, 2016
 Source
Overall Rating:
4.5
Wendy H. avatar
Wendy H.
Corporate Recruiter
Share
"Avature for the Win"
What do you like best about Avature CRM?

Avature is very customizable and the workflows make the system very user friendly. The job and people lists are great for data reporting and the candidate profiles have a great format.

What do you dislike about Avature CRM?

There have been a few small kinks in the programming, but they seem to be resolving over time.

What problems is Avature CRM solving and how is that benefiting you?

Definitely ability to track candidates and progress of reqs, Avature makes visibility to hiring managers strong which was definitely lacking prior to implementing Avature.

Enterprise (> 1000 emp.)
Nov 30, 2016
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"I use Avature on a daily basis for our ATS and our Campus and Events portal."
What do you like best about Avature CRM?

I love that Avature allows users to customize the ATS based on user need. With Avature, each member of my team has the ability to build custom reports for our recruitment needs and can modify/remove fields as needed. This saves our team so much time while also providing real-time data from the system. I also love using the "Advanced Search" feature to help pipeline and source for our team.

What do you dislike about Avature CRM?

When I initially started using Avature, I was a bit overwhelmed and felt it wasn't the most user friendly for a new user. That being said, with detailed training and time spent exploring the system, I quickly got up to speed and was able to integrate it into my everyday routine.

What problems is Avature CRM solving and how is that benefiting you?

For me personally, I've love using Avature for our Campus & Events portal to solve the problem of how best to capture contacts we meet at career fairs. We have built such a robust C&E portal that has dramatically improved the way we capture contact information at these outreach events. We can now capture real-time feedback on contacts at each event and measure the success of the event based the information we capture in the portal. Additionally, we no longer have to collect paper resumes at events because all of this information is captured electronically through the portal...HUGE win!

Enterprise (> 1000 emp.)
Nov 30, 2016
 Source
Overall Rating:
4.5
CP
Chris P.
Senior Manager Experienced Hire Recruitment
Share
"Avature CRM - Managing data succesfully to achieve direct sourcing success. "
What do you like best about Avature CRM?

Complex functionality with an easy to use, intuitive user experience. Avature CRM is the perfect companion to our recruitment function in best managing current and future talent. Actively supports direct sourcing strategies, which is essential in this cost conscious climate.

What do you dislike about Avature CRM?

Would be good to have better integration with other platforms such as Linked in.

What problems is Avature CRM solving and how is that benefiting you?

Diversity & Inclusiveness is a huge focus for us as a firm and by using Avature we have been able to actively target and mine data based on some protective characteristics. We've only just scraped the surface with this and can see this benefits of this vastly increasing.

Enterprise (> 1000 emp.)
Nov 30, 2016
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"I have used Avature for one year with increasing understanding of its utility and capabilities. "
What do you like best about Avature CRM?

I like the journal, the ease of creating lists, reports and requisitions.

What do you dislike about Avature CRM?

The CRM function could be better and notes do not autosave.

What problems is Avature CRM solving and how is that benefiting you?

Reports and analytics! It's flexible and adaptable in creating new groups, lists, capabilities, etc.

Small Business (50 or fewer emp.)
Nov 30, 2016
 Source
Overall Rating:
4.5
RR
Rick R.
Founder And President
Share
"Very good experience "
What do you like best about Avature CRM?

I like the flexibility of the Avature Product. Also, David Pumpelly has been great to work with.

What do you dislike about Avature CRM?

There have been a few times during the implementation phase that it took longer than expected but in fairness we have asked for a lot of creativity.

What problems is Avature CRM solving and how is that benefiting you?

Avature is a part of our product solution integration platform that we use to build proactive talent clouds for our customers.

Enterprise (> 1000 emp.)
Aug 29, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Avature"
What do you like best about Avature CRM?

Ease of opening requistions and approving.

What do you dislike about Avature CRM?

Not the most 'pretty' platform, could be more user friendly.

What problems is Avature CRM solving and how is that benefiting you?

Recruitment and onboarding