Avature CRM Reviews: 4.4/5 — Solid Choice

Avature has a number of features that its competitors do not.

There isn't a landing page creation feature.

We utilizie it as both a CRM and an ATS.

I really like the search features and the tagging. We use it for sourcing so it has a lot of great features that work for our group.

The candidate search at times can be very challenging but they seem to have fixed that with the latest update.

We are trying to share candidates and the process of attraction to said candidates through Avature. So mainly team collaboration and personal searches for the right candidates.

Program is excellent for pipelining and tracking candidates in mass

I like the program, nothing impedes my processes in this system.

Ability to glance at candidate in mass for immediate evaluation. It enhances the function of my position in recruitment because I can provide over statistics instnatly

From an administrator perspective, Avature is highly adaptable to our various business needs, and their support team is very knowledgeable about how to shape your user experience around those needs.

My only minor issue is actually a good problem. Avature is always updating and improving features - so much so that you can lose yourself (in a good way) in their extensive "News" section where they explain those updates.

As an RPO, our client needs vary, but my experience is that Avature's adaptability to those needs are as good as any CRM and/or ATS solution on the market.

Flexibility, Avature team listen to what is said and act on things quickly. Drop box feature is always a firm favourite. And the ability to change workflows to suit our needs.

Minor gripe would be no group chat in the chat function. However there is not a lot I can moan about/.

Multiple. We use the product for recruitment processes that are not "normal". Such as franchise recruits where there is a long process.

High configurability, user-friendly and great customer service. It's nice to be able to create and upload workflows on your own rather than having to reach out to technical support each time.

I wish we could search in datasets. We have some datasets that have thousands of pages and I usually have to sort and then try to find what I'm looking for. However, these are typically managed by an integration and tend to only be one-off circumstances.

More automated and efficient process, and better candidate experience. The recruiters can spend more time recruiting and less time focusing on the administrative piece.

Avature’s technology platform, forward thinking business acumen/foresight and customer service is far superior to any ATS, HR services company I have every worked with. Avature’s ATS/CRM platform functions unlike any system. It’s flexibility to design the backend to your very specific business needs, far beyond just tracking requisitions, candidates or general reporting. As importantly, for the most part, once an administrator is trained, they are able to make the majority of changes, without having to put in work orders or waiting for the vendor to respond. Even if Avature does execute changes, their service levels are second to none. I have watched on a WebEx they change being made literally as discussed with the Avature consultant. After presenting a number of business and compliance obligations that were very specific to our industry, Avature was able to come to us with specific designs that once built into the system resulted in resolving these critical issues that had been an on-going struggle in the past.

Avature has far exceeded any expectation I could have had with a new ATS/CRM/On-Boarding system. If anything, the issue with Avature is that it is so powerful of a business solutions tool, that until you experience it, you approach it in the box that ATS companies have trained us to be in. With Avature, there isn’t a box….it is provides infinite possibilities.

Avature can easily solve the obvious ATS issues that most ATS companies address, however, Avature’s strong technical platform leaps ahead of other ATS companies in regards to solving business related issues that are components of employment. Two examples are; SOX related process that had been previously conducted by over a 100 separate broadcast and business units was resolved through Avature’s ATS solution. The result has been in 100% compliance, eliminating manual filing and record keeping. Additional compliance notifications that are industry required were sent out by individual broadcast centers manually taking up massive amount of personnel time and effort. Avature’s ATS solution created a design in the backend of the system and eliminated all inefficiencies and the manual process with 100% record keeping and compliance.

This tool is completely customizable and the team of developers at Avature are always up for a challenge. They encourage their clients to push the envelope of innovation.

The platform is not attractive. Very basic looking. Maybe more customization in field capture.

We are currently utilizing avature to manage sourcing, talent community, campus recruiting, event management, interview scheduling, and portal for our entire talent acquisition team.

It's very easy to use with great step by step features

NA, I have not seen any issues, I really like using the produce so far

tracking candidates acurately

I love the customization Avature provides. No matter what situation you have, there is a way to configure Avature for what you need. I also love the reporting feature that lets you take a report that captures real time data from the system and export it to an excel spreadsheet. The spreadsheet can be refreshed so that even non-Avature users can have real time data. The dynamic reports are fantastic!

Offer letters are hard to manage. We often have one-off paragraphs the we need to add to offers letters and the way the letters are set up, it is not easy to accommodate. This would be solved if they were able to create offer letters in word instead of PDF.

We have implemented several of Avature's modules: ATS, Internal/Referral portal, Hiring Manager Portal, Agency Portal, and Campus & Events, Through these portals we have gained better insights and have been about the streamline our processes.

I love the flexibility of the platform. I can make changes on the fly and have the system up and running for a client in less than a week in some cases. I find the UI very intuitive and easy to navigate.

Probably my only real desire would be to have a more robust report writing tool, right out of the box. I have not had any experience with the Report Builder yet, so that might change my mind.

We are able to get a our recruiting teams up and running quickly, and with little guidance as the platform is easy to learn. For us, Avature is a great sourcing tool that let's us build up pipelines of candidates that would otherwise prove difficult.

Dropbox functionality means we can upload CVs and populate the fields of a candidates record with ease. Similarly importing candidates from LinkedIn via 'Import Link' is great.

That you can't edit documents once they have been saved to the system. I also don't find the list view all that easy to work from, if you're working through calling a list of candidates.

We're increasing direct sourcing through using Avature, and making sure are up to speed on data governance.

We are able to make changes quickly, users and administrators love it.

Some of the development/implementation is slow (portals/reports etc)

Hiring manager reporting has probably saved a few hours of recruiter effort on each vacancy worked on.

Flexibility, user-friendliness, simplicity, customer focus

some layouts, some limitations with doing multi-tasking

creating and managing talent pipelines, proactive and strategic recruitment, the CRM function

That we have a dedicated account manager, a training campus and there is so much to discover in the platform

It is easy to spend way too much time in it as it is highly configurable. You need to keep track of what you have already built in to make sure any changes flow in

Talent managing. We're still learning the new enhancements and pipelining options we have available to us. We are also looking at it for reporting purposes

Automatic Workflows for different target groups. Information can be presented in Dashboards with lists and powerful reports. So many ways to configure the tool. Insights in Integrations to other systems.

Lack of transparency when it comes to Releases and updates on Avature side. Unexpected changes lead to defects and hours of researching. Lack of support through Account Management. Advise and information to improve the instance and use new features is missing.

Providing much flexibility to change business processes easily. Configuration changes in production can be made every day. The Admin herself can manage integrations. Workload is reduced due to many automatic steps.

the possibilities offered by the application. - Automation of contracts - Design of your own dashboards - Scheduled mailing of lists and reports - flexibility of portals

for newcomers the application is sometimes very confusing, you don't know exactly where to find what. - Wizards - forms - views - etc. sometimes it is hard to find out mistakes

Avature has a large roadmap on which many functionalities are noted, many of those can also help us in our daily business and simplify it significantly. One example is the Portal Builder, which we are very excited about. Here, customers are offered additional possibilities to work more independently without having to go to Avature in each case.

Timing is everything when trying to resolve an unexpected issue and their being conscientious of the needs of their customers makes them a leader in customer service in my opinion.

I would say the restrictions on permissions/access granted to specific actions within the system. Giving the customer more autonomy to make edits/updates to existing features/functionality.

Sourcing for candidates. We are in the food industry, so we have a high turnover, and ensuring our restaurants are staffed at all times is a high priority with our company. And being able to have that pool of applicants and leads continuously ensures that we meet our business's needs.

The breadth and depth of its solutions to solve our business needs. There always is a solution to your question.

The lack of adequate consultancy to implement said solutions in line with our business needs. Avature has valuable technology expertise, but not necessarily in-depth recruitment expertise.

End to end recruitment and various other solutions like grad management.

Avature has done so much for us in terms of streamlining our processes and access to information. It has also helped us a lot in our unique siloing needs to keep our Sales teams, TA/HR, Business Development and Management teams' data separate and secure.

Unfortunately, it is not the most intuitive and user-friendly product to set up, though somewhat expected due to the number of integrations, customizable features and functionality. Also, although Avature's team is continuing to improve and enhance their reporting tools, creating and coding in internal reports can be a bit buggy and difficult to figure out.

One of the biggest issues we had was how do we reduce the number of systems we are using across our teams whilst also keeping the same amount of privacy and security for each team's data. On top of that, how do we streamline the processes we already have in place and reduce the amount of admin work for our operation teams and the amount of data entry of our recruiters. Avature has helped us with all of these issues, from creating unique roles and systems that dynamically silo the level of access each user has, to creating automation flows that reduce the amount of admin work our employees need to do in order for them to focus on more pressing tasks.

I like the fact that there is a lot of flexibility with the configuration side of Avature and that they have regular releases and feature

From when I used Avature last, the cost was sometimes an issue. When there are releases, it's not obviously what is free and what needs to be purchased

Nothing at the moment as I'm not working on an Avature project at the moment

Avature's solutions enable the TA functions to provide an amazing to candidates and recruiters. The software is flexible so you can adapt to fast-moving hiring needs.

When you do need Avature to develop customized features, they are usually possible but resources in the development team and support teams can mean you have to wait a while. (but a lot is already in the customers hands so it's not always an issue)

Zoom integration, having a standard integration with video platforms means we can schedule interviews without the need for human interaction.

Avature is highly user-friendly. adding candidates is easy, linking them to pipelines and jobs is easy. The user interface is simple yet inclusive of features. finding details about the candidate is very easy at anyplace in the ATS.

there is no option for bulk uploading resume. the avature ats needs one to add each candidate one by one and link them to the job id. this makes having recruitment events difficult.

I am using the avature to keep a tract of applicants and sourced profiles for my job requirement. the software has worked as good as bullhorn or jobdiva that i used in the past.

Very easy to use and the support team was always responsive to any adjustments we needed in reporting and interface.

I think their move to becoming an ATS made them lose sight of what made them cool and innovative at first.

When we implemented it, the company had never used a CRM. The first problem was engagement and Avature's reporting and ease of use helped us create a culture where everyone used it as a normal part of their day to day.

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User navigation and ease of workflow

Avature has a high potential in improving upon the current existing robust platform

Integration

The system is very innovative and simple to use, it allows a lot of bolt ins in a modular format so that the system can be personalised to the company’s needs and of the people who will be using the system. It is very user friendly and simply to get to grips with, I like that by clicking on a job title, it Willy aie you back to that page without having to continually use the back button.

Some of the necessary fields in the back end, don’t always show in the front end, so the system stops you from moving forwards without giving an obvious reason as to what you have missed. There are GDPR issues with the system, in that personal details of candidates, such as addresses, dates of birth and pictures, are not blanked out when they are being shown to hiring managers on the system. The only way to do this would be to take them off and then re-upload them as a new profile, which is time consuming and not efficient.

This solves the problem of being unable to track many metrics with an applicant tracking system. It is very helpful to be able to see how long a candidate has been in each step. The recruiter dashboard is also really useful to get an overall picture of how many people are in each stage of the process - this is great for prioritising workload easily. Having all candidate profiles in one place, and letting hiring managers view CVs on the system is a benefit. This also allows all feedback to be collated in one place after screenings and interviews, which is helpful as a recruiter.

I've worked with Avature for the past 5 years. It has grown tremendously since then in its features, customization and ease of use. Our account manager who we meet with every week is helpful and understands our needs really well.

The mobile functionality isn't there yet.

Automated process, ease of applying to a job and onboarding.

- The recruiting process can be talored to your own needs. Configuration of the system allows for alomost every possible workflow including a variety of actions such as email, forms, etc. - High amount of automation can be accomplished (e.g. emails, time based actions, etc.) - Speed of implementation: As a SaaS product, Avaturte can be implemented in a very short amount of time compared to traditional software solutions - Quality of imoplementation consultants

response time of support: takes too long to react to critical issue stability of solution: number of errors/issues seems to be quite high

- mass hiring needed a new ATS to cope with the requirements - more process flexibility Benefits: better Time to Hire , user satisfaction, Flexibility

Ability to define custom business specific fields at a granular level throughout the system.

Not much to dislike. Would be nice to have a mobile application.

Various workflows for different brands, each of whom have their own identity.