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Avature CRM
4.4

( 96 )

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Avature CRM Reviews: 4.4/5 — Solid Choice

Avature CRM Overview
What is Avature CRM?

AvatureCRM is a pioneer in CRM technology that features a highly configurable enterprise SaaS platform ideal for acquisition and talent management. Its AI-powered solutions provide sourcing, recruitment marketing, applicant tracking and video interviewing capabilities, employee referral management and more. Avature delivers its key services from its private cloud and has data centers across Europe, US, and Asia. 

Company Avature
Year founded 2005
Company size 501-1000 employees
Headquarters New York, NY, USA
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Avature CRM Product Details
Capabilities
API
Segment
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Avature CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 29, 2026
Avature CRM CRM Software logo
96 Avature CRM Reviews
4.4 out of 5
Enterprise (> 1000 emp.)
Mar 23, 2020
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"I used Avature in my previous company."
What do you like best about Avature CRM?

piplining candidates, the clarity of the interface

What do you dislike about Avature CRM?

the performance management tool, the onboarding tool

What problems is Avature CRM solving and how is that benefiting you?

sourcing for the candidates, staying in touch with them, pipelining, niche sourcing, tracking data,

Mid Market (51-1000 emp.)
Sep 28, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Avature"
What do you like best about Avature CRM?

I like the search functionality within Avature, not only with using Advanced Search, but also being able to use lists to slice and dice data is extremely helpful as a recruiter to show Hiring Managers pertinent information.

What do you dislike about Avature CRM?

I don't like the look of the resume format. It is clunky and everything blends together. It makes it hard to filter through resumes quickly. I also think it is difficult to upload candidates quickly since when you import a LinkedIn profile, the education section gets messed up.

What problems is Avature CRM solving and how is that benefiting you?

Avature has allowed us to be more efficient and target by creating Talent Pools, Communities, quickly sending emails via templates and the seeing if our emails are effective by looking if candidates have opened or clicked through our emails.

Enterprise (> 1000 emp.)
Apr 30, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good ATS with nice features"
What do you like best about Avature CRM?

We implemented Avature for the internal recruiting team a couple years ago. They had good customer support and helped ensure a (fairly) smooth transition. Avature has a lot of solid features - including creating new profiles in their system straight from a profile/resume online. Good automation functionality as well, and customizable.

What do you dislike about Avature CRM?

Because it's robust, there is a lot you can do but might not know how to do. It takes some solid time/effort to learn and utilize it well.

What problems is Avature CRM solving and how is that benefiting you?

ATS and CRM - we not only used as ATS, but also got our Orientation/Learning team integrated, so onboarding was more seamless.

Enterprise (> 1000 emp.)
Oct 03, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Avature Makes Candidate Management Easy"
What do you like best about Avature CRM?

Avature in its entirety gives us the ability to meet students when they are Freshman and record every interaction we have with them until the graduate - this is extremely helpful for us as we like to identify potential candidates early in their student career. Being able to have students sign in at events to know what they have attended is also very useful.

What do you dislike about Avature CRM?

I would suggest adding a feature for a student to take a picture and add it to their profile on the spot - it would be an extremely useful tool to help the recruiter remember students. Other than that, I'm not a huge fan of the way the menu is set up - having the last visited pages populate a list on the side seems sloppy and distracting.

What problems is Avature CRM solving and how is that benefiting you?

We are able to meet students on campus early in their career as a student and track the ways that we interact with them over a long period of time - this helps us to identify talent early and maintain contact with them. There's a huge benefit to the company when there is turnover in recruiting staff because the new recruiters can continue to interact with students identified early on. We also use Avature to streamline our event management process with candidates as well as the interview paperwork and scheduling process. Having Avature host all of our recruiting needs in one place makes it so easy on our company.

Enterprise (> 1000 emp.)
Dec 01, 2016
 Source
Overall Rating:
3.5
EB
Eric B.
Sr. Recruiter
Share
"User Friendly "
What do you like best about Avature CRM?

Avature is very easy to use and has a lot of different functions.

What do you dislike about Avature CRM?

There are a few steps that are unnecessary but I think that is how our company has it set up.

What problems is Avature CRM solving and how is that benefiting you?

We are using Avature as our ATS.

Enterprise (> 1000 emp.)
Dec 01, 2016
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"User friendly"
What do you like best about Avature CRM?

For new users like me, I was amazed how the system works. The tools are easy to use.

What do you dislike about Avature CRM?

I just started using this. So have nothing against the tools as of the moment. Everything works well with me.

What problems is Avature CRM solving and how is that benefiting you?

It's very easy to source using this web tools.

Enterprise (> 1000 emp.)
Nov 30, 2016
 Source
Overall Rating:
3.5
FN
Felicia N.
Talent Acquisition Specialist
Share
"Tracking Made Easy"
What do you like best about Avature CRM?

The workflow steps are easy to utilize and track candidate progress.

What do you dislike about Avature CRM?

The boolean or ability to search is limited. Would like to see the capabilities enhanced to search the ATS like a database.

What problems is Avature CRM solving and how is that benefiting you?

Tracking and dispositioning candidates has been very easy with Avature.

Enterprise (> 1000 emp.)
Nov 30, 2016
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good experience over time. "
What do you like best about Avature CRM?

Ability to pull reports and automate process.

What do you dislike about Avature CRM?

I wish that offer letters were produced in word format so that they might be more easily edited.

What problems is Avature CRM solving and how is that benefiting you?

Really helps us with pipelining and forecasting. Most powerful ATS I have ever used.

Enterprise (> 1000 emp.)
Apr 22, 2019
 Source
Overall Rating:
3.0
Jordan W. avatar
Jordan W.
Seniot Talent Acquisition Manager
Share
"Sort of an overly complicated candidate data base"
What do you like best about Avature CRM?

I like that you can pull candidate profiles directly from LinkedIn. they go straight into the requisition that you are recruiting for. Also, You can upload multiple candidates into the system by using a few features. My personal favorite is the email/dropbox feature. You can designate which req, category, and any other classifications for multiple profiles.

What do you dislike about Avature CRM?

It has a huge learning curve and the platform is not very intuitive. A lot of my coworkers struggled with it at first. You also have to make sure you're trained on including all necessary data, or the reporting function will state that you have made no progress. For example, you can mark a candidate as phone screened, but if you do not log the phone call itself in the outreach column it will not show on the report.

What problems is Avature CRM solving and how is that benefiting you?

I like that you can pull candidate profiles directly from LinkedIn. they go straight into the requisition that you are recruiting for. Also, You can upload multiple candidates into the system by using a few features. My personal favorite is the email/dropbox feature. You can designate which req, category, and any other classifications for multiple profiles.

Mid Market (51-1000 emp.)
Feb 10, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Easy to use platform"
What do you like best about Avature CRM?

It is very easy to use for basic storage and a decent CRM. It's easy to navigate and easy to pull data from. The steps are easy to walk through. Overall Avature is great for storing information and having a database where files are held.

What do you dislike about Avature CRM?

Getting reports out of Avature is a little tricky. Pulling the specific report that you want can be hard to achieve which his very frustrating. It's best used for storing information. The analytics piece is seriously missing on Avature compared to some other software systems out there.

What problems is Avature CRM solving and how is that benefiting you?

Storing data in one place. It is easy for all users to see the same data at once.