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Avature CRM
4.4
(96)
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Avature CRM Reviews & Product Details

Avature CRM Overview
What is Avature CRM?

AvatureCRM is a pioneer in CRM technology that features a highly configurable enterprise SaaS platform ideal for acquisition and talent management. Its AI-powered solutions provide sourcing, recruitment marketing, applicant tracking and video interviewing capabilities, employee referral management and more. Avature delivers its key services from its private cloud and has data centers across Europe, US, and Asia. 

Company Avature
Year founded 2005
Company size 501-1000 employees
Headquarters New York, NY, USA
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Avature CRM Product Details
Capabilities
API
Segment
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Avature CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Avature CRM Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 14, 2024
Avature CRM Logo
96 Avature CRM Reviews
4.4 out of 5
Enterprise (> 1000 emp.)
Nov 30, 2016
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"I use Avature on a daily basis for our ATS and our Campus and Events portal."
What do you like best about Avature CRM?

I love that Avature allows users to customize the ATS based on user need. With Avature, each member of my team has the ability to build custom reports for our recruitment needs and can modify/remove fields as needed. This saves our team so much time while also providing real-time data from the system. I also love using the "Advanced Search" feature to help pipeline and source for our team.

What do you dislike about Avature CRM?

When I initially started using Avature, I was a bit overwhelmed and felt it wasn't the most user friendly for a new user. That being said, with detailed training and time spent exploring the system, I quickly got up to speed and was able to integrate it into my everyday routine.

What problems is Avature CRM solving and how is that benefiting you?

For me personally, I've love using Avature for our Campus & Events portal to solve the problem of how best to capture contacts we meet at career fairs. We have built such a robust C&E portal that has dramatically improved the way we capture contact information at these outreach events. We can now capture real-time feedback on contacts at each event and measure the success of the event based the information we capture in the portal. Additionally, we no longer have to collect paper resumes at events because all of this information is captured electronically through the portal...HUGE win!

Enterprise (> 1000 emp.)
Aug 29, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Avature"
What do you like best about Avature CRM?

Ease of opening requistions and approving.

What do you dislike about Avature CRM?

Not the most 'pretty' platform, could be more user friendly.

What problems is Avature CRM solving and how is that benefiting you?

Recruitment and onboarding

Enterprise (> 1000 emp.)
Oct 13, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"great solution, especially version 10"
What do you like best about Avature CRM?

The simplicity of the solution and how it focuses on low code

What do you dislike about Avature CRM?

The customer service component can be challenging especially when dealing with very specific government/public sector issues

What problems is Avature CRM solving and how is that benefiting you?

The ability to utilise a low code solution for more than just recruitment

Enterprise (> 1000 emp.)
Sep 07, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"If the application is in place it is modern, userfriendly and stable"
What do you like best about Avature CRM?

The flexibility wihtin the System. Nearly all elements in the Backend can be defined and edited by the user. This allows us to create individual processes and solutions.

What do you dislike about Avature CRM?

In the past we have been struggling with some projects "After Go Live". As soon as the Templates development Team needs to be involved we had several issues. Mainly there where for our need not enough communication by Avature (e.g. Timelines, Milestones, Dates to provide necessary Data from us to Avature, Confirmation of Testing Time etc.). Here I see much potential for improvement to keep happy customers.

What problems is Avature CRM solving and how is that benefiting you?

Having one common workflow allowing different user groups to have their own requirements included.

Enterprise (> 1000 emp.)
Sep 07, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"i very much like Avature but in my view there is still room for improvement in terms of stability"
What do you like best about Avature CRM?

the possibility for admin users to perfrom a lot of changes by themselves

What do you dislike about Avature CRM?

some restrictions on format and layout stability of the system

What problems is Avature CRM solving and how is that benefiting you?

deploying functionalities that are commonly branded as “talent marketplace” or “opportunity marketplace”. A talent marketplace provides the platform to create an internal market where staff express interest in a wide range of opportunities

Mid Market (51-1000 emp.)
Mar 24, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"ATS Avature"
What do you like best about Avature CRM?

social onboarding solution to transform your recruiting organization ; to assist with transforming Culture, Set-up, and the layout out of required docs.

What do you dislike about Avature CRM?

Nothing at this time. All ATS systems have some sort of downfall so it just depends on what exactly that you are looking for.

What problems is Avature CRM solving and how is that benefiting you?

The user benefits has increased. The user experiences for our job seekers, recruiters, hiring managers, has risen to the top. We are seeing less reporting errors from all ends.

Enterprise (> 1000 emp.)
Jul 27, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"AVATURE Explained"
What do you like best about Avature CRM?

The interface is clean and easy to learn.

What do you dislike about Avature CRM?

I don't know how to add comments once I've created a candidate.

What problems is Avature CRM solving and how is that benefiting you?

It's an easy to learn ATS system especially with new employees & easy to keep track of candidates.

Enterprise (> 1000 emp.)
Mar 23, 2020
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"I used Avature in my previous company."
What do you like best about Avature CRM?

piplining candidates, the clarity of the interface

What do you dislike about Avature CRM?

the performance management tool, the onboarding tool

What problems is Avature CRM solving and how is that benefiting you?

sourcing for the candidates, staying in touch with them, pipelining, niche sourcing, tracking data,

Mid Market (51-1000 emp.)
Sep 28, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Avature"
What do you like best about Avature CRM?

I like the search functionality within Avature, not only with using Advanced Search, but also being able to use lists to slice and dice data is extremely helpful as a recruiter to show Hiring Managers pertinent information.

What do you dislike about Avature CRM?

I don't like the look of the resume format. It is clunky and everything blends together. It makes it hard to filter through resumes quickly. I also think it is difficult to upload candidates quickly since when you import a LinkedIn profile, the education section gets messed up.

What problems is Avature CRM solving and how is that benefiting you?

Avature has allowed us to be more efficient and target by creating Talent Pools, Communities, quickly sending emails via templates and the seeing if our emails are effective by looking if candidates have opened or clicked through our emails.

Enterprise (> 1000 emp.)
Apr 30, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good ATS with nice features"
What do you like best about Avature CRM?

We implemented Avature for the internal recruiting team a couple years ago. They had good customer support and helped ensure a (fairly) smooth transition. Avature has a lot of solid features - including creating new profiles in their system straight from a profile/resume online. Good automation functionality as well, and customizable.

What do you dislike about Avature CRM?

Because it's robust, there is a lot you can do but might not know how to do. It takes some solid time/effort to learn and utilize it well.

What problems is Avature CRM solving and how is that benefiting you?

ATS and CRM - we not only used as ATS, but also got our Orientation/Learning team integrated, so onboarding was more seamless.

Enterprise (> 1000 emp.)
Oct 03, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Avature Makes Candidate Management Easy"
What do you like best about Avature CRM?

Avature in its entirety gives us the ability to meet students when they are Freshman and record every interaction we have with them until the graduate - this is extremely helpful for us as we like to identify potential candidates early in their student career. Being able to have students sign in at events to know what they have attended is also very useful.

What do you dislike about Avature CRM?

I would suggest adding a feature for a student to take a picture and add it to their profile on the spot - it would be an extremely useful tool to help the recruiter remember students. Other than that, I'm not a huge fan of the way the menu is set up - having the last visited pages populate a list on the side seems sloppy and distracting.

What problems is Avature CRM solving and how is that benefiting you?

We are able to meet students on campus early in their career as a student and track the ways that we interact with them over a long period of time - this helps us to identify talent early and maintain contact with them. There's a huge benefit to the company when there is turnover in recruiting staff because the new recruiters can continue to interact with students identified early on. We also use Avature to streamline our event management process with candidates as well as the interview paperwork and scheduling process. Having Avature host all of our recruiting needs in one place makes it so easy on our company.

Enterprise (> 1000 emp.)
Dec 01, 2016
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"User friendly"
What do you like best about Avature CRM?

For new users like me, I was amazed how the system works. The tools are easy to use.

What do you dislike about Avature CRM?

I just started using this. So have nothing against the tools as of the moment. Everything works well with me.

What problems is Avature CRM solving and how is that benefiting you?

It's very easy to source using this web tools.

Enterprise (> 1000 emp.)
Nov 30, 2016
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good experience over time. "
What do you like best about Avature CRM?

Ability to pull reports and automate process.

What do you dislike about Avature CRM?

I wish that offer letters were produced in word format so that they might be more easily edited.

What problems is Avature CRM solving and how is that benefiting you?

Really helps us with pipelining and forecasting. Most powerful ATS I have ever used.

Mid Market (51-1000 emp.)
Feb 10, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Easy to use platform"
What do you like best about Avature CRM?

It is very easy to use for basic storage and a decent CRM. It's easy to navigate and easy to pull data from. The steps are easy to walk through. Overall Avature is great for storing information and having a database where files are held.

What do you dislike about Avature CRM?

Getting reports out of Avature is a little tricky. Pulling the specific report that you want can be hard to achieve which his very frustrating. It's best used for storing information. The analytics piece is seriously missing on Avature compared to some other software systems out there.

What problems is Avature CRM solving and how is that benefiting you?

Storing data in one place. It is easy for all users to see the same data at once.

Enterprise (> 1000 emp.)
Jan 05, 2020
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"It gets the job done."
What do you like best about Avature CRM?

The software and the company behind it adapt. If my company/team are having an issue or make a suggestion changes are made and an updated version of avature comes out with a demo of the changes.

What do you dislike about Avature CRM?

The approval process is daunting. The could very well be a choice made by my company but to get a candidate from A to B is a 2 week process internal or external. Due to the number of Avature production emails/ System Administrative emails / Action Item emails managers and myself can get confused as to which emails need immediate attention and could be considered junk mail.

What problems is Avature CRM solving and how is that benefiting you?

We are better able to track the number of hires per location, number of openings and keep eyes in internal transfers on a national scale.

Mid Market (51-1000 emp.)
Sep 13, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Not as user friendly as most"
What do you like best about Avature CRM?

Avature is can be used in a variety of ways. It is very flexible

What do you dislike about Avature CRM?

Not as user freindly as most. Could not get recruiters to use it as it was not intuative.

What problems is Avature CRM solving and how is that benefiting you?

WE tried to use it as a CRM