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Avature CRM
4.4

( 96 )

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Avature CRM Reviews: 4.4/5 — Solid Choice

Avature CRM Overview
What is Avature CRM?

AvatureCRM is a pioneer in CRM technology that features a highly configurable enterprise SaaS platform ideal for acquisition and talent management. Its AI-powered solutions provide sourcing, recruitment marketing, applicant tracking and video interviewing capabilities, employee referral management and more. Avature delivers its key services from its private cloud and has data centers across Europe, US, and Asia. 

Company Avature
Year founded 2005
Company size 501-1000 employees
Headquarters New York, NY, USA
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Avature CRM Product Details
Capabilities
API
Segment
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Avature CRM Features
Activity Tracking (calls, emails, meetings)
AI assistance (summaries, signal detection, scoring)
AI Call/Text Automations / Virtual Agent
AI Lead Scoring
API Access
API Access / Integration / Open APIs
API / SDK / integrations
API / Webhooks / Integrations
Appointment Scheduling
Automated workflows / task automation
Automation / Workflow Rules / Triggers
Bulk / Mass Email / Outreach
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Last updated: September 05, 2026
Avature CRM CRM Software logo
96 Avature CRM Reviews
4.4 out of 5
Enterprise (> 1000 emp.)
Jul 06, 2023
 Source
Overall Rating:
5.0
Surbhi G. avatar
Surbhi G.
Us It Recruiter
Share
"ATS for recording the job data"
What do you like best about Avature CRM?

Avature is the very easy url and it is very helpful to manage the candidates records it terms of screening the candidate to scheduling the interviews and giving them an offer. It will record everything.

What do you dislike about Avature CRM?

We can add the calling feature through this portal like we have a message so that we can directly connect them.

What problems is Avature CRM solving and how is that benefiting you?

Avature help us to fill the job openings and it help us to manage the candidates data and give us an opportunity to reach them accordingly. It help us till the candidates get hired and saved his details permanently inside.

Small Business (50 or fewer emp.)
May 28, 2023
 Source
Overall Rating:
5.0
MT
Mehak T.
Founder
Share
"Revolutionizing Talent Management: A Closer Look at the Avature Platform"
What do you like best about Avature CRM?

What I appreciate most about Avature is its ability to adapt to individual needs. It offers a highly customizable experience for talent management, allowing users to efficiently handle recruitment, onboarding, performance evaluation, and other HR processes according to their specific requirements.

What do you dislike about Avature CRM?

A possible drawback of Avature is its initial learning curve, which might require users to invest time and effort to grasp and make the most of the platform's extensive features and functionalities.

What problems is Avature CRM solving and how is that benefiting you?

Avature solves the common issues in talent management by offering a centralized platform that streamlines various HR processes. This brings several benefits, including simplified recruitment, improved onboarding experiences, streamlined performance evaluation, and enhanced overall workforce management.

Mid Market (51-1000 emp.)
May 26, 2023
 Source
Overall Rating:
5.0
PU
Patricia U.
Founder
Share
"Avature has made our lives easier with faster candidate TATs"
What do you like best about Avature CRM?

How we can easily customize it based on the business needs. User friendly as well

What do you dislike about Avature CRM?

Opportunities are endless. We always find something to fix about our process but that's the best thing about it

What problems is Avature CRM solving and how is that benefiting you?

Candidate application TAT

Enterprise (> 1000 emp.)
Nov 16, 2022
 Source
Overall Rating:
5.0
EP
Erin P.
Manager, Talent Acquisition
Share
"The most versatile platform I have ever worked with"
What do you like best about Avature CRM?

Avature is the most flexible tool that I have ever used and gives our business partners so many options to create solutions to help drive the business forward. From my experience, it is the most flexible platform in the human resources space.

What do you dislike about Avature CRM?

The only downside I have experience so far is the inability to work in the fastest way possible when needing a new solution implemented.

What problems is Avature CRM solving and how is that benefiting you?

Avature is rolling out new ways to help its clients increase the speed at which to roll out new solutions. The roadmap for solution improvement helps us envision how they are solving the shortage of employees needed to roll out a new solution quickly

Mid Market (51-1000 emp.)
Nov 16, 2022
 Source
Overall Rating:
5.0
Kelly R. avatar
Kelly R.
Solution Designer
Share
"Avature - Robust, Highly Configurable, AI"
What do you like best about Avature CRM?

Automation and configurability. An ATS with robust CRM functionality, and Power BI level reporting at your fingertips makes Avature top in class from my perspective.

What do you dislike about Avature CRM?

Avature's features are priced separately, so it may take some convincing to get your organization to spring for the bells and whistles. Texting functionality needs some additional work - no ability to auto-attach opt out language, or automate actions based on responses.

What problems is Avature CRM solving and how is that benefiting you?

Avature is excellent at reducing clicks and screens needed to perform actions. The automation keeps recruiters focused on work closest to the hire - conducting interviews, and less on the administrative burden of managing a candidate pipeline.

Enterprise (> 1000 emp.)
Nov 16, 2022
 Source
Overall Rating:
5.0
JS
Jeffrey S.
Senior System Configuration Specialist
Share
"Platform for creativity"
What do you like best about Avature CRM?

I think the flexibility of Avature is the best feature. They focus on building a platform for our administrators to build creative solutions for our end users.

What do you dislike about Avature CRM?

Because of the system's complexity, there have been a few times when new features or updates have unintended consequences. We then work with them to update as needed.

What problems is Avature CRM solving and how is that benefiting you?

Avature provides more control, visibility and transparency to our recruiting and hiring processes. We've been able to standardize things across campus to everyone's benefit.

Enterprise (> 1000 emp.)
Nov 16, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Avature is Amazing!"
What do you like best about Avature CRM?

Avature is one of the most user-friendly platforms I have used in my 20 + years of professional experience in a corporate setting, love that is so customizable

What do you dislike about Avature CRM?

There are so many layers to the instance from an admin perspective it can be daunting sometimes

What problems is Avature CRM solving and how is that benefiting you?

Avature is growing and that growth helps their clients build sopshistated instances. They are covering more and more ground in talent managerment technologies.

Enterprise (> 1000 emp.)
Nov 16, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Collaborative partners"
What do you like best about Avature CRM?

Flexible solution that can be leveraged to address unique business processes, challenges and/or ideas.

What do you dislike about Avature CRM?

N/A - not something we dislike; however, it would be nice to have some additional thought leadership on best practices from the consulting/implementation team.

What problems is Avature CRM solving and how is that benefiting you?

They are continuously developing their product and listening to customers to understand what they (we) need.

Enterprise (> 1000 emp.)
Nov 16, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Your ATS. Your Way."
What do you like best about Avature CRM?

I love that Avature is so customizable. The basics are there for you, but you have the freedom to make it whatever you need it to be.

What do you dislike about Avature CRM?

I'd love it even move if I was able to edit and customize all of the pieces myself instead of going through my account manager for some of it.

What problems is Avature CRM solving and how is that benefiting you?

Avature is helping us to automate large portions of our recruiting process so that we can focus our time where it truly needs to be.

Enterprise (> 1000 emp.)
Nov 08, 2022
 Source
Overall Rating:
5.0
JS
Joshua S.
Hris Saa S Analyst Ii
Share
"System Admin - Always Progressing"
What do you like best about Avature CRM?

Avature's platform has been instrumental to our organizations advancement in the Recruiting and Hiring space. There are near limitless configuration options, and the technical support team can help admins create and accomplish a wide range of goals. The platform is evolving at a rapid pace, and the technology is at the top of the industry.

What do you dislike about Avature CRM?

Because it is a newer and growing system, it seems like sometimes the resources can be spread a bit thin. Account Managers are knowledgeable and super helpful, but that secondary level of support within their project hierarchy can be a little slow at times. That being said, priority items are still escalated and expedited through multiple channels.

What problems is Avature CRM solving and how is that benefiting you?

Avature is helping industry automation through their proprietary AI algorithms, which are going to drive the next wave of features as organizations look to maximize their efficiency in staffing departments.

Enterprise (> 1000 emp.)
Nov 08, 2022
 Source
Overall Rating:
5.0
JB
Jon B.
Staff Talent Acquisition Business Partner
Share
"Big fan! Very strong functionality, extremely intuitive for users, excellent reporting capability."
What do you like best about Avature CRM?

Provides valuable insights into candidates

What do you dislike about Avature CRM?

Only having Avature CRM, would like more

What problems is Avature CRM solving and how is that benefiting you?

Pipeline visibility and nurturing passive talent.

Mid Market (51-1000 emp.)
Nov 07, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Highly Recommend"
What do you like best about Avature CRM?

The ability to filter lists and customize reports is my favorite part about Avature. The ability to also use it internally with employees is a big bonus.

What do you dislike about Avature CRM?

Some requests can seem to take a while but are typically resolved quickly.

What problems is Avature CRM solving and how is that benefiting you?

Avature is making it so we need less man power to produce more results!

Enterprise (> 1000 emp.)
Nov 07, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Director, Talent Acquisition"
What do you like best about Avature CRM?

I love the flexibility of Avature's platform and how configurable it is to meet the needs of our business.

What do you dislike about Avature CRM?

I do not have any major dislikes related to the Avature platform.

What problems is Avature CRM solving and how is that benefiting you?

Avature will soon allow us to have reliable data and analytics across multiple platforms, including our contact management system, applicant tracking system, and onboarding, allowing us to best tell our story.

Enterprise (> 1000 emp.)
Oct 04, 2022
 Source
Overall Rating:
5.0
JP
Jessica P.
Recruitment Manager
Share
"Automation of Recruitment"
What do you like best about Avature CRM?

Through automation and streamlining of processes we were able to create a better candidate experience and improve efficiency within the HR department. Many elements were improved dramatically, from email communications with candidates, manager and HR colleagues, a seamless automated emerging talent workflow and contracts and new starter forms being automated, and manual data entry and uploading removed.

What do you dislike about Avature CRM?

Avature has so much capability, but it takes time to look into the detail and implement. The power of time is so important in a recruitment market.

What problems is Avature CRM solving and how is that benefiting you?

Previously, from application to onboarding stage, we would work between 3 separate systems as well as Excel trackers. This meant that time was being wasted by both employees and candidates on duplication of data. Our Recruitment and Admin teams were spending vast amounts of time doing low value activities like pushing candidates through statuses, emailing CV’s via Outlook to Line Managers to review, emailing candidates to arrange interviews, posting and receiving onboarding forms and then typing the data into systems.

Enterprise (> 1000 emp.)
Oct 01, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Avature - Connect, Challenge and Create!"
What do you like best about Avature CRM?

With the implementation of Avature we achieved the using of one global recruitment system. That means that not only all the global HR colleagues work together on one platform but also our internal and external applicants as well as our Hiring Managers all over the world use one system. With that, we follow one common approach and with that we are also able to challenge, to discuss and to be able to handle the future HR Challenges - together. And with the Support of Avature as a system and as a partner, we can connect with other companies and can profit from the knowledge and the input from many different people.

What do you dislike about Avature CRM?

Sometimes with regards to new projects like implmenting an interface to another system it would be great to have a consultant fixed more faster. I would like to see improvements in having a poc for special projects.

What problems is Avature CRM solving and how is that benefiting you?

For our company the most helpful thing about Avature in the first row was that we could implement one common approach with regards to recruit internal and external candidates. We use one platform and are able to adapt changes quit fast. The other thing about Avature which we like is that we can automate processes, save time for other things and also giving the best user experience to our applicants, our hiring managers and our recruiters.

Enterprise (> 1000 emp.)
Sep 12, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Customizable platform to meet our unique and ever changing environment"
What do you like best about Avature CRM?

Avature has been built to meet our company's needs. It is very easy for end users, and even easier to support inhouse with the system admin role.

What do you dislike about Avature CRM?

I don't dislike anything. Constant enhancements with endless opportunities, what's not to like!

What problems is Avature CRM solving and how is that benefiting you?

Zoom integration - this will allow us to schedule interviews with ease.

Mid Market (51-1000 emp.)
Sep 06, 2022
 Source
Overall Rating:
5.0
Erika G. avatar
Erika G.
Director Of Agency Recruiting And Business Planning
Share
"One-Stop- Shop For All Your Hiring Needs!"
What do you like best about Avature CRM?

Before implementing Avature, we utilized several different systems for sourcing, email campaigns, applicant tracking, etc. Now, we have everything in one place! The support from Avature is also second to none.

What do you dislike about Avature CRM?

There is nothing we do not like. The only challenge we face is training new users on such a robust system!

What problems is Avature CRM solving and how is that benefiting you?

Avature's automated workflow steps have taken much of the manual work out of our hands. As a result, our users can spend more time screening new applicants.

Mid Market (51-1000 emp.)
Aug 30, 2022
 Source
Overall Rating:
5.0
Mariah R. avatar
Mariah R.
Regional Recruiter
Share
"Best ATS/CRM I Have Ever Used"
What do you like best about Avature CRM?

The system was built to fit our company's needs and onboarding process. It is very user friendly. Avature blows the comp away.

What do you dislike about Avature CRM?

There is not really anything I dislike. Avature suits our needs

What problems is Avature CRM solving and how is that benefiting you?

Onboarding, recruiting and reporting have been stream lined and kept in one place instead of multiple systems

Enterprise (> 1000 emp.)
Aug 30, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"CRM without ATS is still very valuable"
What do you like best about Avature CRM?

Avature's User Interface (UI) is very clean and well laid out. It allows the user to see all aspects of the registrants as they move through the work flows in a very clean and simple manner.

What do you dislike about Avature CRM?

The inabliity to download data without restrictions. Hopefully the development of an integration solution will solve those issues and allow for greater opportunity to expand our data analytics.

What problems is Avature CRM solving and how is that benefiting you?

Developing new dashboards and custom reporting solutions that allow our teams to have better control and visibility into their marketing and sourcing activities.

Small Business (50 or fewer emp.)
Aug 30, 2022
 Source
Overall Rating:
5.0
Justin E. avatar
Justin E.
Manager, Talent Acquisition
Share
"Avature has been instrumental in helping to drive hiring for our fast-growing startup."
What do you like best about Avature CRM?

Complete customization. Avature can literally do anything you want it to, with seemingly limitless possibilities.

What do you dislike about Avature CRM?

It's a very powerful tool, which makes learning how to best use the system longer than an out-of-the-box solution.

What problems is Avature CRM solving and how is that benefiting you?

Avature's automation has expanded my team's bandwidth, and allows the team to spend their time on Candidate experience. The system replaces many needs for a coordinator.

Enterprise (> 1000 emp.)
Aug 30, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great CRM for sourcing and tracking ROI"
What do you like best about Avature CRM?

Customized workflows make the use cases work well for our company.

What do you dislike about Avature CRM?

There aren't any downsides to using Avature that I'm aware of from a CRM perspective

What problems is Avature CRM solving and how is that benefiting you?

Organizing and streamlining Sourcing efforts as well as helping us pivot for large scale intiaitves

Mid Market (51-1000 emp.)
Jun 14, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"My Review for Avature"
What do you like best about Avature CRM?

Avature is the best ATS tool and it is also known as an applications tracking system. By using this tool, we use it to create new records for our company's database purposes and job creations as well.

What do you dislike about Avature CRM?

I didn't have any dislikes. It's a pretty easy tool. Everyone can easily understand the process and its friendly users as well, so it's helpful to our business growth.

What problems is Avature CRM solving and how is that benefiting you?

It will create a company database to store the candidates and a job database, and it is helpful to send mass mails to the candidates, and if candidates get the offer, we will use scheduled onboarding by using Avature.

Mid Market (51-1000 emp.)
Jun 08, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"My Review for Avature"
What do you like best about Avature CRM?

We use Avature to track candidates and jobs created from VMS and job boards, as well as to submit candidates and for onboarding purposes. We also use Avature to send mass mail.

What do you dislike about Avature CRM?

I had no dislikes; it is a pretty easy tool, and it is also user-friendly; everyone can learn easily and understandably; it is one of the best tools. we are using this tool.

What problems is Avature CRM solving and how is that benefiting you?

It was very helpful to track all the candidates who were in the submission stage, interview stag, onboarding stage, and about to join stages, and we could send invites by using Avature.

Enterprise (> 1000 emp.)
May 24, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use ATS"
What do you like best about Avature CRM?

Easy to move candidates through different stages in the recruiting process and be able to audit and track performance

What do you dislike about Avature CRM?

Can't go back and change the status when needed and have to submit a ticket every time to correct it on the backend. Also cannot track the performance month-wise

What problems is Avature CRM solving and how is that benefiting you?

create, manage a talent pool, a great database, avoid duplications

Mid Market (51-1000 emp.)
May 17, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Recruitment data with Avature"
What do you like best about Avature CRM?

Avature is the real deal when it comes to recruitment insights using data. It also helps to stay on track with the recruitment process throughout the stages. Very effective.

What do you dislike about Avature CRM?

There was a much-needed design upgrade, with the latest update things are much better. Only the fact we didn't like was very less options to customize or make mandatory in the tool apart from what already exists.

What problems is Avature CRM solving and how is that benefiting you?

We are solving the data metrics by using Avature, and by using this we can manage the load of our team members and also helps them achieve goals which helps the entire organization.

Small Business (50 or fewer emp.)
Jan 29, 2021
 Source
Overall Rating:
5.0
CG
Claudia G.
Sourcing Associate
Share
"Avature is a wonderful CRM Tool in managing a large pool of candidates when hiring"
What do you like best about Avature CRM?

Avature is best used when creating profiles for applicants applying for a wide range of positions. It could be entry level to even a managerial post that would let you (a recruiter) update any necessary details of the candidate after initial screening. We can also update the steps in the candidate profile and Avature updates them (Via email) if the candidate is qualified or not.

What do you dislike about Avature CRM?

So far there isn't anything that I dislike about avature :)

What problems is Avature CRM solving and how is that benefiting you?

Problems I have encountered are probably down times of the website. There are times where I am not able to access it, probably some system maintenance that Avature is doing. Though, one of the benefits I realized is that we can easily connect with applicants or candidates, I might say, to give them the best candidate experience.

Enterprise (> 1000 emp.)
Sep 30, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Staying up to date on internal opportunities"
What do you like best about Avature CRM?

I like how I can easily search by job title and keywords and location to see any open internal jobs. Or, I can simply just search by location or even just view all open jobs. This way it gives me transparency as well into possible open roles that can be the next step in my career path. By seeing all open jobs, the added benefit is I can see jobs that I didn't even know about that I may be interested in. I also like how I can create job alerts to stay abreast of when jobs I'm interested in are open. Super cool feature! This way I don't have to keep signing in to search. Additionally, I like how I can submit referrals to roles as well and keep track of the progress made with each person that is submitted. The layout is simple and easy to use. I like how there is not much whistles and bells so it just makes it easier to navigate and it doesn't take me long to find what I need. I also like the branding and company-specific pictures throughout the site. It makes it feel much more customized. When I ended up applying for an internal role, it was short and simple as well. It was a short one page form with just a few questions and then a place to upload my resume and cover letter. Really speedy and then afterwards I got an email to confirm. Can't complain.

What do you dislike about Avature CRM?

What I don't like is that when you apply to an internal job, it should show you after you submit it, a confirmation page. I don't remember receiving that and I had to wait for an email back. Also, there should be a dashboard to track progress. This is two-fold. If you submit an internal application, it can be a black hole because you don't know when it's been viewed or if you've been moved on to the next step so lot of suspense. Would be nice to have a list of each application you submitted and where it is sitting or what step you have been moved on to, if any. Also, the same would apply for referrals. We should be able to track on Avature what step our referral has advanced on to. Otherwise, we have to email the HR person in charge or message them and it's back and forth that could be avoided if there was just something on Avature to show that.

What problems is Avature CRM solving and how is that benefiting you?

We really value career development here. As such, we want to make it transparent when roles are open and with Avature, anyone can search for roles in any department, even ones in departments that they don't currently work in. You are able to apply to any of those roles as long as you meet that qualification. It is refreshing to have such open ability to apply to wherever - whatever location or department. Love that! It's a one stop search for the next step in your career. This also helps with retention because then you can see if there's another role at this company that fits your next step vs searching on job boards and possibly moving to another company. Also, another benefit we have is at least when were growing, we needed hires fast. The best hires often come from referals. The referal system is quick and easy for you to submit people you know that may be a fit for various roles.

Enterprise (> 1000 emp.)
Apr 04, 2020
 Source
Overall Rating:
5.0
Manoj Kumar T. avatar
Manoj Kumar T.
Recruitment Marketing Specialist
Share
"Avature : Future of ATS"
What do you like best about Avature CRM?

There is an option to send mass emails to to candidates not being considered. This helps us in enriching candidate experience

What do you dislike about Avature CRM?

Search string could have been more user friendly

What problems is Avature CRM solving and how is that benefiting you?

Searching is fast, which results in utilization of internal database as well

Mid Market (51-1000 emp.)
Feb 11, 2020
 Source
Overall Rating:
5.0
Lisa K. avatar
Lisa K.
Operations
Share
"Great CRM"
What do you like best about Avature CRM?

Ease of use and having the ability for a shared data model

What do you dislike about Avature CRM?

The cost of the product causes some heartburn. I would like to see the yearly cost be switched with the one time implementation costs.

What problems is Avature CRM solving and how is that benefiting you?

Reporting workflow tracking, marketing engagement, automation of tasks. My recruitment coordinators have had great success and reduced turnaround times by having automated emails to candidates for form completion and task assignments. We are three months into utilization so are still working out the pipeline and dashboard reports but this has been greatly improved over the last CRM that provided no automation.

Enterprise (> 1000 emp.)
Nov 22, 2019
 Source
Overall Rating:
5.0
HS
Himmat S.
Talent Acquisition
Share
"Its amazing"
What do you like best about Avature CRM?

It integrates with Linkedin and gives all the information with fewer clicks.

What do you dislike about Avature CRM?

Well sometime search not apply correctly and also don't provide skill base search.

What problems is Avature CRM solving and how is that benefiting you?

Candidate Management, Candidate Tracking, On boarding, offer management.