The reports are so helpful for project management, invoicing, and tracking of where we are across the organization. We know at a glance employee progress and any potential overages vs timelines, cost vs billable, and can take all of the information and make decisions quickly. The customer service is fantastic- we are able to connect within a few minutes, either by chat or by video when necessary. When I have questions about the platform and how to make it work even better for us, they are helpful and there is always a solution. They work very patiently to understand and assist us in any question or struggle to find a resolution. It's a huge reason why I wouldn't want to look elsewhere for another program. It's hard to find an actual person to talk to for customer service, and they exceed my expectations and needs when I need to contact them. They also take suggestions on how to enhance the program when we have ideas. So it feels like I have a hand in improving an already great product.
Some small helpful additions would be great!: 1. Logging Hours Reminders: I wish some reminders could be sent daily for employees to log their time after a particular hour. With contractors, out of state employees, different time zones, forgetting happens and it can really alter reports if not everyone has clocked time on a project accurately. 2. Full Circle Reporting: I also wish there was a way to generate one full report that would put all information in one place to show: Employee total hours for the month, how far along a person is on a project, any time overages, and verify that an invoice has been sent out for that project, as well as the status of the corresponding invoice- paid, partially paid, or late. This would solve a huge block of time when tracking this necessary information at the beginning of each month: being able to have a full report on all connected data/projects within a time frame. 3. Timesheets and Task Logging: When we set it up for an employee to log time via timesheet, we get a notification to accept or decline their time. But a lot of times, people don't log via timesheet, they log via the task on a project. So if there was a way to approve or decline time when logged to a task that would be incredibly beneficial. As well, if someone backlogs into a previous day/month, or even in a task, it would be so helpful if we could be notified that action occurred for better employee tracking and accountability.
We have almost all of our data in one place. Hours logging, project tracking, invoicing. This saves time having to track it in different ways.
I spent hours trying to find the best time tracking and project management tool for our small consulting firm. There were no other services that met our needs except Avaza, and for the price, it was a win-win! We have so many different clients and projects we work on, and we need to really customize price rates, team member roles, project rates (hourly versus by project), invoices, etc. - Avaza lets us customize all of this. We love that we can invoice and run reports in Avaza. This was by far the best platform we found out there. Highly recommend it!!
The only thing we dislike is not being able to make invoices in there between our company and team members. We are a consulting firm, so we can make invoices to our clients... but when all the team members who are consultants add their hours in, they can make a report of all their hours, but it would be nice to be able to customize invoices for team members to bill us. UPDATE: Avaza added a new feature that handles this concern, so at this point, we do not have any dislikes of Avaza. Thank you!
Helping us with project management and budgeting for the projects. It helps us see how much of the hours and/or budget is left compared to how far along to the project is actually completed. This helps a lot with out planning.
My team's experience with Avaza has only been positive. Not only is the price extremely competitive, but customer service is top-notch, the platform is user-friendly, and the PM abilities are exactly what my team was searching for.
1. Although the customer service team and our sales representative were helpful, the onboarding process was very hands-off with the Avaza team. Other platforms that we were exploring had designated team members to walk us through onboarding and customizing Avaza to fit our team's needs. Luckily, Avaza is simple to use (one of the biggest pulls for my team on our decision to sign on with Avaza), but we had to figure a lot of settings out for ourselves. 2. I haven't been able to fully nail down approval settings. It seems that a few expense and timesheet submissions are being sent to everyone on the team, and I haven't been able to figure out a way to stop this from happening - although, this may be user error. I would love to implement daily timesheet reminders for team members as well!
Expense/Budget tracking - the reporting abilities in Avaza are great! The resource booking feature has also been an added plus! It's a great all-in-one system that has allowed my team to better streamline our work.
The invoicing feature is easy to use and help with the auto integration with QB.
I wish it wouldn't generate a report with time that doesn't match the invoice.
Time tracking, expense tracking, invoicing, and AP/AR tracking.
I like how you can log the time spent on each individual task. I am currently coming up with a training packet and logging the time spent on each topic. Very helpful and helps me stay organized. I also know how much I can charge for my expertise in the area based on my time spent. Love this software system!
I haven’t been using it long enough to notice anything I dislike just yet. A+ from me so far!
I’m able to track my time spent on each task individually and keep a record of how many times I access it. The benefit is allowing me to come up with a few I will charge based on how long I’ve spent preparing for my topics.
easy tracking of time by task; ability to invite external contacts to collaborate on projects; strong reporting once you get the hang of it
not thrilled with the recent price increase.. had some trouble configuring some of the reports to get the data I needed, particularly on the invoice & payment side.
tracking my time for client work; keeping my clients informed of their tasks and overall project status; keeping my project tasks organized by client; able to see my profitability by client with the reports... billing clients for time & svcs
The ability to invoice our customers in both Lithuanian and English languages (Avaza allows translating invoice items to any language), high customization of the invoice items, what's being displayed, etc. Powerful reporting functionality. Good value for money.
Assigning billable time towards projects has some learning curve and could be more simple. However once you learn it, you can definitely live with it (updated - after this review Avaza has contacted me and explained the quicker way to solve this - so this is not an issue after all!)
Mostly Billing
I find the copy over feature the best. In agile scrum we usually have similar activities for least 2 weeks so writing the same timesheet again is usually very irritating which is solved with Avaza.
Nothing as of now. I am able to use all features well
1. Easy timesheet management 2. Easy expense management