The range of services and functionality offered by BrightTALK, supported by a fantastic team
It would be helpful if presenters cold access on other browsers other than Chrome, and if they could use their tablets to access as well as laptops and PCs
Having a BrightTALK channel in place meant we could pivot to virtual events when the pandemic hit, and in doing so, we have discovered the value they provide to allow us to access a wider audience and to be able to push out more engaging content in a more regular fashion,
It is extremely easy to use and a great tool to help educate others for no cost to them.
We have had a channel with Brighttalk for 3 years and we have never had any issues. The staff is amazing and the reach out is expansive.
We have been able to spread our reach and we have been educating audiences and helping people with their Cyber Security and Threat Intelligence issues for 3 years through Brighttalk and we are so pleased to continue to do so!
The platform is easy to use, the team who supports us is dedicated and focused on delivering experiences that provide value to the organization. Viewers are actively interested in the events we offer both free and paid promotions. The quarterly business review reflects our success with the platform and our success when compared to others with similar offers. We love BrightTalk!
Wish there was a way to easily de-dupe viewers
We deliver thousands of leads every month to the sales organization. BrightTalk consumers help us fulfill this requirement and we locate fresh viewers interested in our thought leadership.
It's easy to run a webinar through BrightTalk. FIles with contact details for follow-up are detailed. Customer service is also helpful.
It's all pretty good. One request would be to have 1 combined master file with the leads. Some clients don't quite know what to do with the 3-5 different files.
We offer value to our audience and help sponsors get their message out to a wide pool. People also like the on-demand feature. Main benefits are keeping our clients happy, and driving traffic to our website.
Very good customer service- they're always available to help with questions or recommend programs moving forward.
The platform is a little clunky and takes some time to get used to. A lot of functionality or product improvements come at an additional cost.
We use this to get additional leads by syndicating webinar content.
My CSMs were good and worked hard for us until they left. The platform is usable (not saying much).
I've been running our campaign with BrightTalk for a year and am honestly pretty disappointed—specifically in the lead quality. Low bounce rate on the emails, but the phone numbers haven't been quality. When a user clicks a webinar, they are automatically subscribed to your channel and sent to your CRM, even if they misclicked. This is a problem in regard to intent and results in a number of leads who have no idea why you're reaching out. The cost over all is quite high for the lead quality. Just hasn't been a good experience for us.
Supposed to help us generate high-intent leads who are in a buying cycle for software like ours. Just wasn't the case for most.
Platform for webinars in cyber security.
Everything. The service, the product is really buggy and hard to use. The BT team tries to squeeze more money out of you after getting paid a premium. The integrations took half year to work properly. Can't launch a campaign because they want more money for better targeting, after you paid for it already.
Nothing, use Zoom and upload to your website / youtube for the same results at a fraction of the price.