BugHerd Pricing Overview

It automates so much of what makes quality assurance a pain. Annotated screenshots that automatically get logged to a kanban-like board make life easy.

Literally only the cost, which can be absorbed if used within a larger organization.

It automates and makes easy the logging of quality issues, streamlining a lot of the QA process. We are far more productive as a result.

I've been on the development end of about 50 projects in BugHerd, each one a different website I've made. That amounts to around 3000 bugs. BugHerd makes it easy for outsiders and non-technical audiences to leave feedback and compiles these issues in an easy-to-read kanban, isolating each bug and providing helpful information and making it easier for my team and others to review my work. Integration and setup is simple; BugHerd runs via frontend script, or as a browser extension.

I have minor issues and dislikes with BugHerd. The jumps in pricing tiers are somewhat expensive. Sometimes the BugHerd initialization script wouldn't show for some users; I helped troubleshoot by having them clear their browser data. My biggest complaint is the most fixable and interface-based. The timing of bugs is listed as "x time ago" rather than providing an exact time. I know this is a trend for fast comprehension, but as someone who's also looking at a bunch of other quantitative data anyway, a precise time of occurrence is much more useful to me.

BugHerd has been instrumental in supporting my QA process. My work would be slower to ship and less polished, and team communication would be a lot less concise if my team instead passed hundreds of emails and documents per project to spot these issues.

Screenshots of each bug help identify exactly what is wrong with a given web page. This helps the dev get in and resolve the issue quickly and efficiently.

the pricing has gotten a bit steep. I started when it was like $10 a month. Now I am spending almost $100.

The problem I am solving with Bugherd is the ability to find, track and resolve bugs as reasonably as possible. The benefit is that I don't have to track bugs in a spreadsheet or other crazy, non-intuative way.

It's easy to use and has a very user friendly interface. UI is very smooth and doesn't lag.

It can get a few more integrations. And pricing can be a bit less.

We collaborate being a remote team and it really helps.