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Confluence
Collaborate and Create Together
4.1
(3,708)
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Confluence Pricing Overview

Confluence Pricing Plans
Subscription
Confluence has 4 pricing plans, from $10.00 to $30.00. Look at different pricing plans below and see what tier and features meet your budget and needs.
Team collaboration
$10.00
/ month
Team collaboration + calendars
$20.00
/ month
Team collaboration + Q&A
$20.00
/ month
All-in
$30.00
/ month
Pricing information for Confluence is supplied by the software vendor or retrieved from publicly accessible pricing materials. The pricing details were last updated on February 18, 2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Confluence Pricing Reviews

Mid Market (51-1000 emp.)
Mar 05, 2017
 Source
Overall Rating:
3.5
Armando L. avatar
Armando L.
Senior Software Engineer
Share
"Is simply one of the best collaborative tools! for now"
What do you like best about Confluence?

I think that one of the reasons why confluence is so successful is that it is super easy to setup, to use, and to find what you are looking for. The navigation cannot be more straightforward, so is a very simple process for anyone in the company to consume and to create new content. This depends of course if your content is structured in a way that supports this.

What do you dislike about Confluence?

Performance can be slow. If you choose self-hosting, make sure you have a good server. Otherwise, it can be slow. I don't have experience with the cloud service. Confluence's simpleness is starting to feel behind in time. The design has been exactly the same for a couple of years and it feels dated now, yet still very very functional. Don't get me wrong, this could be a very personal opinion anyway. Confluence can be expensive depending on how many users you have, so compare the pricing you get with other tools in the market and the functionality is best when you are using other Atlassian's products as JIRA. Otherwise, other tools can be more cost-effective.

What problems is Confluence solving and how is that benefiting you?

We are using confluence as our internal content HUB, this is: company updates, project tracking (not management), everything relating to company updates, events, pictures, success histories, and frequent company performance reports are published here. The main benefit is that helps everyone in the company have frequent updates and information about what's happening in our company globally, and the required tech level is none.

Mid Market (51-1000 emp.)
Dec 25, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Confluence - very nice collaboration tool"
What do you like best about Confluence?

Conluence has been the best tool for agile project management I have used. It comes handy when it comes to project documentation - create, collaborate, organize, and review documents within a team and track them, so all project parties are up to date with latest documentation and has a point of entry to start with. Collaboration enabled though all involved parties within a project, from defining project architecture and design (documentation) that can later on be re-user for development and further for testing.

What do you dislike about Confluence?

Pricing is a little bit tricky - every time you add a person to your headcount, you not pay more per user..... until certain threshold is met. After that, the price shoots up pretty fast and might quickly double. Some features feel outdated, especially concerning user interface, e.g. calendar. Also, adding a document and versioning it is a little bit confusing and not very straight forward.

What problems is Confluence solving and how is that benefiting you?

While it easily integrates with Jira (same parent company), it makes perfect solution for whole project management cycle, although I have come across for it to be used mainly in agile methodology oriented projects, enabling managers to review and share feedback in documents themselves. Notice the benefit if the company already using Jira for its issue tracking on projects - in this case Confluence is added for free. Small to mid-size businesses, especially those who don't need Jira for their work, however, might prefer competing solutions.

Small Business (50 or fewer emp.)
Jan 29, 2016
 Source
Overall Rating:
5.0
CB
Cody B.
Enterprise Web Architect
Share
"Atlassian Confluence is the Most Important Software to Our Organization"
What do you like best about Confluence?

Atlassian Confluence is mission-critical for us. It is the most mature, stable, and user-friendly wiki software available. It feels almost like an insult to just call it a "wiki". For us, it is so much more. It's a feature-rich collaboration platform. It's hard to point at just one feature as "the best"; all of its features have been developed with such a solid quality that you really have to look at it as a comprehensive package, which delivers solid value on all accounts. Topping the list, perhaps, is the overall ease-of-use. Because Confluence is so valuable and easy to use, our entire staff chooses to use it. In fact, we setup a private project space for every client project we start and we bring our clients into the fold - not just our staff. Our clients pick up on how to use Confluence as quickly and easily as our new employees. Very little training, if any at all, is required. It is simply intuitive. For us, those private project spaces facilitate the full software development lifecycle (we're a technology services firm). It facilitates project management, visual design, technical design, development, and on-going support operations. The fact that we can easily promise our clients their own private wiki space on our infrastructure, is a value-add to our offerings. It helps to distinguish us and the way we collaborate with our clients. We now have one public knowledge wiki space, over one hundred private client spaces, and several internal spaces. Finding information across the all is not hard - the search functionality is top-notch (even searching within attached files like PDFs). And speaking of PDFs, another great feature is that you can print your Confluence pages to PDF - to create formal deliverables when necessary. You can even selectively choose from multiple pages in a wiki space to create a PDF book or bundle. I really love the fact that I can subscribe to daily updates in my email inbox. That gives me a daily view across all spaces of what resources have been created or modified. It's like a dashboard to all the activity that's going on across projects. Spaces can be secured to users and groups. Even individual pages can be secured. There are several macros available out-of-the-box that allow you to add features and formatting to your documentation. Take, for example, a long page with several headings. You can insert a simple macro atop and it will automatically generate a table of contents linking to each section on the page. Pages and attached files are automatically versioned, so you can always roll-back. Files are attached to pages, by the way, with simple drag-and-drop (even multiple files in one drop). We have less than 100 employees and Confluence is essentially our corporate intranet. All of our processes, procedures, templates, and resources go in there. With all the clients we include, it's also essential to collaboration with our customers.

What do you dislike about Confluence?

There's nothing to dislike about Atlassian Confluence itself. As a long-time user, I can, however, offer just a couple of lessons-learned. First, because it's so easy to use - so easy to create spaces and pages, you can end up with a sort of "wild west" situation with information all over the place. Individuals have a tendency to think differently about how things should be organized. This is generally not a big problem because the search feature is so good. However, you'll need a little governance to help keep things in check. Another lesson we learned is that there are a lot of third-party macros available. A lot are of good quality, but you have to be careful with them. We found that some of the plugin developers have a tendency to update their plugins less frequently than Atlassian updates Confluence. So, you can get yourself in a situation where you can't upgrade Confluence as quickly as you like because you're waiting for required updates to third-party plugins that you've built a dependency on. For this reason, we now minimize the use of third-party plugins. And this hasn't been a problem; you really have pretty much all you need out-of-the-box.

What problems is Confluence solving and how is that benefiting you?

The essential problem is this: How do you create a culture where sharing knowledge and resources freely is the norm? How do you inspire staff to get those valuable resources out from under the lock-and-key of their private hard drives and email inboxes? How do you inspire teams to be disciplined with documentation? It's simple. You have to make it dead-simple to do. You have to give them the tools that empower them to do it. Atlassian Confluence does exactly that and, as such, makes us a better organization. I am not being overly dramatic when I say that I believe that Confluence has been and continues to be instrumental in our success.

Enterprise (> 1000 emp.)
Sep 28, 2023
 Source
Overall Rating:
4.5
SA
Sourabh A.
Founder
Share
"Versatile group project collaboration tool providing centralized workspace for sharing knowledge"
What do you like best about Confluence?

It is a great software for team collaboration and knowledge sharing. It has more than 100s of pre-existing templates. It allows easy connections across teams and also provides access controls. It's a very great tool for creating, maintaining and sharing customer-facing knowledge-base articles. Also, one more amazing feature is it syncs well with other attlassian tools like JIRA etc.

What do you dislike about Confluence?

I feel like administration part can be a pain unless one know exactly what roles are correct which makes it a bit confusing. Customization options are little less and certain document formatting options are limited and difficult to use. You cannot set the group or user defaults for email preferences, so users get bombarded by emails whenever any page is updated. Also, confluence's pricing model can be costly for those who need more premium features or integrations.

What problems is Confluence solving and how is that benefiting you?

It puts documentation all in one place. Its real-time editing capabilities is helping our team to work together seamlessly, making updates as needed. Using a systematic content strategy, we were able to create a substantial amount of documentation and resources, which facilitated a smooth project execution. Additionally, the platform's integration capabilities make sure that our work ecosystem remains consistent, boosting overall productivity

Enterprise (> 1000 emp.)
Apr 08, 2020
 Source
Overall Rating:
4.5
kathy b. avatar
Kathy B.
Senior Account Manager
Share
"One of the effective and powerful collaborative tools"
What do you like best about Confluence?

Confluence is one of the great team collaboration programs. They charge no entry level setup fee and also provide trail version. Atlassian's, jira and confluence together gives us broad aspect for project management as well as knowledge sharing. It helps you to take your team decision by easy sharing your projects asking questing and by voting. You can also search the data afterwards. If I talk about the price it varies with number of features we want to use.

What do you dislike about Confluence?

There is no major con of this effective collaborative tool. I have found it most helpful tool in the completion of my many projects. The reporting system is reliable and fast and easier than available in other tools.

What problems is Confluence solving and how is that benefiting you?

It is the main hub of sharing knowledge with others. It keeps everything organized you can categorize pages, thus saving time and making it user friendly and easy. I also want to highlight about its text editing features, you don’t have to take pain of cut copy past it has advanced kind of features which makes everything easier.

Enterprise (> 1000 emp.)
Aug 07, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Faster feedback great quality"
What do you like best about Confluence?

We use confluence for requirements elicitation ,project planning and collaboration.In combination with Jira this comes out to be the best tool when it drills down to realtime fast feedback.we use it for all our project needs , plugins are available commercially as COSTS and support is awesome.Confluence and Jira are like two sides of the same coin great for collaboration and task management.

What do you dislike about Confluence?

It is sometimes very difficult to find new features , could be made more intuitive

What problems is Confluence solving and how is that benefiting you?

We manage project budgets ,allocation ,forecast and functional aspects here.

Mid Market (51-1000 emp.)
Jan 28, 2023
 Source
Overall Rating:
3.5
Erez E. avatar
Erez E.
Director Of It And Security
Share
"Good Knowledge Management system but expensive"
What do you like best about Confluence?

As a site admin, I'd like to mention two topics: Simplicity of administration and good interfaces with other systems in the organisation, like G-Suit, Okta.

What do you dislike about Confluence?

The cost is heavy. You pay per user per month and on top you will need extra add ons like plug in to Salesforce, improved BI system. Atlassian do not negotiate prices. Another lowlight, there is no customer success to provide close implementation, 3rd party vendors may be required at some point, Which is additional costs. So no sales, nor CS, that's how they work.

What problems is Confluence solving and how is that benefiting you?

Knowledge management, knowledge sharing, project management and planning.

Mid Market (51-1000 emp.)
May 12, 2015
 Source
Overall Rating:
3.5
Simon H. avatar
Simon H.
Development Manager
Share
"Our main company WIKI"
What do you like best about Confluence?

The ease at which content is searchable, customizable and editable. Once configured, its a breeze to organise the content. It has many many plugins which (although incur much more cost) allow you to store lots of different content.

What do you dislike about Confluence?

The cost. Its an expensive initial cost. Plugins we prefer also cost. Once plugins are purchased, sometime their pricing model doesnt fit with the wiki's pricing model.

What problems is Confluence solving and how is that benefiting you?

A central source for all frequently changed company information