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Confluence Reviews & Product Details

Confluence Overview
What is Confluence?

Confluence is a collaboration and knowledge management platform. It is often used by teams to create, organize, and share content within organizations in a seamless and centralized way. Confluence offers tools such as knowledge base creation, document collaboration, as well as task management tools that allow teams to work together more efficiently. It also provides a central hub where users can share and collaborate with ease.

Company Atlassian
Year founded 2002
Company size 5001-10,000 employees
Headquarters Sydney, NSW
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What Confluence is best for?
How does Confluence compare to Notion?
What are the pros and cons of Confluence?
Confluence Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, On-Premise Linux, On-Premise Windows
Training Documentation
Languages English
Confluence Features
AI-Powered Suggestions
APIs and SDKs
Alerts and Notifications
Analytics and Reporting
Automated Workflows
Bulk Editing
Collaboration Tools
Content Categorization
Content Management
Content Recommendations
Custom Fields
Customizable Templates
Document Import/Export
Feedback and Comments
Image and Video Support
Integration Capabilities
Knowledge Sharing
Mobile Accessibility
Multi-language Support
Real-Time Updates
Role-Based Access Control
SEO Optimization
Search Functionality
Self-service Portal
Single Sign-On (SSO)
Third-party Integrations
Ticketing System Integration
User Permissions
Version Control
WYSIWYG Editor
Confluence Media
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Confluence Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 04, 2025
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3,708 Confluence Reviews
4.1 out of 5
Mid Market (51-1000 emp.)
Feb 04, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Confluence for Small and large companies to keep all the works in one place"
What do you like best about Confluence?

Publishing document, Adding the references to jira etc.

What do you dislike about Confluence?

At the moment I didn't find any dislike.

What problems is Confluence solving and how is that benefiting you?

Ease to document, Adding the team members to access the document. Anyone in the team can change the document etc. Once the document is edited, then it will be highlighted.

Small Business (50 or fewer emp.)
Feb 03, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A good workspace where you can share your ideas with your teammates or colleagues."
What do you like best about Confluence?

It can let you categorise the topics which you want to show in a particular manner. It helps in good productivity.

What do you dislike about Confluence?

Sometimes we can face some challenges regarding it's network issues and slowness apart from that it is very useful in team collaboration.

What problems is Confluence solving and how is that benefiting you?

For a project specific knowledge, confluence is one of the best thing where you can document your overall structure of the business. Some projects may some techniques or technical errors which is not very conventional one. So, that technical knowledge can be documented in confluence. So, every person can refer the identical issues from confluence.

Mid Market (51-1000 emp.)
Jan 31, 2024
 Source
Overall Rating:
5.0
Shree Nandan D. avatar
Shree Nandan D.
Subject Matter Expert
Share
"An all in one software for project documentation"
What do you like best about Confluence?

The templates provide a jumpstart to any kind of documentation, be it the how-to docs, project outline, technical specs, or internal specs, the application has a plethora of templates that provide the necessary boilerplate to get started with any documentation. Our team uses it daily and because it is a cloud-based application, real-time collaboration is a breeze, which facilitates frequent usage. The ease with which images, tables and attachments can be inserted into a document is praiseworthy. Needless to say, it works hand in glove with Jira(another Atlassian product) and even third-party software like Microsoft Teams and Slack. It is very easy to implement and has a robust customer support experience.

What do you dislike about Confluence?

The grouping feature needs some improvement, it takes some experimentation to figure out how to group/organise a bunch of similar pages.

What problems is Confluence solving and how is that benefiting you?

At Inpixon, Confluence plays a vital role in addressing various aspects of our collaborative work environment: 1. Centralized Collaboration: Confluence serves as our central hub for team collaboration, allowing us to seamlessly work together on projects, share valuable information, and foster a cohesive team dynamic. 2. Document Management: We leverage Confluence for efficient document creation, editing, and management. This is particularly valuable for maintaining organized repositories of project-related information, ensuring accessibility and clarity. 3. Knowledge Sharing: In a technology-driven company like Inpixon, where staying informed is key, Confluence acts as our go-to knowledge base. It empowers teams to share insights, best practices, and important updates, fostering a culture of continuous learning and collaboration. 4. Project Tracking: Confluence seamlessly integrates with our project management tools and communication tools like Microsoft Teams & Slack, providing a unified platform for teams to monitor project progress, track milestones, and manage deadlines. This integration significantly enhances our overall project management efficiency.

Mid Market (51-1000 emp.)
Jan 31, 2024
 Source
Overall Rating:
5.0
NV
Naaz V.
Founder
Share
"Business Improvement"
What do you like best about Confluence?

Useful product management software- as a new onboarding employee I used confluence to navigate my way around the company policies and departmental training. Its easy for large documentation to be stored and organized due to its UI/UX design. Overall, my experience has been very positive with confluence

What do you dislike about Confluence?

Importing files into Confluence is quite a frustrating process. While I know its for security reasons- its a pain to only upload documents in pdf format rather than word. It adds an additional step to the process and increases anxiety of user

What problems is Confluence solving and how is that benefiting you?

Helps me navigate and find my way through piles and piles of documents- thus saving my time

Mid Market (51-1000 emp.)
Jan 23, 2024
 Source
Overall Rating:
5.0
Ebrahim Kashif M. avatar
Ebrahim Kashif M.
Consultant
Share
"Collaborative Space for everyone."
What do you like best about Confluence?

Everyone in the organisation can collaborate in one single space. With Confluence you can eliminate communication gaps. You can add documents, images, videos, and custom Html elements.

What do you dislike about Confluence?

When the count of spaces increases then it lacks the user friendly UI to navigate. A more convenient UI could help navigation to different project and spaces easily.

What problems is Confluence solving and how is that benefiting you?

One place solution to store design documents and discussion. Sprint planning and reviews, release planning and timelines. Everything releated to software development is stored in one place for dev, design, PO and testers to collaborate effectively.

Enterprise (> 1000 emp.)
Jan 20, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"One of the best documentation/knowledge management/collaboration tool used so far"
What do you like best about Confluence?

Easy to write documentation, publish within minutes and share to entire team. Multiple users can edit same page at same time. It has inbuilt version management which allows to revert back to previous versions in case of mistakes. Easier to upload images, convert from word documents. it also allows to set restrictive permissions for confidential data. Integration with JIRA, drawio is also great.

What do you dislike about Confluence?

Free/personal version is not available. It can be costly for small organizations.

What problems is Confluence solving and how is that benefiting you?

It saves the problem of creating/maintaining various versions of product/team/knowlege documentation. Allows multiple users to collaborate easily

Mid Market (51-1000 emp.)
Jan 16, 2024
 Source
Overall Rating:
5.0
VZ
Valeria Z.
Founder
Share
"Good tool for project documentation management!"
What do you like best about Confluence?

Confluence seamlessly integrates with Jira, offering an exceptional toolset for managing project documentation. Its user-friendly interface and collaborative editing features make it an ideal companion, ensuring efficient documentation and knowledge sharing alongside Jira's project management capabilities.

What do you dislike about Confluence?

I desire increased flexibility in designing documentation layouts and a broader selection of templates to cater to diverse needs.

What problems is Confluence solving and how is that benefiting you?

Allowing for efficient creation, organization, and collaboration on documents. This helps teams overcome challenges related to document structure, version control, and accessibility, contributing to a more seamless and productive documentation management experience.

Mid Market (51-1000 emp.)
Jan 12, 2024
 Source
Overall Rating:
5.0
VZ
Valeria Z.
Founder
Share
"Collaboration with Intuitive Features and Seamless Knowledge"
What do you like best about Confluence?

Intuitive interface and collaborative features, making knowledge sharing and project collaboration a breeze.

What do you dislike about Confluence?

Confluence could elevate user experience by introducing more customizable templates, providing greater flexibility in tailoring content structures to diverse project needs.

What problems is Confluence solving and how is that benefiting you?

Easy way to manage project documentation

Small Business (50 or fewer emp.)
Jan 11, 2024
 Source
Overall Rating:
5.0
KA
Khaled A.
Member Experience Associated
Share
"Best knowledge base website"
What do you like best about Confluence?

simplicity, you can create and manage a page, made a mistake? editing is easily done and you can also view the previous versions of the page you created once you've edited it. There are also plugins made for it on Slack to keep people updated on what pages have been created and what pages have been edited. It is very easily integrated into Slack as well since you only need to contact the bot and have them integrate themselves into your company's profile. Confluence is used by us at our company every day 24/7 as it is our knowledge base.

What do you dislike about Confluence?

the search function sometimes can be inaccurate.

What problems is Confluence solving and how is that benefiting you?

Confluence benefits us as a company due to limitless pages that we can create containing all the information we need to add, also, it solves the issues of having separate websites for knowledge sources.

Small Business (50 or fewer emp.)
Jan 09, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best knowledgebase basics!"
What do you like best about Confluence?

The thing I love about confluence is the stability of how the service works and the ease of its integration with other services.

What do you dislike about Confluence?

Sometimes the update of the file takes looooong

What problems is Confluence solving and how is that benefiting you?

It serves s internal WIKI for all the projects' documentation.

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