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Confluence
Collaborate and Create Together
4.1
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Confluence Reviews & Product Details

Confluence Overview
What is Confluence?

Confluence is a collaboration and knowledge management platform. It is often used by teams to create, organize, and share content within organizations in a seamless and centralized way. Confluence offers tools such as knowledge base creation, document collaboration, as well as task management tools that allow teams to work together more efficiently. It also provides a central hub where users can share and collaborate with ease.

Company Atlassian
Year founded 2002
Company size 5001-10,000 employees
Headquarters Sydney, NSW
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What Confluence is best for?
How does Confluence compare to Notion?
What are the pros and cons of Confluence?
Confluence Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, On-Premise Linux, On-Premise Windows
Training Documentation
Languages English
Confluence Features
AI-Powered Suggestions
APIs and SDKs
Alerts and Notifications
Analytics and Reporting
Automated Workflows
Bulk Editing
Collaboration Tools
Content Categorization
Content Management
Content Recommendations
Custom Fields
Customizable Templates
Document Import/Export
Feedback and Comments
Image and Video Support
Integration Capabilities
Knowledge Sharing
Mobile Accessibility
Multi-language Support
Real-Time Updates
Role-Based Access Control
SEO Optimization
Search Functionality
Self-service Portal
Single Sign-On (SSO)
Third-party Integrations
Ticketing System Integration
User Permissions
Version Control
WYSIWYG Editor
Confluence Media
Jira video thumbnail
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Confluence Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 04, 2025
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3,708 Confluence Reviews
4.1 out of 5
Mid Market (51-1000 emp.)
Nov 03, 2022
 Source
Overall Rating:
5.0
HK
Hassan K.
Member Experience Associate
Share
"Great Knowledge Base Organizer!"
What do you like best about Confluence?

I like that it's fast to load and doesn't consume much processing power or RAM! I can easily navigate, search, like or comment on the content available. We haven't tried other solutions because we have everything we need!

What do you dislike about Confluence?

Searching for particular information can be a bit hard on Confluence. Using a lot of keywords to finally get to what I wanted.

What problems is Confluence solving and how is that benefiting you?

Confluence helps in organizing our knowledge base into an easy-to-reach single destination. I'd be lost without it, as I use it daily to give our customers the best experience possible.

Enterprise (> 1000 emp.)
Nov 03, 2022
 Source
Overall Rating:
5.0
UM
Umesh M.
Product Consultant
Share
"Business documents and project management over Confluence"
What do you like best about Confluence?

Confluence is a great platform to create, store and share business-related functional, and technical documents. We can easily create projects, collaborate with people, and share files across people and teams. it gives a huge collection of projects where one can go and search easily and get an overview of it.

What do you dislike about Confluence?

One thing I dislike is the sublinks of documents and the poor connection of related objects/files. In order to go to a particular project or file, we need to go through a chain of links, which can lead to a lot of time and effort wastage, instead we can actually search and go by name or code of the specific file.

What problems is Confluence solving and how is that benefiting you?

Confluence is like a local wiki for us at Moodys Internal file sharing arena. Everyone gets a clear update about the relevant projects in past, and ongoing one. We can access BRDs, and FRDs and understand the scope of the project without disturbing the people involved. Self-understanding of various functionalities over a platform is the best solution given by confluence.

Enterprise (> 1000 emp.)
Nov 02, 2022
 Source
Overall Rating:
5.0
KL
Kelvin L.
Senior Software Architect
Share
"Collaboration at its best!"
What do you like best about Confluence?

Collaboration is raised to the next level with Confluence. It's so easy to jointly make changes to documents without the need to send multiple copies of the document around. The sheer number of integration with other online tools to provide diagramming and productivity adds so much more value to Confluence.

What do you dislike about Confluence?

There is really no reason to use any other productivity tool once you have Confluence. So, no, I can't find anything I don't like with Confluence. This is a solid choice for any organization.

What problems is Confluence solving and how is that benefiting you?

It really does a great job at solving the collaboration and history tracking problem. I don't need to worry about maintaining several copies of a single document, merging different changes together, etc.

Mid Market (51-1000 emp.)
Oct 27, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best corporate wiki out there"
What do you like best about Confluence?

It's our one-stop shop for all company information; absolutely everything and anything can be found on Confluence. It does take a lot of setting up, but it's used every single day for announcements, team information, company resources, etc.

What do you dislike about Confluence?

Difficult to learn, it can be relatively complicated. It's also not the easiest to format. Its integration with other applications appears to be somewhat limited.

What problems is Confluence solving and how is that benefiting you?

It answers any and all questions I have regarding my company as my organization has taken the time to include and organize everything necessary for its employees. It is so clearly displayed that any employee can find something with ease.

Mid Market (51-1000 emp.)
Oct 24, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Confluence cloud is a great documentation and collaboration tool"
What do you like best about Confluence?

Confluence is easy to use, always available and very powerful

What do you dislike about Confluence?

I with that they made it easier to reference fille attachments within a page, you can do it but it isn't intuitive.

What problems is Confluence solving and how is that benefiting you?

I use it for all my documentation needs as it's very collaborative and available.

Enterprise (> 1000 emp.)
Oct 20, 2022
 Source
Overall Rating:
5.0
JB
Jon B.
Senior Trusted Referee
Share
"Beautifully laid out software"
What do you like best about Confluence?

I love the ease of use and flow of information. Having multiple admins able to update information on the fly is pivotal to our use case.

What do you dislike about Confluence?

I have yet to encounter anything that I find to be negative

What problems is Confluence solving and how is that benefiting you?

Needing to get information out quickly, this was a no-brainer for us. We are daily updating our data, and it works flawlessly

Small Business (50 or fewer emp.)
Oct 18, 2022
 Source
Overall Rating:
5.0
TJ
Tanicia J.
Customer Service Rep
Share
"absolutely love the app"
What do you like best about Confluence?

very easy to put all training materials in one space and easy for users to navigate through content.

What do you dislike about Confluence?

i dislike absolutely nothing at all about this app.

What problems is Confluence solving and how is that benefiting you?

widening knowledge on internal processes and any changes in company processes.

Enterprise (> 1000 emp.)
Oct 16, 2022
 Source
Overall Rating:
5.0
Farooq S. avatar
Farooq S.
Technical Lead
Share
"A mandate tool for any organization to maintain the project repositories"
What do you like best about Confluence?

Helps the different teams across the organization to access the project-related documents securely and update the help documents with regards to the recently completed project and helps the teams to access the confidential information related to projects/access/user-based information.

What do you dislike about Confluence?

The recent transition to the cloud version is not user-friendly compared to the previous versions and should allow the users to download the text content rather than attachments.

What problems is Confluence solving and how is that benefiting you?

Create the respective project-related pages and upload the project-related documents, which involve the login information, documents and access-based information, and database information and tag the individual users to the page so that the user receives the email whenever there is an edit or changes to the page.

Mid Market (51-1000 emp.)
Oct 13, 2022
 Source
Overall Rating:
5.0
Aishwarya S. avatar
Aishwarya S.
Governor
Share
"Collaboration and Organization of information"
What do you like best about Confluence?

Confluence provides excellent online document organisation and editing functionality. It is a fantastic tool for document creation as well as sharing and collaboration with team members. The ability to arrange information to my preferences, Sharing thoughts and information to get them out of people's heads and ease to collab at a large scale makes it really the best in the buisness.

What do you dislike about Confluence?

The only thing that comes to me is that document formatting has a finite number of options. For instance, no fonts Additionally, the default font is too small for prolonged reading. An added bonus would be serif alternatives or maybe a specially created typeface for this particular product! If fonts are available, I was unable to locate where.

What problems is Confluence solving and how is that benefiting you?

At my organisation, information pertaining to the fundamental process and knowledge transfer sessions is currently stored in Confluence as a library. There, we keep track of the knowledge we learn and share about our own projects. As we became more organised and had more time, performance significantly improved.

Mid Market (51-1000 emp.)
Oct 10, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Review for Confluence"
What do you like best about Confluence?

It helps in gathering all the company knowledge base in one place with suitable titles.

What do you dislike about Confluence?

A few times it's difficult to search for a particular topic because of too many folders.

What problems is Confluence solving and how is that benefiting you?

Helps in training new employees as they can find any source here required for training.

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