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Confluence Reviews & Product Details

Confluence Overview
What is Confluence?

Confluence is a collaboration and knowledge management platform. It is often used by teams to create, organize, and share content within organizations in a seamless and centralized way. Confluence offers tools such as knowledge base creation, document collaboration, as well as task management tools that allow teams to work together more efficiently. It also provides a central hub where users can share and collaborate with ease.

Company Atlassian
Year founded 2002
Company size 5001-10,000 employees
Headquarters Sydney, NSW
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Confluence Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, On-Premise Linux, On-Premise Windows
Training Documentation
Languages English
Confluence Features
AI-Powered Suggestions
APIs and SDKs
Alerts and Notifications
Analytics and Reporting
Automated Workflows
Bulk Editing
Collaboration Tools
Content Categorization
Content Management
Content Recommendations
Custom Fields
Customizable Templates
Document Import/Export
Feedback and Comments
Image and Video Support
Integration Capabilities
Knowledge Sharing
Mobile Accessibility
Multi-language Support
Real-Time Updates
Role-Based Access Control
SEO Optimization
Search Functionality
Self-service Portal
Single Sign-On (SSO)
Third-party Integrations
Ticketing System Integration
User Permissions
Version Control
WYSIWYG Editor
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 28, 2025
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3,708 Confluence Reviews
4.1 out of 5
Mid Market (51-1000 emp.)
Apr 16, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent to record requirements & processes"
What do you like best about Confluence?

Confluence is a great companion to Jira - i can produce detailed requirements, record processes/how to's and link to Jira tickets or search/share content with my team easily. it's really easy to use and is a great single source of information which can be organised according to projects and topics.

What do you dislike about Confluence?

Formatting lists can be annoying but it's not bad enough to affect usability. I really don't have anything negative to say about Confluence, it does everything I need it to do as a data management tool.

What problems is Confluence solving and how is that benefiting you?

It is one place to record processes, handover notes and detailed requirements that then links back to Jira tickets. All relevant team members can access the information without having to navigate desktop folder systems - it's so easy to share and update content. And users can comment on articles which is great for collaborative work.

Mid Market (51-1000 emp.)
Apr 09, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great software to track/store information"
What do you like best about Confluence?

Confluence helps me find all the information related to projects, and I will be able to access the pages created for MOM. It is easy to put in necessary comments in the information pages added. It can be used as story updates and dashboard

What do you dislike about Confluence?

There is nothing much to dislike about confluence. However the sort and find options are not that user-friendly.

What problems is Confluence solving and how is that benefiting you?

Gaining information shared by HR in the meetings

Enterprise (> 1000 emp.)
Apr 07, 2023
 Source
Overall Rating:
5.0
SK
Sahil K.
Associate Data Science Analyst
Share
"Best software for documentation of project."
What do you like best about Confluence?

The best thing about Confluence is that we can create documents for any project on the web and collaborate easily within the organization. Knowledge can be shared easily with another team in an organization. Anyone who wants to know about any project can quickly go through the Confluence Pages created for any project.

What do you dislike about Confluence?

There are very few downsides to Confluence. Sometimes I face problems when formatting the tables I created on the Confluence Page. Confluence can improve the search engine, as it is sometimes difficult to search the document in Confluence.

What problems is Confluence solving and how is that benefiting you?

It is always required to document everything when working on different projects. So Confluence is solving the problem of writing everything about the projects like requirements, implementation, development and release, in one place. Everyone within the team can view and collaborate in it and share knowledge.

Enterprise (> 1000 emp.)
Mar 30, 2023
 Source
Overall Rating:
5.0
Ashish j. avatar
Ashish J.
Senior Software Engineer
Share
"Confluence: way to organise documents within team/ organisation"
What do you like best about Confluence?

Very innovative way to organise documents within product team. Product team can comment on docs as well

What do you dislike about Confluence?

Do not have dislike button, needed when some documents are not uptomark

What problems is Confluence solving and how is that benefiting you?

All the knowledge in one place.

Small Business (50 or fewer emp.)
Mar 24, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent Product for Engineering"
What do you like best about Confluence?

The overall ease of access is the thing I enjoy most about confluence. The ability to put down information quickly and share it with my team as well as them being able to make adjustments or comments in love time is great.

What do you dislike about Confluence?

Nothing at this time. I haven't found anything that I don't like.

What problems is Confluence solving and how is that benefiting you?

Confluence allows us a space for our engineerign team to keep their information as well as share it easily with others internally.

Mid Market (51-1000 emp.)
Mar 22, 2023
 Source
Overall Rating:
5.0
Peter C. avatar
Peter C.
Senior Mobile Project Manager
Share
"My go to tool for project documentation."
What do you like best about Confluence?

Bulletproof, simple and fairly flexible. The range of extensions is great. What if course is the top feature is Jira integration. A totally flawless thing because it's the same company's product. The platform is capable enough for doing weekly reports and with some wrangling you can do some really great reporting. Especially that Jira integration. Pro tip. Setup a PMO project and include PM report tickets to get risks and issues under control!

What do you dislike about Confluence?

The only thing that gets me is printing to PDF sometimes doesn't work very well. It will look great on screen. I like to use extensions as a last reality because they can beak when updates happen. There is one plugin that is supposed to print and can't. Been waiting for a solution for months on this one.

What problems is Confluence solving and how is that benefiting you?

Confluence centralizes our project and process documentation. Making updates and governance decisions easy. We are more focused on the documentation than searching for the right version of a document.

Enterprise (> 1000 emp.)
Mar 20, 2023
 Source
Overall Rating:
5.0
AV
Ashutosh V.
Assoc. Data Science Analyst
Share
"Best Product for making a junction, creating documentation and wiki for future use."
What do you like best about Confluence?

The best thing about it is the ease of access and easy accessing the proper document whenever required, making it very user-friendly. Overall, it is a great tool with beautiful features.

What do you dislike about Confluence?

There is nothing to dislike as such, it is just one feature while it using it on web, if we click on a link, the page opens in the same tab rather than opening a new tab, sometimes making us loose time.

What problems is Confluence solving and how is that benefiting you?

When working in a team, multiple people work on the same project. While working together, people need multiple references and to prevent multiple people from explaining things to each other as everything takes a lot of time, confluence comes handy to make a junction where everyone can come and go, hence solving the above problem.

Enterprise (> 1000 emp.)
Mar 17, 2023
 Source
Overall Rating:
5.0
Milind N. avatar
Milind N.
Business Analyst
Share
"Integration of Confluence to Jira is a must have to power Project management with documentation"
What do you like best about Confluence?

It allows an intuitive way to organize pages. The concept of having public and private spaces helps in managing content while helping to organize thoughts of individual.

What do you dislike about Confluence?

The test editor is patchy and needs more improvement. It's a little difficult to format the spaces.

What problems is Confluence solving and how is that benefiting you?

It helps capturing and organizing the requirements given by the client. These requirements are further converted into issues in Jira. The integration helps view and access the knowledge in both the applications through internal links.

Mid Market (51-1000 emp.)
Mar 08, 2023
 Source
Overall Rating:
5.0
NK
Nuthigattu K.
Senior Executive
Share
"Best platform for project management"
What do you like best about Confluence?

We manage various admission cum learning programs, and for the same, we use confluence for program and project management purposes. We can create multiple dashboards with project timelines, course of actions, dependencies, required stakeholders etc. It helps us to simply each project and achieve the goals. We can share the same over the intranet and update the dashboards in real time.

What do you dislike about Confluence?

The clustering of tasks is sometimes confusing over confluence. Even on the same project page, the dashboard is overloaded with various tasks simultaneously, and for a newbie, it takes time to understand and navigate. The Ui can be more interactive and self-explaining.

What problems is Confluence solving and how is that benefiting you?

We use Confluence as a collaborative platform to share ethe data of various projects among the team. We use it as a knowledge bas e to exchange and share information. We can update, modify, and add new details to project pages. Keep track of all the activities and confluence is a single point place to all the project-related tasks.

Enterprise (> 1000 emp.)
Feb 22, 2023
 Source
Overall Rating:
5.0
Lalit K. avatar
Lalit K.
Software Development Engineer
Share
"Best tool for documentation"
What do you like best about Confluence?

The easy interface enables you to create documents with lots of plugins quickly. Also allows reviewing and managing the history of the documentation as well. You can even create a watchers list to update the users automatically about the changes

What do you dislike about Confluence?

It should allow the folding and unfolding of code snippets as well. That could make the page with lots of code look simpler and more readable. Also, It should be able to import MS Word documents directly

What problems is Confluence solving and how is that benefiting you?

It helps maintain documentation, HLDs, and LLDs and also helps attach JIRAs and track them in a single place. Hence easing the process of SDLC quite a lot. It is an excellent tool for Software development

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