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Confluence Reviews: 4.1/5 — Solid Choice
Confluence is a collaboration and knowledge management platform. It is often used by teams to create, organize, and share content within organizations in a seamless and centralized way. Confluence offers tools such as knowledge base creation, document collaboration, as well as task management tools that allow teams to work together more efficiently. It also provides a central hub where users can share and collaborate with ease.
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, On-Premise Linux, On-Premise Windows |
| Training | Documentation |
| Languages | English |
Compare Confluence with other popular tools in the same category.
Has a simple and intuitive user interface. Multiple users can work on the same document simultaneously. Wide range of customizable templates for different types of documents. Easily integrates with other Atlassian products as well as third-party tools. Allows to create, store, and organize documents in a centralized location. Allows easy customization, HTML edits. macros.
Might take time to familiarize, for the first time users. Doesn't allow complex workflows. Can have more advanced designing options. I especially dislike its 'Table-formatting'. Access-control and management could be easier and more granular.
Centralised Collaboration, document repository, knowledge management and sharing, can even serve as a website.
We are best using confluence for adding documentation etc
Actually, I like everything about this product
Team collaboration, connecting with Jira tickets on the fly
Confluence helps to keep documents for multiple topics at one location. Confluence makes data entry simple and Easy. Default templates are really very good.
Pages are increasing with time which makes it challenging to manage. Changes are not reflected in real-time.
Confluence is very helpful for sharing and organizing new content.
I use confluence for my Business story updates and dashboards. The user interface or UI is the thing I like the most on confluence, We can create business stories and dashboards that all stakeholders can access without hassle. The navigation, story identification, and search features are all in sync and give a pleasant user experience.
Identification of mistakes and errors is sometimes difficult in confluence as the system doesn't pop up or highlight the errors. Even the fonts and formats are sometimes hard to rectify and fix.
Confluence is a site go for all business-related topics storage. Once can easily navigate to confluence and search the project name or details to get the full overview of the same. We get entire updates, cases, stories associated with the projects, Simple to use and business effective,
useful, practical, fast to reach the information
sometimes disorganized documentation, where we may not guess what is where.
keep track of internal knowledge sharing
Confluence makes it easy for us to create data and document sets all within an easy to read, modern format. With unique features and displays as well, Confluence has the tools and features of several various platforms all in one and integrates very well with many other softwares we use, which is critical.
Confluence formatting of tables is the only time I have run into any issues. When creating tables on pages in confluence, it is often difficult to format/sync the words and tables together to make it look neater.
Confluence is solving problems pertaining to new ways we can imagine softare and utilization of existing resources that exist. In my opinion, Confluence has taken a direct approach to solving integration and modernization of business collaboration and project management, which makes it a fundamental and essential tool to our business and many others.
Can restrict users, have multiple options for the fix creation,
Lots of authorisation and Fts are required
Documents sharinga and and kr details logging for the further uses
Long ago, I began using a Wiki to record interesting, novel, and useful approaches to solving problems. I decided I had spent too much time "re-finding" a solution that I had discovered months ago and needed again today. I built a wiki, and promised myself that I'd take just five minutes and record a few notes each time I found a novel or useful technique. Over the years, that simple discipline has saved me DAYS of time. That old Perl-based wiki is long gone. But the information lives on in Confluence. It is VERY simple to create pages, hierarchies, tag those pages, and share them. My most-used feature, though, is search. If I need to find something I wrote months (or years) ago, I need only to type a vague recollection of that information, and Confluence search takes me there.
Confluence lacks a spelling checker. Instead, it relies on browser-based spelling checkers, which are not always up to the task.
My most-used feature, though, is search. If I need to find something I wrote months (or years) ago, I need only to type a vague recollection of that information, and Confluence search takes me there.
Confluence helps with many of our team projects, including bug tracking and communicating with other team members. Viewing project tracking at a glance is terrific and helpful for release dates.
What I dislike about Confluence is the look of the platform. It looks a bit outdated or lacks newer tabs and mechanics when needing to create tasks and collaborations with various teams.
Confluence solves the problem of how to collaborate cross-team when issue reporting. We can discuss and track the issue reporting from one platform rather than using multiple platforms to discuss the issues and the progress that has been made with them.
The ability of the many teams working on our projects to construct runbooks and keep project-specific documentation is confluence's best feature. This is ideal because it allows us to easily access the confluence page for our project if we run into a problem and obtain the necessary information.
We are unable to access the page continuously. For instance, if one user addresses access-related difficulties, other users may suddenly lose access. This isn't very pleasant because we have to open a ticket to reaccess the page.
Because we are working on a support project and need runbooks and documentation to refer to when resolving new issues, using confluence has many advantages. When we discover a new ticket, we can quickly navigate to the confluence website, conduct a subject search, and find the necessary page with all the details. The installation instructions for the numerous tools we use daily can also be stored.
Confluence is a great way to write up and organize documentation
Confluence doesn't allow free users to publish their pages to the public web.
We needed a way to store and integrate our documentation with Jira and confluence meets that requirement.
I like the most the: • rich text options • all the customisations that can be added • the fact that it's collaborative • the notifications when someone edits a page created by you
I don't have any dislikes in regards with the Confluence application.
Confluence helps documenting all sorts of documents in depth, having integrations with Jira of course, and with many other softwares. Bottom line, helps teams document their efforts / projects.
I like how the system is easy to use and navigate and store all the documentation created for solutions.
I have not found any downside to using this site at the moment.
Managing the documentation for solutions and quick fixes.
Confluence in an Organization can be used for various use cases such as Knowledge Base to share the documentation with team members, capture the meeting minutes of important calls, Sprint retrospectives, BRD, Project requirements, etc. Along with default templates that come with Confluence, we can also build our own templates and tweak them based on our requirements. Analytics & Team calendars are good to have features. Integrates well with Jira.
The features such as building our own templates have limitations w.r.to user macros which can be implemented in the cloud version. Macros functionality can be improved by keeping Integrations with other products as a factor apart from Atlassian applications.
Knowledge base and documentation sharing have been the use case and are solving the problem of team members never knowing any concepts that are shared in Confluence. Sometimes meetings can be skipped since MOM would be captured and action items would also be registered.
What I like the most about Confluence is the simplicity.
If your database has many many articles you might experience slow website response times.
It allows my company to have a huge database and knowledge center.
Quick and effective collaboration is key in today's workplaces - especially if you have a number of remote team members as we do. I have used Confluence on several teams and it quickly becomes our go-to medium for documenting results, findings, projections, take-aways. I love that it is a complete package that doesn't require a number of add-ons to really do what you want (looking at you, Jira).
I would love to see them expand the charting abilities of Confluence. Enable teams to easily create more useful dashboards and pull in more data from more tools.
Primarily, this helps us to create and maintain ideas and team knowledge. Too many times, discussions create great results but they are too quickly forgotten. We use Confluence to persist the most relevant info without spending a lot of time doing it.
Very easy to use, with example templates and keyboard shortcuts. The ability to export to PDF or Word is also a plus. Smart elements such as a children pages based index is really helpful when building a multi-layered playbook.
The biggest drawback currently is the lack of ability to open links in a new window or control the iframe behavior, but these are small issues in general comparing to all benefits of the platform.
Documentation management in an engaging way creates good-looking documents that are interactive and easy to edit by the whole team. The templates are helping in starting the new documents as the typical structure is already created for you.
Confluence is the best product to manage your Daily discussion and keep your Important notes or projects, you are working on .it's very easy to make pages. Conversion is an intense cooperative proofreader as it enables you to make meeting notes, project plans, and item prerequisites, simultaneously as different clients are altering and see every one of the progressions on the double.
I don't find anything flaw as such because it's designed perfectly. Reports are perfectly built tables organization all things are best. it has all the potential to replace MS_word And PowerPoint from the market
Manging my Meeting Notes Keeping my project discussion things aligned and we can edit and add it any team according to project deliverables Its Ui is very lucrative when we present it in front of customers and easy to build
We love the interface, it's clean and intuitive, and we use it for creating workflows and international documentation for training purposes.
I wish there were fonts to choose from; the default font is okay, but for short docs but for those large documents, you can get eyestrain after 30-40 minutes of reading
It helps us organize all of our documentation in one single place, and at easy reach, you can find exactly what you are looking for in seconds, saving precious time for our agents.
Let's get the obvious out of the way, Confluence is a must have for any organization. It is a simple to use enterprise grade document management platform that provides an online organizational structure of libraries of various types of documents, file formats, images, and other content. The great part of the platform is that it provides a collaboration experience above the rest allowing for online edits from multiple collaborators at the same time, the ability to alert that something was said which pertained to or used your name in the context, and supports a web and mobile experience.
I can't say that I actually have anything negative to say about Confluence. The platform and it's tools just work, and if you are a Jira or other Atlassian tool user it fits right into their ecosystem.
Everyone at some point in time uses sharepoint as a tool, and you need multiple admins, people to launch portals or teams sites, fight with permissions, and all the fun things that come along with the learning curves and ramp up to use the tool. With Confluence, the training is straight forward and there is little to no learning curve for users. Once you get past learning how to setup permissions, having SMEs in the enterprise to self admin is way easier than all other tools. Confluence has solved for taking back resource time in administering a tool, allowed for teams to be more efficient, and provided an online document and collaboration platform tied to our product management platform.
I like that it's fast to load and doesn't consume much processing power or RAM! I can easily navigate, search, like or comment on the content available. We haven't tried other solutions because we have everything we need!
Searching for particular information can be a bit hard on Confluence. Using a lot of keywords to finally get to what I wanted.
Confluence helps in organizing our knowledge base into an easy-to-reach single destination. I'd be lost without it, as I use it daily to give our customers the best experience possible.
Confluence is a great platform to create, store and share business-related functional, and technical documents. We can easily create projects, collaborate with people, and share files across people and teams. it gives a huge collection of projects where one can go and search easily and get an overview of it.
One thing I dislike is the sublinks of documents and the poor connection of related objects/files. In order to go to a particular project or file, we need to go through a chain of links, which can lead to a lot of time and effort wastage, instead we can actually search and go by name or code of the specific file.
Confluence is like a local wiki for us at Moodys Internal file sharing arena. Everyone gets a clear update about the relevant projects in past, and ongoing one. We can access BRDs, and FRDs and understand the scope of the project without disturbing the people involved. Self-understanding of various functionalities over a platform is the best solution given by confluence.
Collaboration is raised to the next level with Confluence. It's so easy to jointly make changes to documents without the need to send multiple copies of the document around. The sheer number of integration with other online tools to provide diagramming and productivity adds so much more value to Confluence.
There is really no reason to use any other productivity tool once you have Confluence. So, no, I can't find anything I don't like with Confluence. This is a solid choice for any organization.
It really does a great job at solving the collaboration and history tracking problem. I don't need to worry about maintaining several copies of a single document, merging different changes together, etc.
It's our one-stop shop for all company information; absolutely everything and anything can be found on Confluence. It does take a lot of setting up, but it's used every single day for announcements, team information, company resources, etc.
Difficult to learn, it can be relatively complicated. It's also not the easiest to format. Its integration with other applications appears to be somewhat limited.
It answers any and all questions I have regarding my company as my organization has taken the time to include and organize everything necessary for its employees. It is so clearly displayed that any employee can find something with ease.
Confluence is easy to use, always available and very powerful
I with that they made it easier to reference fille attachments within a page, you can do it but it isn't intuitive.
I use it for all my documentation needs as it's very collaborative and available.
I love the ease of use and flow of information. Having multiple admins able to update information on the fly is pivotal to our use case.
I have yet to encounter anything that I find to be negative
Needing to get information out quickly, this was a no-brainer for us. We are daily updating our data, and it works flawlessly
very easy to put all training materials in one space and easy for users to navigate through content.
i dislike absolutely nothing at all about this app.
widening knowledge on internal processes and any changes in company processes.
Helps the different teams across the organization to access the project-related documents securely and update the help documents with regards to the recently completed project and helps the teams to access the confidential information related to projects/access/user-based information.
The recent transition to the cloud version is not user-friendly compared to the previous versions and should allow the users to download the text content rather than attachments.
Create the respective project-related pages and upload the project-related documents, which involve the login information, documents and access-based information, and database information and tag the individual users to the page so that the user receives the email whenever there is an edit or changes to the page.
Confluence provides excellent online document organisation and editing functionality. It is a fantastic tool for document creation as well as sharing and collaboration with team members. The ability to arrange information to my preferences, Sharing thoughts and information to get them out of people's heads and ease to collab at a large scale makes it really the best in the buisness.
The only thing that comes to me is that document formatting has a finite number of options. For instance, no fonts Additionally, the default font is too small for prolonged reading. An added bonus would be serif alternatives or maybe a specially created typeface for this particular product! If fonts are available, I was unable to locate where.
At my organisation, information pertaining to the fundamental process and knowledge transfer sessions is currently stored in Confluence as a library. There, we keep track of the knowledge we learn and share about our own projects. As we became more organised and had more time, performance significantly improved.
It helps in gathering all the company knowledge base in one place with suitable titles.
A few times it's difficult to search for a particular topic because of too many folders.
Helps in training new employees as they can find any source here required for training.