Confluence background blur-sm
Confluence Knowledge Base Software logo
Confluence
Collaborate and Create Together
4.1
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Advertising disclosure: Findstack offers objective, editorially independent comparisons to help you find the best software. Some links on this page are affiliate links — we may earn a commission when you visit a vendor through our links, at no additional cost to you. Affiliate relationships never influence our ratings, rankings, or reviews. Disclosure policy | Methodology

Confluence Reviews: 4.1/5 — Solid Choice

Confluence Overview
What is Confluence?

Confluence is a collaboration and knowledge management platform. It is often used by teams to create, organize, and share content within organizations in a seamless and centralized way. Confluence offers tools such as knowledge base creation, document collaboration, as well as task management tools that allow teams to work together more efficiently. It also provides a central hub where users can share and collaborate with ease.

Company Atlassian
Year founded 2002
Company size 5001-10,000 employees
Headquarters Sydney, NSW
Social Media
Confluence Categories on Findstack
Crevio E-Commerce Platforms logo
Crevio
Sponsored
5.0
(1)
Free plan available
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se... Learn more about Crevio
Ask Questions about Confluence
What Confluence is best for?
How does Confluence compare to Notion?
What are the pros and cons of Confluence?
Confluence Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, On-Premise Linux, On-Premise Windows
Training Documentation
Languages English
Confluence Features
AI / Agent assistance (drafting, summarizing, recommending content)
AI-Powered Suggestions
Alerts and Notifications
Analytics and Reporting
Analytics / usage tracking (search, read stats)
API / integrations / automations
APIs and SDKs
Automated Workflows
Bulk Editing
Collaboration Tools
Compliance (GDPR, SOC, HIPAA, etc.)
Content Categorization
Confluence Media
Jira video thumbnail
Confluence 0
Confluence 1
Confluence 2
Confluence 3
Confluence 4
Confluence 5
Confluence Screenshots
Confluence screenshot 1
Confluence screenshot 2
Confluence screenshot 3
Confluence screenshot 4
Confluence screenshot 5
Confluence screenshot 6
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 29, 2026
Confluence Knowledge Base Software logo
3,708 Confluence Reviews
4.1 out of 5
Enterprise (> 1000 emp.)
Feb 18, 2023
 Source
Overall Rating:
5.0
Ankush A. avatar
Ankush A.
Program Manager
Share
"Great tool for collaboration, notes and documentation"
What do you like best about Confluence?

Has a simple and intuitive user interface. Multiple users can work on the same document simultaneously. Wide range of customizable templates for different types of documents. Easily integrates with other Atlassian products as well as third-party tools. Allows to create, store, and organize documents in a centralized location. Allows easy customization, HTML edits. macros.

What do you dislike about Confluence?

Might take time to familiarize, for the first time users. Doesn't allow complex workflows. Can have more advanced designing options. I especially dislike its 'Table-formatting'. Access-control and management could be easier and more granular.

What problems is Confluence solving and how is that benefiting you?

Centralised Collaboration, document repository, knowledge management and sharing, can even serve as a website.

Mid Market (51-1000 emp.)
Feb 13, 2023
 Source
Overall Rating:
5.0
SR
Sushree R.
Founder
Share
"Wonderful app for documenting"
What do you like best about Confluence?

We are best using confluence for adding documentation etc

What do you dislike about Confluence?

Actually, I like everything about this product

What problems is Confluence solving and how is that benefiting you?

Team collaboration, connecting with Jira tickets on the fly

Mid Market (51-1000 emp.)
Feb 09, 2023
 Source
Overall Rating:
5.0
Shweta B. avatar
Shweta B.
Program Manager
Share
"Powerful Confluence!"
What do you like best about Confluence?

Confluence helps to keep documents for multiple topics at one location. Confluence makes data entry simple and Easy. Default templates are really very good.

What do you dislike about Confluence?

Pages are increasing with time which makes it challenging to manage. Changes are not reflected in real-time.

What problems is Confluence solving and how is that benefiting you?

Confluence is very helpful for sharing and organizing new content.

Enterprise (> 1000 emp.)
Jan 20, 2023
 Source
Overall Rating:
5.0
UM
Umesh M.
Deputy Manager
Share
"Stories and Dashboards are easy on Confluence"
What do you like best about Confluence?

I use confluence for my Business story updates and dashboards. The user interface or UI is the thing I like the most on confluence, We can create business stories and dashboards that all stakeholders can access without hassle. The navigation, story identification, and search features are all in sync and give a pleasant user experience.

What do you dislike about Confluence?

Identification of mistakes and errors is sometimes difficult in confluence as the system doesn't pop up or highlight the errors. Even the fonts and formats are sometimes hard to rectify and fix.

What problems is Confluence solving and how is that benefiting you?

Confluence is a site go for all business-related topics storage. Once can easily navigate to confluence and search the project name or details to get the full overview of the same. We get entire updates, cases, stories associated with the projects, Simple to use and business effective,

Small Business (50 or fewer emp.)
Jan 15, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"company-based knowledge sharing, one of those documentation apps"
What do you like best about Confluence?

useful, practical, fast to reach the information

What do you dislike about Confluence?

sometimes disorganized documentation, where we may not guess what is where.

What problems is Confluence solving and how is that benefiting you?

keep track of internal knowledge sharing

Small Business (50 or fewer emp.)
Jan 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Modern, Fresh Perspective on Project Management and Documentation Creation"
What do you like best about Confluence?

Confluence makes it easy for us to create data and document sets all within an easy to read, modern format. With unique features and displays as well, Confluence has the tools and features of several various platforms all in one and integrates very well with many other softwares we use, which is critical.

What do you dislike about Confluence?

Confluence formatting of tables is the only time I have run into any issues. When creating tables on pages in confluence, it is often difficult to format/sync the words and tables together to make it look neater.

What problems is Confluence solving and how is that benefiting you?

Confluence is solving problems pertaining to new ways we can imagine softare and utilization of existing resources that exist. In my opinion, Confluence has taken a direct approach to solving integration and modernization of business collaboration and project management, which makes it a fundamental and essential tool to our business and many others.

Mid Market (51-1000 emp.)
Jan 05, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Secure and can be restricted for user"
What do you like best about Confluence?

Can restrict users, have multiple options for the fix creation,

What do you dislike about Confluence?

Lots of authorisation and Fts are required

What problems is Confluence solving and how is that benefiting you?

Documents sharinga and and kr details logging for the further uses

Enterprise (> 1000 emp.)
Dec 25, 2022
 Source
Overall Rating:
5.0
CJ
Charles J.
Senior Web Manager
Share
"Favorite tool for writing and organizing documentation"
What do you like best about Confluence?

Long ago, I began using a Wiki to record interesting, novel, and useful approaches to solving problems. I decided I had spent too much time "re-finding" a solution that I had discovered months ago and needed again today. I built a wiki, and promised myself that I'd take just five minutes and record a few notes each time I found a novel or useful technique. Over the years, that simple discipline has saved me DAYS of time. That old Perl-based wiki is long gone. But the information lives on in Confluence. It is VERY simple to create pages, hierarchies, tag those pages, and share them. My most-used feature, though, is search. If I need to find something I wrote months (or years) ago, I need only to type a vague recollection of that information, and Confluence search takes me there.

What do you dislike about Confluence?

Confluence lacks a spelling checker. Instead, it relies on browser-based spelling checkers, which are not always up to the task.

What problems is Confluence solving and how is that benefiting you?

My most-used feature, though, is search. If I need to find something I wrote months (or years) ago, I need only to type a vague recollection of that information, and Confluence search takes me there.

Mid Market (51-1000 emp.)
Dec 15, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Issue Reporting with ease"
What do you like best about Confluence?

Confluence helps with many of our team projects, including bug tracking and communicating with other team members. Viewing project tracking at a glance is terrific and helpful for release dates.

What do you dislike about Confluence?

What I dislike about Confluence is the look of the platform. It looks a bit outdated or lacks newer tabs and mechanics when needing to create tasks and collaborations with various teams.

What problems is Confluence solving and how is that benefiting you?

Confluence solves the problem of how to collaborate cross-team when issue reporting. We can discuss and track the issue reporting from one platform rather than using multiple platforms to discuss the issues and the progress that has been made with them.

Small Business (50 or fewer emp.)
Dec 15, 2022
 Source
Overall Rating:
5.0
MO
Md O.
Senior Level
Share
"Confluence Review"
What do you like best about Confluence?

The ability of the many teams working on our projects to construct runbooks and keep project-specific documentation is confluence's best feature. This is ideal because it allows us to easily access the confluence page for our project if we run into a problem and obtain the necessary information.

What do you dislike about Confluence?

We are unable to access the page continuously. For instance, if one user addresses access-related difficulties, other users may suddenly lose access. This isn't very pleasant because we have to open a ticket to reaccess the page.

What problems is Confluence solving and how is that benefiting you?

Because we are working on a support project and need runbooks and documentation to refer to when resolving new issues, using confluence has many advantages. When we discover a new ticket, we can quickly navigate to the confluence website, conduct a subject search, and find the necessary page with all the details. The installation instructions for the numerous tools we use daily can also be stored.

Mid Market (51-1000 emp.)
Dec 01, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Really good product"
What do you like best about Confluence?

Confluence is a great way to write up and organize documentation

What do you dislike about Confluence?

Confluence doesn't allow free users to publish their pages to the public web.

What problems is Confluence solving and how is that benefiting you?

We needed a way to store and integrate our documentation with Jira and confluence meets that requirement.

Mid Market (51-1000 emp.)
Dec 01, 2022
 Source
Overall Rating:
5.0
Alexandru Cristian I. avatar
Alexandru Cristian I.
Quality Assurance Engineer
Share
"Confluence is the place for documentation"
What do you like best about Confluence?

I like the most the: • rich text options • all the customisations that can be added • the fact that it's collaborative • the notifications when someone edits a page created by you

What do you dislike about Confluence?

I don't have any dislikes in regards with the Confluence application.

What problems is Confluence solving and how is that benefiting you?

Confluence helps documenting all sorts of documents in depth, having integrations with Jira of course, and with many other softwares. Bottom line, helps teams document their efforts / projects.

Mid Market (51-1000 emp.)
Nov 29, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Good tool to manage solutions and documentation"
What do you like best about Confluence?

I like how the system is easy to use and navigate and store all the documentation created for solutions.

What do you dislike about Confluence?

I have not found any downside to using this site at the moment.

What problems is Confluence solving and how is that benefiting you?

Managing the documentation for solutions and quick fixes.

Mid Market (51-1000 emp.)
Nov 29, 2022
 Source
Overall Rating:
5.0
Pramodh K. avatar
Pramodh K.
Dev Sec Ops Consultant
Share
"Knowledge Base for your Teams"
What do you like best about Confluence?

Confluence in an Organization can be used for various use cases such as Knowledge Base to share the documentation with team members, capture the meeting minutes of important calls, Sprint retrospectives, BRD, Project requirements, etc. Along with default templates that come with Confluence, we can also build our own templates and tweak them based on our requirements. Analytics & Team calendars are good to have features. Integrates well with Jira.

What do you dislike about Confluence?

The features such as building our own templates have limitations w.r.to user macros which can be implemented in the cloud version. Macros functionality can be improved by keeping Integrations with other products as a factor apart from Atlassian applications.

What problems is Confluence solving and how is that benefiting you?

Knowledge base and documentation sharing have been the use case and are solving the problem of team members never knowing any concepts that are shared in Confluence. Sometimes meetings can be skipped since MOM would be captured and action items would also be registered.

Mid Market (51-1000 emp.)
Nov 24, 2022
 Source
Overall Rating:
5.0
FK
Fotios (Fotis) K.
Customer Support Team Lead
Share
"Confluence is awesome"
What do you like best about Confluence?

What I like the most about Confluence is the simplicity.

What do you dislike about Confluence?

If your database has many many articles you might experience slow website response times.

What problems is Confluence solving and how is that benefiting you?

It allows my company to have a huge database and knowledge center.

Mid Market (51-1000 emp.)
Nov 23, 2022
 Source
Overall Rating:
5.0
JD
Jay D.
Engineering Manager
Share
"Super versatile, simple to use"
What do you like best about Confluence?

Quick and effective collaboration is key in today's workplaces - especially if you have a number of remote team members as we do. I have used Confluence on several teams and it quickly becomes our go-to medium for documenting results, findings, projections, take-aways. I love that it is a complete package that doesn't require a number of add-ons to really do what you want (looking at you, Jira).

What do you dislike about Confluence?

I would love to see them expand the charting abilities of Confluence. Enable teams to easily create more useful dashboards and pull in more data from more tools.

What problems is Confluence solving and how is that benefiting you?

Primarily, this helps us to create and maintain ideas and team knowledge. Too many times, discussions create great results but they are too quickly forgotten. We use Confluence to persist the most relevant info without spending a lot of time doing it.

Small Business (50 or fewer emp.)
Nov 18, 2022
 Source
Overall Rating:
5.0
MK
Michal K.
Principal Business Intelligence Consultant
Share
"Very useful tool for any internal documentation"
What do you like best about Confluence?

Very easy to use, with example templates and keyboard shortcuts. The ability to export to PDF or Word is also a plus. Smart elements such as a children pages based index is really helpful when building a multi-layered playbook.

What do you dislike about Confluence?

The biggest drawback currently is the lack of ability to open links in a new window or control the iframe behavior, but these are small issues in general comparing to all benefits of the platform.

What problems is Confluence solving and how is that benefiting you?

Documentation management in an engaging way creates good-looking documents that are interactive and easy to edit by the whole team. The templates are helping in starting the new documents as the typical structure is already created for you.

Enterprise (> 1000 emp.)
Nov 12, 2022
 Source
Overall Rating:
5.0
Ayush M. avatar
Ayush M.
Performance Engineer(ic 2) Oracle Ebs
Share
" Confluence is Best Product For manging Your Important Notes and Discussion"
What do you like best about Confluence?

Confluence is the best product to manage your Daily discussion and keep your Important notes or projects, you are working on .it's very easy to make pages. Conversion is an intense cooperative proofreader as it enables you to make meeting notes, project plans, and item prerequisites, simultaneously as different clients are altering and see every one of the progressions on the double.

What do you dislike about Confluence?

I don't find anything flaw as such because it's designed perfectly. Reports are perfectly built tables organization all things are best. it has all the potential to replace MS_word And PowerPoint from the market

What problems is Confluence solving and how is that benefiting you?

Manging my Meeting Notes Keeping my project discussion things aligned and we can edit and add it any team according to project deliverables Its Ui is very lucrative when we present it in front of customers and easy to build

Mid Market (51-1000 emp.)
Nov 11, 2022
 Source
Overall Rating:
5.0
JR
Jonatan R.
Technical Support Lead
Share
"A great solution to manage all your documentation"
What do you like best about Confluence?

We love the interface, it's clean and intuitive, and we use it for creating workflows and international documentation for training purposes.

What do you dislike about Confluence?

I wish there were fonts to choose from; the default font is okay, but for short docs but for those large documents, you can get eyestrain after 30-40 minutes of reading

What problems is Confluence solving and how is that benefiting you?

It helps us organize all of our documentation in one single place, and at easy reach, you can find exactly what you are looking for in seconds, saving precious time for our agents.

Mid Market (51-1000 emp.)
Nov 03, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best online document management platform for the enterprise!"
What do you like best about Confluence?

Let's get the obvious out of the way, Confluence is a must have for any organization. It is a simple to use enterprise grade document management platform that provides an online organizational structure of libraries of various types of documents, file formats, images, and other content. The great part of the platform is that it provides a collaboration experience above the rest allowing for online edits from multiple collaborators at the same time, the ability to alert that something was said which pertained to or used your name in the context, and supports a web and mobile experience.

What do you dislike about Confluence?

I can't say that I actually have anything negative to say about Confluence. The platform and it's tools just work, and if you are a Jira or other Atlassian tool user it fits right into their ecosystem.

What problems is Confluence solving and how is that benefiting you?

Everyone at some point in time uses sharepoint as a tool, and you need multiple admins, people to launch portals or teams sites, fight with permissions, and all the fun things that come along with the learning curves and ramp up to use the tool. With Confluence, the training is straight forward and there is little to no learning curve for users. Once you get past learning how to setup permissions, having SMEs in the enterprise to self admin is way easier than all other tools. Confluence has solved for taking back resource time in administering a tool, allowed for teams to be more efficient, and provided an online document and collaboration platform tied to our product management platform.

Mid Market (51-1000 emp.)
Nov 03, 2022
 Source
Overall Rating:
5.0
HK
Hassan K.
Member Experience Associate
Share
"Great Knowledge Base Organizer!"
What do you like best about Confluence?

I like that it's fast to load and doesn't consume much processing power or RAM! I can easily navigate, search, like or comment on the content available. We haven't tried other solutions because we have everything we need!

What do you dislike about Confluence?

Searching for particular information can be a bit hard on Confluence. Using a lot of keywords to finally get to what I wanted.

What problems is Confluence solving and how is that benefiting you?

Confluence helps in organizing our knowledge base into an easy-to-reach single destination. I'd be lost without it, as I use it daily to give our customers the best experience possible.

Enterprise (> 1000 emp.)
Nov 03, 2022
 Source
Overall Rating:
5.0
UM
Umesh M.
Product Consultant
Share
"Business documents and project management over Confluence"
What do you like best about Confluence?

Confluence is a great platform to create, store and share business-related functional, and technical documents. We can easily create projects, collaborate with people, and share files across people and teams. it gives a huge collection of projects where one can go and search easily and get an overview of it.

What do you dislike about Confluence?

One thing I dislike is the sublinks of documents and the poor connection of related objects/files. In order to go to a particular project or file, we need to go through a chain of links, which can lead to a lot of time and effort wastage, instead we can actually search and go by name or code of the specific file.

What problems is Confluence solving and how is that benefiting you?

Confluence is like a local wiki for us at Moodys Internal file sharing arena. Everyone gets a clear update about the relevant projects in past, and ongoing one. We can access BRDs, and FRDs and understand the scope of the project without disturbing the people involved. Self-understanding of various functionalities over a platform is the best solution given by confluence.

Enterprise (> 1000 emp.)
Nov 02, 2022
 Source
Overall Rating:
5.0
KL
Kelvin L.
Senior Software Architect
Share
"Collaboration at its best!"
What do you like best about Confluence?

Collaboration is raised to the next level with Confluence. It's so easy to jointly make changes to documents without the need to send multiple copies of the document around. The sheer number of integration with other online tools to provide diagramming and productivity adds so much more value to Confluence.

What do you dislike about Confluence?

There is really no reason to use any other productivity tool once you have Confluence. So, no, I can't find anything I don't like with Confluence. This is a solid choice for any organization.

What problems is Confluence solving and how is that benefiting you?

It really does a great job at solving the collaboration and history tracking problem. I don't need to worry about maintaining several copies of a single document, merging different changes together, etc.

Mid Market (51-1000 emp.)
Oct 27, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best corporate wiki out there"
What do you like best about Confluence?

It's our one-stop shop for all company information; absolutely everything and anything can be found on Confluence. It does take a lot of setting up, but it's used every single day for announcements, team information, company resources, etc.

What do you dislike about Confluence?

Difficult to learn, it can be relatively complicated. It's also not the easiest to format. Its integration with other applications appears to be somewhat limited.

What problems is Confluence solving and how is that benefiting you?

It answers any and all questions I have regarding my company as my organization has taken the time to include and organize everything necessary for its employees. It is so clearly displayed that any employee can find something with ease.

Mid Market (51-1000 emp.)
Oct 24, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Confluence cloud is a great documentation and collaboration tool"
What do you like best about Confluence?

Confluence is easy to use, always available and very powerful

What do you dislike about Confluence?

I with that they made it easier to reference fille attachments within a page, you can do it but it isn't intuitive.

What problems is Confluence solving and how is that benefiting you?

I use it for all my documentation needs as it's very collaborative and available.

Enterprise (> 1000 emp.)
Oct 20, 2022
 Source
Overall Rating:
5.0
JB
Jon B.
Senior Trusted Referee
Share
"Beautifully laid out software"
What do you like best about Confluence?

I love the ease of use and flow of information. Having multiple admins able to update information on the fly is pivotal to our use case.

What do you dislike about Confluence?

I have yet to encounter anything that I find to be negative

What problems is Confluence solving and how is that benefiting you?

Needing to get information out quickly, this was a no-brainer for us. We are daily updating our data, and it works flawlessly

Small Business (50 or fewer emp.)
Oct 18, 2022
 Source
Overall Rating:
5.0
TJ
Tanicia J.
Customer Service Rep
Share
"absolutely love the app"
What do you like best about Confluence?

very easy to put all training materials in one space and easy for users to navigate through content.

What do you dislike about Confluence?

i dislike absolutely nothing at all about this app.

What problems is Confluence solving and how is that benefiting you?

widening knowledge on internal processes and any changes in company processes.

Enterprise (> 1000 emp.)
Oct 16, 2022
 Source
Overall Rating:
5.0
Farooq S. avatar
Farooq S.
Technical Lead
Share
"A mandate tool for any organization to maintain the project repositories"
What do you like best about Confluence?

Helps the different teams across the organization to access the project-related documents securely and update the help documents with regards to the recently completed project and helps the teams to access the confidential information related to projects/access/user-based information.

What do you dislike about Confluence?

The recent transition to the cloud version is not user-friendly compared to the previous versions and should allow the users to download the text content rather than attachments.

What problems is Confluence solving and how is that benefiting you?

Create the respective project-related pages and upload the project-related documents, which involve the login information, documents and access-based information, and database information and tag the individual users to the page so that the user receives the email whenever there is an edit or changes to the page.

Mid Market (51-1000 emp.)
Oct 13, 2022
 Source
Overall Rating:
5.0
Aishwarya S. avatar
Aishwarya S.
Governor
Share
"Collaboration and Organization of information"
What do you like best about Confluence?

Confluence provides excellent online document organisation and editing functionality. It is a fantastic tool for document creation as well as sharing and collaboration with team members. The ability to arrange information to my preferences, Sharing thoughts and information to get them out of people's heads and ease to collab at a large scale makes it really the best in the buisness.

What do you dislike about Confluence?

The only thing that comes to me is that document formatting has a finite number of options. For instance, no fonts Additionally, the default font is too small for prolonged reading. An added bonus would be serif alternatives or maybe a specially created typeface for this particular product! If fonts are available, I was unable to locate where.

What problems is Confluence solving and how is that benefiting you?

At my organisation, information pertaining to the fundamental process and knowledge transfer sessions is currently stored in Confluence as a library. There, we keep track of the knowledge we learn and share about our own projects. As we became more organised and had more time, performance significantly improved.

Mid Market (51-1000 emp.)
Oct 10, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Review for Confluence"
What do you like best about Confluence?

It helps in gathering all the company knowledge base in one place with suitable titles.

What do you dislike about Confluence?

A few times it's difficult to search for a particular topic because of too many folders.

What problems is Confluence solving and how is that benefiting you?

Helps in training new employees as they can find any source here required for training.