Confluence Reviews: 4.1/5 — Solid Choice

Publishing document, Adding the references to jira etc.

At the moment I didn't find any dislike.

Ease to document, Adding the team members to access the document. Anyone in the team can change the document etc. Once the document is edited, then it will be highlighted.

It can let you categorise the topics which you want to show in a particular manner. It helps in good productivity.

Sometimes we can face some challenges regarding it's network issues and slowness apart from that it is very useful in team collaboration.

For a project specific knowledge, confluence is one of the best thing where you can document your overall structure of the business. Some projects may some techniques or technical errors which is not very conventional one. So, that technical knowledge can be documented in confluence. So, every person can refer the identical issues from confluence.

The templates provide a jumpstart to any kind of documentation, be it the how-to docs, project outline, technical specs, or internal specs, the application has a plethora of templates that provide the necessary boilerplate to get started with any documentation. Our team uses it daily and because it is a cloud-based application, real-time collaboration is a breeze, which facilitates frequent usage. The ease with which images, tables and attachments can be inserted into a document is praiseworthy. Needless to say, it works hand in glove with Jira(another Atlassian product) and even third-party software like Microsoft Teams and Slack. It is very easy to implement and has a robust customer support experience.

The grouping feature needs some improvement, it takes some experimentation to figure out how to group/organise a bunch of similar pages.

At Inpixon, Confluence plays a vital role in addressing various aspects of our collaborative work environment: 1. Centralized Collaboration: Confluence serves as our central hub for team collaboration, allowing us to seamlessly work together on projects, share valuable information, and foster a cohesive team dynamic. 2. Document Management: We leverage Confluence for efficient document creation, editing, and management. This is particularly valuable for maintaining organized repositories of project-related information, ensuring accessibility and clarity. 3. Knowledge Sharing: In a technology-driven company like Inpixon, where staying informed is key, Confluence acts as our go-to knowledge base. It empowers teams to share insights, best practices, and important updates, fostering a culture of continuous learning and collaboration. 4. Project Tracking: Confluence seamlessly integrates with our project management tools and communication tools like Microsoft Teams & Slack, providing a unified platform for teams to monitor project progress, track milestones, and manage deadlines. This integration significantly enhances our overall project management efficiency.

Useful product management software- as a new onboarding employee I used confluence to navigate my way around the company policies and departmental training. Its easy for large documentation to be stored and organized due to its UI/UX design. Overall, my experience has been very positive with confluence

Importing files into Confluence is quite a frustrating process. While I know its for security reasons- its a pain to only upload documents in pdf format rather than word. It adds an additional step to the process and increases anxiety of user

Helps me navigate and find my way through piles and piles of documents- thus saving my time

Everyone in the organisation can collaborate in one single space. With Confluence you can eliminate communication gaps. You can add documents, images, videos, and custom Html elements.

When the count of spaces increases then it lacks the user friendly UI to navigate. A more convenient UI could help navigation to different project and spaces easily.

One place solution to store design documents and discussion. Sprint planning and reviews, release planning and timelines. Everything releated to software development is stored in one place for dev, design, PO and testers to collaborate effectively.

Easy to write documentation, publish within minutes and share to entire team. Multiple users can edit same page at same time. It has inbuilt version management which allows to revert back to previous versions in case of mistakes. Easier to upload images, convert from word documents. it also allows to set restrictive permissions for confidential data. Integration with JIRA, drawio is also great.

Free/personal version is not available. It can be costly for small organizations.

It saves the problem of creating/maintaining various versions of product/team/knowlege documentation. Allows multiple users to collaborate easily

Confluence seamlessly integrates with Jira, offering an exceptional toolset for managing project documentation. Its user-friendly interface and collaborative editing features make it an ideal companion, ensuring efficient documentation and knowledge sharing alongside Jira's project management capabilities.

I desire increased flexibility in designing documentation layouts and a broader selection of templates to cater to diverse needs.

Allowing for efficient creation, organization, and collaboration on documents. This helps teams overcome challenges related to document structure, version control, and accessibility, contributing to a more seamless and productive documentation management experience.

Intuitive interface and collaborative features, making knowledge sharing and project collaboration a breeze.

Confluence could elevate user experience by introducing more customizable templates, providing greater flexibility in tailoring content structures to diverse project needs.

Easy way to manage project documentation

simplicity, you can create and manage a page, made a mistake? editing is easily done and you can also view the previous versions of the page you created once you've edited it. There are also plugins made for it on Slack to keep people updated on what pages have been created and what pages have been edited. It is very easily integrated into Slack as well since you only need to contact the bot and have them integrate themselves into your company's profile. Confluence is used by us at our company every day 24/7 as it is our knowledge base.

the search function sometimes can be inaccurate.

Confluence benefits us as a company due to limitless pages that we can create containing all the information we need to add, also, it solves the issues of having separate websites for knowledge sources.

The thing I love about confluence is the stability of how the service works and the ease of its integration with other services.

Sometimes the update of the file takes looooong

It serves s internal WIKI for all the projects' documentation.

The possibility to share notes and work together with other collegues. I also like to add approvals and choose from a predefined set of templates.

It is not possible to write in two at the same time on the same document. Infact there is a locking mechanism with a history version

It helps us to keep the documentation well structured and indexed. We also use confluence for technical design documentation (with approvals) and for sprint retrospectives.

The best thing about the Confluence is we can connect the our documentation table and data with Jira and it will be updated as project progresses.

I have'nt found any offline version of it, which may be helpfull, if you are working in plane or while travelling.

Instead keeping alot of word document and in multiple location with outdated information, confluence helps us organise our documentation at on place.

Confluence sets no limit to the volume of contents we are able to create as a team. Secondly, Confluence offers tight security and access controls for our saved content. This is very important to my company, due to the level of sensitive data we have saved on the Confluence platform. I must also point out that Confluence integrates with a range of the most common applications we use in the course of work. This enables and encourages us to make use of Confluence in conjunction with critical third party tools, to improve productivity and work efficiency.

The only criticism I could direct at Confluence is that it is not a proper project management tool. However, this criticism isn't valid within the use case of I and my organization, as we have mainly deployed Confluence as a knowledge management platform and integrated it with a standard project management software.

Confluence serves as a centralized knowledge base, on which every team member in my department is able to access critical day to day content, necessary for successful execution of their assigned job duties. Our use of Confluence has simplified remote-based collaboration between members of my organization.

Easy to use, necessary for a company to organize its documentation

It's search index. It's hard to find something unless you know exact title of the page

Documentation in one place, easy to organize by spaces and teams. restriction on pages

Able to check out contents like SOP's or company Policies or recent updates. It was easy to create content and update the team mates on confluence.

while creating new content, it's a little tricky to add few edits . It takes long time to add each edits .

Ease in accessing contents as theres an option on the dashboard of shortcuts, the one which I have already accessed priorly.

The ease to use and the most user Friendly interface that it has makes it really easy and helpful for business use. The UI part is the most loving part and the features that it comes with. It makes very easy for user to keep our documents all at once either ppt, notes, and many more.

Nothing for now I am loving it. Till now no negative side of this software.

It is helping business and Users to collaborate and merge all documents work and Excel work at one place.

I like the different templates provided by Confluence to create different types of documents for our products. The clutter-free UI is the main advantage of Confluence.

Sometimes loading speed becomes too slow.

We have multiple internal products and we keep our knowledge base documents in Confluence. All the product-related documents are kept in a single place for better management.

I have been using it for quite some time now and it's best when it comes to the technical documentation. I am using it for creating PRDs, Functional documentation and BRDs. Apart from these we have integrated this with Jira for better tracking of the epics.

I have not faced any issues ever with Confluence.

It's helping me in creating my technical documents which involves a lot of flow charts and tech specs.

With all due respect, my experience with Confluence has been invaluable. Its marketplace also has some Add-ins that make use even better. As a coder, I really like the way the software allows me to speak out using short codes of Coding and images as clarifications. As such, together with its strong informational role, it becomes a very important device for our milieu. Indeed, atlassian has really built a superb platform for confluence.

Although the platform itself is good, moving and exporting data to another platform is somewhat complicated. Also, I have experienced storage and data policy as somewhat restrictive for both when it comes to a self-hosted installation and cloud services.

We have had Confluence as a tool that has united all documentation and made communication easier. This makes sure that all the members of the team understand each other and there are no confusion. This means, I will be able to resolve my issues faster and more efficient workflow.

Ease of use, with many functionality available to edit and add documents. To make the document more lively, I can add charts, GIFs, and graphs and have various colour sizes for the text. I can add multiple other apps to the document.

Support is not prompt in some cases and some features are released without proper testing.

Share knowledge and information across the organization by providing a single source of truth.

The way I appreciate working as a team is through Confluence software that plays this role quite well. We can use different layouts for organizing content, which allows all team members to reach the necessary information. This is a crucial resource which operates like a database on our project documentation and it integrates with other atlassian apps without hassle. Access controls, in particular, are very vital as they limit the access of sensitive information to certain individuals. Indeed, it is a great platform where we are able to do our projects effectively.

Conversely, the administrative tasks may be cumbersome as they are not tailored for customization and user-friendliness. On creating new documents, I find the document format selection rather rigid, thereby slowing down the process.

Confluence has addressed the issue of dispersed knowledge and lack of coordination within my team. It sums up our knowledge and this benefits us in that we save time and improve on the quality of our work. The connective functions of the platform have improved our workflow efficacy; thus, our day to day activities are more easily achieved.

Wide array of features and links that can be created between multiple platforms/tools - streamlines the workload massively

Cannot easily automate linking received emails to a set location in Confluence for tracking of project insights

Lots of ways to communicate knowledge articles, SOPs, work instructions etc that are all in one place rather than in multiple different locations

Confluence offers a remarkable array of cutting-edge functionalities that can enhance your team's collaboration and productivity. I particularly appreciate the pre-designed layouts and templates, which simplify our work and ensure that our content is easily readable and navigable for others. Additionally, the seamless integration with JIRA is a valuable add-on that further streamlines our workflow. - The system is user-friendly. - Enables multiple editors and viewers to access it. - Allows access to previous versions of pages and project documents. - Allows facilitates comparison between pages to show recent updates. - Additionally, it is easy to implement in other tools and streamlines the customer service process.

While it is true that quality often comes at a cost, I personally do not find Confluence to be excessively expensive. However, I have encountered some difficulties with certain templates and pages, as they tend to load quite slowly and can be time-consuming. Additionally, the search function could benefit from some improvements, and editors and publishers may find the platform to be somewhat challenging to navigate at times.

The implementation of Confluence has had a tremendous impact on our work processes, allowing us to quickly and easily disseminate information to our members whenever it is needed. This has greatly improved our ability to respond to customer inquiries in a timely and effective manner, resulting in a seamless and enjoyable experience for both our customers and members. As a result, we have seen a significant increase in overall satisfaction levels, which is a testament to the power of this innovative tool. With Confluence, we are able to streamline our operations and provide the highest level of service to our valued customers and members.

We as an organization using Confluence from a long time, it is very comfortable tool which helps in documenting various things from PRD to bug monitoring.Confluence makes it easy to track the flow of bug and fix given to it by integrating Jira tickets with it.Being it easily accessible tool , able to look into previously deveoped features and related bug and its fixes in confluence very easily.

One thing which could be improved is the look and field of the confluence , other than that everything looks fine.

It is very comfortable tool which helps in documenting and knowlege sharing various things happening within the organisation, which will record and organize in proper manner.Confluence makes it easy to track the flow of bug and fix given to it by integrating Jira tickets with it.Common Search option makes easier to search with single word in ocean of information added as references by the whole organisation.It is completely reliable, it has good support services.

The best thing about Confluence would be the ease of access and usage. The software is straightforward to use, and you have the Web version and the Mobile applications that you can use to increase productivity. We use Confluence to create and manage Internal documentation for our team members. The best features are: - Access control - Ease of Usage - Fonts and customizations offered - Page view; they have hundreds of page views and templates that you can select

The web app has to be refreshed to load content sometimes, and the updates are not pushed and auto-saved in real-time. Also, the app should have more options to customize how to show the images; the only option offered is to inline the body of the text.

- We use to it create internal documents - Control the version history of the documents - Also, it is the best tool to document stuff if your team uses JIRA as their ticket management system as it integrates the best with JIRA and gives you an option to associate the relevant tickets, which helps a lot.

Very useful for information sharing of important products, I always use it

Sometimes editing of the documents can be hard

information sharing

Confluence is a clean and simple tool with lots of features. It helps to manage all your project documents and plannings. You can collaborate with your team and for any update you can directly write it in Confluence and the team will get notified. For a new member it greatly helps him/her to understand the project by the documentation created in Confluence.

None as of now. I am fully satisfied with Confluence till now.

Confluence greatly helps me to share new ideas and also to keep track of the project. It helps our team to know the exact requirements of the project by reading the project documentations we create in Confluence.

It is a user friendly platform which any one can access and update their data.We can easlity integrate it with Jira .

I dont find any reason to dislike it.Its just awsome.

Its helping the team to mainitain the Project specific artifacts which let the team and client to maintain the tranparency.It helps the team to show the progress on the project regularly.Also team can highlight the impediments /blockers tracker if there are any.

Documentation management, intranet, easy browsing. Easy to collaborate

Less features to do data analytics on the page view

Documentation. Training modules. Knowledge base

As I said this can be referred as the company wikipedia for projects. We just place the basic design document in a template and share with all for easy access. All the team members access this frequently to go through and design their part of work easily. The features are very impressive. Integration of products like slack, Google Drive is very convenient. As this is the documentation hub of our company the team uses it frequently. We receive great customer support from the team though anyone can find ample knowledge from third source.

Managing permission is complicated task for new comer. When real-time editing of multiple pages happen then unresponsive pages error occurs. This is a costly affair for any large company though it has some awesome features.

It became the centralised knowledge base for our projects. We don't need to share the printed documents or digital documents to the internal stakeholders. Also it is safe and secure.