Unclaimed: Are are working at DreamHost ?
Dreamhost is an award-winning WordPress host that hosts more than 1.5 million sites for 400,000+ members. They’re recognized for being one of only four web hosts that WordPress endorses, which the company credits to their straightforward one-click installation process. The platform is capable of launching cloud servers quickly and supports a range of apps including Ruby on Rails, MongoDB, and Redis.
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Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Linux, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Customer service - the technical team are professional, polite and super-efficient
I haven't found anyting to dislike yet...!
Their technical team assisted with a site repair and clean-up (this was carried out for a modest fee clearly set out on the Dreamhost website).
What I love most about DreamHost is the abilty to host "High Risk" websites, hosting, domains, and superior customer service, just to name a few. Their platform is very easy to navigate, ease of integrations, allowing me to utilize this platform every day for business.
As of date, there is nothing I dislike about DreamHost. I have good faith I will continue to use their products and services for years to come!
Being in the Financial, Tax, and Credit professions, also many times labled "High Risk" businesses, DreamHost, has been the answer to my prayers! DreamHost has been able to allow several companies I own and manage to have an online presence without being interurpted due to industry standards on such companies. This has indeed allowed me to scale my business in a short time.
I want to share my recent experience with dreamhost.com's services. I found myself in a situation where I needed to move my website hosting to a different provider. I honestly didn't feel comfortable doing it myself so I They were very profession and kind. Throughout the whole process, they always kept me in the loop of what was happening and I really appreciated that. The transition to their hosting platform was smooth. For anyone seeking reliable web hosting services paired with excellent customer care, I highly recommend you consider Dreamhost. My interaction with them was a positive and that I think others would also benefit from their services.
The process ended up taking a bit longer than I initially anticipated. HOWEVER, and I really mean, HOWEVER it was primarily depending on how quickly I replied to their email. So if you're migrating a website with them, make sure you're always checking your messages so you can be updated and provide any information they may need. They made sure everything was transferred over correctly and seamlessly without my website getting any type of errors along the way. In the end, my website is running smoothly, and there are no hiccups whatsoever.
I was unhappy with my current hosting provider and the fact the hosting plan that was recommended to me to upgrade to was way overpriced ($100/m for 40GB) for a website I am currently making pennies off. Not to mention, I was having CDN issues for some reason even though my website is very small and doesn't get a ton of traffic. So I searched the web and compared different hosting providers which ultimately led me to decide on DreamHost. DreamHost is solving my website hosting issues and I am very happy with their services.
Transferring my site over was seamless and covered by my moderate hosting subscription costs.
I can no longer see my server's cPanel. This isn't a big deal, since I can still access the backend via sFTP.
My website's security is literally the difference between my company failing and surviving. My previous hosting service got hacked, leaving me battered by attacks for two straight weeks. Transferring hosting service to DreamHost put those attacks to rest.
I appreciated the friendly and helpful approach of the team and the overall services that are provided.
Nothing specific comes to mind regarding what I dislike.
I purchased Pro Services with DreamHost to have my website redesigned.
Whenever I need support, they're always quick to help me. I've been using it for 7 years and I have nothing to complain about it. My websites are always online and I feel they are always in safe hands.
I remember it was a bit difficult to set my account up when I first created it. I don't know how it is today for first-time users, but I hope it's easier than it was.
I'm a long-time Dreamhost user and I never had a single problem with them. If there's something I really value from a company is how they make me feel secure and allow me to simply forget I'm paying to be with them. And this happens with Dreamhost. I don't have to worry about my websites, if they are online, if they are safe... Dreamhost takes really good care of them so I can focus on all I need to do. I know they are in good hands. Another thing that I really like about Dreamhost is their support. I needed it a few times and they were always there to help me.
I was new to website creation, Dreamhost made this process interactive & enjoyable!
I was pleased with the service overall, no issues!
I had never built a website before, and shopify & other platforms did not allow the add ons etc. that my business needed.
They were able to transfer since I didn't have the knowledge.
I was confused about the signup process for the migration
Better hosting, service and support. More affordable
Easy to use WordPress Installation and user interface. I really like the automatic updating and free SSL. I use VPS products and have been extremely happy with service provided. Down time has been minimal over the years.
I used to have to wait for customer service reps, but since the addition of website chat, it is much easier to get help and information when issues arise. I think continuing to make their UI modern and user-friendly is key.
They provide webhosting for my portfolio of websites and businesses as well as manage the live content management system udates and backups making it easy to not have to worry about site issues.