Easyship Reviews: 3.9/5 — Good for the Price

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Service was exceptional, easy to use interface, low prices.

Nothing really, excellent work! No complaints thus far.

Easyship helped me ship goods in a timely and efficient manner.

It's not easy to find a fulfillment center with a good platform that is user friendly and easy to understand. Easyship has all you need! In addition, you get an account manager that takes care of all your problems (And there are always problems). Highly recommended!

Their rates are not the cheapest..but that's what we call Value for Money

I don't need to send a personal email to get a quote. You get it right away on their platform. You don't need to wait 2 days to get the tracking#. Once the order is uploaded, you get the tracking# immediately.

The Platform and the whole ecosystem of shipping my products

Nothing as such, the API is also well documented

Global shipping problems

Love the easy to use dashboard and how they have improved it since I first signed up.

haven't found anything yet, the dashboard had some issues at the start but have since been sorted!

Having lots of shipping options for my end buyer

I get a lot of orders from overseas, and Easyship allows me to gain access to couriers I normally wouldn't and at really great prices. In addition to this, I can see upfront what the expected taxes and duties on arrival will be so I can help communicate this to my customers ahead of time.

Sometimes a courier will have a delay and I'm not able to get a response on why. This would likely be the same if I was shipping directly with the courier though so I can't complain.

- Saving time & money on shipping - Reducing time to fill in paperwork - Able to sell to countries I may not have been confident to do with before

I ship about 200 Pisces a month, and I have been having a hard time with many solutions I have been using to keep track of my packages, bills, orders. But with Easyship, I can do all in one Awesome Place. Another biggest and fantastic thing is their dashboard; I can see and interact with a tool that will tell me how many packages I shipped; How many sales I made; How many orders I received; How many I am getting per day and from what sources. How much I am spending on my orders; no other shipping software can beat them. I will recommend this solution to everyone. Insurance on packages, cheap and easy to add with just one click.

Occasionally I have to wait for my shipping docs to be generated. And another one is I don't like it when on a few of my high dollar packages I cannot request a signature on delivery. Other than that no issues,

I sell my products on eBay and Amazon. With other solutions I have to a monthly fee and I will have a quote on how many items I can ship. With Easyship; As it states they make it easy to ship my items and also get the best prices on my orders.

The most helpful part of Easyship is the simplicity of creating shipping labels for all of our international shipping needs. Sending custom boxes of product from our office across the world has been so smooth, especially with the help of Easyships customer support team. They are a team of problem solvers.

I wish that I could change the shipping origin of my account instead of setting up and account under another teammate. Since I ship product out of the US and out of the UK, I wish I could do so all under one account.

Easyship makes it so that I can pick and choose the courier I use, without having 40 different accounts. I don't have to waste time filling out commercial invoices since Easyship just populates all the info for me.

We recently started using EasyShip and are loving it - the fact that we (and our customers) can compare pricing and delivery timeframes for various carriers in a unified interface is invaluable and the integration with our website was seamless. It is really easy to use as well. Great product for anyone looking for a centralized shipping solution that works with almost all eCommerce platforms.

If there was one thing I had to pick on, I'd say the ability to print labels from within the platform would be nice and save us the step of downloading labels before being able to print.

One stop shop for shipping rates and providing our website customers shipping options to choose from.

Easyship saves us time fulfilling orders and money with more shipping options. We like the way it works with our shopify store allowing us to ship from multiple locations and multiple stores.

The one nagging issue I had, (sizes for custom boxes vs individual item boxes) was fixed in their last update. A+ for listening to their users.

Fulfillment speed and shipping options for local and international locations.

Easyship integrated so quickly with our website and our customers are given timely updates on their orders. Best of all, Easyship finds the best rates, orders the pickup and prints the labels making it easy for us.

Would love to have pricing for importing from Israel to the US/ Canada - last time I checked the best rates weren't accurate.

Quick, easy and efficient fulfilment.

My favorite thing about easy ship is the custom branded tracking pages. My customers love seeing that. I also love how easy ship shows international customers their estimated customs fees so there are no surprises.

I haven’t had a negative experience with easyship. It’s very easy to use and very helpful

We are able to keep track of our shipments much better and are experiencing way less problems especially with our international customers dealing with customs fees

The Easyship team has been on hand since day 1, helping us understand the service and how to use it, and integrate with our e-commerce solution. We have got regular updates on how the service has been evolving and overall it has worked great.

The number of services available is still limited in Singapore therefore the choice is sometime only between 2 couriers. More options would better.

Delivering our products in a timely manner with daily pick up is all done through Easyship and customers can track their delivery by themselves as well. We are saving a lot of time and offering a better service.

My store runs on Woocommerce so the ability to sync all of the orders easily is a huge plus. It saves me a ton of time which is really important to me.

So far, I haven’t run into too many issues.

Being able to instantly print shipping labels with ease and also providing customers with tracking info with a simple link is perfect!

Easyship is quick, simple, easy, and helps your business save. Additionally, their team is incredible quick to respond and help with anything needed.

If there was an option to choose a blanket product category so that you don't need to select it every time you ship an item for the first time, that would be good.

Being able to ship all my items from one platform. Also being able to access all shipping options. I can't use every shipping service via shopify, so Easyship allows me to compare prices / timing more efficiently.

I enjoy the sync option with eBay and being able to see my shipping labels easilly. I keep them stores for filing and references if I need them. It makes everything much easier! I do get updates on shipping which is helpful. It's also nice that Easyship puts tracking on eBay too.

There is no options for Fedex. I use another service for bigger and heavier packages. I would like if EasyShip would have options for more private companies too. I would most likley only use this service if there was every option available.

eBay's faulty system and not being able to access their USPS options from payment to Paypal. I save a lot of money coming to this company too. There are options for saving shipping labels and having them easy access. If I want to come back to it, I can.

I love the simplicity of the website. It’s very intuitive and easy to use. This paired with the options of shipping make it so easy to give my clients the best quote possible and not add more of a headache to my projects.

The only thing I dislike is that it seems to only be USPS that’s ever available to me anymore when FedEx used to show up regularly.

Not having to go to several websites trying to find the best quote makes things much easier!

First, it takes a little time to contact the customer support team. Finally, Stephen char with me to start testing the API for buying shipping from EASYSHIP. He is very helpful and coordinate with other team members.

I knew using API Buy shipping is not just plug-in and go but it the support team is following up with me. Hopefully, all issues will be resolved shortly.

The shipping rate is reasonable and I hope that EASYSHIP can offer good International rate as well. So this will make us to stay one platform all our shipping needs.

The fact I can link my eBay account directly to the site for faster and more convenient shipping

I wish there where more special options such as media mail or shipping labels for package envelopes

By using easy ship we are able to maintain a detailed history of our packages, find the best rates, schedule pickups, and get labels easily made without going to many different websites

I use Easyship for a month and I totally love it! Reliable and responsive customer service with reasonable price.

Would be great if it can be linked with Wix.

One off payment, no need to top up and no hidden cost, what can I ask for more?

A great platform to ship from competitive prices and multiple shipping services. Also it is good if you ship items with wide or heavy dimensions

SO far so good but would be better to include more shipping options like Freight options

My business ships worldwide a variety of items therefore I want to have a platform where I can use different shipping methods

I like the fact that I can connect all of my eCommerce account to it and be able to ship all from one dashboard. Also, their tracking page is a lot better than just sending to the regular carrier pages.

Nothing not to like! Everything works perfect.

Being able to manage my packages from one dashboard instead of each individual eCommerce site.

We shipped out all our pre-ordered stock to 13 countries in a couple of weeks using Easyship, the orders pulled directly from Shopify and we were able to select the best option and print labels for each and every order, I can't imagine how much time this would have taken to do manually. The prices we get are way better than going direct to the courier or post office and as everything is done online we can prepare everything at night for collection or drop off the next day, which works well for a home based business. The shipping prices on our store can be calculated accurately for all destinations, even providing an estimate of the taxes likely to be paid by the customer on receipt (where applicable). It also provides the option for us to set regular postage as free with courier as an upgrade. It is all almost too good to be true

Overall the experience has been great, but we have had a few issues, and when we do have issues, the customer support is TERRIBLE. The online support tend not to understand questions asked and take a long time to reply, not giving updates along the way, and not providing answers to all issues raised. I understand that Easyship is just a way to connect to the postal services, but we have had at least two issues directly due to Easyship. I would still highly recommend using Easyship, but I'd most definitely recommend to Easyship to do a serious review of their customer support processes.

Easyship has allowed us to save a huge amount of time, money and stress, allowing us to send our products to a predominately international market with very little effort.

Easyship integrates seamlessly with our Shopify store. Customers can choose their preferred shipping method according to their budget and everything is automatic: you print the shipping docs, you prepare the parcel and you are done. You just have to wait for the shipping company to come and take care of the rest. Customer service is always trying to help if you need.

It would be great if the sync could be automatic for new orders (instead of having to sync Shopify and Easyship everytime an order gets in. Also, to have a generated invoice for all orders, including for Hong Kong Post shipments would make it perfect. When there is an issue with the delivery it can be a problem to solve it as Easyship is the "official" shipper. Customer service is good but it could be a little quicker to reply by email.

Great choice of shipping options, seamless integration, shipping documents generated automatically, automatic update of the order status on the website and automatic email with tracking number sent to the customer. Save money and get more time to focus on products and marketing.

I like the simplicity of logging on, and being able to quickly set up a new shipment. I have saved a lot of money and time using this online platform, and, as an added bonus, the service is free for me.

The "your account lacks funds" pop up when you check out. I prefer to pay per shipment, so I know that I don't carry a running fund on my account. There should be an option to choose to pay as you ship, or set up a fund.

Cost of shipping and speed of shipping. There is a significant savings in both time and money when you use easyship. Setting up a shipment, whether a single or multi, is as easy as clicking a side menu option and filling in the information. I was very suprised at the amount of savings that you get from using this company versus going to the actual post office.

So simple to use and you can log in from anywhere to approve orders.

No dislikes at all. I thoroughly like Easyship and its services

Worldwide shipping from 1 central location.

Easyship makes it easy for us to ship our products out to customers with good variety of choices. Some get there fast and cost a bit more, others are cheaper and much slower. Compared to the options on many ecommerce platforms, our individual website gets our deliveries out to customers faster.

We use it with Shopify. Deeper integration would help such as automatically syncing new orders.

Ontime shipping fulfillment and delivery management.

I liked that we had a customer success manager assigned to us who makes sure all of our needs are taken care of and the system is setup properly. Pricing is also unbelievable. We have saved almost 30% in shipping costs when we pulled fulfillment inhouse and started using EasyShip.

There is nothing that I dislike about the system or EasyShip in general. we are thrilled with the service we have received.

We can now ship out of multiple facilities, Easy Ship tracks the product all the way to the customers door and the cost savings are amazing.

I thought I was already getting good discount prices through my existing channels. I started tepidly looking at and using Easyship for some shipments and then realized that, on domestic shipments, even my best discounts could not compare with what I would get through Easyship. Plus, the site is so easy to use and labels generate quickly and easily. I like that Easyship provides different carrier options transparently with the pricing for each one laid out very clearly so I can make the most informed selection for each shipment. I wish I had started using Easyship sooner.

For domestic shipments Easyship has really saved me money. For international shipments I find that in some cases my discounts I get through other channels turn out to be better. I have to compare because it depends on the destination and the shipment size and weight.

Lower shipping costs, time saving, easy tracking.

Choose between many shipping services all one platform. Easily integrate the sevice into your platform via APIs

Could always have more carrier options. DHL Express isn't available for all countries on the platform, even though they do ship there.

Logistics and delivery