Easyship Reviews & Product Details

After trialling multiple shipping applications Easyship has bowled over the competition. The patient customer service team has helped our business grow in a foreign market. The modern and easy to use program integrates with our shopfront, with a few clicks we have shipping labels at our designated shipping rules. The creation of international shipping documents also are a huge plus for us.

I would like a few more integrations with WMS/IMS, Multiple carton imports from Shopify. A duplicate shipment button. Possibility to use receiver account for specific carrier.

Due to the implementation of Easyship, administration and customer service has dropped in relation to shipping.

We run multiple e-commerce stores on different platforms. Easyship integrates easily with most major platforms. The fact that we can get rates from different providers instantly is a big plus. It has helped us make better decisions when it comes to shipping and that has resulted in faster delivery times and increased customer satisfaction.

There are a few teething issues, but so far the team has been very responsive and forthright about things that work and the ones that do not. For some of my requests that were not implemented, they shared a timeline. That is pretty good for us.

We make smarter shipping decisions now and as a result, end up saving money. Customers are happier because now they have multiple options which is fantastic. As a result, it has increased the overall satisfaction when it comes to delivery timeframes and options for our customers. We are in the process of launching a few more e-commerce stores and also operate a freight forwarding business. We are currently evaluating how we could integrate Easyship with our other projects and upcoming initiatives.

- Ease of shipment creation - Transparent pricing and cheaper rates for International shipping - Shipment tracking within 1 platform - Multiple shipping options available at 1 glance

Lack of guideline and templates for supporting documents required for international shipping: Our parcels were initially rejected for pickup by DHL due to lack of documents. Have to communicate with DHL for quite some time to finally got hold of the additional indemnity forms required for international shipments.

The cheapest local postal company we've been using is quite unreliable sometimes. Having delivery options integrated into our online store offers better delivery services with the minimal cost incurred on our end. And international customers can see the total delivery cost incurred for their orders instantly and accurately.

Easyship is super easy and syncs orders with so many e-commerce websites. It's great to offer customers different options for their deliveries and show the taxes and duties for international shipments. The pickups are easily booked which makes managing hundreds of orders easy. Great integration with Shopify with auto tracking sync.

If pickup is delayed, it should auto re-book the pickup and send customer support an email. Manually click sync Shopify, be good if this was done automatically more frequently and remove orders already fulfilled through Shopify from the Easyship screen. The new pricing subscription model isn't as beneficial as it used to be so will have to reassess the market when the stop the trials.

All of our international shipments ex Australia are sent with Easyship because it's easy with clear communication to us and customers without having freight accounts with so many companies which are tiresome and often unachievable due to minimum monthly spend.

I found shipping options that are not offered in Shopify and much better freight rates.

some delays in responding, but that's acceptable. Sending the same type of box, from the same source address to the same destination address is troublesome, very complicated. "Duplicating a shipment" means separate payments using a card, which is not only complicated, but after ordering 10 labels (10 separate payments, for 10 identical boxes) our card was temporary blocked by VISA. We had to call to resolve the situation. Please find a method to create more than one order, and pay for ALL these orders only once !!! thanks

special shipping situations.

We were in the need for a quick way to grow and don’t have the skills to do so. Easyship help us reach new milestone.

The app still have issue of layout on smartphone and i still have to use my Laptop to edit some informations

We are able to focus on our primary goal

I like the ability to view the analytics. I am able to see an overview of the shipping process in a simple format. In addition, I have been able to leverage the packing slip format for additional advertising of products and company branding.

The only issue currently is multiple line items on orders. In regards to approximately 50+ the system can get bogged down when trying to generate a shipping label.

By implementing Easyship, I was able to ensure that my international customers were able to see their custom charges prior to completing their purchase.

EasyShip provide a really great service offering and their team are always willing to help. Their online portal is great and I like how I can override a clients shipping option online to provide them a better quote.

I don't know what causes this but sometimes our clients get quoted the most expensive shipping option first. Fortunately some of come to us and we have been able to resolve, however, I'm worried about the clients that have not questioned us and simply walked away.

We now have a shipping solution in Hong Kong which we never had before.

I use Easyship mostly for international orders as the savings are substantial. As a small business without the volume, I can’t negotiate directly with shipping companies for better rates.

I’ve tried it a couple of times for domestic shipping but it’s a bit of a hit and miss for me because the actual shipping time sometimes takes a longer than stipulated - and every day counts when you’re talking about domestic shipping.

It’s helped my online business reach an international market in a more cost effective way.

The full solution - from integration with Shopify, storage, pick-pack to fulfilment - it just works seamlessly! We're saving 100+ hours a month with Easyship within the first month. The customer support is better than most of the service providers we've worked with, too.

Nothing much indeed. If I need to pick, the only "dislike" would be they haven't provided a dashboard for warehousing.

We've been a traditional brick-and-mortor B2B / retail business. With Easyship, we save 100+ hours every month and empower us with more options to expand our business.