I love being able to track my time for each project, and later be able to quickly add that to an invoice. Easy to track clients and projects, and to set prices for different situations.
My biggest frustration is with the iOS version of the app -- while the computer/browser version is great, it's not possible to look at the time tracking on the smart phone. Every month I'm asked (while away from my computer) "how many hours do you estimate for project X this month?" and I cannot anser that without going to the browser version (yes, I can do that on my phone, but then why have the phone app?).
I am able to keep clear records of the time spent on every project and for every client. Since my business is practically all billed by the hour, this is invaluable. I love being able to click "start" when I start my time on a project, and pause or end it as needed. I'm not a clock-watcher, so this really helps me know just how much time I'm putting into a project. FreshBooks also has the ability to charge different fees for differnt projects, clients and/or activities. This is also invaluable, since I use differnt rates depending on the job parameters. Their support team has always been knowledgeable and usually quick to respond to any issues I've had.
I really like the user interface. It's very intuitive and easy to read, so it was a very quick learning curve. So I almost do it for fun each day.
I wish it allowed me to track other things, that would help me get an overall picture of my business. For example, I would like to track my LLC Partners' Capital account transactions.
It's giving me one place to track all my income and expenses for my LLC business records. It minimizes my need to input every expense because those that repeat can be set up as recurring expenses.
There are so many things I like about FreshBooks, it's difficult to say what I like best about it. If I had to narrow it down to one thing I would say it's their phenomenal support. Whenever I have a question, whether it be big or small, I love the fact that I can call a number and reach a real person quickly. Support is always friendly and knowledgable. They've helped me out of a jam more than a few times.
There is not much bad I can say about FreshBooks, however I think they could add a few more features that might make it more attractive to freelancers. I think it would be great to have a way that I could create payment buttons to put on my website.
FreshBooks has made tax time so much easier. I use it to import all of my banking information so it's a great way to keep track of all my spending. Then I categorize my spending into categories that are congruent with my expense categories that I use when I file my taxes. Anything that is a personal expense, not related to business, I put in a personal category. This helps me to keep running totals of all my business expenses and keeps them "separate" from personal expenses.
Easy to use No learning curve App for the phone is excellent (scanning receipts) Creating invoices is simple Tracking and sorting expenses is easy
Reporting function isn't as robust as Quickbooks BUT it is a quarter of the cost!
Invoicing to customers, expense tracking and revenue reporting. An overall financial management program.
Ability to create and manage customized invoices is what I like best about FreshBooks. FreshBooks integrates seamlessly with PayPal hence enhancing ease of accepting online payments. Expense tracking and managing is well done using this tool. Profit and loss reports can be generated quickly hence possible to know the status of our organization.
FreshBooks makes accounting and bookkeeping activities to look more simple and I got nothing to comment as negative vibe.
Bills can be processed and managed more efficiently with FreshBooks. It's simple to track and manage cash transactions with this tool.
I love the ease of use and the way all my clients are saved in Freshbooks. I've used it for over 10 years and have all my client data stored there. I frequently look back at my old billing history to see how I've changed my packages and pricing over the years. Saved items are also a huge help -- it's like a menu of services that are saved and can be reused on invoices over and over again, making sending a new proposal/invoice to a new client a cinch.
There isn't much to dislike. They've added signatures for proposals, which saves me having to have a HelloSign or AdobeSign license. Their customer support is amazing.
FB saves me so much time. I don't meddle with Excel spreadsheets and each quarter I download my profit and loss for my business financial manager. They use the numbers to calculate my self-employment taxes. It's a huge time savings and by the end of the year, I'm totally organized for tax season.
For 5 years, I used Quickbooks for my accounting and invoicing. I avoided logging in to QB because it was difficult to navigate and just plain ugly. A friend told me about Freshbooks and I hesitantly made the switch. Doing my accounting through Quickbooks was like going to the dentist. Painful! Doing accounting with Freshbooks is like going to the Spa! I do not regret this decision! I love how easy it is to create invoices, the automatic expense capturing, and the dashboard. Plus, if you need help, the customer service is fanatical.
I cannot think of a downside. I want to move more processes to Freshbooks. I wish you had a mileage tracker so that I could track those within the platform as well.
One delightful benefit is the automated reminders that are sent to customers who have an unpaid account.
The interface is very simple and it means I spend very little time logging time, listing expenses and invoicing.
It is not very clear how deposits are handled. I've managed to deal with this manually. I also wish it had an automatic way to calculate mileage expense. I like math, but not that much.
I send out invoices to clients monthly. I usually spend maybe 5 minutes each. It also makes tax time much easier