FreshBooks Reviews & Product Details

I really like the user interface. It's very intuitive and easy to read, so it was a very quick learning curve. So I almost do it for fun each day.

I wish it allowed me to track other things, that would help me get an overall picture of my business. For example, I would like to track my LLC Partners' Capital account transactions.

It's giving me one place to track all my income and expenses for my LLC business records. It minimizes my need to input every expense because those that repeat can be set up as recurring expenses.

Where should I start? Well, Freshbooks is a breeze when it comes to creating invoices and managing expenses. It's fast, easy to master and gets the job done without much effort. And whenever required the support team is there.

To be very frank, I cannot think of anything that I dislike about this tool. I made a switch from another tool in the similar domain and Freshbooks is way better in almost every way.

Managing accounting. Creating invoices. collecting payments

The UI is flawless and simple to use. Also, the support is super quick and they are very friendly.

Nothing, I love the app exactly the way it is.

Keeps track of money spent to money earned for my small business. Invoicing is beautiful.

Freshbooks is continuously innovating their product! They release a lot of new features that are actually useful to me as a freelancer. I use Freshbooks daily for time-tracking, invoicing and reporting.

If you have a feature request, they listen but you don't often see action. Nothing I've requested so far (no matter how small) has actually happened.

Easy invoicing, payment solutions and time-tracking. FB makes it simple for me to collect money from clients.

I love the ease of use, automation, and customer support are superb. I've never had an issue and things just KEEP continuing to get better.

I have no dislikes. Freshbooks has always taken a serious approach to my previous concerns about certain recurring billing and made the situation better.

The end of quarter/year tax balance sheet is something sent from the angels.

Freshbooks is the perfect online tool for small businesses for estmates, invoicing, payables, and tax prep. Affordable and easy.

The invoice header is not beautiful at the top.

I'm terrible with invoicing. Quickbooks makes it easy and fun.

It's easy to use. Their support is fantastic if you ever need them. Very responsive and friendly via email, which is a huge plus for me professional.

There was some downtime, not excessive. It did not affect me personally, but I heard about it.

For me, good benefits from being easy to use and having transactions occur electronically without outside accounting help.

The ease of creating/sending invoices. The ability to pull reports for an individual company's invoice and readily see that revenue stream.

Currently, not much I don't like. I wish I could add my cell to my banner on invoice.... Can't see to get that field to show.

My old way of creating invoices was with a spreadsheet, so I look much more professional and since client names are still in the system, if I'm adding additional payments, I just type the name in and it fills in most of the info I need.

Freshbooks makes it easy. Everything is extremely clear and easy to follow, even for a first-time business owner, which I am.

Honestly, nothing. I've never had a problem, and the few times I've reached out to customer support they've been wonderful.

My financed are organized all year, so come tax time, there's no additional work I need to do.

Simple, straightforward, professional. It's a firm foundation for my business. The invoices sent to clients are very professional and easy for them to login and pay.

The new version feels harder to navigate than the old version. I am still torn about keeping it or moving back to the basic. But I cant tell if it's just habit from using the program for so long. I also don't like that they phased out the 50 cent business payments and PayPal.

I organize my invoices in Freshbooks so I never forget to bill anyone. I also get paid quickly. It makes invoicing less of a thing I have to deal with and more of a simple task I take care of and move on from.

FreshBooks has saved me hundreds of hours over the course of the 8 or so years I've been using it. It makes it easy for me to create, send, and keep track of invoices, and also easy for my clients to pay online via credit card or bank transfer.

I have one client who's had a consistent problem:if she pays by credit card one month, her card is automatically charged a month later for the next invoice. I have to manually delete her credit card number each time she pays, so that it isn't automatically debited again.

I issue a lot of recurring invoices for Web hosting. Depending on the client, they go out monthly or every 3, 6, or 12 months, and I have several dozen clients' payment schedules to keep track of. FreshBooks makes it VERY easy to create these invoices automatically at the correct intervals.

Very easy to use and tailor to individual needs

I wish it were a bit less expensive annually for the number of clients I need to add

Templates and prices are easily created and changed so new invoices can be created and sent in moments. At the end of the year I can print out an easy report.

Software is very intuitive. Signed up and started using pretty quickly. Flexibility based on usage. Ability for our team of contractors to get started working Has decent reporting Great customer service

Migrated to Quickbooks so we can work better with our accounting team. Better reporting tools for the business.

We had no online invoicing or payment platform when we first started 7 years ago. Freshbooks was the best resource at the time We realized we could quickly get started. Increased revenue by 50%

Freshbooks is simple, easy to use, and does a great job sending invoices.

It is a little expensive, and the mobile app could use some work.

Invoicing external clients that are not integrated into our system.

They have outstanding customer service which answers on the second ring, if not sooner. I have found that they go to great lengths to create an outstanding customer experience. I also like the fact that their application is neatly organized and clutter-free. Their help desk files are easily accessible, but they are just as happy to speak to you on the phone to resolve your issues.

I wish that they could provide buy links that we could use with our website products. That would be an excellent addition. With more people selling online, it would help if we could bill these things directly into the Freshbooks interface rather than having another app for that (like using paypal buttons)

It solves the issue of billing my clients. I need something that's fast and easy for me, but also user friendly for my clients who need to pay a bill. Benefits: bill everyone thru the same interface, tracking of open invoices, tracking of bills paid, reports by month, quarter or year, by client, in total and other combinations. Also it allows you to track your billable time with the billing app that it includes.

I love the ease of use and how easy it is to get paid online. it's very easy to run reports for sales & use tax at the end of the month as well

when they hiked up the price, it put limits on how many active customers we could have at any given time

It is important that we send an estimate to our customer so they can review it before we turn it into an invoice. It is also very easy to customize everything

I love the way I can track my time for each project and then it automatically calculates my invoice amounts for me based on my hourly rate. I can import my time schedule straight to the invoice so my clients can see the exact hours I worked. Invoicing in general is so easy, and they look professional too.

If there's a downside, I haven't found it yet.

Accepting payments online is really easy with Freshbooks, since I can direct deposit them into my business bank account. It also has a good visualizer of my revenue so I can see at a glance how my month is going. I think it's helpful that I can add discounts to my invoices as well and they are automatically calculated for me. It's a nice tough when I want to reward a client, because when they see it in writing on the invoice it seems like it has more impact.

Freshbooks is a very SIMPLE solution for small businesses.

I wish when there are 2 business accounts under the same user, they could use separate email addresses when sending invoices.

TAXES!!!

I don't need any other software. Freshbooks does everything: automatic invoicing, estimates, expense tracking, and tax reports. I have one website (and mobile app) that keeps me on top of my accounting so I can focus on the work that I really enjoy.

I feel like the amount I pay monthly is kind of high when there are some features I don't use. I used to have the free version which suited my purposes pretty well.

I spend a minimal amount of time having to track my finances and can focus on the actual work. It makes tax time super fast and easy, as well. The automatic invoicing saves me a ton of time by not having to remember to set up and send invoices every month.

Freshbooks is intuitive and easy to use.

Can't convert a proposal into a recurring invoice.

Easy and fast invoicing.