FreshBooks Reviews & Product Details

I like having professional and attractive invoices automatically generated for me! I like tracking my expenses with it so I can see where my money is going. Creating projects and tracking hours directly in Freshbooks saves time and earns more money because I'm properly monitoring my work time.

I would like to be able to merge expenses more consistently. Sometimes I have to add an expense to properly bill it on time, and when my expenses sync with my bank, the same charge appears and I have no way to merge it, except to delete one of the entries. I wish I could create custom expense classifications and label the colors that are assigned to my clients.

My accountant had questions for me, and using Freshbooks' automatic reports, I had answers for them with just a few clicks! I also use the invoicing options, like getting paid from credit cards and automatic reminders for late payments. I can also automatically send my expenses to my accountant, so they don't have to hassle me for that information.

It is so easy to invoice and track my billings. It use to take me hours to do invoicing and I had to track everything manually. Now invoice literally takes me 3 minutes or less. I hate bureaucracy and Freshbooks is the answer. What a pleasure. Worth every dollar I spend on it, which quite frankly, is not a lot for the value.

Nothing. One of my very favorite products and brands. I have recommended this to many of my consultant friends. Many times I find they are already using it and we rave together!

I need to add and change clients often and I need to invoice every month. So fast and easy. And at the end of the year I need to get information for my taxes. This year I am going to start using Freshbooks to track my expenses as well.

I like how easy it is to use FreshBooks software. For example, sending invoices, tracking expenses, and creating useful reports is easy and useful. Also, I enjoy the professional look and feel of the invoices we create with it.

Because of its focus, the accounting features can feel lacking at times. For example, with tracking expenses, it seems to be more of a tracker than full-featured accounting program. Also, I wish the time-tracking features were better thought out; they currently feel tacked on.

We currently use FreshBooks to invoice clients, keep track of expenses, and occasionally send proposals. It has helped us operationalize all of these tasks for greater accounting efficiency. Also, come tax time, all of our finances are easily accessible for our tax preparers.

Love the Time Tracking, Invoices, Projects. The design of the site is accessible and friendly as well.

Just a lot of the service I don't really use.

Time tracking helps me gauge estimate how much to charge for future jobs on spec.

That I no longer have to track my business spending.

If I let a couple months go by without syncing my bank account sometimes it stops syncing and I’ve had a couple instances where I’ve had to manually input, which is frustrating.

I love that my spending is tracked efficiently which saves me hours and hours of time that I don’t have to create spreadsheet, etc. I also love how easy I can see my p&l and other figures.

Freshbooks has a super-easy user interface. I've had three virtual assistants in the past 10 years, and each has figured things out easily.

I would love to be able to track hours and expenses spent on flat-rate projects. The only way to link expenses, though, is to make them "billable," which they are not. They are just expenses. So calculating ROI when I pay sub-contractors gets complicated

I track my time; some of my sub-contracts use FBs for their time. Integration with project accounts is easy. I also love how easy it is for clients to pay via credit card and ACH.

The ease and page layout- it's very easy to navigate

Sometimes it's a little hard to find where to edit information

It's so easy to send out invoices and track incoming income or see what is still outstanding

Some of my favorite features include the automated reminder emails, the ability accept pretty much any payment time (even cash, you just have record it), plus being able to snap pictures of expenses on the go.

The app sometimes crashes when uploading more than 1 expense at a time. Time tracking could also be a little faster to access, perhaps a seperate mini app (think Facebook Messenger vs Facebook)

Having clients in different states often means I'm working from the road a lot, Freshbooks allows me to easily keep track of invoices and expenses from any where.

I love how easy FreshBooks is to use, and how intuitive it is. Our small business switched from QuickBooks a few years ago and have been so happy we did! Also, customer service is TOP-NOTCH!

There is currently nothing I dislike about FreshBooks.

We use FreshBooks for all of our bookkeeping and financial reporting.

I love the organization structure of the program, the fact that it connects with our bank and PayPal, but the best part is the wonderful customer support!

It gets fairly expensive once you go up to 50 or more customers.

I have never been a bookkeeper before; thank goodness I found this program. It took me a while to learn it, but it does so much to help me with balancing the books and organizing everything.