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Front logo
Front
4.7
(2,019)
by Front App, Inc.
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Front Pricing Overview

Front Pricing Plans
Subscription
Front has 3 pricing plans, from $19.00 to $99.00. Look at different pricing plans below and see what tier and features meet your budget and needs.
Starter
$19.00
/ month
Growth
$49.00
/ month
Scale
$99.00
/ month
Pricing information was last updated on February 18, 2024
Pricing information for Front is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Front must be conducted with the seller.

Front Pricing Reviews

Small Business (50 or fewer emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
KD
Kevin D.
Share
"Front has improved our workflow and efficiency for categorizing, responding and following up"
What do you like best about Front?
Snoozes, tags, getting multiple people seeing draft emails, internally tagging people with the @ to get their feedback. It was also quick to learn and teach our team.
What do you dislike about Front?
I think it's search function could either be better, or better explained. I often find it hard to find a particular email.
What problems is Front solving and how is that benefiting you?
speed of handling customers, and improved our follow up.
Small Business (50 or fewer emp.)
Feb 02, 2024
 Source
Overall Rating:
5.0
JC
Jejomar C.
Share
"Front Experience Feedback"
What do you like best about Front?
Data Analytics - it helps me measure and monitor the performance of my subordinates. It also gives me an option to modify the data and targets based on our business KPIs and needs.
What do you dislike about Front?
None so far. I'm very satisfied with the experience using Front.
What problems is Front solving and how is that benefiting you?
Response Time and Customer Satisfaction
Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
CL
Corrisa L.
Share
"User friendly and always improving!"
What do you like best about Front?
The customer support is very responsive and friendly. Front is easy to use once fully implemented; all of our users live in Front exclusively without use of any other email programs and are utilizing it for their entire workday. One thing I love is that they are always working on improvements and new features. You can even add your ideas for upvote into the community pages and will receive email status updates.
What do you dislike about Front?
For users that are coming out of a program like Outlook, there is a bit of a learning curve and it takes some time to adjust to the vast array of features
What problems is Front solving and how is that benefiting you?
We are no longer having siloed conversations or extensive email chains. We can all collaborate in one place and utilize the comments section to eliminate additional emails. Front chat and knowledge base have also solved the issue of "too many software programs". We've been able to consolidate several other areas. Overall, this has created time saved, efficient workflows, and cost savings.
Mid Market (51-1000 emp.)
Dec 21, 2023
 Source
Overall Rating:
5.0
SL
Sofia L.
Share
"Absolutely useful"
What do you like best about Front?
What I love about Front is that it helps you to organize your date a lot! You can snooze and see everyone's email, allowing you to action what's needed at any time!
What do you dislike about Front?
Notifications for emails are sent double
What problems is Front solving and how is that benefiting you?
You do not need to have context about any matter, you can go directly to the e-mail to search for information, answer or ask for feedback.
Mid Market (51-1000 emp.)
Nov 10, 2023
 Source
Overall Rating:
5.0
CS
Caroline S.
Logistics Coordinator
Share
"An Organizer's Dream"
What do you like best about Front?
What's not to like? There are so many useful features such as assigning individual emails out of the group box, @mentioning in comments instead of CC'ing coworkers in for a quick answer or reply, archiving, snoozing, tagging, the list goes on.
What do you dislike about Front?
That not everyone uses Front so they don't know all of the wonderful features they are missing out on organizationally. Also, if you assign an email to someone else, it still shows up in your shared folder or your inbox as you are co-tagged on the message even if it is not yours.
What problems is Front solving and how is that benefiting you?
Organizationally I love the snooze feature as well as archiving. It helps get emails out of your face until you are ready to work on them or helps to remind you to follow up on tasks in case you get sidetracked or something slips your mind. The archive feature is also great. Not only is it helpful that it reopens messages if someone responds so that you can keep up to date with the latest messages on an email chain, but it also removes emails if you are finished with them and gives you fun messages when your inbox is clear. This makes me feel both happy and accomplished seeing that I have a clean inbox.
Small Business (50 or fewer emp.)
Oct 27, 2023
 Source
Overall Rating:
5.0
JM
John M.
Share
"Excellent - no matter what your business does"
What do you like best about Front?
Sharing emails without forwarding Template emails Integration with all other comms channels Snoozing emails to come back later to better manage inbox
What do you dislike about Front?
Cost which do not seem proportionate to the features No way to force refresh
What problems is Front solving and how is that benefiting you?
Sharing of inbox, and no downtime in response Monitoring multiple inboxes seemlessly in one place Nice front end package that makes it a pleasure to deal with.
Small Business (50 or fewer emp.)
Oct 24, 2023
 Source
Overall Rating:
5.0
NP
Natasha P.
Cxo
Share
"WE LOVE FRONT"
What do you like best about Front?
Front makes it SO easy to share emails with my team and be aware of issues as they come up without having to be on the thread.
What do you dislike about Front?
It's a tad pricey for the higher tiers with more functionality
What problems is Front solving and how is that benefiting you?
Solving having teams of people that share the same inbox. Makes it so easy to assign emails to customer service teams and get resolutions quicker to our clients!
Mid Market (51-1000 emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
DT
David T.
Share
"Front is an invaluable tool for our sale steam"
What do you like best about Front?
I love that we can share, tag and seamlessly collaborate on email exchanges internally without having to send long email threads and risk confusing the customer by accidentally copying them. I also love the templates, workflows and setting time feature on emails.
What do you dislike about Front?
I do wish there was some way to automatically assign mail that coems into the normal inbox into front as the owner to manage it all one place.
What problems is Front solving and how is that benefiting you?
Front is solving the challenge that our business had around collaboration and feedback on cxustomer emails. We also use it as our source and workflow to quicky respond and manage inbound inquiries across multiple teams/