Gatekeeper Pricing: $775.00 to $3325.00

Gatekeeper has been a lifesaver for our company. We’ve used them for over three years, and the service and functionality have been exceptional. Gatekeeper system - we doubled the number of monthly contracts executed even with a smaller team managing it. The workflow transitions and features are easy to configure, and the automation streamlines the entire process for our internal owners and legal team. Exporting the data and the ability to upload changes in bulk when needed is beneficial. Gatekeeper has reduced internal emails, significantly increased efficiency, and is a contract repository across the company and departments. Gatekeeper service - you cannot beat Gatekeeper’s responsive and helpful team members. We enjoy working directly with Melanie M. as our Customer Success Manager. She is absolutely the BEST – it is easy to book meetings with her, and she always follows up to ensure we have what we need (and sends short videos to help answer our questions). We also work with Mark P. as our Account Executive, and he is fantastic to work with. Gatekeeper does not nickel and dime customers like other vendors. They make their pricing straightforward, with no hidden fees or surprise charges throughout the year.

No complaints. Gatekeeper continues to roll out system enhancements, so any improvements we initially requested have been implemented (like the Admin control features, DocuSign integrations, etc.). Out of all the systems used by our company, this has been the easiest and with the best ongoing customer support.

Gatekeeper allows the company to have a single repository for contracts that is easy to use and find what you need. It has improved how employees submit requests to the legal team and quick turnaround times for contract execution.

It is very user friendly and bring clarity into our day-to-day contract management.

External questionnaire form for new contract requests. This should be incorporated into Gatekeeper environment on the entry-price level.

It give clear ownership in the approval workflows. Moreover it gives all employement better visibility over their contracts.

What I like best about Gatekeeper is that it is extremely easy to use and highly customizable.

What I like least about Gatekeeper is the way the Parent - Child relationship is setup. I would prefer to have a Master Record at the Supplier level and all related agreements (SOW, Amendments, Pricing Schedules, etc.) would be a part of that Master Record and have the option of not treating them as separate contracts.

With Gatekeeper we have been able to gain visibility of all contracts as well as staying on top of renewals. There is a lot of functionality we haven't been leveraging (e.g. storing contract templates, eNegotiate, eSignature, approval routing, etc.) however, we are currently in the process of implementing some of these great features.

Ability for each team to create relevant dashboards and reporting especially for effective supplier management using performance data already captured, simple integration and great client service, security and access controls to various contracts and information between teams, on the go use to find contract information wherever you are even on a mobile phone, simple way to manage sending out mass supplier amendments, the fair pricing element of the license being based on document storage rather then user licenses, ability to store negotiation discussions within the portal and perform esign, ability to create a contract signing approval process within the system to align with internal signing processes.

Uploading our contracts on a team by team basis, all of which contain different content and account details is a manual process which can lead to inconsistency and delays in having the system fully operational for our needs. This is obviously not an issue with Gatekeeper but for a small to medium sized business it would be useful to take this into account at the initial project planning stage.

There are so many areas within our business that had to be managed manually previously that Gatekeeper are helping us find ways to simplify and automate (eg our bi annual carrier compliance letters can now be sent through Gatekeeper to our relevant supply base with any ongoing discussions and even the signature process itself logged through the system), and when we integrate our supplier performance data against the contract terms this will allow our carrier management team to proactively identify opportunities to improve standards or lower pricing.

The ease of vendor management is what I love the most about Gatekeeper. I can easily renew or cancel my contract right in the platform. The automation is also a huge plus.

I wish the charts were able to display more data at one time. Would love to have multiple data points on each axis. The pricing is also a bit high. I would love to see SLAs incorporated on the Essentials plan.

Gatekeeper is solving all of my vendor management issues. Prior to Gatekeeper, I was using physical documents to try to keep up with everything and it made it impossible. Gatekeeper has saved me.

The way the system can automate so many elements of the contract management process (i.e. reminders in various workflows, e-sign functionality) which has had a hugely positive impact on how much time my team have to use to manually chase.

I can't say that I particularly dislike anything - there are items we are working on with the Gatekeeper team to continuously improve the user experience, however Gatekeeper always seems to have the flexibility to achieve what we need in some capacity or other.

As above, the automation element has had a real impact on my team and means they spend much less time manually chasing suppliers, allowing them more time for business tasks where they can add real value.

The biggest advantage of this solution is controlling contracts. All information gathered in one place. It allows you to quickly get details about individual contracts. Useful for contract management.

I like everything in this solution except price. A bit high compared to competing tools and that's why I rate the product at 9 points instead of 10 points.

This solution is helpful in everyday work. It helps in the efficient management of contracts.

The ability to add and report on a variety of custom fields in the vendor/client, user, contract, and category areas. The ability to add on a partner portal for self service information/updates by our partners. Contract workflows and repository.

Lack of reporting capabilities outside of pre-prepared reports. Lack of SAML 2.0 SSO, role based access, and open API in standard contract levels. This software is unique in that they price by vendors and contracts v. users and modules.

It is still very early in our use of this system, but we are looking forward to a variety of efficiencies in contract lifecycle management, contract renewal notifications and negotiations, and managing strategic partner information/due diligence reviews.