GoSite Pricing Overview

There sales techniques are much different then most company's. They are very respectful of your time and do not blow your phone up! Mitch was very helpful and worked around my schedule!

If I had to say I disliked something it would definitely be that the price was a little high. But Mitch worked with me and I feel i got a very fair price for the package I choose.

The main problem I'm solving is have to use 4 different apps for my business. This website uses tools for me to not have to use These apps! In the end if you do the math I save money! While having a impressive website!

Being able to manage Google, Apple Maps, Bing, Yelp, and a whole host of other online review and search sites from one dashboard. The text review generation has improved our customer feedback loop internally and boosted our online ratings leading to more calls and website visits across our locations. Replying to reviews is also simple to do across Google, Facebook, & Yelp. Text to chat has increased our website conversion 3x and allows our sales reps to follow up via text and convert quicker even if we receive messages after hours. Being able to post photos of jobs from a location level has also been a value add. The support team and my account manager has also been a valuable resource sharing what has worked best for other clients.

I wish we could do auto-reminders for people who didn't leave a review the first time.

Building new listings and ensuring accurate branding and optimization for all our services across all consumer search sites. We bought because we really needed to boost our online reviews and now we have over 200% more reviews and are getting real time customer feedback on what is and isn't working across our locations. Overall business needs are growing market share, streamlining internal operations, and improving customer experience.

I liked not receiving a call from them every day. But it wasn't worth it.

After asking to be taken off the calling list dozens of times, Arleigh broke me down and got me to purchase services. I just needed a couple of days in a row that I didn't get a call from gosite so that I could manage my business. BIG MISTAKE! They offer nothing more than Godaddy.com but charge four times as much! It has been a NIGHTMARE from the beginning. I purchased my Domain from google domains, and somehow, they have gained admin control and have suspended MY domain. HOW? I don't know, but it was never theirs. They have made NO PAYMENTS to have that domain. ZERO STARS TO ARLEIGH ZERO STARS TO GOSITE

Well, I used to have an abundance of money to help grow/scale my company, and it was a pain to manage all of that. After using GoSite I had less money to manage and more time to contemplate hanging myself from the ceiling. GOSITE SUCKS!

Great feature set for the cost. Company seems to be constantly adding to their suite.

Absolutely everything else. To start, don't trust sales. They told me I could split the initial payment in two and rates would be locked in. Neither of these things were true. They told me that user permissions were different than they actually were (I didn't want employees being able to manage reviews, just send out text/email messages requesting them. This was unable to happen). Within a month of having the software, I had a list of issues that I sent to support (the order of review sites was never correct, it autocorrected spellings on things that were already correct into incorrect grammar without being able to revise, etc). Support was wildly unresponsive. I submitted multiple tickets (for these same problems) and only got resolutions 3 months AFTER my year-long subscription expired. I wasted a whole bunch of money on software that never worked. And then they sent harassing emails saying I owed them money. Absolutely ridiculous. Please note, when I was able to actually speak to someone they were very nice. I just think the company has expanded too quickly into too many features without first working out the bugs on what they already have. Their staff is likely just overwhelmed and overworked to the point where nobody is really sure what is going on. That is my best guess as to the causes of the above.

A single portal to help improve the online reputation (reviews, directory listings) of a major client.