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Guesty Pricing: Starts at $9.00/month
Guesty Pricing Reviews
I love the convenience of having all our properties easily accessible and update our listings. The Price Optimizer is my favorite feature to use, I can adjust pricing and discounts with ease. Everything you need is right at your fingertips, from guest relations to pricing to marketing. I work a lot with Dani, she has been super supportive and was able to answer any questions that I have had. I use Guesty everyday, from booking reservations all the way to accounting. I highly recommend them.
I don't have any dislikes. I love everything.
Guesty is solving my day to day incoming reservations, my accounting for our income to our owners income, keeping track of damage waiver claims, marketing, pricing with the marketing tools, and so much more.
First and foremost, the intuitive and user-friendly interface of Guesty makes it a joy to use. Navigating through the platform is a seamless experience, and the design is incredibly well-thought-out. It has streamlined my daily tasks, allowing me to manage bookings and listings with unparalleled ease. One of the standout features for me is the robust integration with third-party booking sites. Connecting my listings to various platforms has never been more straightforward. This has not only expanded my property's reach but has also saved me valuable time that I can now invest in enhancing the overall guest experience. The automation capabilities of Guesty are nothing short of impressive. From communication with guests to managing cleaning schedules, the system's automation tools have significantly improved my operational efficiency. This has translated into smoother workflows and, ultimately, happier guests. Customer support is another area where Guesty excels. Whenever I've had questions or needed assistance, their support team has been prompt, knowledgeable, and genuinely helpful. It's reassuring to know that I have reliable support whenever I need it. In conclusion, Guesty has proven to be an invaluable asset to my vacation rental business. Its user-friendly interface, seamless third-party integrations, powerful automation features, and excellent customer support make it a standout property management system. I highly recommend Guesty to fellow hosts and property managers looking to optimize their operations.
First, the pricing structure can be a bit complex and may not cater well to hosts with smaller-scale operations. It would be beneficial to have a more straightforward pricing model. Additionally, while the platform is generally user-friendly, there is a learning curve involved, especially for those new to property management systems. Some more comprehensive onboarding resources or tutorials could help users navigate the system more efficiently. Though the automation features are robust, I've encountered occasional glitches that disrupt the seamless workflow. Improved stability in this regard would enhance the overall experience.
I've been using Guesty for my property management needs, and I must say, their recent interface update has been a game-changer. The platform's new design is incredibly user-friendly, making it a joy to navigate and manage my listings. The updated interface is not only aesthetically pleasing but also intuitively organized. Navigating through tasks, from managing bookings to accessing analytics, feels more seamless than ever. The thoughtful redesign has significantly improved the overall user experience. I appreciate that Guesty has actively listened to user feedback and implemented changes that enhance functionality. The updated interface reflects a commitment to continuous improvement and ensuring that hosts can easily harness the platform's full potential.
-New features and improvements added constantly -Great Accounting Features -Helped me scale up without having to hire more employees -Truly a one-stop shop
-Every concern I have ever had is always addressed with a new feature or update to resolve my problem.
I was a one-woman show with about 15 properties when I started with Guesty. They allowed me to scale up my business by saving me time on accounting issues, owner statements, pricing strategy, and everything in between. I now have 38 properties just over 18 months later. My assistant and I are able to handle all the day-to-day of our business, guest communication, and owner relations because of Guesty. They are consistently adding new features and partnerships that continue to make them the best in the industry. There is truly no comparison between other PMS software and Guesty. Most potential clients hesitate due to their cost, but Guesty is worth every penny.
What I like best about Guesty is the user interface and how user-friendly the software is. It is straightforward to train my team members on this software. Compared to other property management software I have used, this is hands down the most user-friendly and contains the most features.
The major downside with Guesty is still the lack of phone or real-time support. We get an assigned staff member to help us with onboarding and ongoing operations, but sometimes you may have an issue that you need immediate help with. However, tech support responds fast enough via email most times. I hope they will add phone support in the future. Also, price-wise, they are on the high end of the spectrum.
Guesty is solving the problems of integrating with other software like priceLabs, rentals united and so forth. Also, it does a great job of capturing past guest data.
Unification of multiple platforms as well as automation that makes my life easier
Currently it is the cost as well as the lack of an investor portal
Guesty is in my opinion the best pms on the market today
I have been working with Guesy for a while now. I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. We appreciate our relationship with Guesty and hope they continue in the right direction.
We occasionally experience bugs or glitches when using the software however the customer support and development team are usually pretty quick to correct these errors.
The design of the software is quite intuitive, easy to use and comprehensive. I particularly appreciate the Automatic Messages which save us a lot of time, the smartphone application which allows the teams in the field to do their work well and the Yield management to manage my pricing very easily! The calendar and the Inbox are also very complete and make it very easy to update the information of each reservation.
Guesty is great at integrating multiple online platforms. The inbox, multi-calendar and marketing features are super useful and easy to read when managing multiple properties. The automated procedures (messaging, pricing, etc.) , customizable tools, and shareable calendars are great features as well.
Still working out the kinks at integrating Homeaway, but getting there.
Customer Support, Automatic Messages, tracking among multiple users and combining multiple sites into one nice platform.
- Listing site integration (airBnB) is robust. - The templates for the advanced direct booking website builder are fresh. - Multiple channels to communicate with guests including SMS - Flat booking fees for channel bookings vs % based
- The feature parity between MyVR (where I was a very happy and loyal customer for many years) and Guesty is really really poor. Out the box, Guesty's direct booking website builder is very limited. The new website builder doesn't offer feature parity to MyVR and is stupidly expensive for what it is - Basic things don't work (collecting payment for direct bookings) - Support is really average
Single pane of glass for managing all bookings. Aside I can't integrate with Vrbo or Tripadvisor as I don't own multiple properties. Not Guesty's issue as these are rules of the listing sites, but it negates the value of a PMS for a single property owner.