Healthie Pricing: $19.99 to $149.00/month

I did not like anything about this company. I have never had such a negative experience. I should bill them for all of the fustration. Use Simple Practice or Practice Better or even Quenza.

User beware! Be absolutely aware! I will never again use a service that does not allow me to delete my credit card information or cancel the service within the software. Imagine having a 14-day trial, finally having your data migrated over around day 12, and cancelling the software via portal communication day 13, only to learn day 15 that your trial was not cancelled in time because the company is based out of Europe, not the United States. And yes, I absolutely attempted to cancel the service on Day 13, which would have been their 14. But it was not "received" by them in time, which is part of the problem: they are slow. Not only this, but when I disputed the charge with my bank, the bank communicated with me that they used my log-in history to show I used the service after my trial. Logging in to ask where is my credit and using the service are two totally different things, for if I can only communicated to cancel my service through your portal, how else can I message you? I feel taken advantaged of and cheated. I cannot state what Healthie's intentions were, but I walked away feeling like my onboarding was so slow that they should have given me the benefit of the doubt, especially since I had not actually been able to utilize the service due to hurdle after hurdle. For me, Healthie is not user-friendly. Healthie even stated around Day 15/16, two-days into my paid subscription, that they will not give a refund once you have been charged. Wow . . . just wow!

They actually refused to help me. Now, as I complained during the trail that the migration was not occuring quickly enough, and I could not use key features, I did receive pages to read. I am fairly tech savvy. The solutions did not work, leaving me the impression that the softwar is a little buggy, at least at the time of my use. After they "had my money," I hit a stone wall, and they would not budge on my refund. I find it hard to believe that a business could hear that a customer could not even use the service functionally, meaning in a way to understand how to interact with my clients, yet the business keeps the money when the client is saying, "Thanks, but no thanks...I will take a refund, especially since I communicated early enough that I wanted to cancel the service."