Healthie Reviews: 4.1/5 — Solid Choice

Healthie does it all. I like the ease of scheduling, along with the chat feature.

A little improvement could be made with the viewing of the schedule

Healthie allows me extra time to concentrate on other office matters. The chat feature is excellent for accessible communication with patients.

Healthie app makes it easy for providers and clients to stay connected and communicate, even when they're on the go. Whether it's sending a message or scheduling an appointment, everything is just few taps away.

Of course no product or service is perfect so there may be minor issues or area's for improvement, overall, it seems that healthie is a useful and valuable tool for wellness

Healthie tracking tool allow us to monitor our progress and hold us accountable for our health and wellness goals. This also helps in loosing weight, manage chronic conditions, and make significant life changes.

The feature for clients to upload photos as well as indicate mood and healthiness, as well as integrate zoom for calls, and chat feature and ease of schedulnig clients.

The macro tracking isn't as user friendly and accurate as my fitness pal from what I have found.

An app and software to host and coach my clients through.

Not only is this user friendly for the practitioner but also for the patient/client. From the calendar to charting, the easy functionality is key for this product.

Honestly, the only thing I wish was a little easier in this program is the process of marking that an appointment has occurred. Right now it takes several steps to do so.

Connecting with patients and having a EMR that is easy to use. It's HIPAA compliant but still easy to use.

I love that Healthie is constantly taking product recommendations and implementing them really quickly. They are so interested in the user experience, and they really do listen to feedback.

Because it is a newer software, there are some improvements to be made in order to make it really comprehensive - but they are always working on making it better.

Client engagement, accountability, scheduling, billing - pretty much all the admin work! It's a huge time saver and really helps me to stay organized with managing my client load.

I love that you can do everything you basically need as a dietitian. You can run courses, you can do private practice, it's HIPAA compliant, you can do your charting in there, send forms for clients to sign off on, send and receive faxes, it has an APP that clients can log their meals in.

the only thing it's really missing is I wish it had nutritional analysis like myfitnesspal along with the journal. But otherwise it is really great.

organization, record keeping, scheduling, automation, and much more

Helps clients report things going on so their provider can review with them at their next appointment.

I can glitch at times and sometimes has unknown errors that randomly occur.

Healthie is a very user-friendly product for clients to use to help their providers have the insight to provide better care.

They have a good help section. They continually make updates to the product and ask for requests. Claims processing is easy.

As our practice grows, we need more that I am not sure they are going to develop.

THe biggest thing we needed it for was to keep everything in one central place- billing, chart notes, handouts, surveys, etc.

Healthie is convenient because it has payment integrations, forms, messaging features, runs insurance, and scheduling abilities, and it is HIPPA compliant. It is easy to keep patients organized

The user interface is a bit clunky, and it doesn't look great for the user. Patients cannot schedule appointments far in advance, there is a cap in how far they can schedule out, the customer service is subpar. My account manager was very unhelpful.

Patient check-ins, forms, messaging, payment processing.

This software is a game changer. It has helped with increasing our office's revenue as well as a huge time saver. It's sooo easy to use.

I would really like to see an easier way to integrate forms we use and upload into the software. This would increase ease of use for us.

I am able to reduce the amount of busywork I had to do on a day to day basis.

I did not like anything about this company. I have never had such a negative experience. I should bill them for all of the fustration. Use Simple Practice or Practice Better or even Quenza.

User beware! Be absolutely aware! I will never again use a service that does not allow me to delete my credit card information or cancel the service within the software. Imagine having a 14-day trial, finally having your data migrated over around day 12, and cancelling the software via portal communication day 13, only to learn day 15 that your trial was not cancelled in time because the company is based out of Europe, not the United States. And yes, I absolutely attempted to cancel the service on Day 13, which would have been their 14. But it was not "received" by them in time, which is part of the problem: they are slow. Not only this, but when I disputed the charge with my bank, the bank communicated with me that they used my log-in history to show I used the service after my trial. Logging in to ask where is my credit and using the service are two totally different things, for if I can only communicated to cancel my service through your portal, how else can I message you? I feel taken advantaged of and cheated. I cannot state what Healthie's intentions were, but I walked away feeling like my onboarding was so slow that they should have given me the benefit of the doubt, especially since I had not actually been able to utilize the service due to hurdle after hurdle. For me, Healthie is not user-friendly. Healthie even stated around Day 15/16, two-days into my paid subscription, that they will not give a refund once you have been charged. Wow . . . just wow!

They actually refused to help me. Now, as I complained during the trail that the migration was not occuring quickly enough, and I could not use key features, I did receive pages to read. I am fairly tech savvy. The solutions did not work, leaving me the impression that the softwar is a little buggy, at least at the time of my use. After they "had my money," I hit a stone wall, and they would not budge on my refund. I find it hard to believe that a business could hear that a customer could not even use the service functionally, meaning in a way to understand how to interact with my clients, yet the business keeps the money when the client is saying, "Thanks, but no thanks...I will take a refund, especially since I communicated early enough that I wanted to cancel the service."