I appreciate the software's effortless customization, particularly when it comes to managing contacts and setting up pipelines. It's remarkably user-friendly compared to other options on the market, and the value it provides is exceptional. The customer support is prompt and exceptionally friendly. Communicating with the Less Annoying staff is always a pleasure.
I desire the capability to seamlessly incorporate multiple calendars since I rely on using more than one. Unfortunately, due to the absence of this functionality, I refrain from utilizing this feature.
Managing various products across different companies is made much easier with the pipeline feature. It enables me to stay organized and stay updated on the next steps. I really appreciate it
The pipelines are 100% customizable to fit our business. The shared calendars make booking meetings with associates easy. LACRM has all the features we need without a huge price tag and with no hidden fees. Customer support is amazing!
Tasks and task assignment needs some beefing up. Add more features and more tracking. Assign to a 'team' not just an individual. Track who assigned the task and notify them of completion and/or status.
We are a very busy, very small HR firm. With 10 people going their different ways, it's nice to be able to see the status of each and every project. Things are falling through the cracks any longer!
This CRM is a gem. It is simple. Effective. Customized for you. And the price is right. Love it so much. Could not have grown my business without it.
Wish more client tasks and next dates were "drag and drop" on the calendar view.
Organization is key. They keep me on point, tell me when to do the next thing, and help me drip and follow up with clients. The best because it is so easy to use for sure.
Has all the basic features that a user would need to keep track of clients, tasks, To-do's, ability to log sent emails, notes and other CRM tasks. Customer service is very efficient and timely. LACRM gets back to me with answers to my questions or problems within 24 hours or less. Their monthly user fees are extremely reasonable compared to other available CRM programs, albeit LACRM has fewer features. Obviously, the more features there are, the higher the cost will be so for a basic+ CRM, LACRM is one of the best available.
These are my major negatives for LACRM: 1. Can't interface with Microsoft 365 Outlook email program so sent emails to a contact won't automatically be logged into the specific file. The user must either put in the email address that is coded for that particular user or "forward" the email back to LACRM so it will show up in the file. It's an extra step for the user to go thru 2. You cannot use LACRM to do "drip" email campaigns on an automated basis like some of the other CRM platforms available today. 3. You cannot run a universal search for specific "key words" that may show up in your notes when searching for a particular file. 4. There is no VOIP phone calling function if you wanted to call from your computer.
In my business, detailed notes of conversations, tasks to do and outcomes from those tasks, emails sent and other basic information retention duties are well executed by LACRM as I use their current iteration. It's very reassuring to be able to open up a client file and see all notes and information stored in the custom fields that LACRM enables the user to set up. Ease of finding information about a client is of paramount importance to my business and LACRM does a great job in this area.
Pricing and service far exceed anything I've used. LACRM squashes the financial industry CRM I used and does it at about 1/10th the price. Exceptional value!
I have yet to discover anything I dislike. I wish LACRM were directly compatible with iCloud. Life ain't perfect. LACRM is close.
I feel I have a better handle and control over my business using LACRM. It keeps me organized and in control.
I have been lucky enough to have been using Less Annoying CRM(LACRM) for 4 years. It offers our small business a lot for a very reasonable price. 1. It can be set up to send all your LACRM contacts to an iPhone. 2. Has lots of customization to collect the exact data you need. 3 Calendar integration. 4. Task lists and pipelines can all be color coded and customized. 5. Customizable dashboard is great. You can put the information you want onto your landing page with little ease. 6. Remote access from a phone and any other internet-connected pc. I find it vital for my work and would recommend it to anyone who is looking for a great CRM.
Some integration issues. It does not have some of the connectivity that some of the high-end CRM's offer. That being said it offers 95% of what significantly more expensive CRM's offer. The ease of customization makes any of these connectivity issues irrelevant.
It keeps my sales leads and follow-ups well organized. I mostly use it to keep my sales pipeline flowing smoothly. Tasks, follow-ups and sales reminders are all easy and customizable.
Easy to use. Less expensive than competitors. Great customer service
There is no downside for us and nothing more that we need at this stage
Keeping track of prospects and customers
What I like the best are: a) no annual fee, just a simple monthly payment, and it is a reasonable price b) LACRM helped me import my existing data c) all the features match my needs for a small team of people, although I am sure larger teams are good d) it is not annoying, it's simple and robust
I really cannot think of anything that is needed in LACRM, price and function are great. Maybe some editing of the standard forms.
database of customers and contacts collection of data from emails reminders sales pipelines increases my sales, especially when I am overloaded with following up with day to day business.