Less Annoying CRM is a popular customer relationship management solution deployed via the cloud and offers tailored configuration options for users. It’s an all-in-one platform that provides a big-picture overview of contact details, project data, and file management. It also offers applications for contact management and sales force automation. The dashboard is simple and straightforward and includes productivity tools that support lead tracking, note-taking, calendars, and task management.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
We have been using your solution since early summer and I want to let you know just how happy and impressed I am with both the solution, BUT especially your team. I'm in my early 60's, have owned a software company for 2 decades and have been in technology since graduating from college. I have NEVER worked with a more capable and positive team of professionals.
We use a different 3rd party email campaign solution and in the future it would be easier if this was already part of LACRM.
To better personalize our outbound customer emails we moved in-house with this effort and choose LACRM as a core tool. It allows us flexibility in managing our 22K name list. We use it for outbound sorting and logging of all customer/prospect correspondence.
The staff are the best! I get almost instant response to email questions. LACRM has great videos and learning tools. The product lives up to its name. I can use it with my computer and my smart phone, so I always have the information and reminders that I need.
There is nothing I seriously dislike. There are a few more advanced features, like auto-logging of phone calls, that might be nice. However, with advanced features come complexity, and annoyance. New features are added once in a while, and so far they have been logical and easy to use.
I am involved with multiple projects and advocacy efforts. LACRM lets me add custom labels to contacts to keep them organized, and lets me put them into separate or combined calendar views so that I never create a scheduling conflict. Put simply, it helps me never to drop the ball with respect to client interactions.
Ease of use! Every other CRM has been overdevloped to the point that I would have to learn a whole new "language" just to get the CRM to do anything. LACRM, is crisp, clean, straight-forward and easy to use - OUT OF THE BOX!
That they call it "Less Annoying... CRM" because it is the opposite.... but I get it... it's the irony of it all so it is memorable.
I don't need my CRM to do the back office heavy lifting, meaning in this day and age, my company provides an amazing back office to do all of my commissions, reporting, etc. I need my CRM to handle all of the relationship side of things and that is my biggest benefit. I am able to add contacts and companies quickly, like really quickly (poor grammar intentional) and add all the details about conversations and next steps.
LACRM is the definition of USER FRIENDLY
I'm hoping that it will soon integrate with quickbooks
I am able to keep track of all activity from phone calls, to actual emails in a clients profile being linked... I can task out things to do in the future and it will remind me on my workspace the day of.... it's automatic now, my Less Annoying CRM is the first thing I open when I start my date (even before my emails) and the last thing I review when I'm closing up.... not to mention it is my go to for any questions clients or employees may have on where I am with a certain client... Whats been happening... and whats next! I would not be able to survive without it!
Intuitive design means little to no learning curve. And it is inherently useful, easily becoming part of the process instead of an additional task.
Nothing we dislike, but looking forward to custom field enhancements and would like to be able to control display of some default fields and see tighter Outlook integration, but for off-the-shelf software these are exceedingly minor issues that in no way hamper productivity.
Cross-region standardization and reporting via share pipelines, cloud repository and excellent mobile interface translates into productive portability, something we had been sorely missing. Shared workspace represented by common task and activity areas means efficient dispersal of tasks and a good audit trail for follow up.
Easy to work with program. Has everything we needed for our business. Awesome customer service!!!
I would like to have different custom fields for each group
Keeping up to date information on all the businesses we work with
Great support Easy to use Great features
Sorry. Cannot really think on anything.
Keeping track of activities of remote staff and holding them accountable to their goals and objectives.
I LOVE the service and support from LACRM, & the system itself surpasses all expectations.
I don’t need 40 characters to express my dislikes with the product asI love it!
We had dropped leads, mis-communications with follow-ups, and our tracking system was a useless spreadsheet! With LACRM we have resolved all our lead and tracking issues.
From the initial contract with Less Annoying, complete satisfaction.
There is nothing I would change using this product.
Keeping on top of leads, receiving email reminders for tasks but most of all the interface is extremely user friendly. In the past, the huge expense associated with CRM's that had too many features and was time consuming to master, is now not an issue. The price is affordable and the customer support is the best I have come across.
There are several things I adore about this CRM. Firstly, it has an intuitive simplicity; I logged on and pretty much knew how to use it. When I did have questions, the customer service team have been responsive and super helpful and friendly.
I genuinely haven't encounteren anything that I didn't like .
I'm launching a new charity, and in the course of the last year, have had hundreds of conversations and this has helped me regain control of my relationships and workflow. It's also let me build pipelines at a self-defined level of sophistication.
Less Annoying CRM keeps me organized and lets me focus on my company. It was easy to learn and customer support answers questions quickly. You can have multiple calendars, all in one place which helps if you have more than one small business.
Nothing major. They are upgrading their mobile app and it will be smoother when that is finished.
I accomplish more in my day because all my information is in one place! No more post it notes or forgetting to follow through with someone. No more searching for info. It is all here!
Ease of use. Intuitive. Always available
ability to change priorities in pipeline
Managing winery events. Staying in touch with customers. Prospecting. Daily mgmt tasks
Easy to learn - easy to use - seamlessly integrates with my google calendar. And...if you ever need help - the support is super quick to respond and help!
There is nothing I don't like...this is the best ever. Between this system and One Note - I have gone completely paperless.
All the usual functions of a CRM but now that I'be integrated with my calendar and all my tasks...it is amazingly helpful in staying focused - getting things done faster and in the right order of priority. Love it.
Having someone there that can answer questions at the start
Had to switch to a google platform for my email account. I was going to have to do it anyway, it was just a genital nudge and worked out more than fine.
combining all my smaller data bases and having access to it all live time.
I like the fact that it is easy to log in and the price point is suitable for everyone
I like all functions . Sometimes I wish there was an easy way to have an automatic campaign once parameters are set
Ease of you and a record of all customers and clients
LACRM is the simplest and easiest CRM I have ever used. It allows me to do everything I want without being complex or annoying. I highly recommend it to everyone in sales and business
I wish it had more customization options. I love the custom fields
Business organization. I have all of my customers, for each business, on LACRM along with custom fields, groups, and pipelines. Everything stays super organized
Most CRM solutions are far too advanced for most small business entrepreneurs. Less Annoying CRM is perfect for people who lack the technical expertise required to use Salesforce but still want to keep track of their prospects and pipeline. The functions provided by LACRM are easy to understand, easy to use, and most importantly they work as described. Having a series of videos to teach users is extremely helpful.
I thought I would dislike being directly connected to outlook, but the ability to bcc LACRM works perfectly for my needs.
In the first three days using LACRM, I found a forgotten lead and sign him up as a client. The annual net revenue received from this client will pay for 50% of my annual LACRM expense.
The price is very reasonable, and their customer service has been very responsive and helpful.
I'm still learning the ins and outs, so I can't say. My next project is to send out a email blast. I hope they can help me do it.
From the moment my clients were transferred, I saw who's birthday is coming up and that was a huge plus. SUddenly reaching out to my clients isn't such a chore.
The ease of use. I researched and spent countless hours writing my own and it cowers to the flexibility and functions available with LACRM. For example, I submit webinars I want to attend in the calendar; get daily reminders of the day's activities - even when I am teaching a class.
I disliked the limited calendar functionality, The latest upgrade fixed all that - it is awesome.
Taking care of my customer base; calendar reminders and prospect follow up as well as personal notes about my students for future reference.
This CRM is less complicated and easy to work with, than any other CRM that I had reviewed. It was extremely affordable and didn't try to "up-sell" on basic everyday functionality that you need to effectively manage clients and communications.
Very little. If I had to pick, I personally would like to see the sub-calendars have a selectable option for me to choose whether to published the sub-calendar/s for other users in my organisation to see (or not).
1. We all know the schedule of the team on the road. 2. We all have very easy and quick access to the client details. 3. The client details and schedules are updated in real-time for all to see the latest info. 4. We don't lose leads or prospects any more. 5. Clients are much happier because we are much more responsive to their emails/requests.