Less Annoying CRM Reviews: 4.9/5 — Highly Rated

The customer service is the best I've ever seen. They'll send you a personalized video showing you how to do something - and the same day.

I don't like the part of the interface where hovering over a selection in the sidebar is different from when clicking on the sidebar. Maybe it just takes time to get used to.

Keeping my contacts organized and syncing to Mailchimp to send out newsletters.

GUI is intuitive, and in general, LACRM is user-friendly...even the invoice is automatically emailed to me, which simplifies my life.

Reporting is limited. Example: The main Opportunities report is not adjustable.

Freedom to export all of my data is refreshing. The Workspace keeps me focused, and the Calendar integration is easy.

It is simple, intuitive and affordable! It provides a platform to keep all your customer communication, details and follow-up.

Nothing, no issues I can think of currently.

Providing me with an excellent tool to track customers. They are quick to respond and train if needed. Very pleased with the service!

Easy to navigate, great support is available from the team and their communication is excellent and it is very affordable.

I haven't found anything I dislike, it is a great system.

I have all our business contacts etc in one place, which has helped us be so much more organised than before we found LACRM. A great benefit to my business is I can save PDF's into the CRM which for us is a one-stop shop for all our information.

The Simplicity and their updating. The system is fast and efficient.

Nothing really...they know what they're doing.

Lead follow-up notification is my favorite part.

The most helpful is being able to export your leads to the CRM pretty seamlessly. I also love the cost, especially being a new business.

There is nothing that I can think of as of right now.

I don't know of any problems less annoying crm is solvings

It's simple, intuitive, and offers plenty of help.

Nothing really, but the interface is a little visually clunky.

Centralized location for all client information.

LACRM offers th perfect amount of features that I need to run my business and it's SUPER affordable!

I don't have anything to report on this one.

It's helping me with following up with existing clients and prospective clients. Scheduling task is by far my favorite feature.

Easy to use. Easy to set up. Inutitive. Fast

Can't sort activity types. That would make it more useable.

Helps me organize my contacts and outreach.

LACRM is most useful for organizing our customer information, jobs, and notes, as well as maintaining our daily schedule.

My primary want would be to make all terms, numbers, phrases, etc. searchable.

LACRM is the conduit through which our day-to-day operations flow. Without it, things would be chaotic.

It is very easy to use. I like that it keeps track of contacts so I never misplace them.

Nothing. I would recommend the program to other companies.

It's my own online calendar and reminds me of appointments and tasks.

How seamless it connects to my work gmail, and how wonderful, simple and logical the dashboard is. So many little features make so much sense. I've tried Salesforce and my own company's free in-house crm, but nothing compares to the awesomeness of LACRM.

I honestly can't think of anything I dislike.

Keeping my pipline clear and reminding me that "Fortune is in the follow-up!"

They are constantly upgrading and adding new options. Being able to download my contacts on demand is a big help.

The only thing I would like to have is the ability to upload content from an excel sheet that merges to existing contacts in the CRM.

They are great people to deal with and constantly upgrading. They solve problems I didn't even know I had.

I like the simplicity and ease of use. My overall experience with lacrm has been exceptional. It's easy to implement, maintain and teach others to use. It's affordable, straightforward- I can easily pull reports and customize what I need to track.

I can't think of anything I don't like. It has all of the features that I need- for our small firm.

Sales- lead management.

Less Annoying is intuitive. We love that it's easy to learn for new and existing employees and we can customize pipelines to really fit what we need for our business. Plus, we refer all of our cdfa's to use Less Annoying for their divorce practices.

Well, so far we haven't come across anything we do not like about Less Annoying. Our experience has been very positive all around.

It helps us take the guesswork out of what cases are pending, closed, or where they are in the process and we can run reports specifically for each pipeline.

I like how easy the system is to learn and use. Very great system in place.

So far there is nothing I dislike. Everything has worked up to my standards thus far.

The CRM is allowing me to keep track of all the information I need to keep track of for my business. Organization is key in running a successful business and Less Annoying CRM is doing just that.

Easy to use their platform. Consistent in their pricing over the years.

They are a pleasure to work with. I don't dislike anything.

Keeps track of all of our past customers.

My business provides services that are high ticket ítems and it is extremely hard to sell. When you do sell, it's easy to forget the growth potential via nurturing techniques and follow ups for increased referrals. LACRM gives me a place to write things down so my team can see that there is always something we can be doing, like following up with customers and potential customers.

I am looking forward to the day that we can integrate pictures and geotagging. I really can't say I don't like anything because LACRM is very customizable and easy to use.

Customer organization. LACRM is helping us organize our lead flow for increased sales and operational efficiency across the different team roles.

I have been able to branch out to enjoy the use of the pipelines and groups.

I wish there was a way (and there might be) to have my groups highlighted in my workspace.

Less Annoying CRM is helping our business organize our prospective client base in particular. We have been able to break down our prospects with groups and fields and can keep track of in what ways we keep contact with them.

LACRM is so easy to learn I was able to understand it myself within just a few days of the trial period. From there, I still had time to add on my team and have them test and learn the system before we even had to make our first payment. I loved this aspect because it allowed us all to be comfortable with the system and begin integrating it into our daily operations right away. When LACRM says that there are really no tricks or hoops to jump through, they mean it, the system is easy to understand, and the team is super helpful if/when you need them!

There is not anything that I dislike about LACRM since it functions exactly as I intended it to for my company. We are a smaller business but have fast growth, and the CRM has been able to keep up with us, no problem. If there is something that you dislike, you can easily reach out to the team and let them know.

I handle a lot of documents for our clients, and there is a lot of manual data that I was keeping track of in hundreds of file folders. With LACRM, I am able to back up all of these documents and easily attach them to our clients so anyone in my department can access required documents without having to fuss over the files or worry about losing the physical documents. The ability to attach an unlimited number of records to a client or company has been hugely beneficial to our organization and efficiency.

Someone is always available to help answer questions.... although once you get started..... there are hardly any questions.

Lack of an easy-to-use Find feature. For example, I have scheduled our forklift to be serviced 3x per year. But.... I forgot when I had scheduled it for.... And.... it took some looking to find the event (end of February, end of June and end of October)

Besides calendar and scheduling, we use the Groupsin the Contact Manager to organize our routes.

The daily reminders and task reports. The reminder emails for meetings

I have no dislikes. The system is doing what I require from it

reminders of tasks to do

Onboarding is awesome. They have training chunked out nicely plus you have access to live people for assistance. These are professionals who do far more than regurgitate talking points. They work through solutions with you. The interface itself is easy and intuitive. You can create groups, which is similar to tagging in other CRM solutions. You have the ability to add custom fields, which allows for a high level of customization. The pipeline also allows for additional custom fields and as many steps as you need for your sales process. I love how simple it is to customize the pipeline, yet the overall structure is still easy to use.

My biggest complaint is that you must use PieSync to integrate with any email autoresponder other than MailChimp. Unfortunately PieSync is more limited than Zapier, as well as not having a free level.

I've tried a variety of solutions before sticking with LACRM. The solution is dead simple to use. I can very easily find my contacts, sort them, and keep track of communications. The pipeline tool is easy and forced me to think through the different stages.

It's completely customisable, we are a professional consultancy and sales is a dirty word, we are able to change the language to suit our environment and still demonstrate a pipeline. It's very intuitive so you don't need additional resource to make it work for you.

No downsides. I would like to be able to download email addresses of linked people to a project.

It's allowing us to gather information on proposals and projects at source enabling us to develop project experience lists really easily. This has historically been a real pain to retrospectively gather information on something that has passed. It allows everyone to see the value of the information they have been asked to put in.

Simple to use, doesn't waste time with useless features like so many CRMs

I wish it had a re-occurring task function and was better on mobile

It keeps me as a salesperson organized and on top of my tasks, and it doesn't bog me down with a bunch of useless features like so many other CRMs.

Less Annoying CRM is simple and straighforward. While we have dealt with many CRMs in 25 years of sales management, LACRM provides the most straight forward, accessable platform we have seen. The customization options make it fit our business and our sales reps find it easy to access and execute on a daily basis. This CRM helps us run our business; it does not make us a servant to the system. It provides the tools we need to have visibility and make smart, quick decisions on projects and track our progress. Given today's market, speed to close is a priority. This system gives us the information in a concise view that makes moving forward the best option.

Having reports easier to access would be a benefit. While we customize the fields, likely making the reports more difficult to gather, if there was a way to pull information in a more concise manner that would beneficial.

We are able to make decisions quickly on a project by project basis. With other CRMs, there were so many moving parts. There is such a thing as too much information and having sales reps complete so much detail with no real payback was frustrating. Sales reps would lose engagement as opposed to knowing that their entries were useful and have impact on daily basis. With LACRM, we have a system that provides the high level metrics we need to undertand how to move forward quickly. Our sales reps see immediate impact on their bottom line. Their engagment with the tool shows results. Ultimately sales reps execute what they get paid for and this tool can provide that incentive.

Ease of use. A strong tool for my employees

Calendar is a little hard to use when at end of the month projecting into the next month

Several! First, it helps us track our sales better and return calls as needed. Second, it helps me track the work progress of others

The ease of navigation. The ability to create your own subsections, making the database personal and extra functional. Linking Calendars and addresses. Love it!

Trying to remember where the different sections are to make the changes. There isn't really anything I don't like about LACRM

No issues at present. I did have a calendar issue some time back and they worked on a solution which was tailored to me and made it all work!

I do believe that I would be lost trying to track my database without Less Annoying. It is the easiest way to categorize Sellers/Buyers/Leads/Registered and Non. Seems to have an endless capacity for data and is always lightning fast.

There is nothing that I dislike about the product, everything functions well.

Less Annoying maintains an accurate profile of clients and an up-to-date record of communication. Copy and paste as much information and as quickly as I can enter it into the CRM

I come from a background of CRM's that end up being binned after two months because you need a degree to work it and a master's to keep in the loop and stay on top of it - with LACRM it is really easy Like everybody else says - yes the support is better than any other system I have been involved with calls and emails get answered - I'm in the UK and if I leave an email in the evening there is always an answer in the morning!

The name - Less Annoying CRM is kinda corny but I suppose it's true, I would go all out for the Brand LACRM Feedback tools and stats could be added The fact that I couldn't find a referral link anywhere to get an extra month free - so here is one https://account.lessannoyingcrm.com/invite/B71AC

Keeping track of multiple pipelines at different stages and helping to keep customers real and as individuals not just another number - as well as making certain opportunities arent missed