Less Annoying CRM Reviews: 4.9/5 — Highly Rated

I've worked for mid to large-sized companies in the past. My current position is in a smaller organization that does not need a lot of sophisticated bells and whistles. If you are self-employed or a small business owner, I highly recommend LessAnnoyingCRM because of its simplicity and easy-to-use interface. It still is customizable, but it is not designed to slow you down. Getting through each business day should not require you to learn a multitude of features or the hundreds of ways to generate reports, wasting valuable time. LessAnnoyingCRM is simple, integrated, and focused, allowing you to access your needed information quickly and easily. From my first experience using a CRM with Act! for Windows 1.1 in 1993 to today, take it from me, LessAnnoyingCRM is a fantastic tool to use for your business!

Make pipelines re-assignable/transferable to a different contact if the individual leaves the organization. Otherwise, there is really nothing to complain about.

We are solving accountability and tracking problems. The benefits are a recorded history with each active client, scheduling conflicts are avoided, and reporting to management is much easier to analyze,

The personal attention and prompt responses to emails are like gold for me. The program itself is very easy to set up and use. When I left a non-profit company, we were on our third CRM that was very expensive and non-user friendly. In my own business now, LACRM is the best of all of them, at a fraction of what we were paying for the others.

There is nothing to dislike with LACRM. Even when a feature was not available, they sent out a notification later that they had developed it.

Tracking different types of individuals and groups is crucial to my business. LACRM has made the process simple and robust at the same time. As a board member for a new non-profit, I recommended LACRM for their first CRM to organize their constituents and donors. This alone has improved their outreach tremendously.

The ease of use is the most appealing part of LACRM. The developers have put in a great deal of thought.

There is no part of LACRM that I am unhappy about.

I can manage relationships with over 1,000 suppliers, clients & prospects.

We looked for some time to find just this. We used a CRM for 15 years and had to switch. The customer service is UNMATCHED! Unmatched! We tried to talk to other CRM company's. Took 3-4 days for email reply. Chat's were decent. LACRM watch all emails and reply in no time.

Very tiny thing, tiny. I would like to see color coded calendar for other users.

A simple way to keep basic info on our clients, a good calendar, and a task list. It is 95% super.

The multiple features and integrability.

Sometimes it can be difficult to run reports by finding the right path

Keeping up with grants, donations, interactions, communication and marketing

I like several things about LACRM. 1. It's incredibly easy to use. Any CRM system should be simple and intuitive. LAC (as we call it), is easy to use. I have most of my team using it consistently right out of the gate. 2. It's mobile. It's nearly 2020. A CRM that can't be used and updated on the fly isn't worth much. I'm out of the office, and being able to have my team use the software from an apple or android system is critical to getting the data we need. 3. The tech support from LAC is outstanding. We get a real person with a real answer very quickly when we call. 4. At $10/mo per user, it's the least expensive, most effective software available. I've paid a lot more and gotten a lot less. I don't need a "Robust" system. I need simple and effective. LAC provides that for me and my team. 5. They provide a forum to receive feedback from me. That allows me to send suggestions for improvement and I always get a response from the team.

I'm hoping the team includes more functions for better reporting in the near future.

We can track, in real time, our business development efforts with current and prospective clients.

Customer Service is the best. Always able to get help if needed.

Sometimes sorting is a little hard, but it could be user error also.

Tracking who is talking to what customer and noting conversations. We also track what paper work we are sending the customer so we do not repeat or if the lose it, we can resend it.

Usability while being adequately incredible to take care of business. This implied the item was being used that very day contacts began to be transferred.

Our central lament was investing an excessive amount of energy assessing the extensive rundown of elective choices. I comprehend the organization is dealing with this improvement

I can do designated promoting significantly more adequately now. I love the errand segment that makes me aware of what I really want to do.

The simplicity and design allow you to focus on the data you are trying to track in a CRM. You do not need endless training to make the solution work for your office regardless of industry. Less Annoying CRM is not focused on how you should run your business but provides basics to allow you to run your business well.

The layout of archived pipelines. Closed pipelines can lengthen a contact and you have to scroll down to find the notes. This is very minor but the only thing I could think of off the top of my head as a dislike. LACRM does a fantastic job of keeping the product open for multiple industries but it could cause loopholes in tracking specific industry needs.

Client contact information. Tracking data across multiple product lines in one location with a standard across the products. These benefits have reduced operational time and has increased the speed at which customer service requests are communicated and completed.

Customer support is fabulous. Phone calls answered immediately or call back within 20 minutes. Email answered immediately.

I can't think of anything I dislike. I've used it for over five years, and they've made enhancements to the program that overcame any concerns I had.

Ability to track all communications with clients and prospects easily in one record, attaching pertinent files and documents as needed.