Less Annoying CRM Reviews: 4.9/5 — Highly Rated

the support is top of the line, quick, easy to talk to, and always gets back to me in a timely manner

couple of reports I was trying to do but can't. They always gave me a workaround that helped me resolve my issue

creating a customer database with a history of contacts and automatically posting emials to account so I don't have to

Pipeline features are very user friendly

I must say there is very little I don't like.

It help our company to co-ordinate our rep on the road with our in house staff with our client base.

This CRM is new to our company and we have found it to be easy and efficient to work with. If there are any questions the team at LACRM is there to help.

I have not found anything so far that is an issue.

The CRM communicates with the sales team in our company.

Less Annoying CRM is an incredibly easy to use, yet sophisticated platform with many functions that have helped me be more efficient and organized with my book of business. The staff has always been accessible for questions and have provided very prompt and clear guidance.

I have been using LACRM for about 4 months -- so far, there has been nothing I dislike!

I no longer have to manage a messy spreadsheet, I have (finally) migrated to using an electronic calendar, and all of my client materials are now stored within the CRM (vs paper files!). In sum, LACRM has simplified my life.

We will never consider using another CRM! LACRM is our main communication hub for the company. The customer support is extraordinary. LACRM team members are there to assist our company in the best possible ways. Also, the system is very easy to learn and understand. It will work for any company. We could not have done this well without LACRM. Everyone here at Amexem & Associates says "LACRM ROCK!" Keep up the excellent work! Thanks Paradigm Plus Consulting Acting Manager for Amexem & Associates

We have NO dislikes! How can we when the entire team loves LACRM.

We are jogging multiple States and hundreds of counties, not to mention thousands of potential client on a daily basis. Without LACRM, it would be totally impossible.

Very easy to upload my customer database via an Excel spreadsheet. This was important as I have a couple of thousand contacts and did not want to have to manually sort and upload this list

The system works great, so nothing negative to report. All works as designed.

Keeps a log of the emails I send forever, unlike my business system which deletes emails after six months (the company set up system). Easy to sort/find previous emails, which can then be used for reference.

I love how user friendly this software is. I'm the sole proprietor of a small business. I don't have an IT department, so it was extremely important for me to find a case management system that was easy to use. It's also highly customizable. I was able to easily create fields that captured the exact information that I need from my clients. Customer service is excellent. Whenever I have questions, they are answered in a prompt and courteous manner by very knowledgeable staff members. Finally, you can't beat the price! That's originally what drew me to LACRM. I'm a small business owner and do not have tons of money to spend on expensive case management systems. It's incredible what you get for the price. I would highly recommend LACRM.

Nothing really. However, if i could make a suggestion. I would like to see more task functions, like repeating tasks or tasks that generate other tasks. This is just a wish list.

The reports and pipelines are really helpful. It keeps everything very streamlined for me.

LACRM is simple enough in design and function that any small business or consultant can get rapidly get to work. The online help is great and I appreciated the conversations I had with support (actual people no less). That early support was all I needed. I've used Salesforce and Hubspot but one is too complex and the other is too limited without paying for multiple upgrades.

It would be nice to do calls from LACRM. The integration with Mailchimp could be a bit more robust. Mailchimp gets cranky ever one in awhile.

As an executive coach building a new practice I reach out to many hundreds of executives to find the right person for my Vistage Group. This would process would not be possible without LACRM! The ROI is terrific.

Simple to use - simple to integrate - cheap in comparison for what it can do

Can be a bit clunky until you get your head around it

Have been able to track conversations and email integration and easier to follow up woth prospects

The business growth factor of all truly good businesses... excellent customer service.

When I chose LA CRM, it was because I was looking for "The Good." Less Annoying offers just that!

LA provides added value in remaining organized, and with necessary tools designed to further business growth.

Helps to keep me organized and in contact with all my accounts on schedule.

No complaints. Works great for what I need it for.

Keeping on schedule with reminders to reach out to my contacts is the biggest, easiest perk for me.

This is a simple tool to use but very effective. I love the email reminders for appointments. Sometimes when I get busy I don't remember to remind my boss of his appointments. Now I don't have to!

I have yet to find a downside to using LACRM. It really is Less Annoying.

I no longer am scrambling to find notes on customers when they call. I can pull up their name and our conversations are all in one place.

The flexibility of being able to set-up as many pipelines as I choose for whatever purpose I choose...and they all report. It is unique in that aspect.

It would be really good if it interfaced with a greater variety of auto-responders, leaning toward eCommerce.

Tracking a variety of steps through many stages of client and supplier acquisition. it is just so easy to manage with its flexibility.

LACRM keeps our team organized & focused. It is user-friendly with tutorial videos. The custom fields & filter tools are a gem. Expert service w/o additional fee.

There are no downsides to LACRM. Its team lives up to its mission and has excellent technical and customer service!

LACRM is helping us keep track of 500 prospects and the pipeline helps us track the status and our progress. LACRM is like an intelligent tickler system to keep our tasks on track.

The functionality for Small Business and the ease to access someone when you need them.

I don't know that I dislike anything. The CRM might not work with large business.

I have been able to keep up with all the follow ups with existing clients and the new clients we are working. It is also very easy to add an additional user.

Simple and the excellent customer service

I can't send campaigns from the software

Love the way is customizable

Easily customizable and integrates exceptionally with email

I can't think of any downsides to using this CRM

One depository for customer information. I am more efficient and can keep track of any details I want or need.

As a marketer and publicist, I like that LACRM is a solid database for contact management. I have been doing this for thirty years and I swear my best cms were the first ones I used touch base pro and act--we tried to so many that either clunky or focusing on sales, we were so happy to find and use LACRM. It's just a solid straightforward system. It's also very affordable and we are an independent company.

There's a few quirks to get used to. It can be hard to find the categories I created. But that is a small gripe. A phone app would be nice.

As a book publisher we finally have one digital Rolodex for près, library and store contacts.

The beauty of this system is its simplicity and ease of use. It has a fantastic price, amazing customer service and revolutionized our business. We simply love it!

There is nothing we dislike about it and we have tried several CRM systems to test it back to back. Maybe introduce some chart features?

Using LACRM has meant the end of keeping so many Excel spreadsheets with customer info that were very quickly out of date. The ability to keep track of email conversations in one place.

I have worked with many different CRM systems, and Less Annoying CRM is by far the best system I have ever used. It's very simple, I love how you can easily create reports using the drop down menus or by simply clicking on a hyper link, everything is displayed right there on your workspace page for you, you can easily go into each customer and see everything you need to stay up to date. I highly recommend this and hey have an amazing team of people behind the system too.

I have yet to find anything I dislike about this system. It truly is the best!

The benefits I have realized is that you have everything in one place. Most systems have different areas you have to search within regarding a client, but with Less Annoying it all stays on the clients main page which means far less clicks and searching.

Easy to use CRM that helps keep you organized while growing your business!

They're working on a way to retrieve deleted contacts if they resurface.

Helps keep me on track and stay productive.

The Less Annoying CRM is a refreshing change to over-complicated, difficult to use, and expensive CRMs. I have tried most other CRMs and for small businesses, LACRM is the very best I have found. It doesn't take long to set up, you don't have to be a programmer to get it to work, and it does all the main functions of the very expensive and complex CRMs on the market. The bottom line is that LACRM actually helps you work on your business and not have to spend all your time working on your CRM.

I would like to see the LACRM integrate directly with my O365 Outlook emails. Getting this to work is clunky, although there is a way to do it.

I can keep track of contacts, create pipeline processes for sales and service delivery, and I can get reports easily and quickly. There are several ways to connect records through different types of Groups and Tags as well as directly with one another. It was easy to upload lists of contacts into the LACRM without having to manually type them in.

It's a simple program with an easy learning curve. It keeps me focused on my daily tasks. I like the syncing with my Gmail, the sales pipeline and the ease to take actions such as tasks, events, merge

It does not store SMS messages. Or give me the ability to create reports for easy viewing. Such as a Task report where I can rate the importance and create my own columns. But then that makes the program more difficult to use to set these up.

I use my CRM to track all communications, I copy the SMS and put it as a note, I follow the company and the contacts. I use the events which sync with my Goggle calendar and Calendly

When it comes to CRM, there are many tools but all are very costly. for small enterprises, license cost is too high but for medium organizations and small organisations,this is the best tool as it has all basic CRM functionality.some OOB functionality like uploading files for each future leads make it less stress as we don't have to search our email to find lead requirement.

Faced issue while integrating it will mail client like outlook. some graphs and reporting feature with custom definitions is also lacking but with a cheap price, it is worth it to make some adjustments as it is not hampering so much.

it is very easy to configure and set up as compared to other larger CRMs.we can avoid conflicts between multiple clients(leads) while scheduling calls and agendas.

We have been using LACRM for over eight years now and still think it is the best and most easy-to-use CRM for small and midsize businesses in the market. We think the internal structure of the fields and how the workflows are organized for the user are outstanding, logical, and optimized for fast use. The LACRM creators are excellent thinkers. They created a practical product with the user in mind.

Because of the simplicity and ease of use some features found in more complex systems such us complex graphics and impressive reports are absent but not really missed by us. We still get all the data and info we want. Because export into Excel is built-in, indepth data analysis is not a problem.

LACRM is very easy to use and very agile, avoiding the complexities of larger CRMs. It is ideal for teams that have to work very fast and have no time to waste. We love the customizable fields and how easily we can create workflows. We are not only using it to manage our contact database and for the lead pipelines but also built our internal "Wikipedia" product and tech knowledge base into it so our team can find help fast when searching for keywords.

I love all that this tool offers ad the minimum subscription required to access it all. I also LOVE Less Annoying customer service.

The biggest thing, which isn't huge because I only have 300 contacts at this point...is lack of integration with Constant Contact. :)

I have access to another CRM, but it is thorough in what it offers. I love that I can keep accurate records and attach files to each customer's profile and that my emails to my clients are BCC'd to their profile.

In past vacations, I worked with numerous massive information bases for large organizations, and generally, I could get different specially appointed reports to suit my requirements. Convenience while being adequately strong to take care of business.

It doesn't have its specialist email organization worked in. I comprehend the organization is dealing with this improvement.

I can do designated showcasing significantly more actually now. Also, it's amusing to do this is because it's so natural to achieve. It tracks what and when, and how I interface with my possibilities and clients while keeping what they have purchased and what their inclinations are across the board place.

Hands-on deck, with Less Annoying the best customer hands-on direct customer service and affordable particularly for those business consultants that work independently.

There is nothing to dislike; Less Annoying will assist you will help with outlaying the type of CRM system you want and if Less Annoying is not able to deliver on a particular component i.e telephone direct from CRM Less Annoying will consult how best to work with the CRM to achieve your objective without having to remove yourself from Less Annoying

The problem of moving from an old filing customer system to a more advanced customer management system. Once completed I will be able to generate more business with the existing clients than I have in the past but you have to put the work in first to get organized and prepared for the increased organic business from existing files.

Pricing User interface Customer service Customization

Lags where you reach a ceterain level of storage.

storing business contacts and interactions

I love this program. It's easy to use and has many options to customize the program to fit your needs. I like that I can upload attachments to each contact in my pipeline as needed to keep track of my progress.

I'm still looking into a way to sync my Outlook contacts with my LACRM, so I don't have to do double work to add a new Contact to both the CRM and my Outlook.

With the other CRM programs I had in the past, there was no way to upload attachments to contacts within my pipeline. I had to have a CRM program for my pipeline and a separate file within Office to keep all the printouts or brochures I emailed to my prospects. I no longer have to do this. I now have one location for everything associated with my pipeline.