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Get your software working together, automatically.
4.5
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Zapier Reviews & Product Details

Zapier Overview
What is Zapier?

Zapier is a cloud-based integration platform that enables users to automate workflows by connecting their favorite apps and services, streamlining data exchange and task execution without the need for manual intervention. With its user-friendly interface, Zapier allows the creation of automated sequences, known as Zaps, which trigger actions across different applications based on specific conditions or events. This innovative tool supports thousands of apps, ranging from project management and marketing to finance and customer support, facilitating seamless interconnectivity and boosting productivity across various business processes. Zapier empowers users to customize their automation needs, making it a versatile solution for enhancing efficiency in digital workspaces.

Zapier Categories on Findstack
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Crevio
Sponsored
5.0

( 1 )

$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
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Zapier Product Details
Capabilities
AI
API
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Small Business
Mid Market
Freelancer
Enterprise
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based
Support Chat, Email/Help Desk, Knowledge Base
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Languages English
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 19, 2025
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1,229 Zapier Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Feb 02, 2024
 Source
Overall Rating:
5.0
FH
Frank H.
Business Services / Project Manager
Share
"Zapier enabled interfacing ServiceNow with ConnectWise PSA, meeting the specific need of a client!"
What do you like best about Zapier?

The product is robust and reliable, with excellent support available and an extensive knowledge base.

What do you dislike about Zapier?

Support, while very, very good, is not as timely as one might wish.

What problems is Zapier solving and how is that benefiting you?

Enabling users of ServiceNow to have their Requests and Incidents handled by MSP that uses ConnectWise PSA internally.

Small Business (50 or fewer emp.)
Feb 01, 2024
 Source
Overall Rating:
5.0
Michael F. avatar
Michael F.
Virtual Assistant
Share
"Zapier, the best tool to tool connection"
What do you like best about Zapier?

Zapier is so essential in my work. The ability to connect different tool and extract and acquire data. Very useful in my automations.

What do you dislike about Zapier?

There are some limitation when gathering a data, but very minimal.

What problems is Zapier solving and how is that benefiting you?

Zapier solve my automation of data from my typeform to other tools.

Mid Market (51-1000 emp.)
Jan 30, 2024
 Source
Overall Rating:
5.0
AK
Athul K.
Founder
Share
"Easiest way to integrate different services"
What do you like best about Zapier?

Zapier helps to integrate different webservices and automate process without much code. Zapier have integrations with few thousands services and connecting your applications with zapier is easy. It can save a lot of time by using zapier instead of building inhouse integration. Building zapier integration is more than enough to connect with many service.

What do you dislike about Zapier?

There will be occational downtime on fetching things, and may not be suitable for mission critical services.

What problems is Zapier solving and how is that benefiting you?

Zapier helps you to integrate your product with 6000+ apps, we only have to build one integration with zapier. It saves a lot of effort and reliable results.

Small Business (50 or fewer emp.)
Jan 30, 2024
 Source
Overall Rating:
5.0
SB
Stef B.
Sole Proprietor
Share
"Put your data on Auto-Pilot"
What do you like best about Zapier?

Zapier allows a small business owner to operate on a large scale. Automating busy waork, making your data instantly useful on a number of platforms and keeping your organizations backend running smoothly. The automations are easy to set up. The sheer amount of connection available makes it rare that you can't find a "ZAP" that works for you. For real estate when time is of the essence, I like knowing my clients and collegues get a response in a timely manner even when I'm unavaialble. My data being sent to multiple platforms saves me a great deal of time and expense that would normally require staff. Once you set up a good set of automations, your time can be better put to use on more complex office processes. Currently, we use Zapier with Grist Spreadsheets via webhook to update our dashboards, agent profiles, and CRM. Zapier has an email parser that allows incoming emails from our Tripetto Forms to be scanned, parsed and added to our database automatcally.

What do you dislike about Zapier?

Currently, I don't have any dislikes. The price is comprable for what you get. Free tier is generous. And I find the offerings to be abundant.

What problems is Zapier solving and how is that benefiting you?

Zapier allows one person to act like a full administrative team. If you really take the time to thoughtfully create your zaps and workflows you can get a lot of productivty handled with minimal effort. I no longer have to deal with writing documents with automatic merges. setting up your triggers gives you a way to respond to clients and teammate instantly. This includes texting as well as email. Previously, Zapier was used to update our Wordpress website by keeping the real estate data on the homepages dynamic.

Mid Market (51-1000 emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
IG
Israel G.
Founder
Share
"Great solution for integration"
What do you like best about Zapier?

It allows us to integrate several external platforms to successfully automate diverse workflows. Very ease to use, no need to have a very strong programming background.

What do you dislike about Zapier?

The trial only allows 100 records per month, so if you need at least 101 you need to invest a little bit of additional money.

What problems is Zapier solving and how is that benefiting you?

Integrate a survey platform into our Customer Success platform to record responses and execute workflows.

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
DP
Derrick P.
Founder
Share
"One of the best apps out there!"
What do you like best about Zapier?

I absolutely love this service! It is amazing. You can pretty much program any flows you want to accomplish a task. For example I connect it to my shopify acocunt and when a customer purchases it I can have it automatically do all the fulfillment on it's own. I also have the ability for it to provide licenses to my customers automatically and sign them up for things. It has discord integration as well! There is SOOOOOOOO many uses for this. It is one, or the best, service I have ever seen! Their customer support is also amazing. They will help you get setup so easily.

What do you dislike about Zapier?

It can be a little wonky and slow but you get used to it. Also, it is a little expensive but not terrible.

What problems is Zapier solving and how is that benefiting you?

Eveyrthing! I do not have to worry about automating my business and customer purchases. I am a software developer and this makes is so easy omg!

Small Business (50 or fewer emp.)
Jan 18, 2024
 Source
Overall Rating:
5.0
Iceal G. avatar
Iceal G.
Crm Automation Specialist
Share
"Zapier is the easiest automation tool I've used in my life!"
What do you like best about Zapier?

What I love about Zapier are its simplicity to use, a wide range of apps to use and integrate, and bountiful helpful docs and community you can count on. Their support is superb, the last time I emailed them they were very responsive to my bug inquiry.

What do you dislike about Zapier?

There's not much I dislike about Zapier, it has all of what I need actually. The built-in tools such as formatting, coding, filtering, and delay. For paths, I think they only have a limit of 10 paths that you can use. Although you can message them to increase you might need to provide some context and sample of your automation, that's what I learned from them. I was using Path for my client's automation and luckily our usage of paths is not yet limited.

What problems is Zapier solving and how is that benefiting you?

Mostly tedious tasks from my clients, finding a way to connect two apps using custom coding and API's to achieve a more custom flow from their business flow.

Small Business (50 or fewer emp.)
Jan 18, 2024
 Source
Overall Rating:
5.0
LR
Luisa R.
Founder
Share
"Automation made easy"
What do you like best about Zapier?

I love their new AI feature, makes it easier to navigate. It helps connect online platforms in a simple, user friendly space

What do you dislike about Zapier?

Instructions for beginners are not clear, you need to play around with the site a bit to set up everything properly

What problems is Zapier solving and how is that benefiting you?

It's helped me connect lead connector with FB forms when there's a bug inside the lead connector platform, as well as optimize active campaign use.

Small Business (50 or fewer emp.)
Jan 17, 2024
 Source
Overall Rating:
5.0
JA
Jamie A.
Founder
Share
"zapeier 5 stars"
What do you like best about Zapier?

easy to connect with botpress and zapier

What do you dislike about Zapier?

i wish it had more apps to connect but it has over 5000

What problems is Zapier solving and how is that benefiting you?

helped be automate gmail and google sheet

Small Business (50 or fewer emp.)
Jan 16, 2024
 Source
Overall Rating:
5.0
Angie M. avatar
Angie M.
Business Owner/Mentor
Share
"Love Zapier!"
What do you like best about Zapier?

Easy of use! Zapier is so easy to use and helps to connect all the systems required to run a business.

What do you dislike about Zapier?

Sometimes some application connections can be a bit complicated to create

What problems is Zapier solving and how is that benefiting you?

Zapier helps to streamline and automate my entire business. Allowing me to focus on my clients and business growth