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Zapier
Get your software working together, automatically.
4.5
(1,229)
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Zapier Reviews & Product Details

Zapier Overview
What is Zapier?

Zapier is a cloud-based integration platform that enables users to automate workflows by connecting their favorite apps and services, streamlining data exchange and task execution without the need for manual intervention. With its user-friendly interface, Zapier allows the creation of automated sequences, known as Zaps, which trigger actions across different applications based on specific conditions or events. This innovative tool supports thousands of apps, ranging from project management and marketing to finance and customer support, facilitating seamless interconnectivity and boosting productivity across various business processes. Zapier empowers users to customize their automation needs, making it a versatile solution for enhancing efficiency in digital workspaces.

Zapier Categories on Findstack
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Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Zapier Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Freelancer
Enterprise
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based
Support Chat, Email/Help Desk, Knowledge Base
Training Documentation
Languages English
Zapier Media
Zapier video thumbnail
Zapier - Zapier Homepage
Zapier Screenshots
Zapier Homepage
Zapier Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 08, 2025
Zapier Logo
1,229 Zapier Reviews
4.5 out of 5
Mid Market (51-1000 emp.)
Jan 10, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A LIFE SAVER IN AUTOMATIONS!"
What do you like best about Zapier?

Love how much time it saves us by setting up automations.

What do you dislike about Zapier?

There isn't really that we have disliked about Zapier. Maybe hoping they integrate with more sites/softwares in the future.

What problems is Zapier solving and how is that benefiting you?

We are able to input data into multiple platforms automatically and its saving us a lot of time.

Small Business (50 or fewer emp.)
Jan 04, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy connection between most tools we use say to day!"
What do you like best about Zapier?

Easy integration, ability to trace integration issues, inexpensive, works with most tools we use

What do you dislike about Zapier?

There are limited triggers for some tools, team edition too expensive

What problems is Zapier solving and how is that benefiting you?

Zapier helps us integrate our numerous sales and marketing tools, so we can connect the data and get the bigger picture

Enterprise (> 1000 emp.)
Dec 22, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Super hellpful"
What do you like best about Zapier?

Very versatile and compatible with just about every software we use for marketing, sales, customer service, and more.

What do you dislike about Zapier?

Can be a bit of a tough learning curve, but once you get the hang of it, it's pretty easy to use.

What problems is Zapier solving and how is that benefiting you?

Syncing data from various sales, marketing, and customer service platforms and automating time-consuming, frequent tasks

Small Business (50 or fewer emp.)
Dec 16, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zapier makes things easy."
What do you like best about Zapier?

It automates many of our tasks so we can get on with the real work.

What do you dislike about Zapier?

Nothing. I love every part of zapier. Thanks.

What problems is Zapier solving and how is that benefiting you?

It's making many of the manual things that we automatised so we don't need to think about them.

Small Business (50 or fewer emp.)
Nov 28, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to Integrate platform"
What do you like best about Zapier?

We used Zapier for integartiong the LMS of our clients to our System without a single coding. My organization is listed in Zapier. It helps a lot to get the customers onboard beacuse of the ease of integration. They have a good customer support and we are using this frequently. They have lot of features which reduce the coding needed for integration

What do you dislike about Zapier?

In the free version the limitations are little high please try to give some more feature in free. Otherwise it is easy to implement and no cons for me

What problems is Zapier solving and how is that benefiting you?

Using Zapier certifyme can integrate with lot of LMs which our clients are using which is reducing the clients for using the certifyme

Small Business (50 or fewer emp.)
Nov 21, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Automation king"
What do you like best about Zapier?

With zapier, it's easy to work. Connect and automate task, notifications, alarms and more

What do you dislike about Zapier?

Need to add more steps when creating slack automation

What problems is Zapier solving and how is that benefiting you?

I Created a cool automation to replace paid service (on call)

Small Business (50 or fewer emp.)
Nov 15, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"we couldnt function as company without this tool"
What do you like best about Zapier?

We can connect with everything and make our life much easier!

What do you dislike about Zapier?

It has been quite a challenge to learn how to efficiently use it

What problems is Zapier solving and how is that benefiting you?

Its helping us run a lot of our workflows on Hubspot and to have a ton of triggers on our excel sheets. Without it a lot of our things would need to be done manually

Mid Market (51-1000 emp.)
Oct 19, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best tool for Automating your Manual tasks and integrating different apps"
What do you like best about Zapier?

Suppose you have an App A and App B, now you are using both these apps and have interconnected tasks, so you go ahead and do something on the first app, and then you have to go ahead and do the same on the second one as well. Using Zapier, you can easily make drag and drop type workflows to Integrate the apps and automate your tasks. The best features would be: - Automation - I use automation mostly, so I love that part much more - Integrating different apps (Also, Zapier has a large pool of apps that you can integrate) - Filters - Paths - Conditions - UI - Plans are also very flexible, based on your usage - Customer support is amazing

What do you dislike about Zapier?

- Didn't find a lot that I didn't like - Sometimes, it takes a long time to load up a Zap when tasks have many functions or filters applied but understand the dependency, so it's all good.

What problems is Zapier solving and how is that benefiting you?

- Automating Internal team tasks - Helping customers - Keeping track of activities performed by team members in Google sheets, and yes, Zapier integrates very well with Sheets.

Small Business (50 or fewer emp.)
Oct 05, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Makes automation a breeze"
What do you like best about Zapier?

Support (on paid plans) is always incredibly prompt and helpful in reaching a solution.

What do you dislike about Zapier?

There's not too much to dislike about Zapier. I guess pricing is the most significant negative - it makes automation for a small operator somewhat restrictive.

What problems is Zapier solving and how is that benefiting you?

Connecting Data and automating business processes

Enterprise (> 1000 emp.)
Sep 15, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Strategic Operations"
What do you like best about Zapier?

That you can create workflows for different apps in one place. You can re-run a workflow or disable it in one-click. You can track each run. And receive notifications if it fails.

What do you dislike about Zapier?

I wish there were more training demos or tutorials to watch. or the ability to have a go-to-support zapier representative for assistance. Unless there is and I have not yet been connected...!

What problems is Zapier solving and how is that benefiting you?

To connect apps that may not have that ability. i.e. smartsheet-to-trello. Being able to design workflows on the backend is helpful.

Small Business (50 or fewer emp.)
Aug 04, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great automation tool"
What do you like best about Zapier?

We use Zapier to connect our tools when they don't have native integrations and mostly to get updates in our Slack

What do you dislike about Zapier?

Nothing for now, would be great to be able to use conditions in the free plan

What problems is Zapier solving and how is that benefiting you?

Missing native integrations + ability to send and get notifications from tools

Small Business (50 or fewer emp.)
Aug 03, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I love Zapier"
What do you like best about Zapier?

i like that zapier automates all my mundane tasks

What do you dislike about Zapier?

i dislike that sometimes the automations fail

What problems is Zapier solving and how is that benefiting you?

Zapie solves problems by automating all my client communication and places leads in organised sheets

Small Business (50 or fewer emp.)
Jun 15, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zapier for Automating your tasks"
What do you like best about Zapier?

Working in a digital marketing agency I have used Zapier to connect my WordPress website to my Slack which helped me get notifications every time someone made a purchase or register for my website and it decreased my workload.

What do you dislike about Zapier?

Nothing my experience with Zapier was great didn't find anything I didn't like

What problems is Zapier solving and how is that benefiting you?

1-Automating tasks 2- Supports scaling up the Facebook ads by automating many tasks 3-Can also automate are email software tools

Mid Market (51-1000 emp.)
Jun 01, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use the dashboard and the customer support is amazing. Lighting fast responses."
What do you like best about Zapier?

We mainly use Zapier to integrate with Google Ads for our lead form extensions. I love that it takes just a few minutes to set up and we can add many email addresses to receive our leads.

What do you dislike about Zapier?

My only complaint is that the Zap will generate an email to forward to our reps that do not have all of the information that the potential customer/lead put in the lead form extensions. Sometimes the zaps are missing info/

What problems is Zapier solving and how is that benefiting you?

Zapier allows us to integrate Google Ads with Gmail. When a lead fills out a lead form extension the Zap will then create and send an email with the information for the lead to our reps.

Small Business (50 or fewer emp.)
May 22, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"makes workflow flow"
What do you like best about Zapier?

Zapier eliminates a lot of mechanical work like downloading and uploading documents, creating folders, and so on.

What do you dislike about Zapier?

It's not 100% foolproof if the apps you're linking are glitchy--but even with that, I spend less time correcting the glitches than I would spend doing the actual work.

What problems is Zapier solving and how is that benefiting you?

Zapier helps us link Airtable, Formstack, Typeform, and other tools in ways that are automatic, so we don't have to keep re-teaching new staff and interns where to put files and what to do.

Small Business (50 or fewer emp.)
May 18, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great capabilities"
What do you like best about Zapier?

I love the way it does integrations and all the possibilities it offers.

What do you dislike about Zapier?

There isn't a lot about zapier that I don't like. The way it manages teams sometimes is not ideal.

What problems is Zapier solving and how is that benefiting you?

Zapier helps us integrate all our applications smoothly.

Small Business (50 or fewer emp.)
Apr 17, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A simple tool for automation"
What do you like best about Zapier?

Very easy to learn. It can be implemented in minutes. An excellent tool that has tremendous potential to replace a lot of monotonous and mediocre work. This is a game-changer.

What do you dislike about Zapier?

Nothing specific. Seems to be a very easy-to-use and excellent tool.

What problems is Zapier solving and how is that benefiting you?

We are currently experimenting with the tool, and it seems to fit my expectations and requirements.

Small Business (50 or fewer emp.)
Jan 26, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple y eficaz"
What do you like best about Zapier?

La sencillez de uso y la cantidad de plataformas distintas que incluye. El setup es muy sencillo y enseguida puedes tener integraciones entre herramientas compartiendo información

What do you dislike about Zapier?

La falta de visibilidad en los errores, la mayoria son residuales, pero estaria bien tener logs detallados de los errores

What problems is Zapier solving and how is that benefiting you?

conectar distintas plataformas haciendo viajar datos de unas a otras

Small Business (50 or fewer emp.)
Dec 15, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent for custom automations"
What do you like best about Zapier?

I really like that I can customize what kinds of automations I need to run because it allows me to find solutions that are more tailored to my company's needs.

What do you dislike about Zapier?

I don't like that each "step" in Zapier counts as a "Zap". More specifically, I'd like for my zaps to run only if they meet certain conditions, but having that additional step will use a "Zap" even if the automation doesn't run. And I'd only like to use a Zap if it actually runs.

What problems is Zapier solving and how is that benefiting you?

Our CRM lacks a lot of automation for our data so Zapier is really helpful in bridging that gap. In addition, it helps maintain our data integrity and saves time for our staff.

Enterprise (> 1000 emp.)
Nov 30, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Automation is the king!"
What do you like best about Zapier?

Zapier is extremely easy to use for those with coding experience and without. It makes suggestions based on the current platforms you use and I love that it is growing its apps day by day.

What do you dislike about Zapier?

There is a learning curve with zapier that a lot of individuals might not be used to. The training that is provided is not extremely helpful as well so I had to learn from one of my colleagues train me.

What problems is Zapier solving and how is that benefiting you?

Automation of our processes and between platforms that our MOPs team doesn't have time to build out an API native integration.