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LiveChat
4.5
(747)
1 deal available  | Redeemed by 27 software buyers
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LiveChat Pricing Overview

LiveChat Pricing Plans
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LiveChat has 4 pricing 4 plans , from $24.00 to $69.00. Look at different pricing plans below and see what tier and features meet your budget and needs.
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
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Pricing information for LiveChat is supplied by the software vendor or retrieved from publicly accessible pricing materials. The pricing details were last updated on June 06, 2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

LiveChat Pricing Reviews

Small Business (50 or fewer emp.)
Nov 24, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Livechat Review"
What do you like best about LiveChat?

LiveChat is great because it integrates seamlessly with WordPress websites in just a few clicks. It is intuitive and easy to use, as well as a great tool to have on your website.

What do you dislike about LiveChat?

The only "con" side of LiveChat is the pricing. This tool is usually more expensive than other live chat features from different companies and other chat bots as well, but when it comes to functionality, it beats them all.

What problems is LiveChat solving and how is that benefiting you?

We are helping clients do better business online and be more reachable to their customers. Often we try to contact services provides but need to deal with the frustration of not being able to. LiveChat solves that problem.

Mid Market (51-1000 emp.)
Nov 19, 2019
 Source
Overall Rating:
5.0
TB
Ted B.
Video Editor
Share
"Very reliable, and extensible chat"
What do you like best about LiveChat?

Its interface is easy to use and can be customized adapting to your needs as well as intuitive. The tool gives us advice on its use regularly. Online 24/7 Simple, value for money product which meets requirements for Small Medium Business - if you need easy to use but still powerful tool - it is for you.

What do you dislike about LiveChat?

No Linux desktop app yet. But this is first product which allows me to fix it myself by using their API!

What problems is LiveChat solving and how is that benefiting you?

As a developer I love it's flexibility and real time feel. The API is very clear and well documented. It is great engineering work.

Small Business (50 or fewer emp.)
Jul 06, 2019
 Source
Overall Rating:
5.0
Michelle E. avatar
Michelle E.
Chief Operating Officer
Share
"LiveChat makes work faster and easier"
What do you like best about LiveChat?

LiveChat has a nice interface, both its web variant and its versatile form, which makes the work faster and easier, has a decent input frame that is fundamental to control the demands of our customers, they have an exchange consisting of guests from a bot to a specialist, and the ticket procedure traps any exchange mentioned outside the operator's hours

What do you dislike about LiveChat?

When making program updates, there are usually problems in the configuration, improve the stability of the connection according to Internet, use my smartphone with this application, not everything works well, it is blocked often, its cost is very high, I think they should be cheaper

What problems is LiveChat solving and how is that benefiting you?

We collaborate with our clients and make sure they have all our help, having instant answers and frequent questions from the clients is fundamental for the promotion of our brand. LiveChat has each of the highlights in web procedure and quality, offers a free version of entry for those who want to use it

Small Business (50 or fewer emp.)
Jun 25, 2019
 Source
Overall Rating:
5.0
MJ
Mark J.
Presenter
Share
"Costly but..."
What do you like best about LiveChat?

Livechat has great customer saving features that helps the live agents give an understanding of what the clients have inquired about, account information so that it's readily available. Livechat has great features in the settings to fit for your website. There is auto-reply features which can be useful for commonly asked questions while not skipping on the quality of work by the live chat agents.There is also an amazing follow-up ticket system available when live agents are closed for the day.

What do you dislike about LiveChat?

The cost of livechat is expensive if your company doesn't make enough of income. In that case I would look into something else such as a free livechat software. I also dislike the fact that it's a little harder to setup for the first time setup. It isn't straight forward and there may be some research needed on some of the setup questions for a beginner user.

What problems is LiveChat solving and how is that benefiting you?

We are now able to service our clients with prompt answers and provide super fast support for our clients. I think something clients look for is a livechat button. This helps gain customers by retaining their focus in the company with the look of fast support.

Mid Market (51-1000 emp.)
Jun 14, 2019
 Source
Overall Rating:
5.0
Collin S. avatar
Collin S.
Administrator
Share
"Easy Chat."
What do you like best about LiveChat?

The application is Very nice because it’s convenient to the online marketing affiliation Helps me stay connected with customers on the go. I'd be awesome to access archived messages from the app tho It’s so Perfectly tweaked for our website. It helps to keep track of all visitors and allows a great way to interact directly via Web great for making sure you don't miss any chats when you have to leave your desk Very useful application for blog authors I would reommend free and easy to setup easily invite users to chat on the website manually when they visit it design interface shows simplicity and affordability of the Livechats

What do you dislike about LiveChat?

with the mobile app, Unfortunately It keeps on showing "Reconnecting" like I have no INTERNET issues and it never stops timing out making online chat a huddle at times. Then also when getting the disconnection in background occurs no sounds plays for incoming chat? With my android phone there is a lot of lagging and delay which is quiet annoying Then there is no option to upload pics via esp via Mobile Notifications tone are only set to the ringtone volume setting Sometimes I might not be engaged and all over sudden I appear available to chat yet am meant to be off. Lately i have also noticed power surge with my phone battery then starts heating up not until I kill activities for the mobile app.

What problems is LiveChat solving and how is that benefiting you?

Easily invite/Engage active users to chat on the website manually when they visit Gives us daily and periodic stats and metrics which eases the process of measuring the performance there is reduced drop chats rate of customer queries on our website No need of time/cost wastage during training of new agent hence less operating cost can easily track Agents performance and individual interactions with the clients

Small Business (50 or fewer emp.)
Jun 09, 2019
 Source
Overall Rating:
5.0
CC
Chris C.
Marketing Manager
Share
"Best bang for the buck"
What do you like best about LiveChat?

Love the features and the price. Fits our needs exactly for a fraction of the cost vs. other similar software.

What do you dislike about LiveChat?

If they can include their chat bot feature into the normal pricing that would be great.

What problems is LiveChat solving and how is that benefiting you?

Engaging with visitors to our website as soon as their on is a great benefit for our overall marketing and sales strategy.

Small Business (50 or fewer emp.)
Jan 17, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Essential tool for every website."
What do you like best about LiveChat?

I really like to implement Livechat in WooCommerce stores, the integration is excellent, the installation is fast and the configuration is simple, I can customize the window, add the logo or choose a default style. It allows me to interact with the client in a real and active way and, when the chat is disconnected, it takes me to a ticket form so that the communication is always maintained. All this is done very easily and adds value to the online store.

What do you dislike about LiveChat?

I have no complaints It works quite well and the customer service has always been there to help.

What problems is LiveChat solving and how is that benefiting you?

I design online stores for e-commerce and this pluggins helps my clients to maintain direct contact with their own clients, increasing the conversion rate, satisfaction and loyalty. I've tried several live chat pluggins, but this is the best one so far.

Small Business (50 or fewer emp.)
Jan 07, 2019
 Source
Overall Rating:
5.0
KH
Kylie H.
Business Manager
Share
"The must have web chat solution!"
What do you like best about LiveChat?

User friendly for agents and administrators, awesome reporting, extremely cost effective and zero down time in the 12 months we have been using it.

What do you dislike about LiveChat?

I really cannot say that there is anything I dislike about LiveChat.

What problems is LiveChat solving and how is that benefiting you?

Our talk interactions have dropped by 40% since implementing Live Chat and our chat interactions have increased by a greater volume which shows me that more customers are communicating with us. This has led to an increase in customer satisfaction scores and increased online sales.

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