Omnify Reviews: 4.4/5 — Solid Choice

They solve my problem very quickly, I am very pleased.

not to much at the momment. I will continue using this service.

Schedulling used to take to much time for me, now I'm saving time using this service.

Omnify is definitely worth the money and is an effective solution for simplifying administrative tasks. I have enjoyed working with them! They offer easy-to-use, flexible customisable software, offering fantastic customer service and personalised technical support. Overall, Omnify provides companies with an efficient and user-friendly solution for managing bookings, customers and revenues. The platform is also easy to set up and design, making it a great choice for businesses of all sizes :)

Not all the features are accessible, but you always have the option to upgrade, and the team can offer you some good deals as well

One of the most notable features of the free plan is its flexibility. Businesses can manage up to 100 appointments and bookings per month, which is ideal for small businesses or solo entrepreneurs. The platform allows users to customize their bookings, schedule classes or appointments, and even accept online payments, all while offering a user-friendly interface. Another impressive aspect of Omnify’s free plan is its automation capabilities. Users can automate appointment reminders and follow-ups, which helps reduce the chances of missed appointments, thus enhancing customer satisfaction.

It is very user-friendly. Their UI is the best. All the essential features that should be there on a booking platform are present. Their team has made the booking flow so simple and practical, and I have not received any complaints from my clients. They keep working on the software to add more features like they just revamped their service creation page and it made things so much easier, easier than how it already was. They also have an app that makes it easier for me to mark attendance.

A little more customization and discount on the top plans would be helpful. They do give out special discounts when you reach out to the support team.

This helps me keep track of all my numbers and clients from a single dashboard. I have stopped opening 10 different sheets at once to manage my business. I can also accept payments very easily by integrating a payment gateway. I can also integrate multiple zoom accounts, which makes it easy for my entire team to conduct online classes.

Once we had the reservation website in place for our community tennis courts, all court use issues have ceased.

There is a limit to the restrictions but it has been great so far.

The team understood our needs and created a reservation website that meets the needs of our community. It has been great for our management team as well.

Omnify support helps make my job more efficient.

I don't have anything to say that is negative.

Omnify specifically: Vishnu Anand is helping me setup my classes correctly so it is easier for my participants to register.

The ease of adding schedules and packages. The clear interface of the website makes it user friendly for the clients and patients as well. The pricing and customer support is best compared to other competitors.

None. Have not come across any problems..Whatever problems I have faced has been addressed to by the CS. I would like the omnify app to have an easy attendance marking option for each of my patients or number of days session each have attended to be visible to me and the patients too. Omnify app for patient use if possible can be considered ( they take month long packages so they can use it for that long).

Helping me organize my appointments and plan out my work. Also to help my clients/patients know about all the services I offer. It makes my work look professional.

I love the way that it's built. It has considered even the most minor annoying things that other scheduling software miss. After evaluating 6 or 7 scheduling software, their UI is the best. They don't give you a calendar and a book button. They give you a practical website with an exceptional booking flow.

Using their website has their branding available on the higher plan, but you can talk to your AM, and they will dish out a reasonable discount.

Moving on from manually updating a ledger and maintaining numerous excel sheets. My work timings have been cut short considerably, and now I can focus more on expanding my business.

The user-friendliness is superb , and customer support amazing, what i love most is how th platform just fits into my business needs ,

honestly theres nothing that i dislike about omnify

bookings made easier, intergration with my payment system makes it also easier for my customers

Omnify created a custom solution for our unique registration needs with unique challenges. They worked with us every step of the way to create a system that worked for us and was cost-effective. Customer service was responsive, professional, solutions-oriented, and committed to designing a system that worked and was user-friendly.

I don't have any complaints about our experience with Omnify.

They have helped us design a unique registration system for our organization's large annual event. There isn't another system or company that we've found that has a product that meets our needs or is cost-effective. Luckily, I found Omnify and they have worked closely with us to design a custom system that works for us. They have been very responsive to questions and feedback and have tweaked and added features along the way to make our and our registrants' experience as easy and as intuitive as possible. Thanks to our excellent experience with them this year, we are excited to use their system again for our 2023 festival.

Omnify's booking system provides a detailed dashboard of valuable analytics that help grow my business.

Some of the fields were not editable. Labels like 'Trainers' could not be changed to 'Instructors' to better fit our business.

Omnify offers automated responses and class reminders to better help our process

I loved that they were available whenever I needed help, and working as a volunteer in our community pool, they made my job so much easier. Also, Ashrith was there for my onboarding, and then was there to help me every step of the way, from teaching me how to use the software to our advantage to showing me more features I didn't know about. Any issue I had, Omnify helped us and was available 24hrs a day for customer support. I wouldn't hesitate to recommend to any small business/community entity needing software like this.

The only thing I didn't like was a feature we needed earlier in the year only came online one month after, but in the end, it was great.

We solved our contact tracing with our members during COVID to control our government-regulated numbers. The system also allowed us to offer more flexibility when rules became more relaxed, and the staff was able to check-in and checkout members far more efficiently.

My business was growing fast and I needed a solution to help me be on top of my bookings, clients, and the revenue I was making. Omnify was the perfect solution! It has a very clean interface and it's super easy to use. After using Omnify, I saved hours every week on administrative work.

There are features that still need to be worked on and bugs that creep in from time to time. But Omnify's support team is always there. It's so easy to get in touch with them and they are always there to help out.

I am a growing business, and it was getting difficult to manage as I added new locations and increased the team size. With Omnify, all I had to do was the initial set up, and now everything runs on autopilot. I never have to worry about anything

How convient it has made event creation.

It still can't be integrated with whatsapp, but they are working on it

I save time by stramlineing event creation and sign ups

It works great for my company and it's needs

I don't have anything bad to say about it, pretty happy with this

Complete all-in-1 solution for my business. I have one place to go for everything

User experientei and business managememt

The calendar could be improoved. You can t go back

Booking management , online incomes

They worked with me to get my project up and running.

I have no dislikes with this product. It works great and fills the needs of my company!

We are using it to offer classes, reserve space, and schedule events.

Simplicity of the platform & customer service. It's very straightforward to use. The team is great at getting on the call immediately and also replies very quickly on their chat feature. They listen to the needs of the business and provide the best solutions they have. If they don't have a feature, they allow you to speak with the product team to see if it's already in the pipeline.

Some features are currently being rolled out like a live feed of inactive customers available on the dashboard. They do have a limitation on the auto-pay feature in that you can't have it set for specific classpacks/membership. It's all or none.

We used to do booking and check-ins all manually for our virtual program. This will help save a lot of admin time and focus on the business.

Simple set-up and user-friendly! Customers love the ease of use.

Timeframes provided for registration need to be more specific to the date and time so that programs can "go live" simultaneously at time of creation.

Omnify has provided us with the opportunity to start a swim reservation system to accommodate the ever-changing needs during COVID-19. Software set-up is easy and user-friendly for both staff and the general public.

The Omnify team is accommodating. They go the extra mile for us answering our questions and trying to help us with our specific needs. The program setup was straightforward compared to other platforms. The face of our store is also easy to design. As a not for profit, there are definitely parts of the platform we don't need, and I appreciate that our clients don't have to see those pieces.

Nothing yet. We are eager to try some of the more advanced features like online check-in.

During COVID, we've had to switch our business model from drop-in to registration. Omnify is providing an easy-to-use "plug and play" system where clients can find what they need easily while managing high outputs of email.

Excellent customer service. Very intuitive layout and design.

It does get a little glitchy, but problems are swiftly rectified once the developers are notified.

Booking system, onboarding and student management

Omnify is a perfect booking software for my small business. They have booking solutions for businesses of every size, so you can tell that they really want to meet business needs at a variety of different scales. As a solopreneur, I love their affordable "solopreneur plan" designed perfectly for small businesses like mine, with just the basics that I need to run my booking process smoothly — I love that I don't have to pay for features that I don't need! At the same time, I love knowing that as my business grows, I can upgrade with the click of a button and be sure the software will grow with my business too. Also, the customer service is excellent, by the way. During one of my onboarding calls, I mentioned that I wanted a particular feature that the software didn't have. The specialist immediately forwarded my suggestions to the tech team, and later booked a call with them to discuss possibilities. They ultimately added the feature to the software for me! Unlike the other impersonal booking software companies that I've tried, with Omnify I can actually get help from a real live person anytime that I have questions or concerns.

The only downside I can think of is that because the team is based internationally/remotely, it can sometimes be a challenge to find a time for a video call that works for everyone's time zones. However, I don't mind this too much since we always manage to work something out. Plus, part of the reason that the software is so affordable is because the team is remote — so I can't complain too much!

I used Omnify to streamline my booking and expand into membership-style booking options to help cultivate a dedicated client base. I'm able to save a lot of time and headache with the ability to have all of my bookings in one place. Plus, I can track my income and booking data much more easily.

The service team is super helpful! We are very happy to choose Omnify as our booking system provider. :)

nothing can complain for now. so far so good!

An easy way to set up various classes. user-friendly and time-saving for both our clients and staff.

The software is very straightforward and very user friendly. And client support team response very quickly and very personalized.

However we did encountered a few issues due to our request and company situation, as well as small bugs from the system but Aby and his team always respond quickly and help us solve the issues from the beginning, so I definitely recommend it!

Attendance, membership and auto payments

It makes taking bookings and scheduling very easy.

Nothing yet! Seamless experience until now.

Saves a lot of time and manpower.

It is simple to use on both the admin and the customer side.

I haven't found much to complain about so far.

We needed a platform to take registrations and payments for a number of different programs all in one place that is easy to use. This meets our needs. The questionnaire options and customization options have been great realized benefits.

Omnify is highly customizable and can be suited for any business or use. Their service team is accommodating and accessible.

There was nothing to dislike. A hierarchical flow chart to help the client map out and communicate what data drives their business/customers to better cater to your clients or better filter through them would be helpful. The better the Omnify team understands your business, the more able they are to help you filter, sort, etc., and find those clients/customers. Once I could clearly articulate what I needed, they were able to make it happen.

Pool access for a community of nearly 4,000 homes and more than 10,000 Members. Omnify has helped use safely facilitate pool opening and use.

We manage communities. Due to COVID19, we have had to create planned usage of facilities that have never required appointments. We entertained many other programs and Omnify was the best solution. It's user friendly, easy to use, and a huge time saver. Omnify's support team has been above and beyond with assisting us during the set-up process. We have had to learn how to operate quickly. When we've had questions or needed additional assistance setting up our facilities, help is only a chat away. Our homeowners have been extremely happy with how easy Omnify has been to use the system. We have not had to assist anyone with scheduling or canceling an appointment/class. Which is amazing as we have hundreds who will be using this summer.

We have not found anything to dislike yet! Any issue we have had has been quickly remedied with training or a quick tip to show us how to achieve what we want.

Due to local government restrictions during the COVID pandemic, we are now having to plan and require limits on areas of the community that have not had to have restrictions on numbers/max attendees in the past (i.e. Fitness Center, Swimming Pool, Tennis Courts). We had to quickly come up with a solution to provide the community with a way to use these communal facilities in a way that was fair. First come first serve isn't always practical. Instead of reinventing the wheel & creating more work for ourselves, we chose to go with Omnify.

I am very new to this system but I have been blown away by the friendliness and professional manor in which the company works. Nothing is too much, if something doesn't work for you they will try everything they can to make it work without compromising how your business currently runs. They are also very quick at getting back to you and nothing is too much when you are needing help. The system is easy to get around... and that's saying a lot... I am rubbish on computers.

Nothing so far! Thank you for all your help! Very excited! :)

Making my workload easier and its ironing out issues that I was starting to have due to increased sales.

Omnify is a complete online booking system. Simple to use, yet robust, with excellent customer service. Highly recommended.

None identified at this time. Pretty easy to use.

Booking services online. Great booking solution.

Support and Record Breaking Problem Solving. The ease of use to set up the entire schedule.

Not enough options for each particular service. But to be honest, it's not a big deal considering the overall package.

Scheduling my virtual fitness classes