ON24 Pricing Overview

On24 has an extremely easy to use interface and I have been able to train people to set up webinars in less than 30 minutes. It is very intuitive and support is always available if you have any problems. Any time I have run into an issue or was confused by something a simple email, phone call, or support chat session solved my problem. Their emergency support is top notch with a person answering my call within seconds and being empowered to help me any way that they could. With over 150 webinars completed so far, I have not had any major hiccups or issues.

Right now I would say there isn't anything I dislike about the service. I have not run into any issues creating or viewing webinars and have been able to handle any user issues on my own.

Our business, a publishing company, runs multiple webinars a month to help promote new technologies and provide education for our readers across numerous industries. We needed a way for our teams, internally, to create and run webinars without having to rely on a person outside of our company. With On24, they provide a self-service portal for the entire webinar setup which solves our need entirely. Because of this, we were able to reduce our overall cost and improve communication with our clients during the webinar creation and promotion process. Since everyone working on the webinars is internal to our business now, it is much easier to get responses to questions via email or to simply walk over to someone if there is an urgent issue.

I love how comprehensive the platform itself is. There are so many options for you to choose when running your webinar. You can run live, simu-live, or pre-recorded and the interface is extremely user friendly. I love how highly customizable the platform is.

Not really a minus, but so many updates come at you that it can feel overwhelming and hard to keep track of.

Allowing us to perfomr our own company hosted webinars reaching our audiences as thought leaders and helping move prospects through our sales funnel more quickly with a low-committment, high-value additional touch point.

ON24 is an amazing webinar tool with a lot of functionality. The onboarding, training and customer support are outstanding. We especially liked the branding and automation tools.

For an eight hour webinar with individual sessions, they all had to be set up separately. Would have liked a more integrated individual session.

With the pandemic and cost of in-person events, ON24 provides a virtual tool to meet and connect with our colleagues. We are able to communicate updates and training combined with a team building experience.

ON24 helps us reach a wider audience when most companies have gone remote for the last 18 months.

The pricing of this tool remains prohibitive for the small business compared to Zoom Webcast or Goto Meeting Webcast

It is helping us reach a wider audience. It allows us to engage the audience better.

The ON24 platform is incredibly easy to use for presenters. Recent updates have made it even more user-friendly, and the dev team is always open to suggestions about how to improve the platform. The integrations with CRM and automated marketing platforms are easily handled when working with their support teams. The insights the platform provides can be leveraged to improve conversations with prospective customers and to improve the quality of your events.

Comparatively, the platform is more costly than some options - though that's if you're considering collaborative platforms that can double as webinar platforms. As far as platforms designed specifically for delivering webinar content, ON24 is similarly priced. It would be nice to see more of the valuable features packaged into a single price rather than as elective add-ons - for ADA compliance, most places should have automated live and on-demand closed captions anyway.

Engaging content is necessary to drive funnel movement for prospects in the higher education space. The consumer looks for opportunities to interact with faculty and get answers to questions that can't be provided by dropping more copy onto a webpage. ON24 provides a great environment to do that, with a wide array of options for branding and customizing that audience experience. Since moving to ON24, we've increased our digital event production 460% YOY and have proven the value of webinars as a channel for engaging with our prospective students.

So many things, but a big one is the simulive feature - it has the live feel, but can be recorded in advance. We use this for most of our webinars. And it has been a major value-add for us.

ON24 is great, and as a whole we don't have issues, but we do struggle with some of the reporting features. It's all there, just sometimes not the easiest to get everything we need in one place. But all of our support teams are eager to help us get the support we need with reports.

One of the big ones is how many people we actually need. Using WebEx, we needed one person to present and someone else behind the scenes to answer Q&A. Now that 1 person can easily play both parts because of simulive. We've also found great benefit in target pages because we can link to a Target page on our server for our clients, and we can manage the content instead of having to wait for a systems update.

I love that ON24 took a tremendous amount of time to design their product around the end-user experience. There are tons of engagement options, great reporting tools, and endless ways to customize an event. Everything being self-contained in one environment is also a huge value-add. You don't need a lot of other third-party plug-ins or accounts to do what you want.

I can't say that I dislike anything. There are features I'd like to see added or enhanced in the future, sure, but this has been the best and most comprehensive webcasting tool I've used thus far.

Our team can spin up and market a pretty significant virtual event in a minimal amount of time. We get terrific engagements from our presenters and attendees and are constantly complimented by the user and presentation dashboards when being compared to competing platforms.

ON24 is the top of the webinar platform experience. The growing flexibility to customize the platform to your company helps keep branding consistent. The true value, however, comes from the dedicated partnership from the ON24 customer support team. It is excellent to know that our voices are listened to and heard. We always receive specific details into product launches and the latest features. The update to visually see speaker bandwidth will be a game changer.

As with any platform, new advances come with new risks of bugs and performance issues. We have seen these happen. When it does happen, the ON24 team is quick to recognize and take ownership over those issues, and navigate the best step forward.

We have been able to pivot many of our traditionally in-person conferences and experiences to an online, virtual platform. We also have discovered new ways to engage with potential clients that adds more value to their experience.