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ON24
Engage Your Audience Virtually
4.3
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ON24 Reviews & Product Details

ON24 Overview
What is ON24?

ON24 is a San Francisco-based company that offers a cloud-based sales and marketing platform for digital engagement. The brand serves over two thousand customers around the world, including major blue chip tech companies, banking institutions, healthcare organizations, and industrial manufacturers. Their software is powered by AI that allows businesses to drive revenue growth and deliver insights that drive engagement and conversions.

Company ON24, Inc.
Year founded 1998
Company size 501-1000 employees
Headquarters San Francisco, California, United States
Social Media
ON24 Categories on Findstack
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Crevio
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$29.00/month
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What ON24 is best for?
How does ON24 compare to GoToWebinar?
What are the pros and cons of ON24?
ON24 Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
ON24 Features
Analytics and Reporting
Attendee Tracking
Automated Email Invitations
Automated Webinar Reminders
Breakout Rooms
Chat Functionality
Customizable Branding
Customizable Registration Forms
Engagement Analytics
Event Management
File Sharing
HD Video and Audio
Hand Raising
Host Controls
Integration with CRM
Landing Page Templates
Lead Generation Tools
Live Polling
Mobile Access
Multilingual Support
On-Demand Webinars
Post-Webinar Surveys
Q&A Management
Recording and Playback
Registration Management
Screen Sharing
Social Media Integration
Surveys and Feedback
Virtual Backgrounds
Whiteboard Tools
ON24 Media
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ON24 Screenshots
ON24 screenshot 1
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 08, 2025
ON24 Logo
1,065 ON24 Reviews
4.3 out of 5
Enterprise (> 1000 emp.)
Apr 28, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Booming platform for creating webinars"
What do you like best about ON24?

I feel the ON24 platform keeps getting better with new features, which is the best part! Other benefits include poll questions, survey, Q&A and chat boxes for engagement.

What do you dislike about ON24?

I wish the Live audio and webcam was smoother because it lags often.

What problems is ON24 solving and how is that benefiting you?

Trying to solve the lack of engagment due to Covid and lack of in-person events.

Enterprise (> 1000 emp.)
Apr 28, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"ON24 Webcast Elite is superior over others!"
What do you like best about ON24?

We have been using for over a year now and I really enjoy creating engaging webinars that look so professional!

What do you dislike about ON24?

The only thing that I do not like, is if you are dialed in, it shows a phone icon in the media player

What problems is ON24 solving and how is that benefiting you?

Virtual events, we can still work in a virtual world

Enterprise (> 1000 emp.)
Apr 28, 2021
 Source
Overall Rating:
5.0
DeAnn G. avatar
De Ann G.
Senior Marketing Strategy And Communications Specialist
Share
"Incredible tool with tons of flexibility"
What do you like best about ON24?

The flexibility of delivery methods and availability for on-demand is incredible. The reporting on all of this is critical and incredibly beneficial to our marketing activities.

What do you dislike about ON24?

Would like the Simu-2-live to be able to record with computer audio and not require a phone and computer connection.

What problems is ON24 solving and how is that benefiting you?

We are reaching our customers with more detailed information and trackable interactions. The ability to follow-up and hand over leads to our sales teams is a great benefit.

Enterprise (> 1000 emp.)
Apr 28, 2021
 Source
Overall Rating:
5.0
AN
Amber N.
D
Share
"The most advanced webinar platform i've seen"
What do you like best about ON24?

The enhancements made in the last 12 months have only increased the lead this platform has on any other in the virtual space. They have taken a clunky presenter experience and created an intutitive platform. Each release makes me more excited to share what they have introduced next to my company and regular presenters.

What do you dislike about ON24?

My biggest complaints are that they don't yet allow backgrounds for presenters and there isnt an option to run a simulive webinar that rolls over to video Q&A. However, the breakout rooms are a step in the right direction.

What problems is ON24 solving and how is that benefiting you?

The seamless integration with Marketo and Drift make it easy for our company to create webinars of value and receive real-time results.

Enterprise (> 1000 emp.)
Apr 28, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Nothing but Success!"
What do you like best about ON24?

I like the ease of use ON24 provides to presenters, clients, and attendees! From the almost universal Elite Studio for presenters to use. All the way to the customization ability for the audience's console. I also have had negative feedback from clients about the data we're able to provide.

What do you dislike about ON24?

For GDPR reason, I would like (as a Producer role) to be able to hide "Name" & "Company" from the Q&A widget in Elite Studio. I would also like to assist presenters with the ability to upload & use a digital backdrop for the webcam presentations.

What problems is ON24 solving and how is that benefiting you?

Through ON24, I have helped people achieve certifications and gain credits to advance their careers. I am also able to assist companies from around the world visualize our client's presentation with the ability to interact with speakers while having access to downloadable content and On-Demand viewing.

Mid Market (51-1000 emp.)
Apr 28, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing pivot from in person events to virtual events"
What do you like best about ON24?

When our organization was compiling its 2020 season of events, no one thought about a virtual component. In the rush of the transition with Covid-19 - On24 was a life saver. We were able to quickly pivot many of our educational events for members across our state online with a platform that was easy to use for all end users - no software to install, in troubleshooting why the viewer's webcam was not working - it just worked quickly, easily and seamlessly for the user.

What do you dislike about ON24?

I would love to be able to copy content between various events - sometimes we have a common set of slides or run the event more than once - but these are very fixable features.

What problems is ON24 solving and how is that benefiting you?

This has challenged us to redefine engagement - and question the efficacy of our programs. We have decided that some of our in person events will now become exclusively virtual - causing us to see a net savings in the travel and entertainment costs that we held to host these nearly free to attendee events.

Mid Market (51-1000 emp.)
Apr 28, 2021
 Source
Overall Rating:
5.0
ST
Shannon T.
Manager Sales Enablement Marketing
Share
"Best Webinar Platform"
What do you like best about ON24?

The best part about using ON24 is the ability to customize the various parts of the webinar. Our team has the ability to make webinar events look very corporate and we also have the ability to add more engaging elements to the other types of webinars that our sales teams offer.

What do you dislike about ON24?

The reporting side of the platform could be a bit better. Having the ability to parse out the data easier when you have multiple lines of business accessing the account.

What problems is ON24 solving and how is that benefiting you?

Our entire sales teams had to pivot from all in person to all online. ON24 Webcast Elite gave our sales teams the ability to engage with prospects throughout virtually throughout the pandemic lockdowns. Without ON24 we wouldn't have been able to offer our Sales Teams an alternative. ON24 Webcast Elite helped our marketing team assist our Sales Teams with being able to reach out to prospects during a very challenging time when trying to engage with prospects.

Mid Market (51-1000 emp.)
Apr 28, 2021
 Source
Overall Rating:
5.0
Catlin G. avatar
Catlin G.
Field Marketing
Share
"Best webinar experience tool"
What do you like best about ON24?

There is so much functionality! I love that you can see multiple speakers at once, and there are so many features that you can add into your webinar to truly customize it.

What do you dislike about ON24?

There are so many features, that it is overwhelming at first, but the implementation managers help a lot.

What problems is ON24 solving and how is that benefiting you?

we are hosting all of our events virtually right now, and this is our platform to achieve that.

Enterprise (> 1000 emp.)
Apr 28, 2021
 Source
Overall Rating:
5.0
Cristina L. avatar
Cristina L.
Senior Event Specialist
Share
"Useful Tool and Excellent Support"
What do you like best about ON24?

The versatility of the platform - from live to simulive to on demand, along with the engagment tools and provided metrics.

What do you dislike about ON24?

No virtual backgrounds or breakout rooms

What problems is ON24 solving and how is that benefiting you?

Outreach and engagement - We have realized that this tool can help us reach our global audience while staying safe during covid.

Mid Market (51-1000 emp.)
Apr 28, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"ON24 Highly Recommend"
What do you like best about ON24?

ON24 changed our entire webinar and marketing experience. Having a great system like this really sets you apart from competitors. The team is also very responsive and helpful if you ever need assistance taking your presentations to the next level or brainstorming how to do something.

What do you dislike about ON24?

Nothing so far! It has been a great experience and looking forward to implementing more in the future.

What problems is ON24 solving and how is that benefiting you?

Separating ourselves from our competitors and giving the opportunity and easier and more engaging experience. We are also going to use ON24 to take our conference online.