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ON24 Reviews & Product Details
ON24 is a San Francisco-based company that offers a cloud-based sales and marketing platform for digital engagement. The brand serves over two thousand customers around the world, including major blue chip tech companies, banking institutions, healthcare organizations, and industrial manufacturers. Their software is powered by AI that allows businesses to drive revenue growth and deliver insights that drive engagement and conversions.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare ON24 with other popular tools in the same category.
What I really like about ON24 is how straightforward and simple it is to use. It doesn't inundate you with a ton of needless features and it just does what you need it to do: set up and run webinars, easily. We really like being able to pre-record webinars and giving presenters the ability to tweak their presentations that way, especially for those that don't do so well in a live environment. Reporting is pretty easy to use and comprehensive as well.
Because it still uses Flash, I sometimes get complaints from presenters not being able to see some elements on their end. It usually just requires a quick browser refresh to fix that. Image quality after presentations get posted is poor.
While we signed up with ON24 to help with lead gen, we're still primarily using it for large internal calls. It's allowed us to communicate and provide information to large teams more effectively and efficiently. We post the recordings to our intranet for anyone to watch at any time. We've even used it as a way to create recordings for internal use. Of the handful of external webinars we've done, we found that engagement was pretty high and resulted in a fair amount of leads coming through.
The overall support/assistance ON24 give each and every client. Always happy to set up a training/explanation session to ensure you get the most out of the platform
Sometimes some technical errors eg losing sound on the platform but apart from that nothing.
More and more reach than ever before, help us education all our clients with guests speakers easily
User friendly. Very easy to use. No complications
Limited options.. We have to play within the boundaries we cant do anything on our own out of the box.
Syncing with the Marketo was initially a problem but by time the issue is resolved and now the registration from Marketo and on24 both gets reflected on the report of On24.
The ability to customize the attendee experience and the out of the box integrations with some of the largest vendors we use.
The builder for the landing page / registration form is lacking advance functionality and it only works within a set of pre-designed templates. We've moved our registration into Marketo for more flexibility on the design for our registration forms.
Improving the online event experience for our clients/prospects and improving our lead generation process.
Seamless integration with Marketo. Very easy to use.
A bit pricey compared to other webinar hosting tools/platforms but at the end of the day, gets the job done and doesn't disappoint.
The main problem that On24 has helped us solve is running webinars all around the world in 7-8 different languages and also in friendly time-zones. When we first integrated with On24 several years ago, we started using it to run a few different live webinars all in the same timezone per month. Now, we are running about 15-20 webinars per month, sometimes even more, and On24 makes it super easy with having the "simu-live" options, and being able to "clone" webcasts. It has saved us a lot of time, and we were able to make it scale.
Easy straightforward layout to host webinars.
Long wait time to download video after live webinar.
Benefits - Easy to set up and manage. Problem - Long wait time to download video after live webinar.
I love the different types of presentation options that we have. I often bounce between them as sometimes I present live webinars, sometimes I pre-record them and then present them as if they are live and then just login to answer Q&A live.
The only thing I dislike is that we don't have the option for all attendees to dial-in via phone --the audio is restricted and only comes out of the device being used.
the platform is so flexible and really helps me to run webinars with multiple speakers at different dates / times and then have it all be one webinar. For a global company, ON24 provides a lot of the flexibility we need!
industry leading webcasting platform for our business needs.
unexpected technical issues due to system upgrade.
platform able to accommodate large number of attendees; greater attendance numbers.
I love the ease of use for the administrator, host, speaker and customer.
More full packages, less a la carte on new release items.
Complete ease of use. Have strong monthly attendance.
The analytics dashboard provides meaningful data at a glance without having to dig through multiple layers or reports to find the information we need. The on-demand analytic reporting has been invaluable for our company, allowing us to report on longitudinal registrant activity through multiple programs.
While running a live webinar, the audience preview widget tends to be lagged by 5-10 seconds
Streamlined reporting and tracking on registrant engagement through live and on-demand webinars. Easy integration into our salesforce crm platform.