EASY TO USE, SAVES TIME GREAT CUSTOMER SUPPORT
EXPENSIVE BUT STILL WORTH THE PRICE SAVES ME TIME
I AM ABLE TO CONNECT WITH CUSTOMERS VIA TEXT SAVING ME TIME AND MONEY
Makes it easy to communicate with customers, either on our website or not. Also, we can send payment requests to customers and it's super simple. Easy for us and easy for our customers. It's the best in class tool. We've tried the others.
It's not inexpensive, but it is worth the cost. There are cheaper alternatives, but they are klunky, harder to use, and with less features.
Live chat, review requests, message customers for quotes, payment requests.
I like that you can use this platform like you would use a cell phone. I also like how you can send automated reviews out.
The cost is a bit high but you do get what you pay for.
Taking the human aspect of a chat feature and putting it into one tool.
User friendly, real time patient communication
The Cost of adding another location to link
No problems
I can access Podium anywhere at anytime, commuicate with customers and get FIVE star reviews with a quick automated message. Its been great and there are added features for sending a coupon or special by text. The cost is great too.
I have liked everything about Podium so far there has been nothing to dislike.
We have a way to communicate with our customers by text message and collect Google reveiws very easy with automated text we send out afer a service has been provided.
Always there to help at a great reasonable price
Have not had bad experiences would like a check in call ever 3 months.
Reviews
Increase in reviews for our company have been a real asset.
Cost of Podium is the only dislike we have.
Poduim helps with everything from our phone systems to online reviews and our marketing.
the ease of responding to reviews and the suggested responses that a lot off my plate
the cost is pretty high for wht we use . I'd suggest a custom plan since we do not use for messaging or calls outside of reveiws and responses or bulk campaigns.
organizes reviwes and makes responding quick and easy