Unclaimed: Are are working at Printful ?
Printful is a web-to-print software for Commerce businesses that helps them streamline operations related to on-demand printing, order fulfillment, and shipping. With Printful, retailers can categorize products in online catalogs, run marketing campaigns and generate sales reports on a unified platform. Additionally, managers can utilize mobile applications to receive notifications for order updates, view shipment details, and track inventories using Android and iOS devices.
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Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Compare Printful with other popular tools in the same category.
The Printful product selection is great, quality is always top-notch and the shipping speeds are very fast (even during the holiday season). Very happy about our partnership with Printful.
I wish there was more flexibility with the pricing. If the pricing was better I believe we could achieve a higher scale to our revenue and order volume. That would be my only complaint.
We are trying to provide customized clothing and other products to our customer base. Our customers really love the unique items they can find with us that they cannot find in stores.
Simple integration and an excellent website for creating products and customizing the packaging slips and receipts. Fulfillment can be chosen within an area.
I don't dislike anything, but I would prefer if the product catalog keeps growing.
Allows me to focus on creating and selling.
I am very pleased with the quality of the fabric used, as well as the print and manufacturing of my product. Very durable too.
I think it would be nice , especially for potential customers, to have the tote bag in some kind of packaging besides its shipping bag.
At the moment, I have not had any issues.
I love that able to customize each product to your liking. And that i am able to easily link this to my Shopify store. Also that they are help in support chat.
I don't like that some of the items are expensive per unit and some of the color customization i don't really like
Selling products
I am a creator by nature, I love designing and selling what I create. Printful allows me to do that without having endless amounts of inventory on hand. While still allowing me to purchase Items I need if I have an event.
I wish I could mass pick items to upload into my store without having to do each individually. It's a blessing and a curse.
Printful allows me to have an array of items in my store without having thousands of dollars in inventory. Opening me up for product line growth.
I came to Printful because of the quality of the product, the standard, and the quality control. It allowed me to go further with my brand. If I get better products, I thought I would have happier clients ant that is what I get. My average review rate on Trustpilot is above 4.3 / 5 and from what I know is pretty tricky to reach better results with Print on Demand. So I moved to Printful after running a couple of tests with samples. Tests, where Printful appeared to be the best fit for me. Quality, user experience, but also application support were above my expectations. After one year of selling with them, I became Executive! From this point, the service becomes five stars : - Strategy support - Dedicated team member for any after-sale support Printful is the best Print on demand company on the market, the one that will allow you to build a better brand that will stand for years.
I don't think that there is so much I dislike regarding Printful. The company doesn't ship anymore to some European Oversea regions, which is sometimes irritating.
Printful allows you to build a standard. Anywhere, anytime, your T-shirt will be printed identically, with the same quality. Without quality control and standard, it's just impossible to build a brand.
I like the platform integration with multiple Eccomerce sites meaning reduced listing time so that designing becomes the main aspect of your time spent on your business.
Not much to dislike but I would like to have free samples maybe a once a year or after a certain amount of sales if possible.
The integration of multiple platforms means that I only have to upload on one platform.
We've used Printful for about 4 months now and they have been fantastic. The 2 things I love are the value they offer and the customer service. We sell posters of my grandmother's photographic artwork (Eve Arnold). The paper quality is as good as many photographers use for high-quality photographic prints but at a fraction of the cost of anywhere else I've found. This means we are able to offer affordable and high-quality posters that really show the photos at their best. In terms of customer service, Printful always reply quickly, are very knowledgeable and helpful and solve any issues fast. The customer back end portal is also very easy to use. You can get started selling products quickly and easily and managing things once you're up and running is simple too.
There are very few downsides to Printful that I've found. The only one I can think of is that they don't have a fulfillment centre yet in the UK for sending out products so our UK customers receive their orders from Spain. However, this has not proven to be a problem. Our orders are small enough, so our customers don't have to worry about customs duties and the delivery time is still very good - usually about 10 days. We have had no complaints about this, only satisfied customers who love the quality of the posters.
The biggest problem that Printful solves is how to give Eve's worldwide audience access to high-quality posters of Eve's images. Printful have centers around the world and we can therefore easily offer posters to people no matter where they are in the world. They take care of all the printing and shipping, and because all the products are print on demand, you don't need to invest a lot upfront.
Printful has been our fulfillment partner for a number of our brands since 2017 and they have played an important role in us being able to scale our business. POD is not new and Printful is not the only player in this industry - however, they are one of the few Print on Demand companies with the most consistency, transparency, around the clock customer service, and wide selection of products. They also do have a number of warehouse locations around the world (and new ones constantly added) which greatly helps with turnaround times and end-user experience as shipping a product closer to one's location internationally significantly improves transit times. I look forward to more years of partnership with Printful.
There is nothing really I dislike about Printful - there are fulfillment issues that come up (especially in the last year due to the pandemic) but Printful's transparency helps with us being able to maneuver in any market condition. When order issues come up, Printful quickly resolves them and reships the correct products.
Printful resolves the issue of us having to print our own products as well as warehouse them - they completely take care of this aspect of the operation so that we can focus on the other parts of the business.
First of all, quality of the products and printing is really great, this is the most important thing when you are selling something and sometimes people assume every company is gonna be like that, but... you'd be surprised to see that this is not the case for most of them, so I have to give Printful a 10/10 in this compared to the POD industry. Another thing that I like is that they are always working to add new products and that’s something I truly appreciate, a business listening to their customers is a business that is going in the right direction. The customer service is also great, they had help me with any problem, issue or question that I've had and I can guarantee you I'm someone who is always looking for the best results. Another amazing thing about them is that you can be based in the most remote place and still you are gonna be able to sell your products anywhere in the world, from the US to Europe, Australia, Asia, etc without having a huge increase in the cost, I'm already used to it but having a global partner like this is something you are looking for in any business. There is no possible comparison between Printful and other POD companies at this moment if you are looking to start a serious business.
I don’t really dislike a lot of things about them, but I will try to review the main topics that can be a problem for other people. When you go with a POD company there is a thing you have to know: pricing is gonna be higher than buying in bulk, yes, but that’s part of it, you are sacrificing some margin for not having to risk your money on something that you don’t know if it’s gonna work. In that price is also included everything that you would have to pay for if you choose to do it on your own. I've also seen some people complaining about shipping times, you have to understand that we are on a pandemic, almost every business except Amazon is having delays and most of you customers will understand if you inform them. Before Covid-19 shipping times for national deliveries were less than a week and a week or so for international deliveries.
As I told before, you can ship worldwide without having to pay a huge amount for it. They have fulfillment centers all around the globe, so that solves any logistic problem. I’m also able to make a new design and upload it immediately to my store without having to wait weeks until it’s produced and if something doesn’t work I'm not expending hundreds before testing it.