Revel Systems
Open cloud order management platform for restaurant and retail brands
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Revel Systems Reviews — Pricing, Features & The Honest Take
Revel Systems Overview
What is Revel Systems?
Revel Systems is a cloud-hosted point-of-sale (POS) and order management platform for restaurants, retailers, multi-location brands and franchises. It combines iPad-based POS terminals with inventory, employee management, customer records/loyalty (with some integration limitations), reporting/BI connectors, online ordering, hardware orchestration, and an open REST API/webhook platform to support integrations and enterprise deployments.
| Company | Revel Systems |
|---|---|
| Year founded | 2010 |
| Company size | 501-1000 employees |
| Headquarters | Center Valley, Pennsylvania, USA |
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5.0
(1)
Free plan available
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Revel Systems Product Details
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile iPad |
| Support | Knowledge Base |
| Training | Documentation, In Person |
| Languages | English |
Revel Systems Pros and Cons
- Feature-rich POS suite for multi-location restaurants and retail chains
- Open API and webhooks with BI connectors for customization and analytics
- Modern iPad-based hardware support and multiple POS modes
- Strong inventory, employee, menu and order feature set
- Onboarding and partner network for enterprise deployments
- Pricing beyond base tier is custom and not transparent publicly
- Gift & loyalty APIs are being deprecated for new third-party integrations
- Localization and non-US tax/regulatory support not clearly detailed
- No free trial plan discovered in published materials
Revel Systems Pricing
Revel Systems Features
Accounting Integration
Advanced menu management
API / Developer Access
Appointment Scheduling
Automatic discounts / promotions
Barcode Scanning
Billing / Donations / Multi-tax / Surcharge support
Camera barcode scanning
Cancel / void orders
CRM / Customer management
CRM Integration
Customer display / receipts / order screens
Customer-facing display
Customer Feedback
Customer Management
Customer management / CRM
Customizable POS terminal/dashboard/workflow
Customizable Receipts
Custom Reports
Data export / connectors to BI tools
Discount Management
Discounts, promotions & coupons
E-Commerce Integration
Email/SMS/custom printed receipts
Employee Management
Employee / staff management
Foreign / international card support
Gift Card Management
Gift cards (physical / eGift)
Gift / loyalty programs
Hardware integration (registers, terminals, readers)
Hardware support (restaurants, kiosks, displays)
Inventory Management
Inventory management across multiple locations
Kiosk and Kitchen Display System (KDS)
Kiosk support
Local currencies & taxes
Low stock alerts / reorder / demand forecasting
Loyalty / Gift Cards
Loyalty Program
Loyalty / rewards program
Loyalty tiers / rewards management
Menu Management
Menu management / modifiers / combos
Mobile checkout / checkout anywhere
Mobile POS
Mobile POS terminals / payment hardware
Mode mixing (combine Bar and Retail mode features)
Modes / templates (restaurant, retail, service)
Multi-channel sales (in-store, online, pickup/delivery)
Multi-channel sales (online, in store, delivery integrations)
Multi-Currency Support
Multi-location / franchise / brand control
Multi-location Support
Offline access (stored/partial functionality without host connection)
Offline Mode
Offline mode / device failure resilience
Offline mode / resilient when connection lost
Online / remote payments (online store, APIs)
Online / Web ordering integration
Order notes / special instructions
Order/ticket management / tables / seating
Partial payments / deposits / layaways
Payment Processing
Payment processing (EMV, card, mobile wallets)
Point of Sale terminal / iPad or device POS
POS API sandbox in all regions
Product descriptions sync online & in store
Product Variants
Purchase Order Management
Receipt options (print / email / SMS)
Refunds / exchanges any location
Reporting & Analytics
Reporting & analytics (sales, staff, products)
Returns and Refunds
Sales processing (card-present in-person)
Sales Reporting
Save and retrieve carts (draft orders)
Staff roles / permissions / commission tracking
Supplier Management
Support for promotions / discounts
Support for tables / table mapping / dine-in service
Support / training (help, documentation)
Table Management
Tax Management
Third-party Integrations
Third-party integrations / open API
Tip Management
Universal search (products/customers/discounts)
User Permissions
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Last updated: August 31, 2026
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