Salesforce helped me and my yteam in day to day tasks in sales, like sales planning, tracking, recording and maintaing data.
The cost is a bit rough on pocket rest everything looks smooth and fine.
Salesforce is solving problems for us like pipeline building, maintaining data records and day to day tasks.
When it comes to Salesforce, there are many things that I like - but I will point out the possibility of designing the system per user requirements and needs, and the fact that we can easily unite the whole data gathered from B2B2C and analyze it. The platform is easy to use, regardless if you need it for creating reports and analyzing the data, or as an Omni Supervisor. It integrates with other applications seamlessly and is a great tool you use daily.
The mobile app was hard to implement and personalize - so I skipped using it.
Helps create a complete overview of Customers' life circle, allowing teams to easily access needed data and also provide exemplary service.
Salesforce offers a comprehensive and user-friendly CRM platform. The customizable features and robust analytics have significantly improved our sales processes, providing a centralized hub for managing customer relationships. The cloud-based system enhances accessibility, making it a valuable asset for our team
While Salesforce is powerful, the initial learning curve can be steep. Navigating through its various features and customization options can be overwhelming for new users. Additionally, the pricing structure, especially for smaller businesses, may pose a challenge and require careful consideration of budget constraints
Salesforce Platform solves various business challenges by centralizing data, streamlining sales processes, fostering collaboration, and providing scalability. It enhances CRM, offers real-time analytics, ensures mobile accessibility, allows customization, automates marketing, and improves customer service. These features collectively boost operational efficiency, customer satisfaction, and overall business success.
Its innovative nature by coming up with new clouds specific to each industry every day like edication cloud, data cloud , marketing cloud etc. They also have good customer support. I also like their automation tools by which we can automate our daily tasks
They are too costly if organization have less users. They should come up with some cost wffective licenses.
It helped me in intellegent routing of my cases using Service cloud as a result i am able close cases faster. Its email to case functionality is also awesome as lot of requests come on our company's mail.
The data warehouse platform is best what I see in snowflake
Pricing is a big factor for snowflake I feel it is a disadvantage
It is best for my organisation to keep big data analysis, load dataset for future analysis purposes
Service and marketing cloud and AI feature
Cost of some of the products which can be expensive
Managing data
The way it allows data analysis into modern world
Pricing is key factor, very les documentation to learn
It is good
The learning curve is very good for freshers and it can be implemented and integrated in various conditions easily. Due to its various features, you can impact the grassroots level problems easily. As there is a large number of users creating a very helpful community of trailblazers with very good customer support.
Pricing is the most problematic thing as for business use for startups and small firms the solution is a bit costly.
We are a consulting firm giving solutions to others in which a CRM with a good integration functionality helps a lot and time consumption to create a solution using salesforce is very low which agains help in customer satisfaction.