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Unclaimed: Are are working at Sovos Compliance Cloud ?
Sovos Compliance Cloud Pricing: $700.00 to $7000.00/year
Sovos Compliance Cloud Pricing Reviews
TIN verification is super easy and 1099 uploads are a breeze. The Sovos Team is easy to work with if there ever are issues to help you thru the process. I enjoy the ability to set up multiple users for the system with varying levels of access.
We honestly haven't had any issues with Sovos or any dislikes. We have used their system for quite a few years for tax reporting.
Our 1099s are filed thru Sovos - once uploaded and approved by me, they take care of the rest. They mail the forms to our vendors and file with the IRS on our behalf. Price is very reasonable compared with other products.
I like that if at any time I require assistance or have questions about my service, I know exactly who to reach out to. I can always depend on a quick and helpful response.
I wish price estimates were more accessible for different services.
We rely on Sovos to provide updated sales and use tax rates monthly.
Cost effective and good technical support
Need to provide ability for clients to do uploads more efficiently for new acquisitions
Sales tax on customer sales
The accuracy and knowledge they provide.
Of course, the cost seems a bit high for
We are maintaining the numerous sales tax rates in the U.S.
Sovos currently files all of our state returns each month/quarter. They are done timely and my rep is very responsive and easy to work with. Regarding their technical help, at least one tech is excellent to work with and will solve most issues, if I can connect with him.
The initial set up was very costly, with our company being charged every time we called for assistance or were ready to set up new state jurisdiction. This was above and beyond the initial fee. Also, we use Net Suite and the two systems (Sovos GTD and NetSuite) are not working well together in identifying those clients that are tax exempt and have exemption certificates loaded, requiring us to manually override any transactions to suppress sales tax. There is also an issue with SOVOs over riding the tax calculation made by our retail web site, changing the Cash Receipt with it is imported into NS, causing it to not match the initial sale $'s on our website. The difference is usually pennies, but it does cause reconciliation problems
Keeps our system tax rate calculation current with state changes for better compliance, time savings when they file our returns with the states and ease of reporting regarding sales tax for each state and jurisdiction.
Respond fast, and its system is reliable and workable
After you sign with them and become their customer, next year they increase their price sharply to a very high price range. And it is very tedious and troublesome to negotiate with them. And their tax person needs to be more trained and more experienced.
They help us set up the new billing system which can calculate and file the sales tax.
GTD is a cloud solution. No need to update manually every month. Rates are up to date.
GTD pricing model is more expensive. They charge based on # of calls to Sovos without providing any backup for their claims.
Trying to get classify the Customers correctly and decide to bill them or not. With Cloud solution, we don't have to update on premise solution every month. The rates are always up to date.
The only thing that I like about Sovos is that they send invoices to the government, if the solution is working.
Professionalism, communication, speed, compliance, development, project management, etc. Professionalism - deadlines are not kept, nobody takes accountability for problems Communication - emails are not responded to, information communicated is clearly not understood Speed - questions and errors are not addressed in a reasonable time-frame, constant reminders and escalations must occur in order for work to get done Compliance - since go-live we've already been out-of-compliance with the mandates of the government for 2 instance an these issues have still not been corrected Development - the development and coding of Sovos is very sloppy and not what would be expected for the price paid Project Management - updates were not regularly sent, the project manager had no idea what was going on, budget usagage was not accurately communicated, overages were charged without our approval
Electronic invoicing which are sent to the government and approved via the Cloud.