Sovos Compliance Cloud Reviews: 4.2/5 — Solid Choice

Upsides of utilizing Sovos is that once you upload your files, Sovos takes care of everything else. If anything does not click they will provide an update so you can resolve and reload the corrected file. At the end of it all, we receive a confirmation of the total amount of 1099s that were filed and in the event we have rejections, we will be notified of that as well.

There is really nothing that we don't dislike at the moment.

Sovos is providing our firm with up to date tax requirements for our yearly filing of our 1099s.

TIN verification is super easy and 1099 uploads are a breeze. The Sovos Team is easy to work with if there ever are issues to help you thru the process. I enjoy the ability to set up multiple users for the system with varying levels of access.

We honestly haven't had any issues with Sovos or any dislikes. We have used their system for quite a few years for tax reporting.

Our 1099s are filed thru Sovos - once uploaded and approved by me, they take care of the rest. They mail the forms to our vendors and file with the IRS on our behalf. Price is very reasonable compared with other products.

Sovos makes it convienent to check TINs against the vendors name as we on board new vendors. We use this feature on a daily basis. When it comes to uploading and doing a mass check on TINs we get very little errors when processing 1099s. When processing 1099s the Sovos team is very responsive when we have questions or issues. The product is a web based product so we can access it from anywhere and the implementation was very smooth. I would highly recommend their services.

I wish Sovos would send a curtisey email at the beginning of the year with the instructions on how to upload information into their system for 1099s. This would cover any changes that have been made and would be convient to have in case we have new people or can't locate what was used from a previous year.

It is reducing the amount of time spent processing 1099s and making sure our vendor setups match with the IRS database.

We had been on Booke for statutory reporting, and we moved over to Sovos when they were purchased. The experience has been really great. We still have the detailed help guides that Booke had, but there is additional features that we didn't have before, like being able to import PDFs into the software (we do our footnotes in a separate word document and then conver to PDF), and also the ability to export and import excel files of different schedules and make edits as necessary (such as Schedule F). They also have good customer support, and are helpul in answers questions that we have in a timely manner. I just think overall it has all the benefits fo the Booke software, but builds on it with additional new features that enhance the overall experience.

Coming from the Booke software, I think the Sovos validation checks is a little bit more confusing to follow. I am starting to understand it overall as I have used Sovos for about 3 years, but it just seemed more complicated on how to run it, as well as how to follow the trail, compared to the Booke software (at least at first). It can take a little bit of time to run PDFs of the statements to review outside of the system, but overall I don't have any dealbreakers that would make me switch to a different platform.

It makes our reporting very efficient and easy to meet our regular deadline involving reporting.

Simplicity of use. Sovos also keeps up-to-date with legal requirements so I don't have to. The Customer Support has been excellent with continued contact. Sovos is proactive and reaches out to us ahead of time when changes are coming.

Implementation was a bit of a challenge as we were moving from a long-time use vendor so lots of new technology to learn.

Sovos reports State tax for us as our Core vendor withdrew support for that function several years ago.

Intuitive cloud based solution that has outstanding customer support

I wish the Sovos UCP solution also supported Canadian province rules.

Unclaimed property management including filings and due dillegence letters

Have used Taxware since 2004. Now also using GTD

Sometimes customer service is hard to get glad we have direct contacts also

new state taxes and taxability of products

I started working on Sovos this past February. It was my first time trying this software, and I was impressed with how many ways there are to load the information. The best part is that you can work your financials in an excel workbook and import them in Sovos within seconds. You can also import PDFs. You can copy the previous statement or create a new one. It's just so easy and flexible.

So far, I can't say anything wrong about the software. The customer service has also been great. Every time I had an issue, I would get help within 1 hour from them. This makes it a great platform and a great company.

Sovos is the software we use for the statutory statements. I can map it directly from the TB and prepare the statements in a day. I think this is the dream for every accountat.

Easy to use, rapid response, good reporting

solving inquiries, reporting tax variances

Tax districts, regulations, rates

SOVOS allows me to be 100% confident in our reporting for Sales and Use Tax. The website is easy to navigate and the files are easy to download. SOVOS is customer-focused.

There is nothing at this time that I could say does not work for me and our company when speaking about SOVOS. We have used the product for many years, and it has always been reliable.

We are registered in every state and even internationally. SOVOS allows me to be confident that the tax rates that we are charging our Fortune 500 companies are accurate and always updated.

Sovos has accurate database for sales tax rates and taxability. The initial implementation process was comprehensive and thorough with lots of support from their team.

How different Sovos products work together.

US sales and use tax filing. It's efficient and accurate. Our team uses it to generate returns for the states every month and haven't had much issues at all. We rely on Sovos a great deal.

* Allows tax calculations in many jurisdictions * Easy to Integrate API * User-Friendly Front End Tool for Configurations and Changes * Allows customization for bespoke tax calculation interpretations * Simple to onboard new Tax Jurisdictions

* The reporting tool is a work in progress and sometimes you cannot get the information you need easily

* Had an antiquated tax engine - actually 2 to allow for taxation in all our jurisdictions. SOVOS GTD allowed for the consolidation of tax engines into one. * Move reliance on the management of tax configurations from IT to the business users * More easily adapt to changing tax rules (i.e. Brexit, 2020 EU VAT changes)

STS and outsourcing the sales tax returns. I don't have a tax department, and we file returns in almost every state. If I receive a notice from a state regarding an error or payment deficiency, I send it to Sovos, and they do the research and correct the problem. I have a good working relationship with my sales tax preparer. In addition to the time savings, outsourcing the returns is less expensive than adding a full-time employee. I have been using this service since 2009 and over the years have had several sales tax audits. To date, I have not had an audit with any material findings.

Occasional quirky system issues. For example, last month I could not run a transaction detail report. I will say that Tech Support has always been quick to solve any issues that I may encounter.

We are in the process of moving from on-premise to the cloud. At the same time, we are installing an Oracle patch to replace the system transaction ID number with a customer invoice number on the monthly transaction report. Currently, I run the transaction detail and then send it to my IT department. IT then has to run an SQL query to match the system ID number to an invoice number. I need to know the invoice number in the event something needs to be investigated down the road.

Ability to feel good my returns are done in a timely manner

24 hour turn around for my responses - in case I am on vacation

Tax notices handled.. saves me time not having to work on these

Updates - seamless, cross country accuracy

After installation, we found that we needed 3rd party software to get right geo code

sale tax calculation on POS

The import power and flexibility that the product delivers.

Post filing import limitations. Would like to be able to import complex corrections into previously transmitted records.

We are managing our large-scale 1099 reporting function with Taxport. The ease of its use, and the power and flexibility of importing and reporting, help us to successfully manage the 1.2M 1099 forms we file each year.

Sovos is an easy to use program that fits well with our team's demanding workload.

Sovos is limited by the IRS website at times and this can cause delays in processing.

Sovos helps ensure accurate information is on file for our suppliers, and distribute 1099's easy and on time!

I love how easy it is to upload a file, review a file, make corrections, submit a file and get everything mailed out seamlessly.

Compared to our old process it's really hard to dislike anything about Sovos!

We have solved our information reporting procedures that used to be such a manual task!

Using Managed Services to create and submit our files has been well worth the investment. Prior to using this service, our Information Technology team was responsible for much of the file creation, and they dreaded it. Now, the field maps are updated correctly each new tax season, and Sovos helps us work through any data validation issues. Our files are always transmitted on time - we never miss a deadline.

In the past, some of our processes were not well documented so there was some re-education of Sovos staff. However, in the past few years Sovos has greatly improved their documentation of our process, and this has made all the difference. Managed Services continued to update their documentation as we identify and solve issues.

Reduced FTE costs for Information Technology department, accurate and useful validation reports, email notification reports for eStatements, eStatement access through our Online Banking vendor submitting web calls to Sovos. The process is now very streamlined, well documented, and efficient. We allow the experts to assist with updating the data maps and loading our data - much less hassle for us.

We currently use the product Taxport for a variety of year-end tasks. The system is easy to navigate and the instructions are all pretty straight forward. If I have any questions, I log into the client user portal and either submit a case or I call Sovos Support and they are very helpful!

I honestly have yet to find anything that I dislike. The product we use is very sufficient and the customer service through Sovos is very good.

Sovos Intelligent Compliance Cloud has just overall made our processes more efficient and have saved a lot of time with the knowledge documents that are available.

The system is easy to use and an indispensable tool in our year end reporting process. With this software we know our files are in compliance and we are able to satisfy our federal and state reporting requirements. Their support staff is readily available to answer questions.

The billing invoices are not as detailed as we would like.

We are using it to meet our state and federal tax information reporting requirements. Sovos regular compliance updates ensure we are in compliance without having to spend hours doing tax research.

Very friendly and responsive sales person and customer services representative

My company agreed on the service at the last moment. It was stressful to meet the filing deadline.

Filing 1099 with IRS. The benefit is the filing is quick and smooth.

I worked with several members from the Sovos Customer Support Team and my inquiries/questions were logged within minutes of submission and someone always contacted in a very timely manner.

During the most recent tax season i did not encounter any issues that I would say I "disliked"

We are able to import our payment/financial/tax data from our financial system to a cloud-based system that produces the most up-to-date IRS forms. Sovos allows us to import our data, generate our tax forms and file produces the electronic file to submit to the IRS

the easy way to generate reports of what we have in the system

anything so far , maybe just its not good to have to run a report to know the historical info of my customers

enter tax certificates for our customers.

I like that if at any time I require assistance or have questions about my service, I know exactly who to reach out to. I can always depend on a quick and helpful response.

I wish price estimates were more accessible for different services.

We rely on Sovos to provide updated sales and use tax rates monthly.

The absolute accuracy of information and the ability to research tax rates. We utilize this for our global sales forca and the reliability on information is priceless.

Nothing yet. I haven't experienced a flaw or area that I would consider to need improvement.

It allows our sales team to confidently quote and sell across the globe.

I've been a user of SOVOS for 8 years now and I have never been more statisfied with a tax reporting tool. They make the process seamless from start to finish.

In years past, any time I found myself stuck, I would simply call the customer support desk and always had a pleasant experience. The last 2 years have not been the case. It's as though the tech assisting me doesn't understand the issue I'm having or there may be a language barrier.

Since they incorporated the state reporting in addition to the federal reporting once 1099-NEC forms came back as a requirement, this has made our process much easier.

The ability to see all 1099s in one place and the ease of revising the returns.

At times it's hard to get support on the phone

Easy access and processing to all records

The ease of use of the TaxPort and LTtax systems. Also, the customer support that we receive has been excellent.

Sovos needs to be more proactive in communicating outages/problems that the system's are experiencing.

Staying on top of compliance with the annual tax law changes that occur. Also, making the state transmittal process easier to use for remitting tax forms.

Ease of maintenance Integration with SAP ERP Detail Transaction Logs

setup of new ssl keys was slightly complicated

Customer Certificate management Calculation of taxes Reporting