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Stamped Reviews: 4.4/5 — Solid Choice
Stamped (branded Stamped.io) is an e-commerce marketing SaaS focused on Reviews & UGC, Loyalty & Rewards, and Lifecycle automation. It helps online brands increase trust, drive repeat purchases, and improve customer retention through review collection and display (photo/video/Q&A), loyalty programs (points, referrals, VIP tiers), and behavior-driven lifecycle flows with analytics and integrations primarily targeting Shopify merchants.
| Company | Stamped (WeCommerce Holdings) |
|---|---|
| Year founded | 2016 |
| Company size | 51-200 employees |
| Headquarters | Vancouver, British Columbia, Canada |
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | Chat, Email/Help Desk, Knowledge Base |
| Training | Documentation |
| Languages | English |
Stamped Pros and Cons
- Consolidated suite: reviews, loyalty/rewards, and lifecycle automation in one vendor.
- Deep review capability: photo/video UGC, sentiment analysis, Q&A.
- Strong integration with Shopify and leading marketing tools (Klaviyo, Attentive).
- Flexible loyalty rules, VIP tier support, customizable branding.
- Multiple domains support; full analytics & insights.
- Pricing can be steep for brands needing all three modules.
- New installs outside Shopify (WooCommerce/BigCommerce) are limited/legacy only.
- Some features gated behind higher tiers; SMS review requests and advanced widget customization not universally available in lower plans.
- No open-source or self-hosted options; no CLI.
It has a free plan and very helpful staff. Its easy to use and is intuitive. It has many features including AI and reward programmes aswell as refferal programs, however I havent tried all of them yet. The integration was easy and when encountered a problem the staff was helpful. I use it everyday to check on reviews. Implementation was also easy.
Their website is a bit slow and the price jump from the starter plan to the next one is more than double, but I understand that they are a bussiness also.
It helps collect reviews from people that otherwise wouldnt leave them.
We appreciate the support provided, with the team staying with it even when it took a while to figure out the issue.
No issues with Stamped at all. Happiy recommend it.
Automating the customer review process.
I can reply on them for prompt support, and I know they will always complete everything I want exactly as I need it to be done.
Absolutely nothing, keep up the amazing work!
Helping me to create brand awareness through collating and displaying Customer reviews. So many times I have spoken to a Customer who says they chose us because of the reviews they have read. Stamped also help implement css changes that have made my reviews appear more prominently on my site, and have assisted me when I have needed additional support.
I like this app, and I really appreciate knowing that I can ask a question and I'll get a response and usually a quick solve! Thank you!
I do see that Stamped.io comes up as a performance issue with Unused CSS and Unused JavaScript when I check PageSpeed Insights, but I don't know how big of a deal that is, or if there is a way to get around that.
shows my reviews to my shoppers
The support team at Stamped.io is extremely responsive and helpful to any questions I have. They always go the extra mile, especially Arjun. I would highly recommend them.
I don't like how I have to create manual review links
Stamped is great for getting reviews sent out automatically and builds trust for my brand.
Their review system is very good but their customer support is also very good
There is nothing I dislike about the service
The primary goal is receiving reviews for verified purchasers at an affordable price.
The Staff are very helpful with any issues you may have.
Haven't had anything I dislike about the app
Collecting reviews from customers to gain more trust.
This is the second time I've contacted the Stamped team support, both for separate things. Both times I've received prompt and helpful support - both times my requests were resolved quickly. Thank you.
That I am unable to add verified reviews from my suppliers manually. Instead I would need CSV files, which I don't have.
By auto inviting customers to review products
I love that I can easily filter through reviews. Allows us to easily review and publish reviews.
Stamped meets the needs of myself and my team. no other comments here
We can easily review, and publish all reviews in a very easy process.
Easy to import reviews from other sites, and easy integration with BigCommerce. Identified some bugs early on with the BC integration but they got fixed very quickly, and the customer support has been very helpful and quick. Both the reviews and loyalty work well, and are very reasonably priced compared to other similar apps.
May be too simple for some of the more established sites or if you need some specific functionalities, but as a product for small/medium-business or as an entry-level app, can't fault Stamped.
To be more active in seeking and obtaining customer reviews, and also engaging with the customers on further feedback if necessary. Have seen an increase in customers providing feedback since using Stamped.
Dashboard is pretty neat and easy to navigate. Integration was super easy. Review Display widget allows customization and it took few minutes to get this integrated on my store. Overall a great app with all the features you need for your ecommerce and reviews.
It is bit expensive compared to other apps out there. Then again, Stamped.io is more than just a review app. It has a "Loyalty & Rewards" program, which is interconnected.
1) Ecommerce store and Reviews Widget Dispaly. 2) Automated Review Request via Email. 3) Photo/ Video Review Reward Program : helps us with out photo/video reiviews
Hands down, the best thing about this app is the support team which is super responsive and helpful. They understand English well and actually care about specific concerns. Furthermore, the functionality is easy to use and works great. They'll even work on custom pricing for you as needed.
Not being able to surface Google Reviews but that is a Google issue, not a stamped one. In addition, the carousel feature that they offer isn't as great as Covet.pics
Being able to gather customer reviews and surface FAQs on our product pages.
I found in it a great user interface and experience.
I couldn't find anything I really disliked about it honestly.
I got user interaction which I never got before previously.
The user interface and pricing are great.
Being forced to use the review widget as an iframe.
Customer feedback and user generated content.
Ease of use and implementation is the best feature of Stamped. It has been the best platform we have tried to manage our customer reviews and ratings. Stamped easily allows us to moderate reviews on a daily basis and have them published - something that is a vital aspect of our digitally native DTC brand.
Having used the platform for more than a year, we have encountered site-breaking bugs a couple of times. These have been mostly due to intergration issues with the platform - such as Facebook or WooCommerce. Their customer support also tends to be a bit inconsistent, we have received fantastic and swift support and replies in the past, but have also been left disappointed with slow or no response when it came to platform-breaking bugs as well.
We have been using Stamped for over a year to manage our customer reviews and rating on different platforms - in particular our social media channels such as Facebook, Instagram and our own website. As a DTC (direct-to-consumer) and exclusively digitally native brand, we live and die by our reviews, and Stamped allows us to manage this vital part of our business with ease and speed. We have also found that, ever since we implemented Stamped, that the number of reviews we received on a monthly basis has increased, with more reviews begetting even more reviews. This increase in reviews and traffic have directly corelated to an increase in sales, which has left us very sastified with the decision to choose this particular review management and marketing product.
Stamped is by far the best platform we have used to manage our customer reviews and ratings. Having tried a few other solutions in the past, we have found that Stamped offers very straightforward integration into our existing platform, WooCommerce, and is proving to be easy to integrate into our next platform as well, Shopify.
There is nothing that we dislike about Stamped.
We use Stamped to manage our customer reviews and ratings on Facebook, Instagram, and other social channels. As our entire business and sales channels are digital, Stamp's excellent integration allows us to realize the benefits of convenience, a central tool to manage thousands of reviews, as well as easily choose and display the reviews that we want to show off to our customers. Due to the sheer volume of reviews we receive on our platforms, we oftentimes also receive spam reviews or inappropiate reviews, Stamped's straightforward interface allows both old and new staff to jump on and manage the process or tasks without much training or handholding. The biggest benefit is that ever since using Stamped, our website and social channel traffic has increased, in addition to the number and frequency of reviews being left.
Fairly easy to implement with decent integration to common systems. The Rewards and NPS feature is what stands out.
Lack of flexibility to customer tiering/ rewards calculation
An automated process of tracking customer life time value. From there I can start to look at perceived value pricing and product innovation.
Good feature set for Woo (but who cares if features do not work)
Their software is super jacked up. Half the time it barely works. It's super slow to load. Sometimes the admin UI does not even make sense. I do not have confidence that things are running correctly on the back end with Stamped. All this, and it's expensive!! Unfortunately, we are stuck with it for now. It would be too expensive to switch at this point. And IDK if there is even a better option for Woo. Many of the other options for Woo were not fully featured, so I went with Stamped. The Woo ecosystem sucks, with software companies not giving Woo as many resources as a Shopify. So, I did not expect perfection here. I would say implementation took 3 to 4 times longer than it should have due on bugs. Probably 10 different tickets exchanged with the stamped team. They do not have live chat, which means that cycles are slow, and it can take days to get things fixed. And even when you think they're fixed, they very often break again.
Reviews and loyalty for WooCommerce site.
Decent option for magento reviews. Good reviews landing page when it is working correctly.
No live chat or video call support, even on their Business plan. Email support takes over 48 hours to reply to simple questions. Fixing any bugs and issues is next to impossible.
Collecting and displaying customer reviews