Wide variety of connectors, customisable packages.
Price is high for a sole trader relative to other software subscriptions
Automation
Keeping everything very automated and also the interface is so easy to use. Customer support is really responsive as well, which is amazing!
not much really, I think it would be great if the pricing can be more competitive
Help downloading data from various platform in a timely manner
- Vast choice of connectors - Simple setup - Fantastic Support when needed
The Price....... Pretty sure that is the one common denominator with everyone using or having used Supermetrics
Consolidating the data from multiple sources into one congruent report
it's Looker Studio Integration replaced a solution that cost 20x (since looker studio is free) and provides an easier setup and better real time reporting.
customer support on billing issues can be a challenge to navigate
Provides real time reporting and easily exportable reports for a suite of ad platforms we use for our clients.
Very easy to use, can load any report into Google Sheets - I use it for adhoc reporting or as the foundation for automated reports. It requires very little training, learning curve is minimal and the value is inmediate.
It's only an extract and load tool, you won't be able to configure transformations before loading (unlike some competitors) - although I found this is an ok workflow - as long as you know how to handle transformation, joins, renaming, etc from your data wourhouse or bi tool.
Consolidate digital ad metrics (spend, conversions, clicks, etc)
Supermetrics gives me access to my data in a simple and reliable form. I have been able to develop dashboards and reports in looker studio thanks to Supermetrics.
I would like to a larger varity of pricing packages.
It allows me to combine my GA and internal data.
The ability to bring in multiple platforms and sources into a single dashboard. Helps create reports easily instead of looking at each individual marketing platform.
Connection issues have been an issue for us in the past and it makes us hesitant on the quality of information that is given. However, this occurence isn't too often.
Supermetrics solves our reporting needs by being able to connect multiple platforms to our CRM to uncover metrics that we wouldn't be able to without it. It allows us to look at our ROAS and Cost per MQL.
After comparing a lot of different tools I found that it is best option in terms of cost and it is also easy to use.
Sometimes a trial is activated without a clear reason.
We have saved tons of hours automating our client reports.