Synder has been a game-changer for syncing our Shopify sales platform with our QuickBooks Online (QBO) accounting software. Its highly customizable features allow us to have granular control over how each transaction is synced, thanks to the smart rules that can tailor the process to our specific needs. The interface is intuitive, making navigation and operations straightforward and user-friendly. Another plus is the manual sync option, which gives us the flexibility to oversee the synchronization process on our terms. Above all, the service is outstanding; fast and efficient. A special shoutout to Clarissa, who went above and beyond in assisting us, ensuring that our experience was smooth and productive.
The initial setup process can be somewhat time-consuming, requiring a bit of a learning curve to fully understand and utilize all the features effectively. However, once you're past this stage, the benefits definitely outweigh the initial investment in time. Additionally, while the pricing provides great value considering the functionality and support you get, it could be a little less expensive. Nonetheless, for the efficiency and control it offers, Synder is well worth considering for anyone looking to streamline their e-commerce and accounting processes.
Automation accounting
Once synder is setup, the complex work is automatically done and you can forget about it. If there is an issue, it's super easy to trouble shoot the problem and re-sync your transactions.
The downsides of Synder might be the pricing model for the rules. I believe you have to pay extra per rule. I'd like to create a few more but prefer not to pay extra per month.
It is helping me catergorize my processing fees. It also allows me to automacationall apply loan payments to my balance sheet for any finance paydown transactions.
Using Synder to import all our Amazon sales transactions into our accounting software alleviated hours of manual order and expense data entry, streamlined our monthly reconciliation process and eliminated many data entry errors resulting from Amazon's complex reporting systems. The program's default template options seemed very well thought-out and tied out to Amazon's reporting layout, and I also like that we can create custom rules to map and customize the transactions to our unique GL and reporting needs. Synder's customer support chat platform is also top-notch! Regardless of the issue or the time of day, I've found their support team to be knowledgeable and polite, and it seems like someone is always there and ready to help answer questions and work through issues quickly. For example, Pauline helped me with an import & sync issue late one evening, and she even hung out with me until it was resolved. Then there was Vilena, who was there to answer my billing and subscription questions and then went one step further and came up with a better solution for us, which totally made my day!
The program did tend to bog down and eventually stop working when I had a relatively large volume of historical transactions to import and sync, so I had to scale back and work with the data in smaller time-period chunks. I also wish I could sort the order of the transactions on the data review Platform.
Amazon has a very complex reporting and inventory tracking system. As a rapidly-growing start-up with a small team all working overtime to make big things happen, Synder has made it possible for us to have more accurate and timely sales data and reports so we can continue to grow this side of our business.
Synder helps me focus on the other essential aspects of my business while the accounting side can run smoothly without me having to check on transactions being synced every hour of the day. It's just a fantastic tool! Plus, their customer service has always been ultra-friendly AND available for me. I've had numerous (small) issues and questions in the past when I started integrating all my marketplaces on Synder (1x Amazon account, 3x Shopify account, 3x Paypal accounts...) but all of those issues/questions were handled by their support team very quickly. Thanks to Vita for taking time to get on a Zoom call so we could fix the ongoing issues I had with some transactions. The software works very well, but sometimes it's the settings you've selected that make the syncs fail, and it's not Synder's fault.
We own 3 brands, and I use a feature that adds Quickbooks "classes" to my transactions to classify each brand's sales. I pay Synder extra for a rule system that makes it possible to classify my transactions automatically. It works well 90% of the time (except for refunds transaction types), and I wish I wouldn't have to pay extra for that. Using QBO's class system should be included in the basic pricing, and not something I have to set up manually via their "custom rules" settings.
Synder helps me sync e-commerce transactions between my different stores and my accounting software (Quickbooks Online). It helps automate my accounting department.
it snyc my stripe to quickbook any create fee expanse and save me time to create it myself, save alot of time
still learning the system , i will keep you posted
fast syncing with stripe invoice and QuickBooks
Trx Syncs, Item Syncs & customer service
Price point but it is worth it in the end
Accounting. Helps streamline the process and makes it easy to get an indepth look at my business--the way I want to view it.
The customer service, Helen in particular
Nothing. It is very easy to use at an affordable price.
Specific categorisations into QB can be achieved easily.
- Imports customer information from Stripe into QBO. - Imports transactions from Stripe into QBO. - Great value for what you pay. - Excellent customer support, thank you George!
- Updating payment method under Snyder settings is a bit glitchy.
We use QBO for our monthly bookkeeping, but we use Stripe as our payment processor. Having our transactions imported into QBO for us to easily reconcile them under the right customer removes a lot of the double-entry we would otherwise have to do.