Synder Reviews & Product Details

The customer service is absolutely amazing. Renata and Tina have walked me through a couple of issues that I've had with an incredible amount of patience.

A bit of a learning curve, but that's to be expected.

Synder is making my accounting a breeze by importing all of my transactions from different platforms.

Synders program was exactly what I was looking for. We use Stripe for processing our CCs, but I was driving myself nuts trying to reconcile each month because of the fees they take out prior to releasing our clients payments. Synder streamlined that all for me and tracked the Stripe fees separately while allowing my invoices to match up with payments. There was a bit of a learning curve to set up and some patience so I knew where Synder was putting everything in QBs, but once I trusted it, the syncs are so easy to do. I would say it cuts my time spent on this part of bookkeeping by 98%. I can’t wait to link it to my Amazon business account to track their fees and split up payments as well. (I would like it if it could link Amazon accounts, not just Amazon business accounts.) Often times software is frat but the customer service falls short. This is NOT the case with Synder. Their customer service is great. They are very responsive, timely in their responses and will help you get the answer you need if you can’t figure someone out on your own. They seem always happy to help.

- Setup initially takes some time, as it’s not intuitive unless you have some time to concentrate, but any issues, customer was very quick to help. - I’d like the unused syncs each month to roll over. I didn’t realize this and got a month behind initially thinking I’d just catch up, so I lost the opportunity to use last months syncs when the transactions came in a month ago. - I would like it if we could link general Amazon accounts, not just Amazon business accounts - I’d like a mid-level payment or new company tier. We’re a new startup, so the $39.99/mth or 500 transactions per month level is too rich for us at this time. Hands down once we can afford it, it’d definitely be worth it!

Saves so much time! Thank you Synder!

Vita is very patient in answering all my questions, step by step, very positive attitude. All my issues finally got solved. I like Vita's services very much. I really appreciate her help!

Maybe you guys can elliminate the "refresh" process by refreshing pages automatically?

smart rules, rollback, finding the difference between QB and Stripe, etc. Sync is finally solved and our book has been perfectly reconciled.

It's a "set it and forget it" application. Once it's set up, you will very likely never need to log in again.

It takes a little work to get Quickbooks to sort actually which type of transaction Synder has synced. Mine just show up as "Stripe" but I'm guessing that's a set up issue on my part.

Auto-syncing transactions from Stripe to Quickbooks for accounting purposes. Without a product like this, I would not be using Quickbooks for my online business.

Easy way to connect Stripe to Quickbooks with complete transaction information syncing. Great service from Tina when I had a question and needed help!

I didn't realize that I needed to enable auto-sync, so it would have been helpful to make that more clear.

Syncing transactions from Stripe into Quickbooks online.

It was simple to use and super fast to set up and sync. It even synced my client's info and created invoices. Loved it.

I wish I could buy extra syncs as needed with the starter plan.

It is helping me sync my Stripe sales with my Quickbooks accounting software.

This syncs transactions a lot better than the standard Etsy integration that Etsy provides. I will be using this going forward! You will not be disappointed if you sign up.

If you Rollback, you don't get your credits back. This should credit you back the credits if you rollback the sync.

I am trying to solve the rollback issue with Synder, hopefully, I can get my credits back so I can finish the integration

excellent and responsive customer service

A little bit of a learning curve, and I had to adjust my books to accommodate.

It saves us a lot of time on manual labour

The time saving aspect of syncing with Stripe transactions.

Price is a bit steep for entry level packages.

I had a backlog of 6 months of Stripe transactions to sync to my QuickBooks account. I initially didn't think the price would be worth it, but the time I've already saved with Synder has paid for itself.

The system is exactly what I needed. I was able to automate days of manual work down to two minutes!!! Kay Reel who onboarded me was awesome!

Synder did exactly what I hope it to so I have nothing negative to say.

Stripe revenue classification into Quickbooks

Synder's customer service is top notch! Anastasia quickly helped me unravel my issues with multiple companies and platforms in a single account. She even made the process pleasant. Thanks a million!

I don't have any concerns at present. Everything is working well.

We are using Synder to match Stripe payments to invoices in QuickBooks Online. It also is a great help in reconciling fees.

I just love Snyder! Using it has helped automate our transactions from a third-party app to Quickbooks with automatic class assignments to updating product information. Their customer service is so knowledgeable and helpful! I had a question about whether Snyder could perform a specific task and reached out to Snyder's Help Desk and worked with Helen. She walked me through exactly how to create a Rule for the task and stayed with me until it was working perfectly. She really knew the product well! Highly recommend Snyder for automating QB tasks!

Nothing. See my review above. Snyder is a great product.

I just love Snyder! Using it has helped automate our transactions from a third-party app to Quickbooks with automatic class assignments to updating product information. Their customer service is so knowledgeable and helpful! I had a question about whether Snyder could perform a specific task and reached out to Snyder's Help Desk and worked with Helen. She walked me through exactly how to create a Rule for the task and stayed with me until it was working perfectly. She really knew the product well! Highly recommend Snyder for automating QB tasks!

Ease of use and the onboarding team. We had an excellent group of onboarding sessions with Helen. She was amazing with her ability to integrate Synder with Quickbooks.

We needed a lot of help to get everything onboarded, but we had a lot of great help in doing that.

We need to characterize our revenue. Synder automates this so that we avoid manual processes to properly characterize our revenue streams.

Its extremely fast and reliable. I never have to worry about it not working.

Nothing. This service works great and is everything we need.

I am solving not being able to have my accounts receivable report from stripe.

Great customer service. I was contacted by Sasha from Synder, who pointed out that some of my data might not be being synced correctly. She suggested a group Zoom call with my bookkeeper to show us how to set everything up correctly. As Sasha was away when I was free for the call, Helen took the Zoom call instead. Helen was very helpful in showing us what settings and changes we needed to make. This will save my bookkeeper from doing a lot of manual work.

I wasn't able to see Helen on video during the Zoom call, due to a technical issue. That was only a minor issue, as the main focus of the call was viewing my screen, as I navigated Synder and Quickbooks to update the settings.

Automating and syncing transactions from Etsy, Woocommerce, PayPal and Stripe into Quickbooks.

James had been helping me with all the problems that I had been facing during receipt integration between my shopping site and Synder. I am very happy with James support. The company is really lucky to have him in the company.

Nothing disliked. The team had been supportive since the day I joined.

I had trouble setting my receipts. James helped me throughout the process.

Great support. I had great help from Helen who set up my CSV file. Thank you, Helen. Wonderful service.

Connection with more selling platforms to eliminate the requirement for CSV

time saver

Had a question about billing and upgrading my plan and contacted the support chat. Vita was great and helped me resolve my issue right away. Thanks Vita.

Whish there were more/better options for upgrading your plan mid-month if needed, and the option to buy additional syncs. Right now, the only option is to buy a minimum of 500 syncs, which is just way too costly.

Using synder to automatically enter Stripe sales data into QBO.

Best thing about Synder is how easy it is to setup, I imported my eBay / Amazon and was able to export to QuickBooks almost immediately. In addition, the custom rules made things super easy as well.

Downside is the pricing, as you have to pay additional for syncs. It took me few syncs for testing till I had the correct settings so a lot of it was wasted.

I had issues categorizing my shipping postage, however one benefit is Customer Service, they are very easy to work with and were able to help me out.

Tony at Snyder was a big help. I had a mess to deal with, and Tony walked me through the process of downloading and syncing my historical transactions. I would recommend Snyder to anyone--support goes a long way!

I can't say there was anything I disliked

Importing and synching historical transactions in QBO