Synder Reviews & Product Details

Well designed app supported by very efficent and helpful customer service. Thanks Viet!

I didn't fiind it immediately intuative to use but soon got the hang of it.

Syncing all transactions from payment platforms into accounting software

I can forget about collecting data from Stripe or PayaPal and have it entered into quickbooks for me! We get lots of small donations that would take forever to get into QB. Not anymore. I just sit back and watdh the funds come in then get transferred to the bank.

Wish I had more control over payment inforation that was gathered and the ability to update a custome filed in QB. Maybe I do... maybe i need to explore that.

Gives me hours back when reconciling stripe transactions

This product is a lifesaver if you need to reconcile a lot of stripe transactions. Literally saves me hours of admin every week. Couldn't do without it. Really easy to implement and great customer support.

Nothing negative - does exactly what it says it does.

Syripe reconciliation with Quickbooks

So happy that I found this app! After using a different one for almost a year, I appreciate how easy it is to use Snyder. I had some questions getting setup and James was quick to answer and very helpful!

Haven't found anything I dislike yet! It's been great

importing large amount of transactions easily

I have been using Synder for integraions for a while now and the product is great and support is great too. I had an issue with an integration and Sophie was able to quickly resolve the issue in the chat support and get us back up and running. Great support and saves so much time using the program.

At this point we havn't come across anyting that would keep us from using the program

Keeping accounting and ecommerce sales organized and syncronized

James Plummer is what we find most helpful about Synder! The program itself is very user-friendly and comfortable to use. We find that in our office we are not great with technology, so we hit some obstacles along the way, and James was incredibly patient, supportive, sent screenshots and clear instructions to resolve any issues we had. This process made Synder the main reason I would recommend the program to others, because there is mothing more important than support when it is needed.

We don't believe that we found many downsides. In our case, we are new to the program and thought it would be easier to reach out for help than figure it out ourselves. However, after James took us through the process it was very evident that if we had just read through the available options more carefully we would been able to get to that answer.

We currently needed to connect our desktop Quickbooks account to our new Retail website. It was important for us to reduce the time we spent retyping orders, and have a system where the order would come in directly into Quickbooks, to a specific account. This was done easily and quickly, saving us TONS of time in the process!

1. Integration between Stripe and Quickbooks online. Saves me a lot of time. 2. Knowledgeable & quick support turnaround. Felix was amazing!

I can't think of anything that I dislike.

Time saver with automatic import of transactions from Stripe to Quickbooks Online.

I have been with Synder almost a year now. While there have been some glitches, they work quickly to resolve them. I have worked with Andrew quite a few times and he is always helpful and responsive.

Sometimes making changes in my account without my knowledge to try and fix issues has caused duplicate work

Time savings for inputting sales receipts

Andrey was the best customer service representative I've ever had. He went over and above and helped me with an annoying, complicated problem. He was SO patient.

Sometimes it's complicated to fix when something goes wrong. And it's hard to understand what went wrong.

I had a syncing problem and Andrey was able to walk me through it and help me with it.

Brings in my transactions in a clear and efficient way

Not sure! I can't think of anything, it's a helpful service.

I wish Quickbooks would just let us connect Stripe directly but since they don't I am glad I have this option.

Super helpful in syncing data between Stripe and Quickbooks, and automatically accounts for the fees taken by Stripe. It saves me so much time!

Nothing - Synder has always been accurate. I've never had problems with it.

It's automatically importing all my transaction data from Stripe into Quickbooks. It saves me time, and keeps things accurate.

Customer service. The sync function between stripe and QuickBooks. Saves time money and effort for us.

Not much. The plans are a flexible at the enterprise level but not at the small business level.

sync the stripe payments to our quickbooks

Super fast setup, great support via the chat if needed, integrates with 95% of my payment providers, makes like way easier~

The only downside I've found is that it doesn't sync with Zip payments yet, hopefully coming soon :)

It's solving the massive time sync of manually coding all transactions and payment provider fees in Xero.

I used to use Excel sheet and it was a nightmare. Now i save hours using synder (and avoid mistakes)

You can't buy ''add on'' syncs when you fall in between two plans (would be usefull for small businesses)

Making sure my accounting is all in order, and saving time syncing all the orders from my shop

Never any issues with my syncs, helpful support - especially Renata!!

Some things are a little technical and difficult for a non-technical person to understand (ie rules creation)

QB integration

I like how well the program syncs my transactions from Stripe

There is nothing that I don't like about the program

It allows me to sync my stripe account with Quickbooks

They get back to you to resolve issues as soon as possible. I like their automatic sync feature

The timing of the Dev team to detect why my transactions were duplicating in QuickBooks.

It helps to cut inefficiencies and speed up productivity

The customer service is absolutely amazing. Renata and Tina have walked me through a couple of issues that I've had with an incredible amount of patience.

A bit of a learning curve, but that's to be expected.

Synder is making my accounting a breeze by importing all of my transactions from different platforms.

Synders program was exactly what I was looking for. We use Stripe for processing our CCs, but I was driving myself nuts trying to reconcile each month because of the fees they take out prior to releasing our clients payments. Synder streamlined that all for me and tracked the Stripe fees separately while allowing my invoices to match up with payments. There was a bit of a learning curve to set up and some patience so I knew where Synder was putting everything in QBs, but once I trusted it, the syncs are so easy to do. I would say it cuts my time spent on this part of bookkeeping by 98%. I can’t wait to link it to my Amazon business account to track their fees and split up payments as well. (I would like it if it could link Amazon accounts, not just Amazon business accounts.) Often times software is frat but the customer service falls short. This is NOT the case with Synder. Their customer service is great. They are very responsive, timely in their responses and will help you get the answer you need if you can’t figure someone out on your own. They seem always happy to help.

- Setup initially takes some time, as it’s not intuitive unless you have some time to concentrate, but any issues, customer was very quick to help. - I’d like the unused syncs each month to roll over. I didn’t realize this and got a month behind initially thinking I’d just catch up, so I lost the opportunity to use last months syncs when the transactions came in a month ago. - I would like it if we could link general Amazon accounts, not just Amazon business accounts - I’d like a mid-level payment or new company tier. We’re a new startup, so the $39.99/mth or 500 transactions per month level is too rich for us at this time. Hands down once we can afford it, it’d definitely be worth it!

Saves so much time! Thank you Synder!

Vita is very patient in answering all my questions, step by step, very positive attitude. All my issues finally got solved. I like Vita's services very much. I really appreciate her help!

Maybe you guys can elliminate the "refresh" process by refreshing pages automatically?

smart rules, rollback, finding the difference between QB and Stripe, etc. Sync is finally solved and our book has been perfectly reconciled.