Unclaimed: Are are working at Synder ?
Synder is powerful automation software that enables easy accounting for e-commerce businesses. Automate reconciliation of sales from e-commerce systems with accounting for always accurate reporting.
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Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Compare Synder with other popular tools in the same category.
The ability to se the genesis of each summary detail.
There are so many nuances in Shopify it is very hard to capture them all.
We need to have the infomation summarized daily for our clients and Synder does this most easily. Having every sales receipt in our accounts was resulting in 2-3 hours of work weekly to reconcile. The Daily Summary style creates a much manageable amount of information to sift through.
James Plummer is what we find most helpful about Synder! The program itself is very user-friendly and comfortable to use. We find that in our office we are not great with technology, so we hit some obstacles along the way, and James was incredibly patient, supportive, sent screenshots and clear instructions to resolve any issues we had. This process made Synder the main reason I would recommend the program to others, because there is mothing more important than support when it is needed.
We don't believe that we found many downsides. In our case, we are new to the program and thought it would be easier to reach out for help than figure it out ourselves. However, after James took us through the process it was very evident that if we had just read through the available options more carefully we would been able to get to that answer.
We currently needed to connect our desktop Quickbooks account to our new Retail website. It was important for us to reduce the time we spent retyping orders, and have a system where the order would come in directly into Quickbooks, to a specific account. This was done easily and quickly, saving us TONS of time in the process!
Their support staff always understand whatever the issue is and really have the drive and desire to help their customers.
Sometimes the syncing lags. I wish they would change their automatic syncing from once every hour or so, to a constant refresh. I do have the option of bringing in the orders, so that is very helpful!
Getting our transactions into QuickBooks Desktop without having to hand create each order is paramount. Synder seems to instinctively understand how we need our processes to work (even a step above our settings) and will change to adapt (like payments coming in days later, etc). We always had to hand enter those type of transactions before along with anything that wasn't just straightforward. It's an awesome program. The best thing of all is their support staff. They are incredibly helpful! Lana recently helped us with a syncing issue and she stayed right with it until it was resolved! So professional and dedicated!
1. Integration between Stripe and Quickbooks online. Saves me a lot of time. 2. Knowledgeable & quick support turnaround. Felix was amazing!
I can't think of anything that I dislike.
Time saver with automatic import of transactions from Stripe to Quickbooks Online.
Once synder is setup, the complex work is automatically done and you can forget about it. If there is an issue, it's super easy to trouble shoot the problem and re-sync your transactions.
The downsides of Synder might be the pricing model for the rules. I believe you have to pay extra per rule. I'd like to create a few more but prefer not to pay extra per month.
It is helping me catergorize my processing fees. It also allows me to automacationall apply loan payments to my balance sheet for any finance paydown transactions.
One of the best experiences I've had with any company. Synder fully automates all your sales entries and associated costs directly into QuickBooks seamlessly. This is a major time saver for us and correctly setting up clearing accounts to deal with all our sales receipts, payment partner expenses and payouts is literally a dream. Fully aotmated now. I cannot recommend this service highly enough and although we had some difficulty during setup as we have quite a uniqe WooCommerce multisite, George in support was brilliant in constantly communicating and keeping our case up to date right until the final resolution.
Really so far its a great service so not much to dislike, the UI can feel a bit overwhelming but for what it does I can fully understand.
Correctly account for our sales and the relevant expenses applied by our payment processor as well as all the related sales tax associated with each product.
WOW- after years of the stress of payments and invoices, this app has saved me SO much stress. I am blown away by it and it has saved me so much time. My customers are also happier too. The support is the best I have ever known, the team answer your questions within seconds every single time. Andrew and Viet have been incredible, I know anytime I am stuck they help me instantly. Could recommend any more!
Nothing much, because anything I havent liked, its been my fault lol once the team help me, IT is sorted again.
Adding payments quickly Generating invoices Drawing in all payment platforms in one Skipping repeated payments
Their services are extremely helpful and easy to install. Their support team has been amazing with quick responses and amazing assistance. Can't see myself not using Synder!
Nothing! All of my questions and concerns have been quickly answered by their support team, nothing to complain about :)
We use Stripe for our payments and Quickbooks for our bookkeeping. Synder helps us sync every single transaction over to Quickbooks and automatically categorize it where it needs to go without us having to worry about it.
Very easy to use but most importantly the service. Andrew has been unbelievable every step of the way!
Everything is working fantastically. Love the product
Moving all information from our processor to QBO
Synder is a time saver for me! It integrates with my accounting software and automatically updates my transactions list.
Not being able to easily purchase additional syncs.
Synder reduces inaccuracies with data transfers. This saves time and money.