Synder is powerful automation software that enables easy accounting for e-commerce businesses. Automate reconciliation of sales from e-commerce systems with accounting for always accurate reporting.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Ease of sync and rollback. And, compatibility with our systems.
No downside yet. I like everything so far
Detailed QBO integration of Stripe, PayPal , WooCommerce
I had a small issue with the app but thanks to Darya I was able to troubleshoot the problem. Really great customer service.
There is nothing I dislike, so far the app is perfect for my needs.
Online e-commerce AR automation.
Setup was easy with only one small hiccup which was easily resolved on a quick chat with Yar from Support. I was able to go back to the beginning of the year (~ 5 months) and sync all the transactions and match everything in QBO and reconcile the account within a few hours. Currently I have only set up Stripe, but I like that we can handle more platforms if needed.
The only downside was paying for the higher priced plan for the first month to be able to import historical transactions...but fair enough because we were paying the monthly fee for those months. I have only been using for a short time, so I can't say if I will encounter any other issues but so far so good!
Previously transaction level detail was not getting into QBO - I would just make adjustments at year end to account for Stripe fees and true up sales totals if needed. Now I just need to reconcile the account periodically and year end should be a breeze.
Customer service is helpful and friendly. I had an issue syncing PayPal, and they were able to fix it in a timely manner. They were also helpful with a billing issue. Efficiency has increased with use of the app. Unfortunately, I still have to manually enter the class in Quickbooks, but I don't think that is a Snyder app issue.
It would be nice to have more payment tiers. Something with around 500 syncs at a price between the 100 and 1,000 sync plans would work well for us.
Automatically syncs our donations from Stripe and PayPal into Quickbooks (creates a sales receipt with all applicable donor information, except for class).
It comprehensive ability to sync Stripe and Square transactions
The Price. Unfortunately you have to move from 50 syncs per month to 500 syncs per month. For small businesses that want 150-200 syncs this is a problem.
Saving lots of processing time
I run a small vineyard business selling our own wine online and from the vineyard, and tasting visits. I am setting up Quickbooks but couldnt make it sync with Paypal. Synder just does it. No probs. Worked first time. Really pleased with it. I havent so far needed support.
Only drawback is that I need to sync back data for 18 months to do the business accounts for the tax return, and as far as I can see there is no way to do this other than to upgrade to a level that I dont need for anything else. It would be good to be able to buy the back-sync transactions I need without having to pay for a years worth of a big upgrade.
Needing to sync Quickbooks with Paypal. So far it is doing that really easily. It is saving me loads of time compared with syncing using downloaded monthly csv spreadsheets.
Works well behind the scenes and makes recording transactions easy.
Sometimes the software can be a little glitchy when importing historical data.
Synder helps the business keep track of our record books. It cuts down on our costs for staff.
Customer support was extremely helpful in getting started.
There is definitely value in the product, but it is a bit expensive.
It allows me to sync my transaction and customer information between my Quickbooks account and Shopify - perfect for what I need!
The immediate response to any questions or issues you have in the chat window.
Would have liked more testing Syncs before launching because I used up many of the Syncs until I understood how the system works
Importing STRIPE and Paypal transactions to quickbook
Syncs Stripe data with Quickbooks easily.
The sync limit for uploading previous sales does should not take away from your sync allowance.
We needed to connect Stripe with Quickbooks and Synder was the best option.
Seems to easily connect Stripe and QuickBooks. Good customer service. Diana was helpful in the chat helping me out.
Nothing yet seems good. Have to have the correct inputs to get the correct outputs.
Connecting Stripe and QuickBooks. Makes the process pretty easy.
I like how everything matched in QBO so well. All I do it click match after uploading/syncing transactions from Synder.
Figuring out how to set it up takes a little time. Cost is a bit expensive to me
the biggest issue solved with Snyder was the fees in QBO from Stripe needed to be manually added for each transaction
This has helped me to set up payment links and credit card payments for my customers. Anastasia was extremely helpful with any questions I had and their response time is super quick!
That I can't currently customise which email address invoices appear from to customers
Helping my account
I linked Shopify with Quickbooks and was able to pull in individual orders in the quickbooks.
I am not able to figure out if you also import payout summaries
I am still exploring Synder with Shopify. I will explore it with Amazon also. I can post the reply only after exploring. I want extra trial period
It works quickly, and the chat support is fast.
Read the T&C's carefully before purchasing. Purchasing a package with a year's worth of historical data means they can see it- not that they'll sync it.
Syncing Stripe transactions with Quickbooks.
Automatically adds credit card fees to Quickbooks.
I chose the Small plan, quickly realized I needed the Medium, but they couldn't upgrade me seamlessly and preferred I paid the whole fee. Hopefully, the upgrade will work within a day or two, but at a cost of precious time.
Automating Credit Card Fees. Saving time and hassle, hopefully.
Synder helped us sync all of our transactions and was a time saver for our company.
The syncs do not roll over if you don't use all of them.
Syncing bank transactions. Not having to manually enter into our registry.
- Product works. Used it to sync up with Quickbooks & Stripe, which made book-keeping simple - Fast customer service, and easy set-up
- I had an annual subscription. When I sold my business, I disconnected all the syncs (QuickBooks & Stripe). - The account stayed active, but not in-use. - I was charged with the annual subscription even though I did not use the app at all for a full year. When I tried to request a refund, they did not provide a full refund. Though my support agent was responsive and quick, it's just their company policy that is annoying.
Reduce manual bookkeeping by integrating income (stripe) to accounting software (quickbooks). Made it super easy to get the data I need into Quickbooks.
Huge time save - we used to port info from Stripe to QBO by hand. This saved us hours a month.
Takes time to get sorted out. It also produces hash numbers in QBO if the sync parameters are wrong. But there's dev/demo mode so that you can test before deploying.
This has made our month end bookkeeping much simpler.