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Synder
Effortless Financial Integration
4.7
(199)
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Synder Reviews & Product Details

Synder Overview
What is Synder?

Synder is powerful automation software that enables easy accounting for e-commerce businesses. Automate reconciliation of sales from e-commerce systems with accounting for always accurate reporting.

Company CloudBusiness Inc.
Year founded 2016
Company size 11-50 employees
Headquarters San Francisco, California, USA
Social Media
Synder Categories on Findstack
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What Synder is best for?
How does Synder compare to Melio?
What are the pros and cons of Synder?
Synder Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Synder Features
ACH Payment Processing
API Integration
Automated Tax Calculation
Batch Processing
Credit Card Processing
Customer Management
Customizable Invoices
Digital Wallet Integration
Discount Management
Dispute Management
E-Commerce Integration
Fraud Detection
Invoice Management
Mobile Payments
Multi-Currency Support
Multi-Platform Support
PCI Compliance
Partial Payments
Payment Gateway
Point of Sale (POS) Integration
Real-time Notifications
Recurring Billing
Refund Management
Reporting and Analytics
Security and Encryption
Subscription Management
Tokenization
Transaction Management
User Roles and Permissions
Virtual Terminal
Synder Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 07, 2024
Synder Logo
199 Synder Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jul 20, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Met our needs - like no other product"
What do you like best about Synder?

Ease of sync and rollback. And, compatibility with our systems.

What do you dislike about Synder?

No downside yet. I like everything so far

What problems is Synder solving and how is that benefiting you?

Detailed QBO integration of Stripe, PayPal , WooCommerce

Small Business (50 or fewer emp.)
Jun 18, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great Customer Service"
What do you like best about Synder?

I had a small issue with the app but thanks to Darya I was able to troubleshoot the problem. Really great customer service.

What do you dislike about Synder?

There is nothing I dislike, so far the app is perfect for my needs.

What problems is Synder solving and how is that benefiting you?

Online e-commerce AR automation.

Small Business (50 or fewer emp.)
May 28, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"New User"
What do you like best about Synder?

Setup was easy with only one small hiccup which was easily resolved on a quick chat with Yar from Support. I was able to go back to the beginning of the year (~ 5 months) and sync all the transactions and match everything in QBO and reconcile the account within a few hours. Currently I have only set up Stripe, but I like that we can handle more platforms if needed.

What do you dislike about Synder?

The only downside was paying for the higher priced plan for the first month to be able to import historical transactions...but fair enough because we were paying the monthly fee for those months. I have only been using for a short time, so I can't say if I will encounter any other issues but so far so good!

What problems is Synder solving and how is that benefiting you?

Previously transaction level detail was not getting into QBO - I would just make adjustments at year end to account for Stripe fees and true up sales totals if needed. Now I just need to reconcile the account periodically and year end should be a breeze.

Small Business (50 or fewer emp.)
Nov 24, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great Customer Service"
What do you like best about Synder?

Customer service is helpful and friendly. I had an issue syncing PayPal, and they were able to fix it in a timely manner. They were also helpful with a billing issue. Efficiency has increased with use of the app. Unfortunately, I still have to manually enter the class in Quickbooks, but I don't think that is a Snyder app issue.

What do you dislike about Synder?

It would be nice to have more payment tiers. Something with around 500 syncs at a price between the 100 and 1,000 sync plans would work well for us.

What problems is Synder solving and how is that benefiting you?

Automatically syncs our donations from Stripe and PayPal into Quickbooks (creates a sales receipt with all applicable donor information, except for class).

Small Business (50 or fewer emp.)
Apr 07, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great but pricy for smaller businesses"
What do you like best about Synder?

It comprehensive ability to sync Stripe and Square transactions

What do you dislike about Synder?

The Price. Unfortunately you have to move from 50 syncs per month to 500 syncs per month. For small businesses that want 150-200 syncs this is a problem.

What problems is Synder solving and how is that benefiting you?

Saving lots of processing time

Small Business (50 or fewer emp.)
Jan 14, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy!"
What do you like best about Synder?

I run a small vineyard business selling our own wine online and from the vineyard, and tasting visits. I am setting up Quickbooks but couldnt make it sync with Paypal. Synder just does it. No probs. Worked first time. Really pleased with it. I havent so far needed support.

What do you dislike about Synder?

Only drawback is that I need to sync back data for 18 months to do the business accounts for the tax return, and as far as I can see there is no way to do this other than to upgrade to a level that I dont need for anything else. It would be good to be able to buy the back-sync transactions I need without having to pay for a years worth of a big upgrade.

What problems is Synder solving and how is that benefiting you?

Needing to sync Quickbooks with Paypal. So far it is doing that really easily. It is saving me loads of time compared with syncing using downloaded monthly csv spreadsheets.

Small Business (50 or fewer emp.)
Dec 20, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Works Well"
What do you like best about Synder?

Works well behind the scenes and makes recording transactions easy.

What do you dislike about Synder?

Sometimes the software can be a little glitchy when importing historical data.

What problems is Synder solving and how is that benefiting you?

Synder helps the business keep track of our record books. It cuts down on our costs for staff.

Small Business (50 or fewer emp.)
Sep 14, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great Customer Support"
What do you like best about Synder?

Customer support was extremely helpful in getting started.

What do you dislike about Synder?

There is definitely value in the product, but it is a bit expensive.

What problems is Synder solving and how is that benefiting you?

It allows me to sync my transaction and customer information between my Quickbooks account and Shopify - perfect for what I need!

Small Business (50 or fewer emp.)
Sep 10, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great Customer Service"
What do you like best about Synder?

The immediate response to any questions or issues you have in the chat window.

What do you dislike about Synder?

Would have liked more testing Syncs before launching because I used up many of the Syncs until I understood how the system works

What problems is Synder solving and how is that benefiting you?

Importing STRIPE and Paypal transactions to quickbook

Small Business (50 or fewer emp.)
Aug 24, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Syncs Stripe and Square data flawlessly"
What do you like best about Synder?

Syncs Stripe data with Quickbooks easily.

What do you dislike about Synder?

The sync limit for uploading previous sales does should not take away from your sync allowance.

What problems is Synder solving and how is that benefiting you?

We needed to connect Stripe with Quickbooks and Synder was the best option.

Small Business (50 or fewer emp.)
Aug 11, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Helpful app"
What do you like best about Synder?

Seems to easily connect Stripe and QuickBooks. Good customer service. Diana was helpful in the chat helping me out.

What do you dislike about Synder?

Nothing yet seems good. Have to have the correct inputs to get the correct outputs.

What problems is Synder solving and how is that benefiting you?

Connecting Stripe and QuickBooks. Makes the process pretty easy.

Small Business (50 or fewer emp.)
Jul 14, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"About a month now"
What do you like best about Synder?

I like how everything matched in QBO so well. All I do it click match after uploading/syncing transactions from Synder.

What do you dislike about Synder?

Figuring out how to set it up takes a little time. Cost is a bit expensive to me

What problems is Synder solving and how is that benefiting you?

the biggest issue solved with Snyder was the fees in QBO from Stripe needed to be manually added for each transaction

Small Business (50 or fewer emp.)
Jun 01, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good Customer Service"
What do you like best about Synder?

This has helped me to set up payment links and credit card payments for my customers. Anastasia was extremely helpful with any questions I had and their response time is super quick!

What do you dislike about Synder?

That I can't currently customise which email address invoices appear from to customers

What problems is Synder solving and how is that benefiting you?

Helping my account

Small Business (50 or fewer emp.)
Jul 24, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Payout summary"
What do you like best about Synder?

I linked Shopify with Quickbooks and was able to pull in individual orders in the quickbooks.

What do you dislike about Synder?

I am not able to figure out if you also import payout summaries

What problems is Synder solving and how is that benefiting you?

I am still exploring Synder with Shopify. I will explore it with Amazon also. I can post the reply only after exploring. I want extra trial period

Small Business (50 or fewer emp.)
Feb 13, 2022
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Works"
What do you like best about Synder?

It works quickly, and the chat support is fast.

What do you dislike about Synder?

Read the T&C's carefully before purchasing. Purchasing a package with a year's worth of historical data means they can see it- not that they'll sync it.

What problems is Synder solving and how is that benefiting you?

Syncing Stripe transactions with Quickbooks.

Small Business (50 or fewer emp.)
Aug 18, 2020
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Useful syncing, difficult upgrading"
What do you like best about Synder?

Automatically adds credit card fees to Quickbooks.

What do you dislike about Synder?

I chose the Small plan, quickly realized I needed the Medium, but they couldn't upgrade me seamlessly and preferred I paid the whole fee. Hopefully, the upgrade will work within a day or two, but at a cost of precious time.

What problems is Synder solving and how is that benefiting you?

Automating Credit Card Fees. Saving time and hassle, hopefully.

Small Business (50 or fewer emp.)
Jun 10, 2020
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Time saver"
What do you like best about Synder?

Synder helped us sync all of our transactions and was a time saver for our company.

What do you dislike about Synder?

The syncs do not roll over if you don't use all of them.

What problems is Synder solving and how is that benefiting you?

Syncing bank transactions. Not having to manually enter into our registry.

Small Business (50 or fewer emp.)
Jan 11, 2022
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Great Product, but beware of subscription renewals"
What do you like best about Synder?

- Product works. Used it to sync up with Quickbooks & Stripe, which made book-keeping simple - Fast customer service, and easy set-up

What do you dislike about Synder?

- I had an annual subscription. When I sold my business, I disconnected all the syncs (QuickBooks & Stripe). - The account stayed active, but not in-use. - I was charged with the annual subscription even though I did not use the app at all for a full year. When I tried to request a refund, they did not provide a full refund. Though my support agent was responsive and quick, it's just their company policy that is annoying.

What problems is Synder solving and how is that benefiting you?

Reduce manual bookkeeping by integrating income (stripe) to accounting software (quickbooks). Made it super easy to get the data I need into Quickbooks.

Small Business (50 or fewer emp.)
Jul 13, 2022
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Mediocre synchronization product from Paypal/Stripe to QBO"
What do you like best about Synder?

Huge time save - we used to port info from Stripe to QBO by hand. This saved us hours a month.

What do you dislike about Synder?

Takes time to get sorted out. It also produces hash numbers in QBO if the sync parameters are wrong. But there's dev/demo mode so that you can test before deploying.

What problems is Synder solving and how is that benefiting you?

This has made our month end bookkeeping much simpler.

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