Synder Reviews: 4.7/5 — Highly Rated

I have several clients in the food industry that need multiple payment platforms to all sync into one QBO file (online, shop sales, wholesale invoicing, and outdoor market). They also have multiple classes, invoicing, and inventory needs. So far Synder seems to integrate the product line sale detail well (including class sale data for easier KPI and profit per unit analysis). I am hopeful that the inventory sync between Square and QBO will be just as easy. Support is responsive; today I got immediate help from Kiryl, who knew exactly what my problem was and helped me to solve it in less than 3 minutes.

That every move of transactions is a "sync cost" against your subscription limit. For example, I have been moving one client away from his own bookkeeping (that did not go well in a QBO) into a new account. I wanted to move the Synder subscription from the old account to the new QBO connection. Though I was told by Synder staff that we could migrate the subscription to the new QBO file, apparently that did NOT include the thousands of previous transaction syncs that he paid for since January 2021. His subscription limit of 1000 transactions means I either have to take several months to migrate the old transactions (keeping under his monthly subscription limit), or he has to pay for my syncs. Another example is the issue I had today, which is that I had inadvertently missed an important setup step for locations. I'm faced now with telling my client that he has to pay for more syncs than his monthly limit (undoing my mistake), or I have to take time to correct each transaction in the QBO file. I feel that at least there should be a setting up "grace period" for transactions as users get the set up correct.

Class integration is almost nonexistent in other apps; Synder helps solve product class and inventory issues for my food services clients.

Customer support was extremely helpful in getting started.

There is definitely value in the product, but it is a bit expensive.

It allows me to sync my transaction and customer information between my Quickbooks account and Shopify - perfect for what I need!

The immediate response to any questions or issues you have in the chat window.

Would have liked more testing Syncs before launching because I used up many of the Syncs until I understood how the system works

Importing STRIPE and Paypal transactions to quickbook

Syncs Stripe data with Quickbooks easily.

The sync limit for uploading previous sales does should not take away from your sync allowance.

We needed to connect Stripe with Quickbooks and Synder was the best option.

Seems to easily connect Stripe and QuickBooks. Good customer service. Diana was helpful in the chat helping me out.

Nothing yet seems good. Have to have the correct inputs to get the correct outputs.

Connecting Stripe and QuickBooks. Makes the process pretty easy.

I haven't finished the setup process yet, but I can say that Anna in Customer Service is very helpful and patient. I am not a tech savvy individual and she was able to help me and answer all of my questions. I wish all of my vendors provided this level of support!

I don't dislike anything so far. I haven't signed up yet and I'm still in the set up phase, but we do plan on signing up and the ease of use of the software and the customer support have convinced us to move forward. I may update my review after setup is complete.

I'm excited to use Synder so that I don't have to keep using QuickBooks Desktop and importing transactions. Now that I'm working remotely during the pandemic and my QB software is at the office on a server, it freezes constantly. I needed an App like Synder that works seamlessly with QBO.

I like how everything matched in QBO so well. All I do it click match after uploading/syncing transactions from Synder.

Figuring out how to set it up takes a little time. Cost is a bit expensive to me

the biggest issue solved with Snyder was the fees in QBO from Stripe needed to be manually added for each transaction

This has helped me to set up payment links and credit card payments for my customers. Anastasia was extremely helpful with any questions I had and their response time is super quick!

That I can't currently customise which email address invoices appear from to customers

Helping my account

The instant reconciliation feature is the best part of Synder - and the fact that it splits out the fees automatically from PayPal, Square, Etsy etc. Reconciliation is one of the hardest parts of running my small business and Synder makes the process really easy.

I would like to be able to sync across the order reference number from my eCommerce and marketplace sales channels as a note to have full transparency over transactions. Synder currently creates its own invoice numbers using sequential references from Xero. This would be a good future update.

The largest problem that Synder solves for me is the splitting out of merchant fees, which are a massive headache. I also have two sales channels and I like that Synder supports both of those. Etsy does not have a direct integration with Xero but I require it to sell to customers in certain regions such as the UK and EU following Brexit. Synder is definitely a time saver and a great add-on for Xero.

I linked Shopify with Quickbooks and was able to pull in individual orders in the quickbooks.

I am not able to figure out if you also import payout summaries

I am still exploring Synder with Shopify. I will explore it with Amazon also. I can post the reply only after exploring. I want extra trial period

It's a very easy system to sync orders between stripe and quickbooks.

Wish you could be individual syncs on a ad-hoc basis.

It stream lines our online order sales to QB which helps our accountant.

Synder is a highly specialized software solution for payment processor integrations into accounting software. They are highly responsive to customer support requests, are continually seeking to better their product, often taking direct queues from customer feedback or requests. Sign into your payment processors (Stripe, Square, etc..), sign into your accounting software and then sit back and relax as all of your sales data, credit card processing fees, customer records, invoices and auto-matched payouts are synced to and perfectly organized and categorized in your books.

UPDATE:2022 - All throughout this year, Synder has continually modified it's plans, removing or reducing core features and bumped up pricing. Even if you paid for an annual subscription in full, the features that you were sold were taken away from you mid-year and the ability to customize your plans sync totals have been completed eliminated which forces you to upgrade to a much more expensive plan, bloated with unecessary features (for many small businesses) just to get the additional monthly syncs that you used to be able to upgrade your monthly plan to for much more economical rates.

Books that accurately reflect gross sales and expensing that accurately reflects credit card processing fees.

It works quickly, and the chat support is fast.

Read the T&C's carefully before purchasing. Purchasing a package with a year's worth of historical data means they can see it- not that they'll sync it.

Syncing Stripe transactions with Quickbooks.

Automatically adds credit card fees to Quickbooks.

I chose the Small plan, quickly realized I needed the Medium, but they couldn't upgrade me seamlessly and preferred I paid the whole fee. Hopefully, the upgrade will work within a day or two, but at a cost of precious time.

Automating Credit Card Fees. Saving time and hassle, hopefully.

Synder helped us sync all of our transactions and was a time saver for our company.

The syncs do not roll over if you don't use all of them.

Syncing bank transactions. Not having to manually enter into our registry.

The fast/easy setup process, it only took a few minutes to get the trial's syncs exhausted.

The limitation on the number of transactions you can sync.

I don't want to manually enter my transactions, it helps with that.

Whilst the service works for the most part, there are inherant flaws and getting support for these issues can at times be nothing short of a nightmare. It can save you time, which you pay quite a lot for.

My accountant is currently takling with their senior tech support due to incorrectly syncing transactions, which has been a ballace to resolve. The way they charge is a nightmare too. Don't expect a quick or easy resolution to getting a refund when their payment processor forces you to make multiple payments in order use the service you've already paid an excessive amount for. Apparently it was an "accidental error by our Payment Processor". After hours spent trying to resolve the issue, it's now been over a week and I'm now being passed to the management team for the 2nd time to get the issue resolved. Whether or not this time I am, I'm not sure. What was previously a good experience with this company is starting to sour. Don't often leave reviews, but wanted to leave an honest account of my experiences. I'm doubtful I'll get a satisfactory resolution to this issue which is sad.

speeding up transactional integrations with xero.

- Product works. Used it to sync up with Quickbooks & Stripe, which made book-keeping simple - Fast customer service, and easy set-up

- I had an annual subscription. When I sold my business, I disconnected all the syncs (QuickBooks & Stripe). - The account stayed active, but not in-use. - I was charged with the annual subscription even though I did not use the app at all for a full year. When I tried to request a refund, they did not provide a full refund. Though my support agent was responsive and quick, it's just their company policy that is annoying.

Reduce manual bookkeeping by integrating income (stripe) to accounting software (quickbooks). Made it super easy to get the data I need into Quickbooks.

Huge time save - we used to port info from Stripe to QBO by hand. This saved us hours a month.

Takes time to get sorted out. It also produces hash numbers in QBO if the sync parameters are wrong. But there's dev/demo mode so that you can test before deploying.

This has made our month end bookkeeping much simpler.