Unclaimed: Are are working at Synder ?
Synder is powerful automation software that enables easy accounting for e-commerce businesses. Automate reconciliation of sales from e-commerce systems with accounting for always accurate reporting.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Synder with other popular tools in the same category.
I needed something that could help me reconcile paid inv from a different app to payments received through stripe. This has been very helpful. I had a question and their customer service rep, Andrew, was very helpful!
I would like to see more training videos and step-by-step instructions—overall great product. However, you never go wrong with more training resources for clients.
I needed help running a report. I wasn't in the correct scene. The customer service representative, Andrew, was very patient as he helped me navigate my way through my dilemia.
Synder is a great solution that worked flawlessly with our Stripe account.
So far so good, I haven't faced any difficulty.
For those looking to easily and accurately comprise their financial data and have it accurately organized, Synder is by far one of the quickest solutions out there. Easy to use and great customer service. Thank you Andrew for going the extra mile.
I have been with Synder almost a year now. While there have been some glitches, they work quickly to resolve them. I have worked with Andrew quite a few times and he is always helpful and responsive.
Sometimes making changes in my account without my knowledge to try and fix issues has caused duplicate work
Time savings for inputting sales receipts
Automation of transactions. George covered all issues on one call and resolved each one well the first time. He is quick with answers and knows right away where to navigate to find the issue. Mark Woodin, Accountant, Easy on Hold
None. All is working well. No changes necessary.
Less transactional level time spent by the accountant.
highly recommend this integration to anyone who is looking to sync their transactions to QB from Stripe, PayPal and WooCommerce. Saves me (and my bookkeeper) well over 20 hours a month. (my bookkeeper is nervous for her job! haha). also SYnders support is so responsive and so thorough. huge thanks to Felix for all of his help setting me up!
Honestly - can't think of any downsides at this time!
Syncing Woocommerce, stripe, paypal data to quickbooks.
Using Synder to import all our Amazon sales transactions into our accounting software alleviated hours of manual order and expense data entry, streamlined our monthly reconciliation process and eliminated many data entry errors resulting from Amazon's complex reporting systems. The program's default template options seemed very well thought-out and tied out to Amazon's reporting layout, and I also like that we can create custom rules to map and customize the transactions to our unique GL and reporting needs. Synder's customer support chat platform is also top-notch! Regardless of the issue or the time of day, I've found their support team to be knowledgeable and polite, and it seems like someone is always there and ready to help answer questions and work through issues quickly. For example, Pauline helped me with an import & sync issue late one evening, and she even hung out with me until it was resolved. Then there was Vilena, who was there to answer my billing and subscription questions and then went one step further and came up with a better solution for us, which totally made my day!
The program did tend to bog down and eventually stop working when I had a relatively large volume of historical transactions to import and sync, so I had to scale back and work with the data in smaller time-period chunks. I also wish I could sort the order of the transactions on the data review Platform.
Amazon has a very complex reporting and inventory tracking system. As a rapidly-growing start-up with a small team all working overtime to make big things happen, Synder has made it possible for us to have more accurate and timely sales data and reports so we can continue to grow this side of our business.
Synder helps me focus on the other essential aspects of my business while the accounting side can run smoothly without me having to check on transactions being synced every hour of the day. It's just a fantastic tool! Plus, their customer service has always been ultra-friendly AND available for me. I've had numerous (small) issues and questions in the past when I started integrating all my marketplaces on Synder (1x Amazon account, 3x Shopify account, 3x Paypal accounts...) but all of those issues/questions were handled by their support team very quickly. Thanks to Vita for taking time to get on a Zoom call so we could fix the ongoing issues I had with some transactions. The software works very well, but sometimes it's the settings you've selected that make the syncs fail, and it's not Synder's fault.
We own 3 brands, and I use a feature that adds Quickbooks "classes" to my transactions to classify each brand's sales. I pay Synder extra for a rule system that makes it possible to classify my transactions automatically. It works well 90% of the time (except for refunds transaction types), and I wish I wouldn't have to pay extra for that. Using QBO's class system should be included in the basic pricing, and not something I have to set up manually via their "custom rules" settings.
Synder helps me sync e-commerce transactions between my different stores and my accounting software (Quickbooks Online). It helps automate my accounting department.
The fact it can takes all transaction from the popular marketplaces and sync them into QuickBooks with no issue
Sometimes it can process a little slow but it is to be expected with the work load it has
Solving having to do manual book keeping on a daily basis
Awesome service and the support team know their stuff! I had a nightmare finding a platform which could sync our WooCommerce sales and transactions from 3 different payment gateways and after a dreadful experience with a different company, I tried Synder as a last attempt before outsourcing our bookkeeping needs. It has made my life so easy! All transactions and fees are imported with no issues. I needed to migrate my subscription to a different account after an issue at the beginning with our QuickBooks Online account and I was so impressed at how quick Andrey got this done. All sorted on live chat in less than 2 minutes - really glad I chose Synder!
I don't have any issues with Synder, it's working great for me.
Imports all of my sales and payment transactions in one place.
it snyc my stripe to quickbook any create fee expanse and save me time to create it myself, save alot of time
still learning the system , i will keep you posted
fast syncing with stripe invoice and QuickBooks