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Synder Reviews: 4.7/5 — Highly Rated
Synder is powerful automation software that enables easy accounting for e-commerce businesses. Automate reconciliation of sales from e-commerce systems with accounting for always accurate reporting.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Synder with other popular tools in the same category.
Very responsive support service. Highly recommend!
I would like to be able to set a default sales account for all transactions going into Xero from one platform.
Speeds up importing transactions from sales platforms to accounting software and reconciliation with bank accounts.
I had been downloading transaction reports from my payment gateway and uploading them into QBO monthly, which required the use of a third party application, and the creation of multiple CSV files to upload fees, payments on sales invoices, payouts, refunds, etc. Synder replaced all this with a 5-minute simple setup and labor-free, real-time sync after that.
Although it is possible to set Synder up so that sales are attributed to a Generic Customer in QBO, there can still be customer-specific data in the Description field. We need a way to make that field generic too.
By providing an easy and accurate way to transfer accounting information from our eCommerce platforms and payment gateways, Synder is improving our financial reporting quality and saving labor costs.
Overall, a very good piece of software. I need to synch Stripe / Square transactions to QBO for some of my small nonprofit clients. Syder seems to get the job done for a reasonable price. And...when I have trouble, their tech support is great! Always available and very helpful - especially if you can work with Andrey! :)
I do wish they had a smaller priced plan for non-profits or smaller organizations...
Saves me A LOT time that I would otherwise have to do manual data entry!
It is easy to sync my transactions and great customer service.
The pricing! I would like my previous pricing back :)
Helps me automate my sales transactions
All the fees from stripe are categorized properly. I was having issues with syncing my transactions, and Renata was quick to respond and help me.
Its difficult to reach someone via phone.
I spend less time categorizing my Quickbooks because all the information is transferred.
Well developed software which is easy to use and reliable.
It is expensive and the lack of functionality for sync of product bundles in any package other than the most expensive is dissappointing.
Allows automatic data transfer of transactions from woocommerce to quickbooks online. Avoids manual data entry.
Customer service is solid! I've worked with the same rep throughout integration - it's helpful that she is familiar with my situation. Previous app offered virtually NO support - it's like night and day with Synder.
Had issues with setup. Also was confused by why it would be necessary to "upgrade" from a basic subscription. Took a few days to iron out the kinks but everything appears to be working smoothly now.
Integrating transactions between QBO, Stripe, and my bank. Previously had issues with sales tax calculations and reporting. Synder provides the integration functionality I need. It's too soon to tell how it's benefitting the business but I feel more secure knowing that when I pull reports the data will be accurate.
Synder enables me to integrate WooCommerce, Stripe, PayPal, and QuickBooks to automate my accounting rather than having to manually process transactions. This will save me a considerable amount of time each month.
I had trouble onboarding because the app created my account by pulling in my QuickBooks credentials rather than the email I specified for my Synder account. This caused a whole chain of events resulting in the sync not working correctly. However, the support was awesome, and Renata helped me correct the underlying problem and get me up and running.
I was having to do a lot of manual labor to categorize transactions, but Synder resolves that problem for me. It syncs my WooCommerce shop with Stripe and QuickBooks to enable me fully automate the categorization of shop transactions. It replaces the default PayPal app I was using with QuickBooks so that now I can have those transactions automatically categorized, too. I expect Synder to pay for itself over time with the manual labor it saves me from having to do.
The customer service is excellent. Our representative Vilena helped me to see why our transactions weren't syncing right between Quickbooks and Square. They also checking in and made sure the on-boarding process was successful.
I wish that the transaction numbers were a little more user-friendly. I assume its for security, but they look very long-almost like auto-generated passwords.
The free integration between square and QBO had terrible reviews. So, I went looking for an alternative and found Snyder. Without this integration I wouldn't be able to the breakdown of Sales, Taxes, Square Fees, Credit Card Processing, etc. It also matches with our inventory in QBO. It really is the bridge between our physical store(Square Cash Register) and our online Bookkeeping.
Synder has been an excellent tool for syncing our QuickBooks account and Stripe accounts as well as providing an easy way to connect online credit card payments from customers to their invoices. Their customer service is also excellent through the chat portal. Most recently I talked with Renata who took the time to investigate my issue and provide guides so I can have full control over my account and Synder use which was exactly what I wanted.
I think there is so much more that Synder could do with customization and easier user interface.
Being able to immediately see credit card payments be correctly applied to an invoice without having to go into the back end of QuickBooks or other accounting software to make corrections is the best part of Synder!