Uscreen Reviews & Product Details

The support from Uscreen staff has been brilliant, both on technical and strategy aspects of launching our online video service. The product itself is very easy to use - it makes it simple to get started selling access to live and on-demand videos. The TV and mobile apps have gone down very well with our audience.

The live player has some limitations (e.g. viewers can't choose watch from the start if they arrive during a live session)

Selling access to live and on-demand videos is very easy with the built-in paywall. We were able to get TV and mobile apps available on the app stores very quickly.

Highly recommend! Been with Uscreen about 3 years and I'm on there daily. I have no complaints, in fact my experience has only improved as they've continued to respond to feedback from Uscreen users, and develop more features. The customer service is excellent. I was assigned a Customer Success Manager when I added the app function and we meet once a month (or more if I need it). She's awesome. Thank you Holly!! The whole support team is so helpful and genuinely engaged in making sure you get the most out of the system. They listen to feedback, are incredibly responsive to suggestions, and tech support has been incomparable to other systems I use for my business. This has been essential as I don't want my end user having to wait for my response. It's meant my customer service can remain at a high level. I also love how easy it was to set up and get going at the start, then add additional services as I've developed. The integeration with Stripe works well, and I've never had an issue taking or receiving payments.

Small thing, which I know they are working on, but some features in the community challenges are still not quite working for me and my membership.

Uscreen enables me to easily deliver a vast array of on demand videos, programs and live sessions to my community in a membership format. It is incredbly easy for me to manage, and for end users to access.

The customer service is amazing. They made launching a website and app so easy. They are constantly launching new features and improving their product.

I don't experience any downsides of using Uscreen.

They are always creating new ways for us to better serve our customers and reach new customers.

That is super user friendly and the service is excellent

There are some features that you can not add unless you add code

How people do workouts at home, and uscreen is allowing people to have an ease app to do it at home.

Uscreen is the end all be all for creators/entrepreneurs to monetize their content through amazing apps and overall experiences. We have been using Uscreen for several years now and they are always upgrading the backend and adding new features, our community loves the app and the content is delivered super clean. It's essentially our own version of netflix for our brand.

The only downside is some features are missing, but the positive is they are always adding new ones!

It's giving creators a pay wall and OTT platform that is reliable and clean to engage and monetize their community.

I use Uscreen every day. I like that my videos load fast and doesn't need to buffer. The site is very use friendly and it's so easy to navigate. Their customer service is also great because they answer fast and will do what it takes to help. They also made it very simple to transfer all our videos from one site to theirs.

I do wish I could create a custom playlist of the videos I like and not just add it to my favorites.

They're making it simple for online companies to have a space.

Product works well. It takes away all the tech work from building a membership site I can focus on my content. Customer support is top! It feels like a family and I feel very supported even if I know I'm not their biggest client. They are listening to their users and their community. They are always engaging with us. I am also able to connect w/ other like minded members.

Analytics in terms of where I got sign ups from (google, instagram etc) are hard to come by. Google Analytics integration could be more seamless and have someone to help us with making sure it was done right. Right now when I go live, the URL doesn't save and I have to create a completely different piece of content for the "recorded video"

Uscreen is making it easy for me to manage my subscription membership by providing me tools and improving tools and processes for me so I can worry less about technology and do more content creation

Uscreen has a huge range of features which not only improves my customers' experience of the membership, but also my own ability to effectively present and market to my prospects and customers. These features have made a huge impact on my business - increasing my revenue from existing subscribers, improving customer retention as well as increasing my subscriber base. I think the impressive range of features comes down to Uscreen's willingness to listen to creators' feedback and their understanding of the art of selling memberships. They are a dynamic and innovative company, as well as being caring, attentive and supportive.

I can't think of anything. There are a few nice-to-have features that are not yet available but they don't have an impact on my business and I am sure these will be developed over time.

I migrated from Vimeo OTT to Uscreen just under 6 months ago. Vimeo OTT was very limited in its features, and this was restricting the growth of my business. Since moving to Uscreen my business has benefitted hugely. Features such as tiered pricing and the way payments are processed have meant that I have increased my revenue from my existing subscribers. Features like the community and other marketing tools have improved my connection with my subscribers and therefore customer retention. With the Uscreen marketing tools, I feel supported in the task of increasing my subscriber levels too. Overall, I am now proud of my membership offering and feel so much more confident in my ability to grow my business.

Uscreen is a fantastic tool for hosting memberships, a community, and premium video content. Their team helped me transition away from a different membership tool and made the process so seamless. I love the live streaming capabilities within Uscreen, the ability to organize my videos into collections, and how marketing features like email and lead magnets (giveaway funnels) are integrated right within the tool.

I would love to see an integration with Zoom or Google Meet or similar platform to better faciliate group meetings, not just live streams.

Member engagement has went up since launching the app. Premium video content is easy to find and well-organized.

- The Support: The Uscreen Support Team are amazing. They always respond quickly, keep us updated, and manage to resolve any issues we have or answer our questions very promtly. - Cutting Edge: after moving from another streaming service to Uscreen I can honestly say that the features UScreen has, and continues to roll out, are pretty incredible. There's a great area where we can check recent updates, beta features, and upcoming releases....it's quite exciting to see! Our users love the different features we cna offer them and it helps us to keep our users engaged. - The Migration Team: moving our streaming business over to Uscreen was one of the easiest things we've done. The Migration Team took care of most of the work! We gave them the info they needed and before we knew it we were up and streaming! - The Communties features has been a gamechanger for us. It helps us to connect with our customers daily, to keep them engaged, and the feedback we recive from our users is that this daily connection with us is what keeps them subscribed. - The backend interface is really easy to use. There's much fewer steps needed to upload content and this saves us a fair amount of time each week.

To be honest, there's really not anything I (or my team dislike). Uscreen is really light years ahead in terms of their product developments, support and service.

- Community: Uscreen Communties offer us a unique and integrated way to engage with our users. Instead of having a Facebook group or a group on another platform everything is in one place. This keeps our users engaged daily and fosters a sense of belonging and communties. - Livestreaming: other services we used made livestreaming difficult. With uscreen we were able to start livestreaming easily (even from our mobile devices). Our users LOVE this feature. Our attendance at live events is high and it's become one of the most popular things we offer.